Hire Top Support Engineer

Tina Jagga

Assistant Vice President with extensive experience at JP Morgan Chase, specializing in technical production support and incident management. Achieved over 50% reduction in false alerts and successfully led disaster recovery initiatives. Proficient in SQL Server and skilled in mentoring teams to enhance communication and collaboration across departments.

Akhilesh Thottakath Chakkan

Analytical and experienced Senior Cloud Security,Network Systems Security Engineer with 11+ years of experience in Cyber Security services,Core network, and IT products and services. Proven ability to work effectively in fast-paced,highly critical and technical Cyber Security/Network System environments.

Kevin Connor

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.

Shyam Krishna Kashyap

Infrastructure & DevOps Engineering leader with 14+ years of experience managing large-scale Linux/Windows environments. Proven track record in driving CI/CD automation, ensuring high availability, and reducing incidents through root cause analysis and patch governance. Skilled in SRE practices, cross-functional leadership, and leveraging Privileged Access Management (CyberArk) to secure enterprise platforms. Hands-on expertise in Azure Cloud, Jenkin, GitHub, SonarQube, JFrog Artifactory, IaC. Experienced in SRE-driven observability, trend analysis, latency diagnosis, and cross-environment validation.

Salvador I. Dela Cruz Jr.

Highly skilled and results-driven Senior Technical Support Engineer with over 12 years of experience providing advanced technical support, troubleshooting, and problem-solving solutions in fast-paced environments. Adept at diagnosing complex issues related to hardware, software, Basic networking, and system configurations troubleshooting. Proven track record of delivering excellent customer service, collaborating with cross-functional teams, and mentoring junior support engineers. Known for creating innovative solutions to optimize system performance and minimize downtime while ensuring customer satisfaction.

Rachel Urban

Passionate about Oregon's natural beauty and eager to contribute to its conservation efforts, bringing a decade of customer service expertise and lifelong immersion in Alaska's wilderness to the Seasonal Park Ranger Assistant role. Currently relocating to Salem, Oregon, I am committed to fostering environmental appreciation and delivering exceptional visitor experiences at State Capitol & Willamette Mission State Parks.

Vivek Kumar Singh

Support & Delivery Professional with overall 8+ years of experience in Dialer, VOIP, SIP, PRI, Asterisks, Database, AWS, PowerShell, Networking, Bash Scripting, Linux Administrator, docker and containers, APIs, also experience in L2 team for managing the overall Support & Delivery activities for multiple clients of India and Abroad.

MUHAMMAD IRFAN BIN AMRAN

Seasoned IT professional with a passion for technology that stretches back to 2013. Over the years, I've cultivated a diverse skill set, such as configuring routers/switches, troubleshooting computer hardwares, server hardware maintenance and optimizing network performance. My typical day involves attending fault calls and swiftly resolving issues to ensure minimal downtime for clients, actively monitoring of Systems infrastructure, Network health and proactively checking for any Security intrusions during my shifts. I take pride in my ability to diagnose and rectify problems efficiently, all while maintaining a high standard of client satisfaction. Recently embarked on a journey to expand my expertise into cloud architecture and management. This newfound knowledge has provided me with a deeper understanding of data centers and their crucial role in modern IT infrastructure.