Hire Top Support Engineer

Sufiyan Y Kaladia

With over 11 years of experience in customer advocacy and technical support, I have a a proven track record of managing high-performing support teams, driving customer satisfaction, and developing scalable support strategies. Currently serving enterprise clients at Tableau, with a strong focus on leadership, escalation management, and aligning support initiatives with business outcomes.

Naresh Chandani

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Somdutta Paul

To make a promising career in an organization with a position to explore new areas of growth and to work in a responsible position with learning opportunities and challenges.

DEEPAK PANDIYAN

Seasoned IT professional with 12+ years of industry experience, excelling in Linux and VMware administration, along with expertise in cloud-native platforms such as Red Hat OpenShift, Kubernetes, and Docker. Recognized for exceptional technical abilities and unwavering commitment to customer satisfaction. Currently pursuing an invigorating and fulfilling career opportunity.

Gowrishankar M

Overall 13.7 years of experience as a Test Lead or Senior QA Engineer in Agile methodology implementing the scrum frameworks both for Manual and Automation Testing with respect to c#, including selenium and web services testing. Professional Summary Hands on experience agile scrum testing life cycles using Kanban and scrum frameworks. Hands on experience in communicating with On-shore & On-site team. Extensive experience on sprint planning meetings, releases and estimations. Extensive experience in testing effort and test automation estimations. Hands on Experience with Eclipse or visual studio and Java or c# selenium automation. Able to debug related scripts which are failing and finding the root cause where the error is getting thrown and submit the bug. Hands on Experience on Visual studio automation scripts like c# and selenium. Hands of experience in Smoke Testing, Regression Testing, System Testing, Functionality Testing, Usability Testing, and Integration testing types. Well versed with Bug Life Cycle. SME on Market Research, Retail, E-Commerce, Advertising agency. Profound knowledge on SDLC, STLC process. Good knowledge on burns down charts and sprint planning process. Very good at Test management process like auditing of the internal projects whether they are following CMMI standards. Prepared the weekly, fortnightly, monthly score cards and prepared the Test plans for the project. Ability to handle and prioritize multiple projects. Involved in the build deployments which will occur weekly or monthly 2 times and conducted sanity and smoke tests and addressed critical, high bugs which were found. Worked on dev, stage, production environments all the times whenever there is issue or critical functionality need to be checked. Worked on various tools like elastic Bean stack, Mongo db., and other tools like Splunk for finding errors, tracking their logs, and reporting them correctly to developer teams. Knowledge on JMeter, Load runner performance tools Experience on the web service testing by using tools like postman and testing whether the data base results got matched with front end and UI application. Good knowledge on the selenium cucumber with BDD framework, maven repository. Ability to extract the reports from Jira tool, and pie diagrams and finalize the bugs. Planned the regression, smoke tests, functional test which are required for the current releases. Worked on the change requests, Incidents, Problem for the production support. Educational Experience Graduated in B. Tech from Andhra University in 2005.

Dilip Gobikrishnan

Product Owner and Multi-skilled Engineer with 13+ years of experience spanning aerospace systems and software-enabled solutions. Proven track record of managing product backlogs, driving cross-functional collaboration, and delivering high-quality, regulatory-compliant outcomes. Adept at working with Agile frameworks, defining roadmaps, and bridging the gap between business requirements and technical execution. Skilled in leveraging tools such as Jira, Confluence, ADO, and Tableau to manage workflows, monitor KPIs, and support data-driven decisions. Recognized for leadership, mentoring, and the ability to align both hardware and software product strategies with organizational goals.

Martins Onu

A team-oriented professional with excellent communication, interpersonal, and creative thinking skills built over from an active 10 years work. Aiming to leverage abilities to successfully maintain a full-time position that offers professional solution, utilizing engineering skill, business and sales support skill, work prioritization skill, time management and problem-solving skills to achieve goals. Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Xitshembiso Promise Nkhwashu

Dynamic Desktop Support Engineer with a proven track record at Technology Corporate Management, enhancing system performance and security through advanced troubleshooting and effective asset management. Recognized for exceptional customer service and problem-solving abilities, successfully resolving issues and optimizing IT operations to ensure seamless user experiences.