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Proven track record of success at Burlington Coat Factory, showcasing exceptional analytical thinking and organizational skills. Excelled in developing creative solutions and implementing efficient data analysis, significantly enhancing project outcomes. Demonstrated leadership and relationship-building abilities, driving high customer satisfaction and team support.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

To build a long-term career in the medical industry with opportunities for career growth. To utilize my knowledge and qualifications obtained through my 30 years of medical work experiences as a talented researcher and problem-solver with excellent multitasking and prioritization skills. Responsible professional skilled in accounting procedures, reconciliations and issue resolution. Well-organized and analytical in approaching problems and resolving variances. Brings years of related experience and superior work ethic focused on maximizing productivity and maintaining financial compliance. Highly resourceful approach, analytical strengths and hardworking mentality make lasting impacts on business success to Brown Emergency Medicine.

Detail-oriented and compassionate professional with extensive experience in child welfare services seeking to leverage expertise in advocating for and protecting children's rights. Committed to utilizing exceptional leadership and communication skills to make a positive impact on the lives of vulnerable individuals and families.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Dynamic Customer Service Specialist with a proven track record of handling challenging situations in fast-paced settings. Recognized for effectively resolving escalated customer support issues. Demonstrated ability to establish strong client relationships, foster partnerships, and drive business growth. Articulate, enthusiastic, and passionate about delivering exceptional customer service.

An experienced Healthcare professional with over 20 years of experience in Nutrition, Health Education, and Community Health Programming. A proven track record of success in onboarding, training, and developing personnel on state and federal health programs, nutrition guidelines, and advocacy. Excels with in-patient counseling and guidelines for the Women, Infants, and Children (WIC) Supplemental Nutrition program. As a WIC Nutritionist coordinate direct individualized nutrition and breastfeeding services for WIC Program participants based on assessment of health and nutrition information. Selects and delivers basic or customized supplemental food packages to participants to meet nutritional requirements. Counsels individuals and groups on good nutrition, healthy eating habits and nutrition monitoring to improve quality of life for high-risk participants.

Spiritual leader with 12 years of experience in international ministry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Systematic Account Coordinator offering over 10+ year background undertaking day-to-day tasks relating to customer service and support in proper execution of customer account objectives. Productive and hardworking professional polished in tracking project milestones, creating presentations and pitching ideas. Hands-on experience with CRM software paired with exceptional account management skills. Comfortable managing multiple simultaneous projects with high accuracy. I have a strong track record of performance in fast-paced work environment. Expertise in data entry, records management and account management.

Remote customer service representative / supervisor with 5 years' experience of providing support to customers via phone and email resolving billing issues, account inquiries and quality concerns. Accomplished Supervisor Professional with 26+ years' experience in Administrative Services and documentation processes and procedures, SOP creation, physical inventory counts/data entry, transportation planning, operations, distribution, and warehousing. Staff manager that is highly effective at training and improving performance and processes. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

At Wee Care Daycare, I spearheaded initiatives that enhanced parent satisfaction and child development, leveraging my expertise in curriculum planning and parent communication. My leadership ensured a safe, nurturing environment, significantly improving operational efficiency and educational standards. This blend of hard and soft skills underscores my commitment to excellence in childcare management.

Proven to enhance operational efficiency and customer satisfaction, I leveraged problem-solving abilities and equipment operation skills at MC Maintenance. My adaptability and dedication to quality control led to a 30% reduction in maintenance response times, showcasing my commitment to excellence and ability to drive results through effective teamwork and technical proficiency.

Hard working, dedicated, passionate, and genuine is how i would describe myself. I have hopes of becoming a certified Physical Education Teacher with the NFSCD but understand I have a lot to learn and room to grow.

  1 year of experience as Physical Education Associate
  2 years of experience has a personal trainer and certified nutrition coach
  3 years of experience in fast paced catering service work
  5 years of experience as a cleaning professional


Driven CNA with proven expertise in vital signs monitoring and exceptional patient care, honed at Kind Staffing and Clipboard Health. Demonstrates strong bedside manner and reliable team player attributes. Achieved high patient satisfaction through effective care plan implementation and electronic charting. Skilled in ambulation assistance and patient lifting, ensuring safety and comfort.

Results-oriented EHS leader with a proven track record of over 20 years in the field. Developed and implemented highly effective and efficient EHS and regulatory programs for multi-site, geographically diverse organizations. Leads a collaborative 20-person team, working closely with internal and external stakeholders to ensure full compliance with all applicable regulatory requirements, including risk management and process safety analysis. Oversees the development and standardization of company-wide EHS procedures, policies, and best management practices in alignment with local, state, and federal regulations. Passionate about creating a positive social impact and enhancing stakeholder decision-making capabilities through expertise in EHS and regulatory affairs. Committed to continuous improvement, innovation, and excellence in all aspects of work. Recognized as a versatile, adaptable, and lean-focused leader who excels at solving complex problems, building consensus, and driving change in dynamic business environments.

