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Detail-oriented professional with a strong background in client-facing operations, relationship management, and end-to-end case coordination. Experienced in maintaining positive, lasting relationships with brokers and stakeholders while ensuring quality service at every stage. From initial submission through final decision. Proven ability to manage multiple priorities, resolve complex issues proactively, and communicate clearly across diverse audiences. Adaptable and reliable, with a track record of working independently while keeping teams aligned. Poised, organised, and comfortable owning client relationships from onboarding through ongoing engagement, with a focus on delivering a consistently smooth and supportive experience throughout.

 Accomplished sales consultant with expertise in driving sales performance at Vodacom Cellu Citi, leveraging strong customer liaison and time management skills. Successfully exceeded monthly targets by understanding customer needs and providing tailored solutions. Proven ability to enhance customer satisfaction and generate leads, contributing to overall business growth. 

Highly driven and detail-oriented Property Administrator with proven experience in leasing coordination, tenant relations, and property operations. Recognised for delivering exceptional customer experiences, managing high-volume enquiries, and ensuring seamless property processes. Demonstrates a proactive, hands-on approach to inspections, maintenance coordination, and building upkeep. Skilled in CRM systems, problem-solving, and maintaining premium property standards. Committed to professionalism, efficiency, and operational excellence.

Registered with SACPCMP AS Construction Health and Safety Manager (CHSM) . I am a highly skilled and results-driven Health, Safety & Environmental (HSE) professional with extensive experience in high-risk industrial and construction environments. I hold a Bachelor of Arts in Disaster and Safety Management and possess strong expertise in developing, implementing, and maintaining effective safety management systems that ensure full legal and operational compliance.

Dynamic Customer Care Consultant with a robust background in outbound, inbound, and monitoring services, complemented by expertise in network operations. Proficient in managing and maintaining complex network systems, with extensive experience in monitoring performance, troubleshooting issues, and implementing effective solutions to enhance system reliability. Recognized for exceptional team collaboration and a results-driven approach, combined with strong technical skills and the ability to adapt swiftly in fast-paced environments. Committed to delivering outstanding customer experiences while optimizing operational efficiency.

DevOps Engineer with over 4 years of experience designing, automating, and supporting scalable cloud and container-based platforms across hybrid environments. Strong expertise in Kubernetes orchestration, CI/CD pipeline automation, Infrastructure as Code, and Linux systems. Proven ability to improve deployment efficiency, enhance system reliability, and support high-availability production environments. Experienced in troubleshooting complex infrastructure issues, implementing monitoring solutions, and driving continuous improvement within Agile teams.

An efficient and competent individual who is well equipped with sound theoretical knowledge in Travel Office Procedures, Travel Services, Tourism Communication, Tourist Destination and Hotel Reception. Adept at problem-solving with a positive attitude, showcasing adaptability and multitasking capabilities. Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, ensuring efficient task management under pressure. Committed to delivering exceptional customer service while continuously learning and growing within the industry.

Enthusiastic individual determined to provide each customer with excellent, customised service. Possesses good mathematical skills and keen attention to detail. Commended for high levels of accountability, efficiency and accuracy.

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Organised Administration Clerk with strong skills in managing office operations and handling administrative tasks. Skilled in scheduling, data entry, and maintaining records, ensuring smooth and efficient workflow. Proven ability to support team members and provide excellent customer service, contributing to productive work environment. Bringing valuable organisational and communication abilities to enhance office efficiency and productivity.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Former Partner at PwC South Africa with expertise in technology risk solutions for financial services clients. Chartered accountant with a strong background in financial and operational controls, delivering insights on technology transformation and risk management. Demonstrated success in leading IT audits and consulting projects, ensuring effective collaboration for timely project completion across local and international experience offices. Mokgethoa also has commercial experience as risk manager at a major local insurer, implementing governance solutions to strengthen risk mitigation and control processes.

