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Hire Top Support Engineer

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Senior Production Support EngineerIT Analyst
MastercardTata Consultancy Services
Gitam University
Pune

Results-driven Production Support Engineer with 10+ years of experience in ensuring the stability and uptime of mission-critical financial applications. Specialized in L2/L3 support for global payment networks and retail & corporate banking application. Expert in Incident Management, Root Cause Analysis (RCA), and proactive monitoring using Splunk and SQL. Proven track record of reducing system downtime and managing complex cloud-based architectures (Azure/AWS).

TOP SKILLS

Production support: incident, problem, & change management (itil), sla adherence, on-call support.Technical troubleshooting: sql/postgresql forensics, splunk log analysis, unix/linux shell scripting.Cloud & middleware: azure/aws environment support, pcf, jenkins, rest api diagnostics.Banking domain: payment authorization & clearing, corporate banking, transaction integrity.Technical skills
Senior Staff Technical Support Engineer - TACPrincipal Infrastructure EngineerTechnical Support Engineer - L2Network EngineerBusiness Associate
Ruckus Wireless Inc.Mphasis LTDASM Technologies LTDCSSCORP PVT LTDNeedStreet Web Technologies Pvt. Lid
Government Engineering CollegeISS English Medium School
Bengaluru

Innovative and multi-disciplined Senior Wireless Network Engineer with a proven track record of designing, implementing, and integrating high-performance, cost-effective technical solutions in dynamic, fast-paced environments. Adept at navigating critical, business-impacting situations through high-touch technical engagement with wireless customers, account partners, and development teams. Recognized for exceptional communication and interpersonal skills, with a knack for translating complex, technical issues into actionable solutions. Known for a proactive approach to problem-solving, consistently bridging the gap between customer needs and technical teams by gathering insights, collaborating with engineering and management, and driving timely, impactful results.

TOP SKILLS

Wireless networking (802.11 + rf fundamentals & spectrum a/b/g/n/ac/ax) analysisWlan design and troubleshootingNetwork protocol analysis (wireshark, tcpdump)Bug triage and root cause analysisWi-fi 6/6e and 802.11ax feature implementation & support.
REN Application Support EngineerCloud Migration EngineerMiddleware AdministratorMiddleware Administrator
Tech MahindraVoxel Info India Pvt Ltd
SSJ Engineering College
Hyderabad

Having 11+ Years of Experience as Application Support Engineer with strong background assessing issues to restore applications and related technical issues. Demonstrated success in determining root causes of problems and writing or updating code to resolve. Accuracy-driven when testing solutions to check functionality.

TOP SKILLS

LinuxKubernetes, ansible, git/githubAmazon web services (aws)Jboss & weblogic administrationHtml, css, java script, maven
Senior Application Support EngineerSenior Application Support L2 and DevOps EngineerSoftware Engineer and Application SupportSoftware Engineer
Wisetech Global India Pvt LtdKeysight Technologies India Pvt Ltd.Melstar Information TechnologiesVSM software Pvt Ltd
JNT University Kakinada
Bangalore

12.5 YEARS of Total experience in Application Support, Multi Cloud DevOps, and Cloud Infrastructure Management. Strong Understanding of Object-Oriented Programming Language ,AWS Architecture, Experience in backend skills in creating SQL objects like Tables, Stored Procedures, Views, Indexes, Default user defined data types and functions. Strong expertise in AWS (EC2, S3, RDS, Lambda, CloudFormation) and DevOps toolchains (Jenkins, Git,Github and Gitlab, Docker, Terraform, Kubernetes). Adept at automation, monitoring, and troubleshooting for business-critical systems. Proven ability to collaborate across development, QA, and operations teams to deliver reliable, scalable systems.

TOP SKILLS

Programming/scripting: c#, shell scripting, bash and pythonOperating system: windows, redhat and debian linuxDatabases: sql server, oracle, postgresql and clickhousedbCi/cd pipelines: jenkins, gitlab ci/cd, aws codepipelinePackages known: ms-office
Implementation and Support EngineerFront Office ManagerFront Office ExecutiveFront Office ManagerHotel ManagerHousekeeping Executive
My Hotel LineThe Lucknow HotelsThe Revanta club n resortHotel Golden SkyRoyal Vachhil VillaHotel Shelter
IGNOUSPRINGFIELDS, COLLEGEH.R.I.H.M
Lucknow

Seasoned Implementation and Support Engineer with a robust background in hotel management, notably with My Hotel Line. Excelled in enhancing guest satisfaction and streamlining operations, leveraging strong communication skills and software implementation expertise. Proven track record in driving efficiency and supporting customer needs with precision and a proactive approach.

TOP SKILLS

Hotel management administrationCommunication skillsGuest satisfactionUpsellingSoftware implementation
Manager- Customer Support EngineerAssistant ManagerEngineerDesign EngineerJunior Engineer
WANBANG STARCHARGE INDIA PVT LTDpTVESAS ELECTRIC SOLUTIONS PVT LTDM/S SYNERGY SOLUTIONSM/S FEDERAL ENGINEERING WORKS
UNIVERSITY OF PUNEM.S.B.T.E.
Pune

Dynamic Customer Support Manager with extensive experience at WANBANG STARCHARGE INDIA PVT LTD, specializing in issue resolution and team leadership. Recognized for enhancing customer satisfaction through strategic problem-solving and effective coordination with vendors. Proficient in LT and HT electrical system design, driving success in the EV sector.

TOP SKILLS

Proficient in lt, ht electrical system designComprehensive knowledge of the electrical wiring interconnect systemElectric architectureElectrical installationCustomer support and issue resolution
Senior Customer Support EngineerCustomer Service EngineerCustomer Service EngineerCustomer Service Engineer
Konica Minolta Business Solutions India Pvt LtdKyocera Document Solutions India pvt ltdIndoteq office automation systems pvt ltdLaser Systems Ltd
TRR Polytechnic Collage
Hyderabad

Seasoned Senior Customer Support Engineer with solid background in troubleshooting complex software issues and ensuring customer satisfaction. Strong expertise in providing technical support, managing cross-functional teams and implementing innovative solutions to improve product functionality. Skilled at fostering positive client relationships through clear communication and prompt issue resolution. Have made significant contributions to previous roles by streamlining processes and enhancing team productivity.

TOP SKILLS

Ysoft configurationRemote supportUser trainingCustomer supportNetwork configuration
Senior Technical Support EngineerTechnical Support Engineer L2Senior EngineerDCS Commissioning EngineerPLC Programmer
Optel vision India Pvt LtdSystech International - Dover CorporationABBIndustrial IT solution
TKSM Hr. Sec SchoolKammavar Sangam Matric Hr.Sec SchoolKalasalingam University
Tamilnadu

Highly experienced Senior Technical Support and Validation Engineer with a proven track record of 10 years specializing in Track and Trace systems (L1 to L4) within the pharmaceutical industry. Proficient in ABB PLC/SCADA systems, adept at providing expert technical support and solutions.

TOP SKILLS

System verification and validationCsv validation of systemTechnical troubleshootingSdlc methodology (v model)Optchain l4 system
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