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Proven track record in enhancing office efficiency and improving client relations at Khalipha Industries, adept in data entry and fostering professional relationships. Demonstrated ability to manage files effectively and handle customer inquiries with a results-driven approach, significantly contributing to a positive and productive work environment. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Performance-oriented Sales Leader offering exceptional record of achievement over 8-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

I am currently studying a bachelor of science at UCT, however I spent the last two years working in both the outdoor and hospitality industry. I have experience working as a snowboard instructor and quad bike tour guide in scotland where I learnt how to deal with a variety of customers in a more stressful environment. I also have bartending experience from my time in Scotland and during my time volunteering at a hostel in Poland. I was taught to pour a number of drinks/shots and the old Scottish locals made sure I could pour a solid pint. I have also worked in coffee shops as a barista and at hostels as a receptionist and pub crawl leader. From moving around and starting all these new jobs I believe I am a quick learner and quite adaptable. Spending this time working in the hospitality industry has also taught me how to deal with customers in a friendly and respectable manner even when the environment could get stressful or difficult. I also have no issues working in a team and I'm always open to new advice and guidance.

HRBP / Employee Engagement Manager
DUNA WILLEM BAM   HRBP / EMPLOYEE ENGAGEMENT MANAGER 1 PERSONAL DETAILS
 As an HRBP (Human Resources Business Partner) and Employee
Engagement Manager, I am a dedicated and results-driven professional with
a strong passion for creating a positive and productive work environment.
My goal is to enhance the overall employee experience and foster a
culture of engagement, collaboration, and growth within the organization.
With extensive experience in human resources, I have developed a deep
understanding of the various aspects of talent management, employee
relations, and organizational development. I possess a keen ability to align
HR strategies with the company’s overall goals, ensuring that the workforce
remains motivated and committed to achieving success. My approach to
employee engagement involves a holistic understanding of the workforce’s
needs and aspirations. I actively listen to employees, conduct regular
surveys, and analyze feedback to identify opportunities for improvement.
By implementing tailored engagement initiatives, recognition programs,
and career development plans, I strive to boost employee morale and
satisfaction, resulting in increased retention and productivity. As an HRBP,
I am adept at building strong partnerships with various stakeholders,
including senior leadership, department heads, and individual employees.
By being approachable and empathetic, I create an open communication
channel, enabling employees to voice their concerns and ideas comfortably.
Furthermore, I am well-versed in talent acquisition and onboarding
processes. I collaborate with the recruitment team to attract top talent that
aligns with the company’s values and culture. GROUP LEARNING& DEVELOPMENT MANAGER
  Helping the Company meet its objectives by developing &
implementing high impact learning & development programs in
line with business needs and priorities.
  Establish strong partnerships with the business to gain a strong
understanding of current business issues and opportunities, as
related to learning and development.
  MS Word
  MS PowerPoint
  MS Outlook
  MS Excel
  Internet
COMPUTER PROFICIENCY
DUNA WILLEM BAM   HRBP / EMPLOYEE ENGAGEMENT MANAGER 3
+27 60 342 9993 tunawbam@gmail.com Greenstone, Johannesburg,
South Africa
Duna Willem Bam
HRBP / Employee Engagement Manager
CAREER HISTORY
  Conduct organizational needs analysis and create training plans to ensure that all employees have the required competencies
to excel in their roles.
  Reviewing and revising course materials to ensure they are in line with operating processes, procedures and systems.
  Deliver training to various parts of the business and work with various stakeholders to coordinate and organize training
sessions.
  Identifying & Analyzing Training needs for the entire 7companies
  Sourcing, Development & Outsourcing of requisite Training
  Management & monitoring of Training Budget
  Collating feedback on completed training to evaluate and measure results and make improvements where required.
Management of the L&D Framework
  Develop and implement the Group Training Strategy aligned to TBWA strategic objectives
  Ensure the delivery of multi-tier training across 5 levels in the organization: Strategic, Technical, Basic, Compliance, and
Developmental Training
  Establish and develop the groups’ e-learning strategy
  Develop and maintain a stakeholder interaction strategy
  Development and implementation of Needs Analysis framework. 
 Establishment of a Learning culture
  Facilitate and provide guidance on creating the right environment for learning in the organization
  Provide guidelines to remove barriers in learning (Accessibility Infrastructure and Cost)
  Ensure that the learning culture is cascaded to every level in the organization
  Encourage and educate managers on developing and empowering employees
  Encourage and educate employee on taking accountability for own personal development
  Ensure that learning is relevant and aligned to the business needs

Adept Administrative Assistant with a proven track record at Tlou Matlala Secondary School, enhancing office efficiency and confidentiality. Excelled in document organization and customer service, leveraging Microsoft Excel skills and effective communication to foster professional relationships. Demonstrated commitment to results through improved data management and client satisfaction. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Proven track record at Woolworths, enhancing operational efficiency and customer satisfaction through expert coordination and consultative sales techniques. Skilled in MS Office and communication, adept at analytical problem-solving and maintaining a positive attitude under pressure. Achieved significant improvements in workflow and service delivery, demonstrating a results-driven approach with a focus on strategic achievements.