Detail-oriented Finance and Accounting graduate with practical experience in bookkeeping, financial reconciliation, SARS eFiling, payroll processing, and compliance. Proven ability to manage VAT and PAYE submissions, maintain accurate financial records, and support business operations through efficient reporting and administration. Strong background in client service, banking support, and administrative functions. Seeking an opportunity to contribute to a dynamic finance or accounting team.
Accounting & Bookkeeping Intern – Achievements

  Improved accuracy of financial records by consistently identifying and resolving reconciliation discrepancies
  Successfully supported on-time VAT and PAYE submissions, ensuring compliance with SARS deadlines
  Reduced outstanding invoices by actively following up with clients and improving payment turnaround time
  Maintained accurate financial data that contributed to reliable weekly financial reporting
  Assisted in streamlining invoicing and reconciliation processes for better efficiency
  Ensured 100% compliance with CIPC submissions and regulatory requirements

🏦
Community Advisor (FNB) – Achievements

  Assisted multiple clients daily with account openings, contributing to branch service efficiency
  Maintained high levels of customer satisfaction by resolving queries quickly and professionally
  Supported smooth daily transaction processing by identifying and correcting application errors
  Played a key role in reducing customer waiting times through efficient service delivery

📞
Call Centre Agent – Achievements

  Handled high call volumes while maintaining accuracy and professionalism
  Improved query resolution turnaround time by effectively tracking and following up on cases
  Maintained strong customer service standards, contributing to positive client experiences
  Assisted members in resolving complex medical aid queries with minimal escalations

📊
Financial Clerk – Achievements

  Ensured accurate processing and filing of financial documents, improving record-keeping efficiency
  Supported daily financial operations by monitoring transactions and maintaining organised records
  Contributed to smooth administrative processes through effective document

Key Achievements

  Successfully gained practical experience in full-function bookkeeping and compliance processes
  Demonstrated ability to manage financial records, reporting, and client accounts simultaneously
  Consistently met deadlines in fast-paced environments, including banking and finance settings


Over 7 years of diverse experience in hospitality, specializing in customer service and operational efficiency. Proven ability to enhance guest satisfaction and streamline processes in fast-paced environments. Seeking opportunities to leverage skills and contribute to organizational success while pursuing professional growth.

Accomplished Retail Store Manager with 34 years of success in customer service and team leadership. Delegates and monitors product merchandising, guest service delivery and sales strategy to support corporate growth and profitability. Controls store expense lines by employing proactive methods.

Hard working who learns and adapts quickly to fast changing environments. Works well under pressure and enjoys a challenge when one arises. Working flat out to always achieve the best of my ability and takes pride in all that I do. Has the abilities to work in a team and individually and believe I have the qualities to pursue business and personal successfully and collectively.
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.

Dedicated professional in training with a strong commitment to learning and problem-solving. Proven ability to meet deadlines and achieve results through teamwork and collaboration. Focused on leveraging analytical skills and effective communication to enhance project outcomes and support organizational success. Adaptable to dynamic environments, fostering relationships that drive strategic planning and project coordination.

Summary
Results-driven Procurement and SAP MM Specialist with 7+ years' experience in compliance-focused purchasing and financial operations. Skilled in implementing operational plans, managing Procure-to-Pay (P2P) cycles, and ensuring audit-ready documentation. Experienced in handling foreign vendor purchase orders and export-related payments, with strong knowledge of SAP MM, vendor coordination, and master data governance. Seeking to contribute to a dynamic team by driving procurement excellence, compliance, and stakeholder collaboration while expanding expertise in export logistics.


Dynamic and results-oriented Human Resources professional with over 17 years of experience in HR generalist functions, talent management, employee relations, workforce planning, and strategic HR initiatives. Proven track record in driving HR strategies that enhance employee engagement, optimize talent development, and ensure compliance with labor regulations. Adept at aligning HR policies with business objectives, fostering a high-performance culture, and implementing organizational development programs that improve retention and productivity. I am seeking a Senior HR Generalist Management role where I can leverage my strategic expertise to drive HR excellence while supporting operational HR functions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

A seasoned professional with expertise in business administration and financial management, demonstrating strong leadership skills and effective time management. Adept at accurate financial forecasting and project timeline management, ensuring operational efficiency and successful outcomes. Proven ability in operations consultancy, team negotiation, and persuasion skills, driving strategic initiatives and fostering collaborative environments.

