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Proven track record in enhancing operational efficiency and customer satisfaction at Bel-France Xpress Logistics, adept in administrative support and sales expertise. Skilled in database entry and file maintenance, I excel in multitasking and proactive problem-solving, significantly contributing to team goals and client contentment.

Methodical administrative assistant and customer service professional offering several-year background planning, coordinating, managing and administering services. Well-versed in handling complex issues, reporting and developing budgets. Working knowledge of ms office paired with outstanding business acumen and excellent communication skills.

Period : June 2018 to March 2019
Key Performance AreasDairy managementMeeting arrangement & venue bookingSolving customer conflictFilling and retrieving all documents electronically and manuallySolving customer complaints and liaising with managers & customersMinute takingHandling overall company maintenanceFlight bookingsPlan and organize all company events
Name of company : EY (Assurance Division)
Position : Executive Assistant (6 directors)

PERSONAL STATEMENT
I'm a sincere, hardworking individual. I'm a punctual person, continuously able to master new abilities. I have a good sense of humor and am friendly, helpful, and courteous. I'm ready to work freely in occupied conditions and furthermore inside a group setting. I'm active and thoughtful, and ready to listen successfully while tackling issues.

An accomplished and dynamic professional with over 10 years’ experience in the financial services industry. My background includes compiling, organizing, securing, and accessing valuable information and communications to drive organizational success. From data management and quality control to records maintenance and branch administration, I excel at spearheading a full range of tasks related to data management while ensuring strict confidentiality and regulatory compliance.

Accomplished Neonatal Intensive Care Unit Registered Nurse with a proven track record from Nursetec (Agency), specializing in premature infant care and family-centered approaches. Demonstrated success in reducing infection rates and improving patient satisfaction through expert application of developmental care and compassionate service. Continuously enhances skills in intravenous therapy and tracheostomy care, contributing to positive health outcomes. Dynamic Critical Care Registered Nurse with 20+ years of experience. Adept at collaborating with interdisciplinary medical teams. Dedicated to delivering best-in-class patient care and individualized plans for families and patients.

I am an assertive person with good interpersonal skills, have over 13 years experience in Service Desk and have been part of the project management team as a QA tester, Go live supporter and System trainer.

Ability to think , analyze and act as per instruction. I am eager to learn with great problem solving skills. Committed to ensuring customer satisfaction and exceptional service in any field. I leveraged my quick learning and cash handling skills at World Sport Betting to significantly improve operational efficiency. My flexibility and self-discipline fostered a trustworthy environment, resolving disputes with professionalism and promoting responsible gambling, leading to increased customer loyalty and team productivity. I am a team player with outgoing , positive demeanor and proven skills in establishing rapport with clients.

Multifaceted Lecturer with four and a half years of teaching. Expert in adapting teaching methods to reach students of diverse backgrounds, while leveraging in-depth knowledge and experience from Industry (Ecology, Conservation and Environmental Management) to provide relevant information and first-hand experiences.

Dynamic professional with a proven track record at Steers and Little Angels School, excelling in safe food handling and fostering engaging learning environments. Expert in hygiene practices and enhancing communication skills, I've significantly improved food safety and student interaction. My commitment to excellence has consistently elevated customer and student satisfaction.

I am an individual that has strong inter-personal and leadership skills and performs very well in both team and individual conditions. In the face of challenges and adversity I will perform at optimum levels, but also maintain very high standards with regards to professionalism and quality of work produced. I excel under pressure and enjoy rising to new challenges. I also believe that ordinary people can do extra ordinary things if provided the resources and tools. A personal goal of mine is to establish myself in an environment where my strengths and expertise can be optimally utilized. In my search for reputable companies, your company has stood out to be one of few whereby my individual goals and objectives can be perfectly aligned. Given the opportunity, I will abide by all the policies, procedures and codes of ethics as specified by the Company. I look forward to hearing from your company.

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Naras Restaurant and Cape Collision Hotel. Excelled in food safety and organizational abilities, achieving significant improvements in kitchen efficiency and front-of-house service. Demonstrated flexible scheduling and strong communication, leading to positive feedback and increased productivity. Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.

Driven Universal Banker with a proven track record at First National Bank, adept at enhancing customer relationships and efficiently handling financial transactions, including cash management and money transfers. Leveraged expertise in banking products to educate and empower customers, achieving significant improvements in client satisfaction. Exhibits a self-motivated nature alongside strong capabilities in developing customer connections and cash handling.

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Proven leader in document control and process improvement at SASOL ROAS, adept in SAP and MS Office, enhancing cross-functional collaboration and information accuracy. Excelled in team leadership and communication, significantly boosting document accessibility and integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Energetic, passionate and offering an exceptional service and a all round experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. 

Detail-oriented administrative supervisor seeking to bring three (3) years of experience and academic knowledge to support the team with problem-solving skills, effective teamwork, and respect for deadlines.

