Storage Specialist with over ten years of experience in array technologies, including EMC VNX, Celerra, Clariion, Hitachi, 3PAR, and Synergy. Expertise in Linux OS, and in-depth knowledge of SAN, NAS, and RAID concepts. Successfully led regional implementation projects, and conducted ISO audits. Well versed with CVO ONTAP deployed in AWS, GCP, and Azure environments and strong focus on Amazon FSx for NetApp ONTAP (SaaS).
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Technical support professional with robust background in resolving technical issues and enhancing user satisfaction. Known for effective troubleshooting and problem-solving skills, consistently ensuring smooth system functionality. Highly collaborative team member focused on achieving results and adapting to evolving needs, with strong communication and technical skills.
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Dedicated and purposeful Network Professional with over a decade of expertise in core networking technologies and security. Proven record in technical support, network design, implementation, analysis, troubleshooting, and optimization. Adept in overseeing escalations, managing SLAs, and delivering exceptional solutions. Recognized for leadership during high-pressure events and successful GNOC setup. Currently leveraging skills at Juniper to serve Service Provider and Cloud clients.
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Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of Contact Center Software. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
TOP SKILLS
Professional with robust experience in IT support, well-versed in troubleshooting hardware and software issues, and managing system configurations. Known for strong collaboration skills and ability to adapt to evolving requirements. Adept at providing solutions that ensure optimal performance and user satisfaction. Highly reliable, with focus on achieving results through effective communication and technical expertise.
TOP SKILLS
Experienced professional with focus on product support engineering and troubleshooting. Capable of enhancing customer satisfaction and product reliability through comprehensive problem-solving and technical expertise. Skilled in diagnosing issues and implementing solutions to improve product performance and user experience.
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Look forward a position where I can utilize my experience and knowledge to improve customer satisfaction by providing service and enhance the company brand name. Gain a dynamic and challenging role in the area of electronics, electro-mechanical and communication engineering that will offer be the best opportunity for further development of my ability, skills And Knowledge with long-term career growth.
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Construction Support Engineer with extensive experience at McDermott Angola, specializing in structural design and project management. Demonstrated success in offshore installation projects, showcasing strong contract negotiation skills and effective leadership. Contributed to major projects with a focus on timely execution and adherence to high-quality standards.
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