High-performing Private Banker with over a decade of experience in the South African financial services sector, specialising in the acquisition and portfolio management of High-Net-Worth (HNW) clients. Originator of R100m+ in annual lending turnover through expert credit structuring, bespoke deal architecture, and deep strategic relationships built across auditing, regulatory, and professional services sectors. Recognised for a sophisticated ability to navigate complex financial landscapes and act as a trusted advisor to partners, directors, and senior executives, translating nuanced financial positions into structured lending solutions that drive portfolio growth, client retention, and commercial outcomes.

I am dependable and have good communication skills Having a proven ability to plan, organise and control activities & staff. Independent problem solving. Ability to work under pressure and meet targets. Disciplined approach & strong/effective communicator at all levels. Ability to manage available resource to maximise productivity and efficiency. Having the ability to motivate people. Possessing a responsible attitude and also calm under pressure. Being innovative and willing to improve and learn at all levels.

IT professional with solid experience in diagnosing and resolving hardware, software, and network issues. Skilled in providing technical support, managing helpdesk tickets, and ensuring seamless operation of IT systems. Proven ability to communicate complex technical information clearly and liaise with users to improve IT functionality.

I am a CTO/CDO-level technology and digital transformation leader with over 15 years of experience leveraging technology as a strategic growth enabler while strengthening governance, managing risk, and delivering sustainable business value. My career spans both public and private sectors, where I have led complex, enterprise-scale transformation initiatives that align digital investment with organizational strategy, operational performance, and customer-centric outcomes.

I currently serve as Managing Director: Digital Innovation & Technology at People, Technology, Processes Integrated (PTPI). In this role, I am accountable for driving revenue growth through digital innovation, shaping technology strategy, and overseeing end-to-end program and delivery execution across Microsoft Modern Workplace solutions, business process transformation, bespoke application development, enterprise architecture, and managed services. A core focus of my mandate is converting technology capability into commercial and operational value while ensuring delivery certainty, architectural integrity, and risk-managed execution.

Previously, I served as Director for Business Architecture & Analysis at the Department of Justice and Constitutional Development, I was responsible for defining and executing ICT business strategy to improve national service delivery outcomes. I led the prioritization and delivery of high-impact digital programs, including mission-critical court recording technologies, enterprise workflow modernization, and SAP-based child maintenance solutions balancing transformation ambition with regulatory compliance, service continuity, and public accountability.

Earlier, at the Government Pensions Administration Agency, I established and led the business process management and business architecture capability as part of a large-scale modernization programme. I played a pivotal role in designing a new operating model and delivering secure digital channels that significantly improved benefit processing efficiency, reduced operational risk, and enhanced service access for pensioners and employer departments.

My foundation was formed at the South African Revenue Service, where I progressed through multiple leadership roles within the Modernization Program, delivering compliance, enforcement, and process engineering solutions in one of the country’s most demanding, data-intensive environments.

Throughout my career, I have consistently operated at the intersection of technology, business strategy, and governance, enabling growth through digital platforms, mitigating operational and delivery risk, and ensuring that technology investments translate into clear financial, operational, and service-delivery value. I hold a bachelor’s degree in industrial engineering and professional certifications in Project Management, TOGAF, COBIT, and ITIL.

Motivated individual with a strong foundation in customer service and technical support. Embraces challenges while adapting to fast-paced environments, demonstrating a commitment to excellence. Engages in continuous learning to enhance technical proficiency and contribute effectively to team success.

Educational leader with over 20 years of experience in foundation phase education, successfully managing a school of 300 learners. Expertise in academic operations and administration, implementing effective systems that enhance learning environments. Recognized for fostering strong relationships with learners, staff, and parents, while promoting inclusive education for students with special needs. Proven track record in curriculum development and staff training, leading to improved student outcomes and school performance.

Dynamic Procurement Buyer with a proven track record at ABB South Africa, excelling in supplier negotiation and strategic sourcing. Achieved a 20% reduction in lead times while fostering strong supplier relationships. Proficient in SAP MM and skilled in cross-functional collaboration, driving cost efficiencies and enhancing procurement processes.