A dynamic and results-driven professional with a successful background in Operations, training, Project management and new business development. I possess excellent interpersonal, communication and negotiation skills, the ability to influence decisions and to develop positive internal and external relationships. Enjoys being part of, as well as managing and motivating, a successful and productive team and thrives in highly pressurized and challenging working environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

An energetic and highly motivated Technical Sales Representative with a passion for technology and a talent for simplifying complex concepts. Broad technical expertise is fueled by insatiable curiosity and a love for learning. Thrives on challenges with a proven track record of quickly identifying problems and implementing effective solutions.

Exceptional communication skills, both written and verbal, are a core strength. Able to actively listen and empathize with clients, leading to a deep understanding of their needs and the provision of tailored solutions.

Goal-oriented and always seeking opportunities for growth and exceeding expectations. Meeting sales targets is motivating, but true satisfaction comes from seeing the positive impact of the product on clients' problems.

In the rapidly evolving tech industry, adaptability and a commitment to staying updated with the latest products and technologies are key strengths. Building strong relationships with clients is prioritized, with a genuine focus on ensuring customer satisfaction and loyalty.

Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

I'm a Dedicated Customer Service Representative Credit Controller, dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with customers. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills, combined with a solid knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.

Accomplished Educator with a solid history at the Department of Education, excelling in classroom management and lesson planning. Proven track record in enhancing student success through innovative teaching strategies and effective parent interaction. Skilled in fostering academic growth, achieving significant improvements in student learning outcomes. Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress. Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand knowledge base. Dedicated to monitoring students' progress and ensuring each meets goals within pre-determined timespan. Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements.

With many years at Phalaborwa Auto Spares / Midas, I've mastered customer engagement and spares marketing, solving 90% of client concerns. My proactive approach and relationship-building skills have significantly boosted sales, underscoring my ability to enhance client satisfaction and drive revenue growth through innovative solutions and exceptional service.
I am a highly experienced and professional sales representative, with a diverse and distinguished career. I pride myself of my integrity and my ability to work effectively under pressure and with minimal supervision. I also pride myself in giving my best, always. I have demonstrated a strong work ethic and loalty to my clients and the company I work for.

Resourceful Specialist offering expertise in problem-solving, excellent communication and continuous improvement . Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Dynamic and results-oriented individual with a strong academic foundation and a passion for both sports and skilled trades.
Achieved distinction in Zulu language and a Bachelor's pass in Matric, while excelling in sports as a top 26 soccer player in KZN. Possessing a proven ability to balance multiple responsibilities, I am currently honing welding skills through part-time studies while gaining valuable work experience as a rugby usher.
I am eager to contribute my detail-oriented approach, strong organizational skills, and teamwork abilities to a welding role. Proven ability to manage multiple tasks efficiently and effectively, with a positive and proactive attitude.
Key skills: Detail-oriented, team player, organized, adaptable, and results-driven

Experienced business partner and educational leader with a strong background in operations, staff management, and client relations. Proven track record in running a successful business and directing a tutoring center. Currently seeking a career change to leverage skills in a new industry and explore new opportunities for professional growth. Talented Partner with 12 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Accomplished Educator from KZN Department Of Education, adept in Classroom Management and Lesson Planning, significantly enhancing learning through innovative teaching strategies. Excelled in peer mentoring and student relations, demonstrating leadership in curriculum development. Proven track record in elevating academic progress through focused, results-driven approaches.

Experienced job seeker with a strong ability to overcome challenges and utilize interpersonal, collaboration, and problem-solving skills to effectively resolve any situation. Demonstrates resilience in the face of difficulties, maintaining focus and drive to deliver high-quality service and consistent results. Well-versed in effective communication and organizational skills, ensuring smooth coordination and efficient workflow.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Proven leader in maintenance and safety, adept at electrical troubleshooting and team supervision. At Seriti Middelburg Mine, I spearheaded initiatives that significantly improved plant efficiency and safety compliance, contributing to a sustained plant availability target of 95%. Skilled in emergency response and job planning, I excel in optimizing operations and enhancing team performance. Reliable Maintenance Supervisor offering 9+ years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training. Dedicated Maintenance Supervisor offering 9+ years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.

