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Successfully experience customer service in busy and fancy restaurants. Recognized for dramatically increasing guest check averages by promoting appetizers, specialty item selections. Collaborative and thoughtful team leader with clear, comprehensive and directive supervision.

Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.

Resourceful Graduate Research Assistant passionate about advancing knowledge in renewable and sustainable energy systems (including power, cooling, heating, and desalination) through high-quality research. Self-motivated professional with excellent communication, planning and problem solving abilities.

I am a health insurance professional who currently works as a Grievance and Appeals Analyst for Anthem Inc. My 19-year career has spanned experience in customer service, claims, auditing, benefit coding, claims adjudication, business analysis, and grievance and appeals. Being in this industry for 19 years, I understand the need to have the ability to adapt to an ever-changing environment. My well-rounded background has provided me the ability to work well under pressure, handle complex challenges, and achieve goals in a fast-paced environment. What defines me is my strong belief in accountability, integrity, the power of team building, collaborative learning, and process improvement. What drives me is knowing that the work we do at Anthem directly impacts people on both the provider and member side daily. Anthem has provided me with the knowledge and experience to deliver an exceptional customer experience. I take pride in delivering that experience because I know it makes a difference for the people that we serve.

A customer-centric market-driven leader focused on the Fintech space with a constant passion for technology and delivering business value. Set a data-driven vision, define and execute against plans in highly ambiguous environments while creating order in chaos. Dedicated to developing and deepening relationships across internal and external partners by swiftly establishing a strong rapport. Great appetite for learning new things, solving problems and mastering new challenges while doing whatever it takes for the team to succeed.

Experienced Business Analyst with over 10+ years of experience in Travel & Airline Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic costumer service, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Basic networking concepts and protocols .Motivated to learn, grow and excel in the IT and Networking industry. Currently working towards CCNA certification.

Dependable team member successful providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Able to grasp new concepts quickly and retain training and information. Actively improving in any and all responsibilities, with the goal of maximum efficiency.

Serial entrepreneur dedicated to improving people and products by leveraging innovation, behavioral science, and interdisciplinary skillsets.

Spearhead strategic marketing campaigns by developing custom events and engaging digital content. Effectively handle all support needs with skill and accuracy by tracking milestones and promoting cross- functional collaboration. Demonstrated history of successfully planning and executing multi-channel approaches to market diverse brands. Relevant Coursework: Marketing, Project Management, Competitive Strategies, Management in High-Tech Industries, Designing Customer Experience and Managing Strategy of Services Skills Quality control, Risk management, Resource allocation, Scope management, Process improvement, Stakeholder management

Energetic bartender with 9 years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of how to grasp new concepts and how to service customers. Motivated to learn, grow and excel in any new skills that arise.

Accomplished Assistant Store Manager; skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

In Sixth grade, I took a trip to Cuba where I was immersed in the culture for 3 months. I cherish this experience, as it opened my eyes to the many ways cultures can sustain themselves. Following my adventures in Cuba, my family and I visited Mexico and then the Bahamas, each trip reinforcing for me at a young age the diverse world we live in. Even so, I found myself being able to connect and make friends in environments so different from the ones I was accustomed to. These trips also established a strong base upon which I began to learn Spanish. I took the AP Spanish test this year.
Apart from my travels, I thrive in school settings, staying engaged and attentive through my studies.
In the summer of 2019, I reached out to some acquaintances about the possibility of providing their lawncare needs. I proved myself able to be able to tend to their yards, so I began to do increasingly more important tasks. I tended to Ping Pong tables donated by one of my clients to the park, and worked doing wildfire prevention at one of my client's cabin.
I find energy when spending time with others, and feel as if this job would be a rejuvenating and wholesome opportunity for me to obtain experience working with others.

Dedicated Finance student seeking an opportunity in the CIB Investment Banking Summer Analyst at Wells Fargo that will utilize my financial markets trend knowledge and interpersonal skills.

Joined CSC/DXC in April 2015 as a Professional Claims Analyst handling disability insurance claims for Jackson National and SwissRe. In February 2017, transitioned to Life and Annuity claims for WiltonRe, Global Atlantic and Ameritas. Superbly positioned to investigate, evaluate, and settle Life and Annuity claims. Excellent abilities to decipher fraudulent activities, analyze data, and communicate with claimants/beneficiaries to gain details for processing claims.
Before joining DXC, worked as a patient care technician and medical biller for a private physician’s office.

Hard-working professional focused on being an English Teacher maximizing student educational potential by applying diverse instructional strategies and classroom management techniques. Skillful in delivering lectures, facilitating discussions and planning hands-on activities to enhance learning. Expert in collaborating diferent teaching approaches with my colleagues.

Highly trained behavior health technician with strong clinical abilities in both mental and development delays/disabilities and cognition. Effective problem solver with excellent ability to achieve goals and meet deadlines. Demonstrates a high degree of integrity. Strong verbal and interpersonal communication skills.
Experienced nanny with over 4+ years of experience caring for children during weekends, evenings, and summer and winter breaks. Skilled in creating fun, engaging, and educational activities, while demonstrating a priority of children's safety and well-being.
Upbeat and energetic childcare provider with safety conscious knowledge. Supports educational, entertainment and home requirements with organized and efficient approach. Responsive, dependable and vigilant with highly protective nature.

