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 Experience a professional with a laser focus on achieving goals, driven by results, and dedicated to exceptional customer service. Immerse yourself in a profile that epitomizes goal orientation, result-driven initiatives, and a customer-centric approach. 

Professional Summary
Accomplished Key Account Manager and Customer Success Manager with 30 years of experience in the Travel Management industry. Proven expertise in strategic account management, customer success, and business development, consistently driving client retention, revenue growth, and profitability. Skilled in contract negotiation, tender management, and consultative selling, with a strong track record of securing high‑value deals and cultivating long‑term partnerships across diverse markets. Proficient in CRM systems i.e. Salesforce, online booking tools, and sales pipeline management. Adept at leading client onboarding, stakeholder engagement, and solution presentations in both virtual and in‑person environments. Highly motivated, performance‑driven professional with a passion for travel and a commitment to exceeding business objectives.
Key Skills & Competencies

  Key Account Management: Expertise in managing strategic accounts, ensuring satisfaction, retention, and long‑term success.
  Customer Success: Skilled in delivering tailored solutions aligned with client goals to drive adoption, loyalty, and ROI.
  Business Development: Strong track record of securing new contracts, penetrating markets, and achieving revenue growth.
  Sales Pipeline & Lead Generation: Experienced in prospecting, cold calling, and nurturing leads through the funnel.
  Contract Negotiation & Tender Management: Proficient in preparing proposals, negotiating terms, and closing high‑value deals.
  CRM & Travel Technology: Advanced proficiency in Salesforce CRM and OBT systems to optimize client interactions and streamline operations.
  Consultative Selling: Ability to identify client needs and deliver solutions that create measurable business value.
  Presentation & Communication: Effective in delivering persuasive presentations and engaging stakeholders at all levels.
  Cross‑Functional Collaboration: Skilled at aligning sales, service, and operational teams to achieve business objectives.
  Networking & Relationship Building: Builds trust and rapport with clients and industry peers to foster long‑term partnerships.

Career Objective
To secure a strategic role in Key Account Management or Customer Success Management within a forward‑thinking organization. I aim to leverage my extensive travel industry expertise, consultative sales approach, and proven ability to grow accounts to deliver measurable business outcomes. My focus is on strengthening client relationships, enhancing retention, and unlocking new opportunities that contribute to sustainable organizational growth.

Dynamic Electrical Engineering professional with hands-on experience at Zinoju Coal, excelling in circuit design and fault finding. Proven ability to enhance processes through effective communication and collaboration. Skilled in instrumentation calibration and committed to maintaining high-quality standards, ensuring project success and client satisfaction.

Multifaceted Lecturer with 3 years of experience in adapting presentations to reach students of diverse background. Expert in leveraging in-depth knowledge and experience in Building Construction to provide relevant information and first-hand experience. Known for great personal demeanor and strong work ethics.
Architectural professional with solid foundation in drafting and design. Proven track record of delivering detailed architectural drawings that support successful project outcomes. Known for collaborative teamwork and flexibility in meeting project needs, with strong skills in CAD software and attention to detail.
Experienced with producing detailed architectural drawings and plans. Utilizes advanced CAD software to create precise and functional designs. Track record of collaborating effectively with project teams to ensure smooth project execution.
Proficient Draughtman with robust background in architectural drafting and design. Contributed to numerous successful projects by producing accurate and detailed architectural drawings. Demonstrated expertise in CAD software and effective communication with project teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Glen Tsime is a sought-after resource currently serving as an Expert Professional Services for Logicalis South Africa. He has previous experience at Nexio as a Senior Cloud Solutions Architect and later promoted to Product Owner: Hybrid Infrastructure. His passion is delivering next-gen tech and cloud solutions across on-prem to all cloud hyperscalers, architecting and building solutions for Enterprise customers. Highly respected in Microsoft cloud technologies, he is a speaker at global events such as Azure Global Bootcamps and Azure Global Bootcamps JHB. As an Expert, the mandate is to evangelize and assist with cloud adoption across partners and clients, engaging with customers up to C-level in cloud migration projects, hybrid cloud connectivity, cross-premise implementation, training, and pre-sales enablements. Throughout his career growth, Cloud has been a pillar of expertise.

