Developed critical problem-solving skills and technical expertise in fast-paced cloud support environment. Adaptable to new challenges and dedicated to continuous learning and professional growth. Seeking to leverage transferrable skills in new field for innovative and impactful contributions.
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Diligent Controls Engineer with over 8 years of experience in controls engineering. Adept at the design and testing of existing systems and new control systems. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Experienced in project management, consultancy support, Rockwell (Allen Bradley), Mitsubishi, Siemens PLC/HMI/SCADA development, Cisco Certified Network Associate, and have keen interest in ICS Security.
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Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.
TOP SKILLS
Collaborative System Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality. Experienced System Specialist with over 20 years of experience in Information Technology. Excellent reputation for resolving problems and improving customer satisfaction.
TOP SKILLS
Results-driven Senior Technical Support Engineer with a strong 10+ year background in providing advanced technical support for enterprise clients. Experienced in managing high-priority escalations, improving support processes, and maintaining SLA compliance. Adept at translating complex technical issues into clear solutions while partnering with internal teams to enhance product reliability and customer experience.
TOP SKILLS
DevOps Support Engineer with extensive experience in managing cloud infrastructure on AWS, Azure, and GCP, ensuring 99.99% uptime. Proficient in technical troubleshooting and project management, with a track record of leading successful server migration projects and team training programs. Demonstrated ability to enhance operational efficiency and drive strategic growth through effective collaboration and problem-solving.
TOP SKILLS
To obtain a position of responsibility that utilizes my skills and experience in an environment where I can enrich my knowledge. My skills promote 5 years of industry experience with a superior record of accomplishments.
TOP SKILLS
Expertise in Enterprise Mobility Management(EMM) using VMware Workspace One(Airwatch MDM) and Windows server administration. 10 years of Technical support experience helping clients with Designing architecture plans and implementation of MDM Solutions with high availability. Sizing & implementation of MDM Solutions infrastructure across enterprises. Installation & Configuration of On-Premises MDM Solutions and its components. Critical patch upgrade when released by MDM Solutions & Microsoft for all the production servers.
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