Hire Top Support Engineer

Bipasha Goswami

Dynamic Senior Technical Support Engineer with a proven track record at VMware/Broadcom, specializing in escalation management and enterprise account relationships. Expert in technical troubleshooting and customer satisfaction, enhancing service delivery and operational efficiency. Skilled in team collaboration and situational leadership, consistently achieving high CSAT scores.

Rajesh K

Experienced IT professional who consistently achieves company goals through organized practices. Thrives in high-pressure environments and excels at adapting to new challenges to elevate the organizational brand.

Olawole Oyewole

Resourceful in Project Engineering, Product Management and in Photovoltaic industry with a lot of experience. Adept at planning, directing and maintaining continuous operations in various departments. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

VIRAL PATEL

To obtain a full-time position in the field of Information Technology with an emphasis on technology integration; special interests include DBA, Analysis, Security and Support. Seeking an opportunity to contribute to a dynamic team at MetLIfe.

REXFORD TANDOH

Reliable engineering professional with experience completing range of electrical engineering projects. Hardworking, knowledgeable and dependable individual. Proven success in overseeing maintenance, inspection and system upgrade programmes. Experienced Telecommunications Engineer skilled in installation, maintenance and repairs. Focused and motivated to complete tasks within quality and timeframe targets. Works flexibly to cover emergency call-outs. Friendly Telecommunications Engineer with experience in customer-facing roles. Works quickly and accurately to resolve connectivity issues whilst providing excellent service. Multi-skilled to deliver additional technical and diagnostic support.

Eric Knight

Resourceful Support Engineer with 10+ years of service looking for a challenging career opportunity to fully utilize my training and skills, while making a significant contribution to the company’s success.

WIllian Marinho

Support Engineer | Atlassian Cloud & REST APIs Specialist | SaaS & Automation Solutions São Paulo, Brazil Support & Solutions Engineer with 12+ years of experience in enterprise IT and SaaS environments, specializing in cloud platforms, API integrations, automation, and customer-facing technical problem solving. I work at the intersection of support, systems, and solutions engineering, helping customers design, troubleshoot, and scale reliable and secure setups. I've supported global customers across LATAM, AMER, and EMEA, primarily within Jira Software and Jira Service Management. Over the past months, I increased support throughput by more than 50%, improved CSAT by approximately 40%, and raised NPS by around 30%, while maintaining strong SLA compliance and resolution quality. My technical background includes REST APIs, OAuth authentication, Automation for Jira, SQL, Java, email infrastructure (SMTP, DMARC, SPF, DKIM), cloud administration, monitoring, and log-based troubleshooting. I'm comfortable working in multi-region cloud environments and collaborating closely with engineering and product teams to resolve complex platform and integration issues. I'm currently focused on growing into international roles in cloud, customer engineering, and solutions engineering, where I can combine deep technical expertise with a strong customer-first mindset to drive scalable, long-term success Experienced technical support professional with robust background in troubleshooting and client assistance. Consistently enhances system functionality and resolves technical issues efficiently. Known for collaborative teamwork and adaptability in dynamic environments.

Yatheesha

To excel in my area of activity by taking up challenging assignments at the workplace, improve skills, maintaining a learning attitude and contribute to the growth of the organization by using my skills and knowledge.