Hire Top Support Engineer

Drayfuss Garrett

Highly motivated Product Support Engineer with comprehensive experience in process improvement, quality assurance and troubleshooting. Exceptionally talented at investigating and sourcing new software and identifying and addressing technical issues. Dynamic professional possessing excellent planning, executing and monitoring capabilities.

Roxanne Muñoz

With over 14 years of experience at Verizon, I have developed a strong passion for change management, technical project management, and driving digital dexterity within both employee and customer environments. I excel at anticipating user needs, analyzing behaviors, and building systems that improve efficiency and the overall employee experience. My technical project experience spans initiatives like Gen AI, Digital Assistant, and Software Installation Automations, where I've successfully led and collaborated on cross-functional projects aimed at product adoption and satisfaction improvement. I possess strong organizational skills, and my ability to build relationships has been key in both internal and external roles. I approach problem-solving with a solution-oriented mindset, leveraging my extensive experience in technical support. My background in multi-channel content strategy and employee engagement allows me to enhance workplace tools and systems to meet both current and future demands. Additionally, my personal experience in managing a side business and a large family further strengthens my decision-making and time management skills

Swathi Vasanta

Perceptive and logical data analyst with proven ability to communicate with both technical professionals and end users to identify and translate business requirements. Offering 7 years of experience driving data accuracy and integrity. Proven ability to build and lead teams of talented professionals to develop valuable process solutions to meet business objectives. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Drives business effectiveness through making recommendations based on data findings.

OLU AGUNBIADE

Dedicated and diligent professional with a proven track record of collaborating effectively in diverse organizations. Seeking a role in information technology and networking to leverage and expand upon existing skills in teamwork, customer service, and creative problem-solving. Known for ability to grasp intricate situations quickly and devise innovative solutions. Passionate about driving impactful change, driven to excel and thrive independently. Experienced in 1st, 2nd, and 3rd line support roles, adept at supporting various technologies and individuals.

Muhammad Anwar

Telecom network operations engineer with 12+ years of experience managing ISP/OSP fiber networks in Saudi Arabia, resolving critical transmission issues across large-scale operations. Maintains SLA compliance by managing high-volume trouble tickets and reducing network downtime. Expertise in DWDM, SDH, OTN, and Cisco aggregation systems with hands-on incident resolution and vendor coordination.

Sangaraisvary Ganasen

Detail-oriented professional with a strong foundation in troubleshooting and resolving complex technical issues, consistently delivering effective solutions. Proven track record of enhancing system performance and providing exceptional user support, showcasing a commitment to excellence. Expertise in network management and software installation strengthens ability to optimize operational efficiency and drive user satisfaction. Ready to leverage skills in a challenging role to contribute to organizational success.

PINNY GILDIN

Experienced Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Ambarish Singh

Looking for challenging roles in progressive organizations where I can use my technical skills and quick learning ability to grow to leadership roles while contributing to the company. Total 11.5 years of experience in service and customer support for construction and mining equipment.