As a dedicated and passionate Student Teacher who completed my Higher Education in Early Childhood in 2024, I am eager to contribute my skills in Lesson Planning, Classroom Management, Curriculum Development, and Student Engagement. My experience working under Mrs P. Sibanyioni has equipped me with valuable insights and practical approaches to create an engaging learning environment. I am excited about the opportunity to join your team and inspire young minds to reach their fullest potential.

Accomplished Programme Coordinator with extensive experience in teacher development and project administration at the Matthew Goniwe School of Leadership & Governance. Expert in directing training sessions, monitoring quality standards, and managing research activities to enhance educator skills. Proven track record in strategic planning, stakeholder engagement, and data analysis to drive programme improvements. Adept at overseeing project plans and ensuring robust quality assurance processes. Career goal: to continue advancing innovative educational programmes that align with strategic objectives.

A highly skilled professional with expertise in communication, computer literacy, and presentation, complemented by strong inter-personal relations and analytical skills. Demonstrates proficiency in supervisory roles, interpretation of legislation, and project planning and management. Adept at financial management, research skills, policy analysis and development, decision making, influencing, report writing, and conflict management. Experienced in strategic sourcing, commodities handling, cost savings initiatives, tender evaluation, budgetary discipline, purchase orders processing, and continuous improvement strategies. Committed to leveraging these competencies to drive organisational success and achieve career advancement within the industry.

I am an energetic and results-driven HR and Training Officer with experience in recruitment, HR administration, and organisational development. In my current role, I am an active member of the Culture Group, where I support the implementation of organisational culture initiatives across all provincial offices and Head Office, ensuring alignment with the organisation's vision, values, and ethics. I play a key role in change management by facilitating both online and in-person induction programmes, delivering multiple sessions per month with attendance exceeding 100 participants. Through these inductions, I ensure that new employees understand, adopt, and embody the organisation's culture, values, and ways of working. I also conduct training on new organisational cultures, ensure their implementation across the organisation, and am system-orientated, quickly able to learn and adapt to new systems. I am skilled in engaging and communicating with diverse stakeholders, building employee capacity to adapt to change, and promoting a harmonious, customer-focused workplace culture. I am highly organised, proactive, and committed to governance, compliance, and continuous improvement.

Safety representative professional with proven expertise in hazard identification, risk assessment, and regulatory compliance. Strong focus on team collaboration and adaptive problem-solving to achieve safety goals. Highly reliable with skills in incident investigation, safety training, and emergency response planning. Known for maintaining high standards and effectively navigating dynamic environments to ensure workplace safety.

I am an ambitious and motivated individual who thrives on challenges and continuously seeks opportunities for growth and improvement. I excel in building strong interpersonal relationships and enjoy engaging with diverse people. With a results-oriented mindset and a commitment to excellence, I approach every task with enthusiasm, attention to detail, and a drive to expand my skill set and achieve outstanding outcomes.
Motivated Swimming Coach adept at delivering highly productive and efficient coaching sessions through focused training plans and performance analysis. Specialize in stroke technique improvement, personalized workout programming, and competitive strategy development. Excel in communication, leadership, and adaptability to meet individual athlete needs and foster team cohesion. Committed to leveraging these skills to enhance performance and achieve excellence in the water.

Dynamic Compliance Officer with a proven track record at the Department of Education, adept at enhancing regulatory compliance through robust policies and procedures. Skilled in risk management and compliance monitoring, I foster collaboration and trust, ensuring adherence to industry standards while driving organizational success.

Detail-oriented Admin Clerk at SAPS with expertise in filing systems and documentation. Successfully managed the registration of files and streamlined communication with legal services, enhancing recovery processes. Proficient in daily reporting and clerical support, demonstrating strong organizational skills and a commitment to accuracy in recordkeeping.

Ambitious and driven professional with a strong foundation in Agricultural Economics and ongoing studies in a Post Graduate Certificate in Education, specializing in Agricultural and Natural Sciences. Proactive problem-solver with the ability to analyze real needs and develop sustainable, need-driven solutions. Excellent communication skills enable effective interaction with diverse teams, while adaptability ensures seamless integration into various work environments. Eager to gain practical experience in the workforce, demonstrating resilience under pressure and a commitment to achieving organizational goals.

