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Dedicated Development Technical Advisor with extensive experience in gender-based violence (GBV) prevention, gender-transformative program management, community engagement, capacity building and stakeholder coordination across Southern African communities. Well-seasoned leader with coach management style and creative skills for team building. Bilingual, and fast learner able to communicate effectively in 3 different Zambian native languages.

A Self motivated visionary individual with ability to work well in a team and contribute to team building. I am result oriented and decisive leader with strong communication skills coupled with good report writing skills. I am a graduate of the University of Zambia with a Bachelor of Science degree in Mathematics and Statistics, and I am also a holder of a Masters degree in Business Administration-Finance from Copperbelt University. Over the years, my involvement in revenue collection at Zambia Revenue Authority and community related work with such organizations as World Vision Zambia, Society for Family Health (SFH), and Ministry of Education has given me the much needed experience and capacity to work professionally and contribute to maximization of revenue collection for the Authority. I am currently working for Zambia Revenue Authority as Collector based at Headquarters under Audit and Business Risk Unit in Customs Services Division. based. I have also worked at Ndola Office (Ndola CPC) and Kasumbalesa border for over four years in the same capacity. My experience at the three stations has broadened my understanding of customs work. During the course of my work I have been able to coordinate, supervise work and track progress against targets and ensure compliance as regards revenue collection.

BACKGROUND
Highly motivated and goal-driven Associate with expertise in managing client relationships, understanding their businesses and requirements through prudent business and financial analysis.
Proficient in conducting comprehensive credit and risk analysis, and skilled in effective communication, connecting with clients, understanding their needs, and providing superior service and support. Tech-savvy with experience using spreadsheets, MS Power-point and credit systems/models. Organized and dependable, with proven ability to manage multiple priorities with a positive attitude. Dedicated with experience in collaborating with clients, promptly identifying needs and recommending products and services to accomplish their goals. Adept and knowledgeable in assessing creditworthiness and performing Business and financial analysis.

Well-qualified Customer Service Assistant, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Able to efficiently and proficiently perform my duties with minimum supervision Maintaining professional standard work ethics Maintaining confidentiality of the organization. Computer literate, competent in Microsoft word, Microsoft outlook, MEPs, Power Point and Internet. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

At FQML - Kalumbila Minerals, I spearheaded process optimizations that enhanced laboratory efficiency by 30%, leveraging my expertise in spectroscopy techniques and fostering team collaboration. My meticulous record-keeping and analytical thinking ensured high-quality, accurate results, aligning with stringent safety protocols and regulatory standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Laboratory Analyst. Ready to help team achieve company goals. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

 Accomplished professional eager to leverage knowledge in infectious diseases and program coordination to strengthen health systems. Proficient in program implementation, monitoring implementation progress, identifying and mitigating risks to ensure compliance to organizational policies and donor requirements. Adept at fostering strong partnerships with Ministry of Health and key stakeholders and provision of technical assistance in laboratory systems strengthening. Skilled in running laboratory diagnostic services and developing policies and procedures. Collaborative and committed to improving health coverage for all. Clinical Laboratory Scientist with 14 years of experience supervising laboratory team members. Successfully implemented quality improvement principles, monitored testing procedures and protocols to improve patient care. 

I joined Ansultech Fire systems in 2013 as fire Technician. In 2017, due to my hard work,I was promoted to the position of Supervisor at Lubambe Copper Mine.I have done Fire Training, First Aid, Occupation Health and Safety.I have worked with Ansultech Fire systems from 2013 to 2024. Currently, am working as a Site Supervisor at Lubambe Copper Mine.

Talented Production Supervisor experienced in FMCG manufacturing. Focused on quality of materials and finished products on both HORECA orders specs and coordination, as well as accomplishing challenging business objectives. Adaptable and responsive leader with decisive and detail-oriented mindset..

Proven track record in enhancing customer service and financial management at Cavmont Bank, leveraging strong analytical thinking and problem-solving skills. Excelled in creating strategies that improved customer satisfaction and operational efficiency. Demonstrated commitment to knowledge creation and ethical practices, achieving significant trust and loyalty from clients.

Industrious administrative team member with proven organizational, time management and multitasking abilities. Consistently seeks ways to increase work efficiency and boost team productivity with exceptional administrative support. My robust work experience has contributed to my goals to always ensure excellence in management and administrative work and guarantee efficiency and commitment in either a private or government institution. I am a flexible hard worker ready to learn and contribute to team success.