Experienced babysitter/nanny with over seven years of experience in childcare. Excellent reputation for resolving problems and improving parent and child satisfaction.
Accomplished Special Education Paraprofessional offering more than three years aiding instructors in the classroom and promoting individualized learning techniques.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of [Industry] operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with an analytical approach to planning and day-to-day problem-solving. Highly effective at building team cohesion by utilizing training techniques, procedures and processes for high-quality service and peak performance. Driven to maximize cooperation through adaptable, friendly approach. Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Front end development:

  Support genie CS team with new front end ui, help them manage the existing 1 million genie user base
  Support iot core (GEN3) with new device management portal written in typescript, scale up to 4million devices with current estimated
  Built a content management system for the e commerce product listing api, built a e commerce shopping cart web application by React and express.js

Back end development:

  Partner with Google, Amazon to built a new sets of api for them to integrated with existing legacy system, monthly active user now is around 100k
  Use serverless framework to integrated with alexa, samsung, google smart home, comcast and alarm.com. Those smart home voice apps will let user to control their devices by using partner apps.
  Native auth solution for the e commerce web app, Integrated the device management portal and customer service portal with AWS cognito solution
  Completely rewrite whole legacy lua api, and migrate to GEN three aws IOT core framework by using Typescript, support 4 million devices

DevOps:

  Implement circle ci with smart home projects to help team achieve better efficiency
  Writing test case with sam cli and serverless cli with current serverless application
  Working closely with devops team to do some auto scaling and zero downtime deployment. Monitor and analyze the app data with AWS insights


Software Developer skilled at technical leadership, communication and presentations. Experienced in full project life cycle from design to implementation to integration.

Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Highly organized individual with exemplary multitasking, time management and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems and getting the job done.

Talent Acquisition Manager|Recruiter - Successfully builds future leadership by elevating talent. Experienced in full cycle recruiting to source, select and hire top talent. Establishes and maintains effective recruitment metrics, processes, systems and tools to deliver positive candidate experiences and contribute to company employment brand.

I am a dedicated Military Veteran leveraging over 20 years as a proven leader and manager who is able to multi-task missions, projects, and programs placing the right personnel and resources as needed to meet internal and external requirements. I possess a comprehensive background in aviation operations, program analysis, teaching, risk assessment, strategic planning, process improvement, resource management, team building, problem-solving, and cross-functional leadership derived from both education and strategic operational experience. I combine vision, ingenuity, and strong business acumen with well-developed project management and leadership qualities to support organizational effectiveness, reach, and overall expansion. I am resourceful and results oriented with a proven ability to bring quick resolution to challenging situations and time critical deadlines.

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies, problem-solving, and suggesting actionable improvements aligned with industry best practices. In addition to my multi-cultural background and fluency in three languages, I am an enthusiastic team player who will always strive to contribute to the company’s success and uphold its mission.

~Putting the customer first every step of the way~
Detailed professional possessing creative mindset and extroverted personality. Offering 20-year background in logistics operations. Experience in delivering client-focused solutions and managing multiple projects simultaneously. Excellent critical thinking, problem-solving and communication skills.

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Professional Cardiac Monitor Technician with 2.5 years of experience working in busy cardiology practice. Committed to providing accurate interpretation of cardiac abnormalities and communicating findings thoroughly with physicians. Experienced Cardiac Monitor Technician with excellent data interpretation skills and professional demeanor. Committed to providing calming environment for patients to ease anxiety and produce accurate, true results.

Energetic and driven worker with a passion for art, history, education and creating meaningful experiences for others. Excellent skills in spoken and written communication, with experience in technical and research writing in the realms of art and history. Passionate and experienced with youth education, with 2 years teaching children ages 5-16. Motivated independent worker, and extensive group work and leadership experience. Fluency in digital productivity and communication, including Photoshop and Premiere Pro. Experience with the gallery and curatorial environment.

I am skilled Photographer driven to fulfill concepts or desired results of every photographic project. Adaptable and flexible team player who copes well with obstacles and remains true to creative goals. Exceptional skill working with photoshop and lightroom.

 Skilled Technology Support Specialist proficient in supporting hardware and software issues for Windows and Apple computer systems. Specializing in troubleshooting HP and Apple products. Over 1 year in IT support and troubleshooting. 

Passionate and Creative Animator with minimal experience in the animation industry. Passionate about developing characters that bring stories to life. Proficient in Toon Boom, Clip Studio, and Adobe After Effects and focused on completing projects with accuracy and artistic skill.

Natural Resources Professional with over five years of successful experience in environmental permitting and natural resources management. Recognized consistently for performance excellence and contributions to success in the environmental and engineering industries. Strengths in stream and wetland delineations and GIS data management and mapping backed by training in biology and plant and environmental sciences.

Experienced banking professional highly skilled in banking operations, customer management and staff training. Detail oriented professional with a strong history in branch and back office auditing as well as researching and correcting outages.

Adaptable, strategic-thinking individual experienced in workplace safety practices, customer relationship management and employee engagement offers pleasant personality, time management skills and willingness to learn and grow in retail environment.

I have developed many talents and skills over the past twenty years, managing and running successful businesses in the Uintah Basin area. I am looking for an opportunity that will allow me to use my skills to help a company like Strata to continue its success and serve the community. Also, I am looking for a position that will allow me more flexibility to take care of my family and help them improve their lives. One of my talents is being an adaptable salesman bringing proven skills in communication. In addition, I have developed other skills: referral management, sales appointments, and group presentations to sustain and grow sales revenue, and I am highly knowledgeable about building solid relationships for successful businesses.

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