I am a versatile Field Service Engineer and Desktop Support Technician with over 4 years of experience. I specialise in FTTH (Fiber) installations, Mikrotik/TP-Link networking, and PBX phone systems. I also have a strong background in Desktop Support, helping users with hardware, software, and remote troubleshooting. From installing Absa payment terminals to maintaining Cash Connect safes, I pride myself on solving complex technical issues and delivering great customer service. My skills were further sharpened through the Presidential Youth Employment Program.


I aspire to be a high‑performing professional who thrives on challenging assignments and continuous growth. I am committed to making a meaningful contribution within a dynamic environment that enables me to apply my expertise, expand my capabilities, and develop further. I seek opportunities where I can demonstrate my strengths through hard work, innovation, and effective teamwork while delivering value to the organization.

I am a hardworking individual who works well both in a team and independently. I believe that effective time management is essential for meeting deadlines in a demanding environment. I am not easily discouraged by challenges and remain focused on completing tasks efficiently. I use problem-solving skills to handle daily duties and work well under pressure. I am reliable, physically capable, and always strive to deliver my utmost best in all responsibilities.

Dedicated Sales Consultant focused on delivering exceptional customer experiences. Resolves customer issues effectively while maintaining high satisfaction levels. Promotes products passionately to both new and existing clients, driving brand loyalty. Proactive Sales Consultant with talent for building strong client relationships and delivering tailored solutions. Proven track record in driving revenue growth through strategic sales techniques and market analysis. Strong communicator with knack for understanding customer needs and translating them into actionable sales strategies. Ready to bring results-driven approach to any sales team. Sales professional skilled in client relationship management and sales strategies. Adept at understanding customer needs, providing tailored solutions, and closing deals effectively. Strong communication skills and ability to work both independently and as part of team to drive sales growth.

Dedicated matriculant with hands-on experience in welding, steel fabrication, stock management, and bottle store operations. Proficient in constructing steel storage cages, assisting with maintenance tasks, and operating a forklift (unlicensed) for efficient crate movement. Recognized for reliability, quick learning ability, and physical strength, consistently demonstrating a commitment to safety and efficiency in fast-paced environments. Eager to leverage skills to contribute effectively to team objectives and operational success.

Dynamic professional with extensive experience in customer service and office administration at SANI SiXT Rent A Car. Proven track record in enhancing team productivity and customer satisfaction through effective problem-solving and time management. Skilled in documentation and reporting, fostering collaboration across departments to drive operational excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Operations team leader with a proven ability to build cohesive teams and enhance collaboration. Expertise in delivering outstanding customer service through effective complaint resolution strategies. Skilled in process optimization to improve operational performance and efficiency. Demonstrated problem-solving capabilities and adaptability to new challenges, driving team success and seamless operations.

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.

Dynamic and dedicated professional with experience as a Receptionist at KZ Mtetwa Ultrasound, excelling in customer interaction and record keeping. Proficient in Python and adept at maintaining a welcoming environment, I thrive under pressure while ensuring compliance with safety protocols. Committed to enhancing office efficiency and visitor satisfaction.

Security and risk management professional with over five years of experience in safeguarding people and assets. Recently completed a High Certificate in Banking (2024), showcasing adaptability for the financial sector. Proven analytical skills and attention to detail contribute to effective problem-solving in high-pressure situations. Committed to enhancing organizational security and integrity while delivering exceptional customer service.

Dynamic professional eager to leverage a diverse skill set and extensive experience to deliver impactful results. Committed to contributing to an organization that champions innovation, continuous learning, and personal development. Strong belief in the power of collaboration and creativity to drive success in fast-paced environments. Prepared to make a meaningful impact while growing alongside a forward-thinking team.

Dynamic Plumbing Foreman with extensive experience at LED AND ASSOCIATES PTY.LTD, skilled in pipe installation and mentoring teams. Proven track record in optimizing project schedules and enhancing customer satisfaction through effective communication and problem-solving. Committed to delivering high-quality plumbing solutions while fostering a collaborative work environment.

Results-driven professional skilled in creating and implementing effective training programs for diverse teams. Proven track record of enhancing employee skills and fostering collaborative learning environment. Known for adaptability and strong focus on achieving measurable outcomes through teamwork and flexibility.

