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Customer-focused 2nd Line IT Support Engineer with 5+ years of experience in Managed Services environments, specializing in Microsoft 365 administration, Azure Active Directory, and Microsoft Intune. Proven ability to resolve complex technical incidents within SLA targets, reduce downtime, and improve end-user experience across enterprise environments. Skilled in Windows Server/Desktop troubleshooting, networking, endpoint security, and remote support, with customer satisfaction scores consistently above 90%. Recognized for proactive communication, technical mentoring, and delivering reliable support in fast-paced customer- centric environments.

CAREER OBJECTIVES
A goal-driven and hardworking individual seeking an opportunity's to work in a public or private organization .
Able to work independently and collaboratively within a team environment .
Possesses strong problem-solving abilities , a positive work ethic and a willingness to learn new skills.
Highly energetic, adaptable and able to work flexible hours when required

Dynamic Brand Ambassador with proven success at Millhouse Kitchen, enhancing brand loyalty through exceptional customer engagement and product education. Skilled in sales and relationship building, I consistently drove revenue growth and improved customer satisfaction. Adept at training staff and executing marketing strategies, I thrive in fast-paced environments while fostering team collaboration.

Dedicated and SACE-registered educator with 7+ years' experience teaching Mathematics and Natural Sciences in intersen phase. Proven ability to improve learner understanding through practical, CAPS-aligned lessons and different teaching. Committed to learner support, discipline and holistic school development.

Senior Bookkeeper with over 20 years of experience in full-function bookkeeping, reconciliations, and financial reporting across multiple industries. Strong expertise in intercompany accounts, balance sheet reconciliations, VAT, and fixed asset management. Proficient in QuickBooks and various accounting systems, with a proven ability to maintain accurate financial records and meet strict deadlines.

Human resource clerk with extensive experience in recruitment and appointments within the Department of Justice and Constitutional Development. Skilled in managing leave administration and records management, ensuring compliance with relevant legislation for both educators and non-educators. Demonstrated leadership in supervising staff and addressing HR-related inquiries, supported by strong communication and interpersonal skills. Focused on enhancing HR planning capabilities to optimize post establishment processes.

Dynamic Lifting Tackle Inspector with a proven track record at Prs Load Testing, excelling in inspection reporting and quality control. Enhanced safety standards through meticulous evaluations and problem-solving skills, significantly reducing defects. Adept at mentoring teams and optimizing processes, ensuring compliance with industry regulations while fostering a culture of continuous improvement.

Experienced clinical occupational therapist, Masters graduate and currently enrolled at the University of Western Cape for a Post Doctoral Degree. Currently working at Valkenberg Psychiatric Hospital as an Occupational Therapist with experience in acute admissions ward and medium-long stay wards. Experience supervising OT students since 2022 as a clinician in practice.
Previously supported the Head of Department during lecture presentations at various institutions in Cape Town as part of professional development and academic exposure. I am dedicated to fostering positive learning experiences for students and passionate about the learning and teaching of student OT's and facilitating their growth in this profession. Many of my additional roles at Valkenberg Hospital involve the development of students such as 1st year practice learning, 2nd year psychosocial assessments, elective blocks, job shadowing and Scholar Open Day. I am passionate about others learning what OT truly is in practice.

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Accomplished Transaction Manager with extensive experience in client transaction management, project and programme management, and contract negotiation. Proven track record in enhancing operational efficiency and strengthening client relationships across various industries. Demonstrated expertise in financial and budget oversight, risk compliance, business and data analysis, and tech platform integration. Adept at stakeholder vendor management and leadership governance, with a history of delivering strategic insights to senior management. Career goal: to leverage comprehensive skill set to drive organisational success and innovation in commercial real estate.

Experienced Professional Accountant (SA) with over 15 years in financial reporting and tax compliance within corporate and SME sectors. Expertise in VAT, PAYE, and income tax compliance, including SARS submissions and audit support. Skilled in managing financial reporting processes and ensuring regulatory compliance while liaising with stakeholders. Currently pursuing a Master’s Degree in South African Taxation.

Skilled culinary professional with expertise in training and supervising kitchen staff. Ensures high standards in food preparation, presentation, and safety compliance. Collaborates with front-of-house teams to enhance service delivery during peak periods. Leads cooking demonstrations that enrich guest experiences and promote culinary standards.

Experienced public sector professional skilled in supporting government operations and policy implementation within regulated environments. Coordinates public programmes and ensures compliance with governance and procedural standards. Understands public service delivery and stakeholder engagement, contributing to effective governance and sustainable community development through efficient administration and policy support. Results-driven Public Sector Professional supporting government operations and policy implementation. Coordinates public programmes and ensures compliance with governance and procedural standards. Facilitates effective stakeholder engagement, contributing to sustainable community development through efficient administration and policy support.

