Looking for a bright and challenging career in a professional and a growing organization which enlightens me with the knowledge and would enable me to upgrade myself along with the organization.
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Experienced with troubleshooting complex technical issues to ensure seamless operations. Utilizes strong analytical abilities to diagnose and resolve system problems effectively. Knowledge of customer service principles to provide exceptional user support and maintain high satisfaction levels.
TOP SKILLS
Dynamic and results-driven Network Support Engineer with extensive experience at SITES SA De CV, specializing in Cisco equipment deployment and LAN/WLAN performance optimization. Proven track record in enhancing network efficiency and security posture through innovative solutions and effective collaboration. Strong technical documentation skills complemented by a commitment to team development and training.
TOP SKILLS
Knowledgeable natural gas engineer with robust background in distribution engineering. Demonstrated success in optimizing distribution system within DOT standards. Proven ability to manage complex projects and collaborate effectively with cross-functional teams.
TOP SKILLS
Lead, E-Banking (OCH/DEH/OB/MB/MSs) Senior Software Engineer & Finacle Application support (versions 10.x and 11.x) for Computer Warehouse Group (CWG-PLC). Area of core competence is in the design, support and Implementation of new Programs and Finacle E-Banking Application (Omni-Channel-OCH, Digital Engagement Hub-DEH, Online Banking-OB, Mobile Banking-MB and its Microservices-MS) providing a world class 24/7 support to all client sites (Banks) using Finacle E-Banking Application software installed across a variety of operating systems (AIX/Linux/Window Servers). In the course of career in CWG-PLC which spans a period of 3years till date, have developed deep functional, operational and technical skills in information technology especially in the area of Banking/Fintech applications, Finance and project delivery. Possess a B.Sc and M.Sc(In-view) in Computer Science, ITIL & DAT205x. Presently oversee the implementation of Finacle 11.x projects across all Finacle Banks in Nigeria and affiliates. Before joining Computer Warehouse Group, was an Internet Banking Tech Support & Host-To-Host(H2h) Integration Officer at United Bank of Africa (UBA). Also had Banking operational experience at Access Bank and Credit Management at Forte Oil Awolowo Station. Seasoned full stack Engineer experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Supportive Team Lead with 5 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Multi-tasking Team Leader well-known for executing successful new product and program initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
TOP SKILLS
Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.
TOP SKILLS
To utilize my extensive skills in Information Technology, Computer Software/Hardware and Technical Support that will enhance my knowledge and skills, as well as greatly contribute to organizations who will require my expertise.
TOP SKILLS
A passionate and driven Technical Support Engineer, well rounded in various markets, but undeniably passionate about cybersecurity and incident detection response. Put any product in front of me, and I will learn how to use it. I am insatiably curious, and always looking for ways to improve processes and the customer experience. If a customer doesn't remember my name after an interaction, I have not done my due diligence. I am never done - my job is not over when the customer's technical issues are resolved. There is always room to improve and learn new skills, go the extra mile, and create a customer journey that is unforgettable.
TOP SKILLS

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