Hire Top Support Engineer

Llewellyn Alexander

Detail-oriented IT Engineer with extensive experience in the Technical Support and customer service. Troubleshooting highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge, understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows and Mac systems. Proven skill in resolving problems quickly on first call.

Mihaela Țîrdea

Enthusiastic Software Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of REST APIs and SMTP and training in Python. Veteran Technical Support Engineer trusted to quickly and decisively address all internal and external issues. Provides friendly responses and competent remediation. Motivated to learn, grow. Traveler and book lover.

SHOJIL TOMY

Experienced IT Support Engineer with over 9 years of expertise in managing and optimizing IT infrastructures in the telecommunications retail sector. Proven track record of delivering comprehensive IT support, enhancing cybersecurity measures, and ensuring seamless operations across multiple international locations. Adept at managing network devices, servers, and IT peripherals, with a focus on reducing downtime and improving overall efficiency. Onsite experiences in Oman, Qatar and Myanmar.

ABHAY PRATAP SINGH

Technical Solution Engineer with 12+ years of experience in 4G LTE, 5G NR, and Cloud RAN, specializing in production support, customer escalations, and technical investigations. Currently leading technical investigations for Verizon Cloud RAN (CRgNB) Migration, driving Root Cause Analysis (RCA), KPI troubleshooting, and L1/L2/L3 trace analysis. Strong understanding of Linux, Kubernetes, Docker, Helm, Jenkins, GitHub, Azure, Terraform, Ansible, and Shell Scripting. CKA & CKS certified, seeking opportunities in Cloud Infrastructure, Platform Engineering, and Site Reliability Engineering (SRE).

Paulyn Kelechi Nwanyanwu

Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.

Jackie Hampton

Results-driven IT Analyst with a proven track record in analyzing and enhancing computer systems to streamline business operations. Expertise includes identifying system requirements, designing innovative solutions, and integrating software applications to boost workflow efficiency. Demonstrated strong analytical skills and problem-solving capabilities, leading to substantial improvements in system functionality and user satisfaction. Committed to leveraging technical knowledge to drive continuous improvement and operational excellence.

RAJNISH KUMAR

IT Professional with 5+ years of hands-on experience in Desktop Support, Linux Administration, and IT Security. Skilled in software/server installations, automation with Ansible, and resolving system issues across Windows and Linux platforms. Seeking a role to strengthen infrastructure security and ensure smooth IT operations.

Lauren Fletcher

Aspiring leader with a diverse technical background in avionics systems and aircraft maintenance. Five year’s military experience, skilled in FLIR systems, electronic attack systems, flight displays, and curriculum development. Broad spectrum of curriculum and delivery experience. Three years of civilian experience skilled in disassembly, assembly, and adjustment of electronic equipment. Three years of technical writing and editing and content development. Skilled in understanding technical publications, schematics, and manuals. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.