 Detail-orientated Escalation Specialist adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. Talented Specialist using extensive industry experience for improved company development. Exceeded performance and productivity targets through diligent analysis, planning and policy adaptation. Built strategic business networks for enhanced specialist support.  Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 15 years of experience in Telecommunications. 

Dynamic Intermodal Manager with a proven track record at Access World Durban, excelling in team leadership and strategic planning. Enhanced customer satisfaction through effective conflict resolution and optimized transport operations, achieving significant cost reductions. Skilled in vendor management and performance analysis, driving continuous improvement in logistics efficiency.

Results-driven Operations Manager with extensive experience in the hospitality industry, focusing on quality control, risk assessment, and budget management. Led teams in policy development and revenue optimisation while ensuring high service standards. Developed strong stakeholder relationships and implemented strategic plans to improve operational efficiency. Expertise in employee training, conflict resolution, and managing bespoke VIP guest services.

I hold a Bachelor of Science degree in Microbiology and Biochemistry obtained from the University of Western Cape. I am currently employed by the Department of Agriculture under the Chief directorate Inspections and Quarantine services. from (2002 to date). I have over 20 years’ experience in the Enforcement environment. As a risk management strategy, I Apply and interpret the Legislation, assess labelling compliance, perform Food safety Audits, and conduct investigations on elicit products, to ensure compliance. As a Food safety & Quality Assurance professional I have gained extensive experience of working with National Legislation & international standards. Among the legislation I enforce is the Agricultural Products Standard Act. (Act 119 of 1990), the Liquor Act, (Act 60 of 1989) and the Pest Act (Act 36 of 1983). Enforcing food safety regulations and Export standards, ensures that south Africa meet international standards and maintains its position as a trusted and competitive partner in international trade. Ensuring food safety and Quality also boosts consumer confidence in the locally produced food commodities.
I am responsible for physically, inspecting the agricultural commodities by visiting the manufacturers, food processors, packers, Distributors, Importers and Exporters. Drawing samples, using & following sampling procedures, transporting samples following procedures without contaminating samples and submitting them to the laboratory where I will either virtually analyze them or chemically analyze them according to the prescribed laboratory procedures. In cases where I an unable to analyse the sample myself I register the sample and send it to the external laboratory. I am also responsible to evaluate the product labels for compliance to the marking requirements as specified in the respective Food regulations. I evaluate whether the label has all the minimum requirements as prescribed by the legislation and it is informative and non-misleading to the consumer. I am also responsible to Audit entities appointed by the Department to do export Inspections on behalf of the department on certain regulated plant and Animal products destined for Export. As the inspector of the department, I Audit these entities to ensure that they apply, interpret, and enforce the regulations correctly. I also do routine unannounced Retail visits to monitor what is sold at the end point of Trade (Farm to fork) I also participate in stakeholder investigations on elicit food products. that are sold at south African markets. I also participating in Promotion and awareness programmers As a Chief inspector I am a supervisor to two Junior Inspectors. I’m responsible to manage their workplans, leave plans, Evaluations and other administration functions I am responsible for financial management within the unit, I sit on various stakeholders’ committees, I interact well with internal as well as external clients. I has excellent communication skills. As a microbiology and Biochemistry graduate, I am proud to be part of the team that works to ensures food safety, Quality and Labelling compliance in the Food Industry. I have over 20 years of experience in law enforcement industry. I work as a Food products Sampler, Food Inspector, Laboratory Analyst, I can interpret data and decide based on the analysis report whether the product meet the specifications or not. I have good Presentation skills, communication skills and I am good at writing detailed comprehensive reports. I can work under pressure and to travel as the work requires.

Detail-oriented Admin Assistant with strong experience in Risk and Audit. Managed executive diaries, coordinated reports, and supported office systems. Demonstrated expertise in reconciliation, project monitoring, and data management. Committed to utilising administrative skills to enhance operational efficiency.

Detail-oriented Administrator Receptionist with expertise in financial administration and office coordination. Delivers professional front-desk service and ensures seamless management of incoming communications. Maintains an organised reception area while providing comprehensive administrative support.

Customer-focused professional with a strong background in service delivery, guiding clients in product selection and support. Demonstrates effective multitasking in fast-paced environments while fostering collaboration to enhance satisfaction. Delivers high standards of service and implements solutions to meet operational goals.

Dynamic professional with a proven track record at Red Nail Designs, excelling in customized cleaning solutions and client satisfaction. Skilled in Microsoft Office and adept at maintaining organized digital files, I leverage strong communication abilities to foster relationships and enhance service delivery, consistently exceeding cleanliness standards and client expectations.

Accomplished financial services professional with over 6 years in banking and insurance sales. Expertise in advising clients on financial products and fostering long-term relationships. Skilled in banking products, insurance advisory services, and regulatory compliance, with a focus on driving business growth and enhancing customer retention.

