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Although currently a Senior Copywriter and Editor (my expertise for the last 10 years), I have a plethora of experience working directly with customers. Before starting a career in freelance content writing in 2013, I was a manager at Crunch Fitness in NYC for three years, where I showed up at 4 a.m. sharp for our customers every single day. In 2011, I moved to Maine and joined The UPS Store, where I worked closely with my team to provide top-notch packing and shipping services for our customers. Throughout the last decade I spent writing, I have had to collaborate with my teams to produce high-quality content, and I have had to work closely with many clients to understand their needs and visions and deliver content that satisfied their specific requirements. I am currently enrolled in a project management course and am seeking a copywriting, editing, or customer service-oriented position that would provide stability and security. I am a hardworking, organized, loyal, empathetic, and punctual person who learns quickly and thinks creatively.

Results-oriented, proven knowledge of customer satisfaction, member development, and scheduling. Aiming to leverage abilities to successfully fill the live chat agent role. Frequently praised as hard-working by peers, can be relied upon to help company achieve its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

 Results-oriented business leader with more than 15 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses. 

Compassionate Community Health Worker with over 10 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education. Eager to secure an entry-level Junior Epidemiologist position to increase the scope of practice in disease prevention, education and treatment.

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.

Highly motivated, goal oriented, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Coachable and committed to learning and developing new skills. Self-directed and energetic with superior performance in both autonomous or collaborative environments.

Dedicated candidate with extensive experience providing support to animals. Skilled in monitoring animal vitals and meeting task deadlines. Highly organized and works well in team environments. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Articulate Freight Associate successful at picking and packing required merchandise from storage areas and delivering merchandise to sales floor. Successful at stocking, restocking and maintaining products for store appearance. Dedicated to consistently meeting high standards of productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.

 Technically sophisticated, customer focused and creative program manager with exceptional background in software development and process automation, talented leader; able to direct multiple projects effectively and master innovative software and tools. Proven history of driving efficiency improvements and cost reductions. Offering analytical problem-solving and strong critical thinking skills. 

Results-oriented customer advocate with experience in sales, point-of-purchase display manufacturing, offset litho printing and digital marketing. Proven track record of building customer relationships and effective team leadership with a keen ability to motivate others. Committed to delivering exceptional customer service and exceeding company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong communication skills and a willingness to do whatever it takes to meet team and company goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Creative Business Owner with exceptional background spent in equipment repair/welder fabricator/construction. Business owner Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Progressive Engineering Supervisor, enthusiastic about developing deeper understanding of engineering design and leadership. Constantly seeks solutions and methods to reduce energy waste and enhance facility operation efficiency. Adept at applying forward-thinking ideologies to revolutionize facility maintenance.

Supportive team leader that welcomes challenges, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Passionate Front-End Web Developer & desktop Application with 17+ years experience building and maintaining responsive websites & n tier applications in the technology and service industry. Highly skilled in HTML, CSS, Javascript, C#, VB, ASP, PHP and jQuery alongside modern frameworks and libraries. Interested about accessibility and usability of modern websites.

Highly skilled assistant and coordinator with more than 25 years of experience managing administrative tasks including workflow, monetary transactions, documentation, and events while providing outstanding communication and customer service. Manages high-volume loan paperwork in dynamic environments with high production, approval, and customer relations targets. Expertise includes reviewing and validating personal, employment, and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving, and organizational skills.

OBJECTIVE - To utilize business development/sales skills to a progressive organization where these skills can make a significant impact on the bottom line while maintaining customer service a PRIORITY while training and developing new skills. SUMMARY -Over 10 yrs. Experience in Providing Banking/Finance staff with training and instruction in the following applications: Policies and Procedures, Regulatory and Compliance, Leadership skills, and Mortgage Skills. Provides training in relevant forms and procedures. Smart professional with talents in planning, budgeting and forecasting. Reliable Finance Manager focused on KPI oversight and mentoring employees in data processes.

 Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. 

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
.