Accomplished Stores Officer with a proven track record at Zambia Defense Force, enhancing staff competencies and optimizing resource allocation. Skilled in warehouse operations and adept at strategic planning, significantly improved inventory management. Expertise in materials handling and fostering high-quality customer service, demonstrating both hard and soft skills without relying on numerical data. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Attentive with strong communication, record keeping and task management skills. Highly adaptable and works well alone or as part of team in busy environment. Hardworking Peer Tutor motivated to transform student's academic lives by implementing successful strategies that make differences in all areas. Demonstrated success with most struggling learners. Dedicated to teaching and setting solid example for character.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths.

Proven Manager at Airport Apartments, adept in Team Leadership and Complex Problem-Solving, significantly enhanced customer satisfaction by swiftly resolving disputes and setting ambitious targets. Excelled in multitasking and active listening, ensuring high-quality service and driving company success through positive attitude and effective time management.

Detail-oriented Procurement Specialist with comprehensive experience in procurement, administration, and human resources. Proven track record in coordinating procurement activities, preparing purchase orders, and ensuring compliance with relevant procurement laws and regulations. Adept at supporting user departments, maintaining procurement records, and participating in tender processes.

I'm a hard working and passionate cook with 20 years experience in the hotel and catering industry, motivated and focused to meet the needs of the customer's.

Dynamic Recruitment Consultant with a proven track record at San University Zambia, excelling in client relations and candidate sourcing. Skilled in negotiating competitive compensation and enhancing client satisfaction through strategic recruitment management. Demonstrates exceptional relationship-building abilities and proficiency in Microsoft Office, ensuring seamless hiring processes and high-quality placements.

Proven CCTV Operator and Sales Associate at Young Phiroz General Dealer, adept in surveillance monitoring and fostering customer loyalty. Skilled in incident response and building rapport, I significantly contributed to enhancing store security and sales. My keen observation and reliable service are pivotal in team environments, driving positive outcomes and continuous improvement. Observant CCTV Operator proficient in Software and analog and digital CCTV systems. In-depth knowledge of security standards, investigation procedures and report writing. Offering Number-year background maintaining and monitoring CCTV security systems in Type industry. Expertise in large and complex security operations. Attentive CCTV Operator dispatching, recording and reporting all violations using recorded and live video. Maintaining logs and journals, keeping all video equipment operating effectively and assisting with all alert procedures. Detailed CCTV Operator looking to build upon skills and tackle new responsibilities. Accomplished at ensuring the proper functioning and recording of up to Number cameras at once. Experience preparing reports and presentations and determining threat levels of suspicious persons or activities. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Driven and meticulous Upholsterer with over a decade at Leatherline Auto Trimmers, showcasing exceptional skill in leather work, fabric cutting, and a commitment to excellence. Renowned for meeting tight deadlines and fostering teamwork, my craftsmanship elevates customer satisfaction and operational efficiency.

I am a skilled Human Resources Generalist with over nine years experience in the profession. My experience as a generalist has exposed me to almost all the functions of the human resource profession both at operations and strategic levels. In addition, my on-the job experience has afforded me a well-rounded skill set, including good interpersonal skills and organisational abilities, I excel at improving the human resources management to meet and to contribute to overall and set out organisational objectives.

Proven Preschool Teacher from Teacher Inc., adept in Classroom Organization and fostering Child Development. Excelled in creating engaging lesson plans, ensuring a 30% increase in children's engagement. Skilled in building strong relationships with parents and maintaining a safe, clean environment, demonstrating exceptional Classroom Management and positive reinforcement techniques.

Experienced Logistics Management Professional seeking a challenging role in a progressive institution, leveraging my extensive experience to enhance operational efficiency. Committed to aligning with the company’s mission, vision and values while delivering exceptional operational and clerical support. Capable of working well in group settings as well as independently with minimal supervision, utilizing strong analytical skills, possessing a keen attention to detail, and having a proven track record of problem-solving to drive company success

Experienced GIS specialist focused on utilizing geospatial technologies. Proficient in advanced GIS tools and technologies to facilitate informed decision-making across diverse sectors. Skilled in spatial analysis, data visualization, and community engagement, with a strong track record of designing and implementing GIS solutions to address varied challenges. Committed to fostering inclusive development and empowering marginalized communities through informed decision-making processes.

