Hire Top Support Engineer

Marcelo Ignacio

Information Security Practitioner looking to utilize knowledge in cloud computing and prior experience in threat intelligence, risk management, compliance, Security Operation Center and incident response. Fluent in Chinese and Spanish.

Sonaki Bengali

Experienced network engineer with a strong ability to diagnose and resolve live network issues and outages. Proven track record of assisting customers in configuring, testing, and implementing new designs. Expertise in layer-2 and layer-3 network protocols, including BGP, OSPF, IS-IS, MPLS, STP, policy-based routing, high availability techniques such as VRRP, MC-LAG, virtual chassis, virtual chassis fabric, EVPN, VXLAN, and traffic generator tools like Spirent and IXIA.

Krushna Lakkas

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Dinesh Kumar

Dynamic IT Support Engineer with extensive experience at Fiducia Accounting Services, excelling in Active Directory management and hardware troubleshooting. Proven track record in enhancing service desk operations and leading teams to exceed service level agreements. Adept at software installation and fostering strong communication skills to resolve complex technical issues efficiently.

HASSAN SAYEED HASSAN HURESHI

Electrical Engineer with over 10 years of expertise in building construction and electrical design. Proficient in creating design layouts, reviewing shop drawings, and ensuring adherence to Saudi Building Code and international standards. Demonstrated ability in design coordination, MIR preparation, and securing material approvals. Recognized for collaboration with civil, mechanical, and architectural teams to deliver high-quality building services.

Anubhav Goel

Experienced with providing comprehensive technical support for desktop systems. Utilizes problem-solving skills to diagnose and resolve hardware and software issues efficiently. Knowledge of network configurations and system maintenance to ensure optimal performance.

Prashant Kumar Srivastav

~ Examining the requirements of the consumer, Designing and Implementing virtual assistants (VA) across many channels, platforms, and languages. ~ Prepare the chat bot, user flows, and process flows to communicate interaction effectively. ~ Specify standards, best practice's, and design principles. ~ Monitoring chat bot functionality. ~ User feedback is continually tested, investigated, and evaluated. ~ Knowledge of trends in the workplace, productivity, training requirements, and addressing issues. ~ Excellent at maintaining positive relationships with customers. ~ Competent at handling consumer difficulties. ~ Collaboration across cross-functional teams. ~ Enabling customers to seamlessly engage with support through social, digital channels. ~ Enable support workflows to help customers engage. ~ ~ Provide a seamless support experience that is based on customer persona, is integrated, Intelligent and automated. ~ Improve Unassisted and Augmented Digital support Customer Experience.

Mariana Kalenikova

Experienced Workday Support Engineer familiar with user support and root cause analysis. Advanced knowledge of Workday operations and dedication to see issues through to end. Works well in remote and desk-side environments.