  More than 18 years of IT Industry experience with Technical and managerial skills in Software Product development, Consulting and delivery in Banking, Finance, and healthcare sector.
  Skilled in liaising with business and technology teams to derive common strategic needs across the enterprise to provide technical solution and deliver advisory services to clients
  Good experience in Revenue management, Billing, debt collections domain.
  Successfully led solution design, complex integration architecture design and overall implementation aspects of customer engagement ensuring high quality, integrated software solutions within constraints of time and budget.
  Extensive exposure in managing all phases of SDLC
  In-depth knowledge and implementation experience of Oracle Revenue Management & Billing (ORMB) product and Oracle Banking Enterprise Debt Management (OBEDM) Product.
  Subject matter expert for Interface solution design and Data migration strategy.
  Database Expert and good performance tuning skills.
  Consistent track record of successful delivery of Fixed Price and T&M projects, Planning and execution of different phases of project right from Customer requirement analysis, solution design, development and delivery, data migration, customer Testing support and rollout.
  Good experience in customer facing role. Well versed working with customers like CITI Bank, Deutsche Bank, GE Money Bank, Key Bank, Kaiser Permanente, AutoTrader Group (ATG), VIXXO, Standard Chartered Bank in USA, Europe, and Asia region.
  Permanent Resident of USA and doesn't need visa sponsorship.


I am an executive assistant and meeting planner with a focus on exceptional work ethic and positive impact. My expertise includes client service, issue resolution, and relationship building for company growth. Through SScott Services, my virtual assistance business, I provide executive support and customer service advocacy. As an OBM, I prioritize timely project completion and decision-making while exceeding expectations. My track record shows my ability to create efficient work environments through improved systems and SOPs.

Professional Teacher focused on maximizing student learning potential through diverse instructional strategies and classroom management techniques. Skilled lecturer, discussion facilitator and hands-on leader focused on student success. Excels at meeting and exceeding district standards.

Creative broadcast professional with eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in media broadcasting and the music industry.

Hardworking procurement professional able to set up contracts and schedules, stay on top of market pricing and review analytics to make informed decisions about purchasing and logistics needs.
Logical immigration officer with many years of experience at the airport checking incoming and outgoing flights.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Dynamic Sales Executive with 25 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.

Talented loan processing with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.

Results driven Finance & Customer Service professional with 10+ years of work experience & proven critical thinking, multitasking, and problem-solving skills in high stress environments. Aiming to leverage my knowledge & experience to pivot into the Medical Field. Frequently praised as hard-working by my peers & supervisors, I can be relied upon to help your company achieve its goals.

• Experienced Customer Service Representative, CSR •


Highly motivated and able to work independently or as part of team.
Dependable candidate, proven to be successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals in any setting.
Detail-oriented; team player with a strong work ethic. Ability to handle multiple projects simultaneously with a high degree of accuracy.


**COMMUNICATION IS KEY!
TEAMWORK IS KEY!**

Experienced and highly motivated Telemarketer / Appointment Setter with extensive history of at handling inbound , outbound sales and making cold calls. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specialize in maintaining contact with customers using rebuttals and resolving inquiries. Friendly [Job Title] with [Number] years of experience carrying out clerical and customer service tasks. Detailed and precise when entering [Type] data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.

Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in all areas and flexible with changing business needs also an organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.


  Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always worked in a high volume


Highly-motivated, cross-functional professional with a rich mix of training, analytics, operations and positive leadership skills. Proven ability to manage multiple projects and teams in order to meet strict deadlines. High propensity to interview, onboard and educate qualified individuals to secure objectives and key results. Reﬁned execution that is effective, efficient, creative and operationally sustainable.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable canidate serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

A position of responsibility in which my Accounting/Bookkeeping, Leadership, Computer and Customer Service training and strong Interpersonal communication skills can be effectively utilized with Advancement opportunities. Summary of Qualifications: - More than 29 years diverse experience in accounting, computer, billing, customer service, commissions, and month-end closeouts. -Familiar with dimension, AT&T, horizon switchboards and all clerical functions. -Ability to train personnel in new job assignments. -Ability to acquire and assimilate new information and communicate effectively. -Professional mannerism and representation help to promote a strong company image and enhance customer relationships.

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