Dedicated professional with a strong focus on precision workmanship and a commitment to maintaining workspace cleanliness. Skilled in managing workload under pressure while maintaining a professional attitude towards colleagues.

Dynamic and self-motivated professional with a proven track record at Bon Boisen Liquor Store, excelling in customer service and teamwork. Recognized for exceptional problem-solving skills and adaptability in fast-paced environments, consistently enhancing operations and fostering positive customer relationships. Committed to continual improvement and effective communication.

Dynamic System Controller at the City of Tshwane, I enhanced troubleshooting through a centralized knowledge base and fortified security protocols. Leveraging data analytics and incident response skills, I optimized resource allocation and ensured seamless system updates, significantly improving operational efficiency and safeguarding sensitive information.

Results-driven Business Management graduate with experience in sales, customer service, financial advising, and telecommunications. Proven ability to meet targets, build strong client relationships, and deliver excellent customer service. Adaptable and motivated to grow within dynamic business environments.

Data Consultant with 7+ years of experience delivering impactful data solutions across finance, banking, and retail. Brings a strong blend of technical expertise (Power BI, SQL, modern data platforms) and commercial leadership, having managed client portfolios generating over R10M in revenue. Proven ability to lead client engagements, define data strategy, and turn complex data into actionable insights that drive business performance.

Certified Electrical Engineer with 5 years of robust experience in power systems and project execution at Sacadelic Electrical Power. Currently transitioning into the logistics and operations sector as a Supply Chain Management student at Gauteng City College (GCC). Leveraging a strong technical background to master complex supply chains, procurement strategies, and operational efficiency. Seeking to apply analytical problem-solving and leadership skills within a forward-thinking organization.
Experienced with managing electrical installation and maintenance projects. Utilizes strong leadership and project management skills to ensure safety and compliance. Track record of effective team collaboration and problem-solving in high-pressure situations.

Successful Customer Representative with 1 year of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Knowledgeable Customer Representative with solid background in customer service. Proven ability to resolve issues efficiently while ensuring customer satisfaction. Demonstrated effective communication and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic lecturer at Central University of Technology with ten years expertise in course development and effective lecture delivery. Successfully implemented innovative teaching strategies, enhancing student engagement and fostering academic growth. Proven ability to facilitate discussions and publish research, while nurturing collaborative relationships with colleagues to elevate curriculum standards.
Engage/collaborate with co-workers. Assess students' work.
Facilitate detail-oriented classroom management. Dedicated to individual student success and comprehensive understanding.
I have taught English as a First and Second Language in Primary and Secondary Schools in South Africa. I taught Grade 12 (English) Adult Basic Education In addition, I taught English as a Foreign Language in South Korea for two years.

I bring a unique set of skills, perspective, and eagerness to learn and grow. I am highly motivated, have a strong work ethic, and can think creatively to find solutions to problems. I adapt quickly to new situations, am a fast learner, and work well in a team. While I may have limited experience, my enthusiasm and willingness to learn from experts make me a valuable addition to any team.

Financial Manager with over 20 years of experience in driving financial performance and team success. Proven ability to communicate effectively and motivate teams to achieve organizational goals. Strong organizational skills and ability to thrive under pressure, ensuring timely and accurate financial reporting. Seeking challenging opportunities to leverage analytical and critical thinking skills for impactful results.

Finance and accounting professional with over three years of experience in end-to-end statutory accounts preparation and financial reporting for South African, UK, and international SME clients.
Proven track record of managing full year-end close processes, including posting complex journals for accruals, prepayments, and depreciation, and reconciling 20+ balance sheet control accounts monthly (including VAT, PAYE, and intercompany balances).
Expert proficiency in Xero, QuickBooks, and Advanced Excel; designed and maintained detailed Excel working papers and consolidation schedules that reduced month-end closing time by 15%.
Experienced in managing a portfolio of multiple SME clients simultaneously, ensuring 100% on-time delivery of management accounts and year-end financial statements while adhering to strict regulatory deadlines.

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