Adept Technical Specialist with a proven track record at Frontline Computers and Electronics, enhancing system efficiency and ensuring optimal uptime. Expert in hardware configuration and excelling in team collaboration, led high-priority projects to completion, significantly improving process compliance and fostering professional growth among junior technicians. Knowledgeable Technical Specialist successful at setting up all forms of Security systems. Trains users and configures protocols to maximize security, usability and performance. Offering [9] years of Security systems experience.

Hard-working Site Manager with 9 years of experience. Educated in OSHA safety requirements and experienced leading team of over 130 workers. Proficient in mining softwares like surpac, blastiq, deswick. Versatile mining profession who has overseen mine pit operations and construction activities of assigned projects by observing and coordinating work of miners and trade workers, negotiating agreement terms and obtaining permits. Safety-focused individual with advanced knowledge of site management processes and quality standards. Committed to efficiently completing all deliverables to support project goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

With over 8 years of experience in carpentry and installation, including a significant tenure at Micah Kitchen, I have honed my expertise in power tool operation and construction safety. My proactive approach has led to increased productivity and customer satisfaction, securing repeat business through exceptional service and the delivery of customized carpentry solutions.

Highly skilled Senior Electrical Engineer with broad experience in managing all phases of electrical engineering projects. Strengths include strong problem-solving skills, innovative design and system optimization. Notable impact achieved through successful project completion and implementation of cost-effective solutions. Demonstrated ability to lead teams, meet deadlines and work under pressure while maintaining high safety standards.

A dynamic, hardworking Public Health Nurse with the drive and ability to give opportunities the very best. A holder of a Diploma in Public Health Nursing. Able to work with minimum supervision. I prioritize to maintain well organized work culture with proper mental focus. Proven ability to provide direct patient care in a fast paced environment. Calm and level headed with the skill to handle difficult patients and high stress situations. Use strong verbal communication skills and humor to develop strong relationships with patients and their families. A dynamic and hardworking individual with the drive and ability to give opportunities the very best. I am a team player, who is flexible and adaptive to changing environments. Able to work with minimum supervision. I prioritize to maintain excellent work culture with proper mental focus. Work well under high pressure within high volume environment, excellent ability to work independently, evaluate situations and act appropriately. Able to show accurate, reliable and focused attention on quality and timely completion of all assignments. Project management, analytical skills, influencing and negotiating skills. Research skills Ability to work across multi-agency or multi-disciplinary professional networks. Good people skills in order to develop and sustain relationships. Problem-solving skill. An ability to respond to sudden unexpected demands. Emotional intelligence, active listening, empathy critical thinking and confidence. Ability to manage outpatient department efficiently. Care management and patient evaluation Elderly care, social care and disability care Safety. Conscious and treatment protocols. Administrative support and file management, Medication administration and health assessment. Critical Care Support Ability to use computer software such as MS Office (i.e. Word, Excel, Power Point). Exceptional decision-making abilities that are helpful for understanding the advantages and disadvantages of actions and choosing the most appropriate ones that benefit my workplace Outstanding organizational abilities that allow me to effectively plan and prioritize work activities and complete tasks in an orderly manner. Strategic thinking – has the ability to develop strategies to achieve Organizational goals and adopts strategies to changing conditions. Possesses good time management skills prioritizes work to meet goals or deadlines. Ability to prioritize and manage multiple tasks to meet deadlines.

Attentive Quantity Surveyor and Estimator offering 5 years of experience in working with clients and teammates to create and manage project estimates. Talented in understanding client requirements and expectations to prepare bid proposals accordingly. Focused on maintaining project costs by comparing estimates with project actuals and discussing with decision-makers to devise ways to save money.

Competent Boilermaker interpreting work orders and applying information to project at hand. Considered advocate for safety. Offering extensive repair experience in Industry sector.

 Experienced lecturer with a successful seven-year tenure in public health. Dedicated to nurturing student achievement and promoting a thorough grasp of the subject matter. Demonstrated ability to create an engaging learning environment that encourages active participation and critical thinking. Passionate about empowering students to become knowledgeable and compassionate professionals in public health. 

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