Detail-oriented professional with experience in customer service, administrative support, and product handling. Thrives in fast-paced environments, prioritising accuracy and organisation. Skilled in email communication and data capture, ready to enhance operational efficiency in a packing and support role.

Focused Accounting professional with 20 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with SAP,COUPA and Microsoft. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.

Passionate about agriculture's critical role in addressing food insecurity, particularly amid rising global populations. Committed to leveraging farming as a sustainable solution that balances population growth with food security, economic development, and resilience. A dedicated and forward-thinking professional eager to learn, adapt, and contribute significantly to the agricultural sector. Believes that plant production is essential for life, focusing on fostering innovation and sustainable practices within the industry.

I am an enthusiastic student with strong communication and problem solving skills. I take a proactive approach to tasks, which helps me complete projects successfully and to work well with others in a team. I enjoy bringing new ideas to the table and always put in my best effort, contributing to a positive and productive environment. I'm eager to use my skills and knowledge to make a meaningful impact in both academic and extracurricular activities.

Adaptable and results-driven professional with extensive experience in printing, hospitality, and events management. Demonstrates strong leadership and exceptional customer service skills, ensuring safe operations at heights. Committed to teamwork and delivering high-quality results consistently.

Cost & Management Accounting graduate with hands-on experience in accounts payable, reconciliations, and financial data capture using Xero, Microsoft Excel and Outlook. I deliver accurate, deadline-driven work and maintain clean, audit-ready records under pressure. I bring structured workflows, strong attention to detail, and a proactive approach to process improvement. I help finance teams operate efficiently by reducing errors, clearing backlogs, and supporting timely month-end reporting, while adapting quickly to both in-office and digital environments.

Health and Safety will always be my number one priority. Hardworking Diesel Mechanic versed in troubleshooting, diagnosis and repair. Completes routine repairs, preventive maintenance and specialized rebuilds. As heavy diesel professional, well-versed in intricacies of diesel machinery and committed to maintaining high operational standards. Extensive experience in conducting thorough inspections and performing intricate repairs on various diesel-powered machinery. Known for fostering team collaboration and adaptability, ensuring seamless workflow and consistent results. Adept in problem-solving and preventive maintenance with focus on safety and efficiency.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Dynamic sales professional with a proven track record at FOREVERNEW PTY(Ltd), excelling in customer engagement and relationship building. Skilled in managing stock and merchandising, I consistently enhanced customer loyalty and drove sales through exceptional service and teamwork. Committed to delivering personalized shopping experiences that foster repeat business.

Hardworking and knowledgeable professional well-versed in using Dayforce and Salesforce platform. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Professional payroll specialist with strong background in payroll processing, Tax processing and E2E payroll delivery. Skilled in utilizing payroll software and managing employee data with precision. Focus on collaboration and adaptability, ensuring seamless operations and effective problem-solving within teams. Known for reliability and delivering consistent results in dynamic environments.

 A dedicated and ambitious Shipping and Logistics professional with a Diploma in Shipping and Logistics from the Durban University of Technology. Experienced in export control, bonded and non-bonded cargo management, and warehouse operations. Proven ability to improve data accuracy, streamline processes, and ensure compliance with customs regulations. A fast learner with strong problem-solving skills and a commitment to continuous professional development in the logistics and supply chain sector. 

Dynamic professional with a background in education and administration. Recognized for exceptional customer service and adaptability, enhancing student learning experiences while ensuring compliance with school policies and effective classroom management.

Dynamic professional with extensive experience in laundry operations and customer service, notably at Rostec College. Proven expertise in machine operation and effective communication, ensuring high standards of sanitation and efficiency. Adept at multitasking and problem-solving, consistently delivering exceptional results in fast-paced environments.
Professional with strong administrative skills and proven ability to assist in various operational tasks. Known for reliable teamwork and adaptability in fast-paced environments. Highly skilled in organization, communication, and time management. Focused on delivering results and enhancing team efficiency.
Polite and professional and successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Engaged individual with diverse background and work experience. Organized & dependable with a successful track record of prioritizing & handling multiple projects simultaneously. Motivated problem solver that has the ability to think laterally and provide realistic, innovative solutions. Willingness to take on added responsibilities to meet team goals.

Specializing in regulatory compliance (DMRE) and stakeholder management. Proven expertise in designing, implementing, and monitoring LED and SED projects, ensuring alignment with Mining Charter requirements. Skilled in mediating conflict between community members and company management to maintain a positive social license to operate. Detail-oriented SLP Coordinator with a strong background in community engagement, human resource development, and project management. Implementing successful community initiatives. Dedicated to enhancing local skills development and improving community relations through transparent communication and effective project delivery

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

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