Customer-oriented General Manager with 9 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Driven finance professional with experience at Okhahlamba Local Municipality, adept in processing and reconciling invoices with a keen attention to detail and proficiency in MS Excel, Xero, and Sage. Demonstrated success in improving payment processes and supporting financial audits, showcasing strong analytical skills and a commitment to accuracy. Disciplined Finance Intern pursuing opportunity to further studies and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors.

Adept Financial Advisor with a proven track record at Liberty Life, enhancing client portfolios and fostering robust relationships. Specializes in investment planning and client relations, demonstrating a keen ability to boost customer satisfaction and sales outcomes. Achieved significant client loyalty through expert financial guidance and personalized service strategies.

Driven Paralegal with proven expertise in legal research and writing, honed at Senzokuhle Advice Centre. Demonstrates exceptional coordination and communication skills, leading successful community workshops and awareness campaigns. Achieved a significant increase in community engagement through innovative strategies. Skilled in both team collaboration and individual initiatives, ensuring high-quality legal support and client satisfaction.

I am a self-motivated, assertive, focused ambitious individual. I can communicate effectively with people at all levels within a company structure. I have the willingness to learn, adapt and apply the knowledge that I gain and the ability to produce good results even under pressure

Organized professional bringing diverse experience in customer service, business management and project coordination. Well-versed in effective communication and relationship building. Proven history of successfully engaging with clients and business audiences. Strong focus on people growth and development with line management experience. High learning agility and task-driven with excellent delegation and planning abilities. Technologically adapt with a passion for innovation and development of creative business solutions.

Hardworking and passionate with strong organizational skills eager to secure entry-level. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Organised Teller with cash handling experience. Uses superior communication skills to inform customers about bank products and services. Enthusiastic individual determined to provide each customer with excellent, customised service. Possesses good mathematical skills and keen attention to detail. Commended for high levels of accountability, efficiency and accuracy. Hardworking student interested in gaining skills in banking. Eager to learn processes to confidently provide customers with relevant information. Familiar with maintaining and balancing cash drawers. Praised for consistently maintaining positive customer ratings. Experienced in recordkeeping and client relationship management with special emphasis in banking. Attentive to details and careful to follow procedures. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

My aim is to be the best administrator through learning and growing on how to utilize data analysis to oversee the daily operations of the business. Experience of a minimum of one year in administration and sales has developed my skills and enhanced my knowledge and changed my mindset, I'm more curious and pay attention to detail and goal-oriented. I'm organized and dependable candidate, I'm good at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals.

Proven Stockroom Manager at Pep Stores, adept in enhancing supply chain efficiency and negotiating cost reductions. Excelled in optimizing warehouse layout and managing returns, demonstrating strong forecasting and team collaboration skills. Achieved significant workflow improvements, showcasing a results-driven approach with a balance of hard and soft skills.

Knowledgeable and dedicated compliance and customer experience professional with extensive experience in financial services industry. Adept at maintaining customer satisfaction and contributing to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

 Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. 

Candidate for: Front Office Supervisor
Bringing extensive experience in cabin crew roles, including advanced training as a Cabin Purser and Proficiency Checker, complemented by over 9 years of dedicated customer service experience. Holds an AHLEI Diploma in Hospitality Management and a proven track record of multiple "Customer Service Excellence" awards. Recognized for a friendly, helpful, and professional demeanor, with a strong passion for delivering exceptional service and creating positive guest experiences. Background in aviation has developed skills in effective communication, problem-solving, and attention to detail, aligning well with the requirements of a Front Office Supervisor role.

Proven expertise in cash handling and customer service, demonstrated during tenure at Anna Marie. Excelled in maintaining accurate cash drawers, achieving high accuracy levels in transactions. Skilled in customer assistance, consistently ensuring satisfaction and efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

An accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Proven track record in enhancing customer satisfaction and streamlining service operations, as demonstrated at Kura SA. Specializes in client communication and problem-solving, adept in software use. Achieved significant improvements in complaint resolution, ensuring a positive guest experience with a keen focus on quality assurance. Balances technical proficiency with exceptional interpersonal skills to deliver outstanding service.

Driven by a results-focused approach, I leveraged my product knowledge and customer relationship management skills at MTN to enhance client satisfaction and foster lasting relationships. My adeptness in sales strategies and community networking significantly contributed to exceeding service expectations, showcasing my ability to meet and surpass targets through effective customer liaison and time management. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

 Detail-oriented team player with over 10 years professional experience. Ability to handle multiple projects simultaneously with a high degree of accuracy. 

Radiating the room with presence and poise, I am a strong advocate for diversity and inclusion and possess excellent interpersonal skills, allowing me to effectively communicate and build relationships with employees at all levels. I believe that a supportive and collaborative culture is essential for employee engagement and organizational success. Meticulous and detail-oriented with excellent observational, organizational and communication skills, I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take responsibilities to meet team goals.

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