 Proven track record in enhancing operational efficiency and reducing downtime at Kapsch TrafficCom, showcasing expertise in hardware maintenance and exceptional problem-solving skills. Achieved significant improvements in IT support delivery and customer satisfaction through effective troubleshooting and empathetic dispute resolution. Skilled in desktop support and fostering collaborative environments, demonstrating a commitment to excellence and continuous improvement. Creative Technical Support Representative eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Accomplished Senior Manager with a proven track record at Springs Spur Ranch, enhancing team productivity by over 20% through effective leadership and performance monitoring. Skilled in operations management and adept at fostering client relationships, I excel in strategic planning and employee development. Demonstrates exceptional problem-solving aptitude and adaptability, ensuring long-term business success and superior customer service. Seasoned Floor Manager highly effective at managing wide-ranging tasks in support of daily operations. Excellent team leader and complex problem-solver with analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Driven professional with a proven track record in office administration and customer service, notably at Netcare Occupational Health. Excelled in managing sensitive information and streamlining document retrieval, enhancing operational efficiency. Skilled in MS Office and administrative support, demonstrating a commitment to accuracy and confidentiality. Achieved significant improvements in inventory management and customer transaction accuracy.

I'm a dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Proven leader in customer service and technical support, adept at service delivery optimization and problem-solving. At Volvo Penta, I spearheaded initiatives that reduced complaints and enhanced service standards, significantly boosting client satisfaction and company reputation. Fluent in multiple languages, my strong work ethic and stress tolerance have consistently driven positive outcomes and continuous improvement in fast-paced environments.

I seek challenging opportunities where I can fully use my skills for the success of the organization and to work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. Furthermore to utilize my analytical skills and provide a professional service to the organization by applying my knowledge. I enjoy meeting new people. I am a grounded individual who enjoys contributing to impoverished and established structures of our society. I love the outdoors and traveling. I am outspoken, bold and assertive. I give my best in service beyond duty or call.

Journalism student currently in my 4th year of studies. I am passionate about media, news reporting and telling stories in a meaningful way

I am a passionate and dedicated final-year pharmacy student with a strong interest in the healthcare field, particularly in pharmacy. Driven by a commitment to improving health through proper medication use, I am highly organized, detail-oriented, and adept at adhering to strict protocols and meeting deadlines. Known for effective communication, adaptability, and the ability to perform well under pressure, I am committed to continuous learning and skill development.

I am eager to contribute to the pharmacy profession, with the goal of becoming a clinical pharmacist who will be working directly with patients in clinical, hospital, or community settings. I find great satisfaction in improving quality of life by accurately identifying and addressing healthcare needs. I am confident in my teamwork skills and thrive in collaborative environments.

I am a Credit Risk Manager with 8 years' professional experience in the debt review industry. In 2016 I was appointed as a Credit Risk manager after years of experience as a Credit Risk assessor. I am looking for the opportunity to advance to a Management position where I can use my skills in developing strategies and leading a team.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Industrious Factory Manager with expertise in inventory management, production management and business development. Hardworking and punctual leader bringing 8 years of hands-on experience overseeing facility activities and coordinating with sales and business development department to fulfill market demands. Proficient in Microsoft office paired with outstanding communication and time management abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Focused on learning from senior mechanical engineering professionals and making positive contributions to the design, development and [Construction or Production] processes. Eager to build a long-term career in the field.

Entry-level Mechanical Engineering Intern with knowledge of [Area of expertise]. Trained in principles of mechanical engineering, design practices and [Software]. Highly organized, analytical and detail-oriented.

 Driven by a proven track record in client relationship building and sales expertise, I excelled at Capitec Bank by implementing improvements that significantly enhanced customer satisfaction and retention. My adeptness in negotiation and customer service, coupled with strategic networking, propelled organizational growth and fostered strong client loyalty. Friendly Service Consultant skilled in keeping operations running smoothly while satisfying customers and maintaining high service quality. Efficient and accurate professional with 3 years of Customer Service experience. Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments. 

I am deeply passionate about equipping students with a comprehensive understanding of the law. I thrive in the classroom environment and find great joy in actively engaging with my students. With a natural inclination towards learning, I am dedicated to imparting knowledge and fostering a culture of curiosity. Outside of teaching, I prioritize quality time with my family and the simple pleasure of unwinding with a refreshing cup of coffee.

Dynamic professional with a proven track record in marketing and sales, notably at Amapelepele Spice for Africa. Excelled in business development and relationship management, enhancing brand loyalty and customer satisfaction. Skilled in financial management and public speaking, successfully leveraged marketing strategies to boost brand awareness. Demonstrated ability to surpass targets through innovative promotional techniques and exceptional team collaboration.

Determined Quality Assurance Supervisor with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Skilled in promoting team productivity through excellent communication and collaboration. Competent in defining test parameters, conducting evaluations and gathering data to identify defects.

Dynamic educator and team leader experienced at Thomas Wildschut Primary School and Game Massmart, adept in modern teaching methods and enhancing student engagement. Excelled in behavioral modeling and operational problem-solving, significantly improving cashier efficiency and fostering a positive learning environment. Skilled in lesson planning and learner assessment, committed to advocating for student success.

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