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Detail-oriented QA Engineer with nearly 3 years of experience in software testing and quality assurance, skilled in both manual and automated testing. Highly motivated to expand knowledge, especially in automation testing. A dynamic and communicative professional, able to quickly adapt to new environments and work effectively in team-oriented settings.

Accomplished Senior Project Management Consultant with a proven track record at Doctors Without Borders, adept in ERP implementation and fostering team collaboration. Expert in driving organizational change, achieving project goals through innovative management and strategic planning. Demonstrated excellence in staff management and project recovery, ensuring quality standards and exceeding performance targets.

Seasoned leader with a proven track record at Kujtesa, enhancing governance and driving digital transformation. Demonstrated expertise in strategic planning and regulatory compliance, coupled with robust leadership skills. Excelled in fostering growth and resilience, achieving the fastest-growing status in Kosovo's internet and cable sector.

Dynamic consultant with a proven track record at Asseco, specializing in implementing cutting-edge financial solutions, including Card Management Systems. Excelled in roles from Developer to Program Manager, showcasing leadership and SQL expertise. Achieved significant project milestones, utilize skills in data analysis and planning to meet and exceed business objectives.

I am a first-year student at UBT (University for Business and Technology) with a strong passion for learning and growth. Every day, I am excited to discover new concepts and technologies that expand my knowledge and skills. Whether it’s diving deeper into subjects I’m already familiar with or exploring new areas, I am always motivated to learn and apply what I’ve gained in real-world situations. My skills in [mention key skills like HTML, CSS, etc.] are constantly improving as I learn, and I’m eager to take on new challenges that will help me grow both academically and professionally.

Flexible and resourceful worker with strong technical knowledge and organizational skills. Confident communicator with staff and customers, simplifies mechanical to help vehicle owners understand problems and solutions. Demonstrates excellent time management skills.

A results-driven leader with extensive experience in operations, strategic management, and cross-cultural communication. Proven success in managing international teams, optimizing processes, and delivering impactful digital marketing and IT solutions. Currently COO at The Faktory Group, part of Milan-based Prismi Group, with a strong background in quality and service delivery models, e-commerce and client relations.

A dynamic leader and creative graphic designer, I leveraged my expertise in graphic and social media design at Prooptika to enhance online visibility and user engagement. At Xharra Towers, I strategically managed finances, improving cash flow by developing robust forecasting models. My strategic planning and relationship-building skills drove substantial growth at Xharra Plast OP, showcasing my ability to blend creative and analytical talents for impactful business outcomes.

Memory updated
Here’s the revised professional summary without mentioning MSECB:
Proven IT and Business Analyst with nearly 7 years of experience in IT infrastructure management, system modernization, and IT operations. A strong leader with expertise in SQL Server Management Studio, Windows Active Directory, networking, and cloud-based systems such as Microsoft Office 365, AWS, and Cloudflare. Certified ISO 27001 Lead Implementer with a track record of enhancing system efficiencies and implementing secure solutions. Successfully trained over 100 end-users on new ERP systems, optimizing business processes and driving technological advancements. Skilled in managing IT operations, server administration, backup solutions, and WordPress environments, with a strategic approach that consistently delivers high-impact results.

I provide high-quality legal services to clients in various areas of law, such as civil, commercial, administrative, and constitutional law.
I specialize in criminal law, handling complex and sensitive cases involving human rights violations, war crimes, corruption, and organized crime, etc. I conduct legal research and draft pleadings and motions before courts and other institutions.
I hold a Master's degree in Criminal Law from Universiteti i Prishtinës and Sapienza Università di Roma, respectively.
I have also gained valuable experience as a Legal Fellow at the UN International Residual Mechanism for Criminal Tribunals, where I assisted prosecutors in investigating and prosecuting alleged perpetrators of genocide, crimes against humanity, and war crimes.
Additionally, I have worked as a Legal Officer at Prishtina Basic Court and the Court of Appeals of Kosovo, under a USAID-funded project, where I supported judges in their daily tasks.
I am a Konrad-Adenauer-Stiftung(KAS) alumna, an Erasmus+ Scholarship Holder, and currently a member of the European Association for Crime Analysts (EACA).

I am a self-motivated individual that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.

I finished the high school of natural sciences, now with the beginning of the Faculty of Computer Sciences, with the aim of studying programming as dignified as possible. I have been attending the “Digital School” Course in Prizren for a year and a half, participating in the “Prizren Code Fest” as a FrontEnd Developer. Enthusiastic and motivated to enter the field of Technology.

Accomplished Customer Service Representative of 2+ years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.

Accomplished Tutor and Social Worker Intern at Fehmi Agani and Isa Grezda Hospital, showcasing exceptional problem-solving and empathy skills. Demonstrated leadership in team collaboration and efficient case management, ensuring seamless support and resilience in challenging environments.

Dynamic and results-driven professional with a proven track record at Kwik Trip, enhancing customer satisfaction through exceptional service and strong communication skills. Expert in customer engagement and adept at creative thinking, consistently fostering positive relationships and increasing return visits. Skilled in team cooperation and adaptable to diverse environments, embodying goal-oriented mindset with a flair for elevating customer experiences.

Dedicated DM Appointment Setter with 2.5 years of experience in effectively engaging potential clients and driving successful appointment setting strategies. Skilled in active listening, customer engagement, and collaboration. Proven track record of consistently meeting and exceeding appointment targets, contributing to the success of overall team sales. Recognized for strong communication skills, multitasking abilities, and maintaining accurate records. Committed to delivering exceptional results for sales team and clients, understanding client needs , and contributing valuable insights to sales strategies. Eager to continue learning and growing in the field of sales while maintaining a customer-centric approach and achieving excellence in appointment setting.

Accomplished Political Analyst and Researcher with a proven track record at the field of education, specializing in policy analysis and team collaboration. Expert in synthesizing complex data to inform decision-making, enhancing government relations through insightful research. Demonstrated ability to mentor and foster knowledge sharing, achieving significant improvements in research methodologies and policy development. Upon completing my master studies in English, my English proficiency is of C2 level, and am at A2 in Italian language.

More Raça, born in Kosovo in 1992, is an accomplished filmmaker with a Ph.D. in Film Theory, Arts, and Television from South West University "Neofit Rilski." Her debut feature, "Andromeda Galaxy," won the Glocal in Progress award at the San Sebastián Film Festival and premiered at the Sarajevo Film Festival 2020. Beyond filmmaking, More is recognized for industry advocacy, selected for prestigious programs like Berlinale Talents and Zurich Film Festival Academy. She was awarded the 2021 Annual Award for Achievement in Kosovo Cinema and served as a guest professor at the University of Pennsylvania. As a Fulbright scholar, More conducted research in Film Pedagogy at NYFA in Los Angeles, further enhancing her contributions to the field.

Dynamic Backend Developer with over four years of experience at OpenResearch, specializing in Java and Spring Boot. Experienced in working collaboratively in Agile teams, driving project success with attention to detail and innovative solutions.

Performance-driven marketing professional skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management.

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