 Methodical Civil Engineering Intern possessing excellent computer skills and proficiency in AutoCAD, Microsoft Office and Microstation. Hardworking and independent individual skillful in assisting on site visits to verify and document conditions and compiling construction documents. Offering diverse and solid technical skills coupled with complete knowledge of relevant legislation. Dedicated to using critical thinking and innovative design abilities to assist in developing successful public works projects. Therefore, open to employment opportunities where my skills and experience could be considered useful and transferable. I feel I'll be a great asset to your team and company. Self-motivated Civil Engineering Intern with experience across varied disciplines. Collaborates well to develop innovative solutions to complex issues. Committed Civil Engineering Intern knowledgeable in building, road maintenance and civil practices on SANRAL & GAUTRANS projects. Productive and responsive under pressure to achieve project quality and time frame objectives. Communicates and presents well to engage technical and non-technical audiences. Highly capable and detail-oriented Site Supervisor with hands-on experience in managing construction teams and ensuring safety compliance on-site. Proven track record in optimizing construction operations, improving workforce, road maintenance, project supervision, and quality control. Adept at collaborating with subcontractors, inspecting construction work, and supporting project management processes to facilitate seamless project execution.   

I am a reliable, professional, and detail-oriented individual with strong administrative, communication, and Microsoft Office skills. I am resourceful, adaptable, and able to perform well under pressure. With solid leadership abilities, strong business awareness, and experience in transport-related systems, I excel in planning, organising, and problem-solving. I am a fast learner, customer-focused, and a dedicated team player who consistently delivers high-quality work.

Experienced Customer Coordinator Exports (Key Account) with a demonstrated history of working in the logistics and supply chain industry. Skilled in account management, after-sales support, and customer relations, with a strong focus on quality control and compliance. Proven ability to manage complex export processes, including inspection execution, certificate issuance, and discrepancy resolution. Adept at handling customer inquiries and ensuring high levels of client satisfaction. Previous experience as an Administration Clerk involved order processing, invoicing, and data entry. Career goal includes leveraging extensive expertise to enhance operational efficiency and customer service excellence within a dynamic organization.

Dedicated healthcare professional with over 8 years of experience in direct patient care and diagnostic imaging, demonstrating a strong commitment to delivering high-quality medical services.
Radiographer with over 4 years of experience in diagnostic imaging within a high-volume TB screening program. Skilled in operating digital X-ray systems, quality assurance, ensuring image quality, and maintaining strict adherence to radiation safety protocols. Collaborating with multidisciplinary teams to deliver efficient, patient-cantered care. Recognized for professionalism, reliability, and the ability to adapt in both clinical and mobile outreach.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.


Developed valuable communication and problem-solving skills in fast-paced customer service environment, seeking to transition into new field. Excel in managing customer interactions and utilizing CRM systems to enhance service delivery. Looking to leverage these skills to contribute meaningfully in different professional capacity.

 Detail-oriented accounting professional with experience at Armco Superlite (Pty) Ltd, excelling in bank reconciliation and payroll processing. Proven track record in optimizing workflows and enhancing accuracy, significantly reducing discrepancies. Adept at managing accounts payable and fostering positive employee relations through effective communication and problem-solving skills. 

Supply chain specialist with proven expertise in procurement, planning, and customer service. Skilled in supplier relationship management and implementing cost-reduction strategies. Proficient in SAP and advanced Excel, focusing on data analysis and continuous process improvement. Aims to leverage supply chain modeling and demand forecasting to enhance organizational efficiency.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Hardworking, friendly, and dependable hospitality professional.Committed to delivering warm, efficient, and joyful service in a family-oriented environment. Punctual, team-focused, and passionate about making every guest feel welcome and well cared for.

Experienced automotive technician with expertise in diesel and petrol fault finding, maintenance and servicing, engine overhaul and rebuild, brake systems, cooling systems, and turbos. Demonstrates a strong ability to diagnose and resolve complex mechanical issues efficiently. Committed to delivering high-quality service and ensuring optimal vehicle performance. Aims to advance career by further enhancing technical skills and contributing to innovative automotive solutions.

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