Proven leader in operations management and customer relations, I significantly enhanced profitability and customer satisfaction at CPR Cell Phone Repair. Expert in sales strategies and coaching, I fostered community ties and leveraged social media to boost foot traffic. My approach blends strategic goal setting with self-motivation, driving results and team growth.

I am a dedicated person who wants to use TEETEE COOK


4001 Windswept Way Forney TX 75126 Email: leekandjy@yahoo.com Ph.: 469.528.7155



Objective

I am a dedicated person who wants to use my professional skills and experience to promote and implement the company standards, while demonstrating flexibility in my position toward a path, which leads, and motivates others.



Experience

08/2023 - Present Avero Diagnostics Irving, TX

Phlebotomist III (Lead/Trainer/Float)

• Meet clinical lab accessioning department activity and production goals. • Pack and ship specimens to the proper testing facilities. • Data entry of patient information in an accurate and timely manner. • Identify which test they are used for, check for contamination, and preserve them properly. Knowledge of Ligo and Lab Corp software systems. • Responsible for procurement of supplies for the department in cooperation with the team lead. • Performs all duties of a phlebotomist; specimen collection, specimen receiving, specimen send-outs. • Prepares specimens for referral to outside labs, including ordering of misc. and misc. referred testing, packaging of specimens, calling of cab, referral paperwork, and the mail system • Perform & accession all patient specimen collections including, but not limited to, venipunctures into Ligo Lab and Lab Corp systems.



10/2022- 08/2023Christus Health -Highland Shreveport, LA

General Lab Admin Phlebotomist

• Perform daily venipunctures and follow standard procedures • Enter patient info & generate lab order in Copia for accessioning • Collect, process & spin down specimen for transport to the lab • Collect, centrifuges and process blood samples • Greet Customers • Contact physicians and clinics to verify to patient’s lab orders. • Perform a variety of blood cultures, urine & specimen samples.


2017-10/2022 Gulfstream Diagnostics Dallas, TX

Phlebotomist II/Pre- Analytical Supervisor

• Supervise the overall activities of the department. • Maintain strict adherence to Standard Operating Procedures (SOPs), regulatory requirements, and all company policies. • Competently perform all assigned departmental duties. May perform pre-analytical tasks [receipt, qualification, and preparation of samples for testing] and highly complex testing on patients, donors, and/or biologic products. • Perform routine data entry, analysis, and prepare reports that measure and monitor laboratory performance. • Monitor staff performance and assign workflow schedules. • Train and/or mentor new employees. • Ensure turn-around-time and testing exceptions are managed in accordance with requirements. Professional Page 2 • Interview and make recommendations regarding hiring, terminating, promoting, demoting, evaluating, counseling, and salary changes for departmental personnel. • Collect, centrifuges and process blood samples • Generate and create lab order in Lab Nexus • Excellent ability to communicate and listen to others. • Collect POC UDS Drug screens/ collect saliva for toxicology • Oral Pharmacogenomics collections

05/2013 -10/2017 Parkland Hospital Dallas, TX

Phlebotomist II/ Customer Care

• Perform over 50 venipunctures daily. • Customer service with inbound/outbound calls. • Document daily activity on patients. • Excellent ability to communicate and listen to others. • Experience with geriatrics and pediatrics of all ages from 100 to newborn

06/2011 -05/2013 Omega Diagnostics LLC Shreveport, LA

Phlebotomist / Customer Care

• Process patient information including personal data and insurance coverage • Performed as a team leader; training over ten students per semester for preparation of skilled phlebotomy techniques. • Contact physicians and clinics to verify to patient’s lab orders. • Perform a variety of blood cultures, urine & specimen samples. • Transport and spin down specimens for lab processing. • Knowledge of Next Gen, Cerner, and Carevolve computer software. • Met and maintained requirements of low record error, while entering patient data into the computer system.

Education

2010-2011 Bossier Parish Community Bossier City, LA

Phlebotomy/PBT(ASCP) Board of Certification

1999-2000 American School of Business Shreveport, LA

Computerized Administrative Assistant/Certificate

1996-1997 Louisiana Technical College Coushatta. LA

Office Systems Technology/Certificate


References

Available upon Request professional skills and experience to promote and implement the company standards, while demonstrating flexibility in my position toward a path, which leads, and motivates others. Highly-skilled phlebotomist with [Number] years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Proven leader with a track record of enhancing team performance and customer satisfaction at McDonalds. Excelled in staff development and handling customer complaints, driving significant improvements in operational efficiency. Skilled in cash handling and equipment troubleshooting, adept at fostering a culture of excellence and accountability. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

-An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
-Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
-Expert professional with great technical and construction abilities.

Self-motivated Lead Customer Service Representative recognized for multitasking numerous requests to handle direct and escalated customer requirements. Excellent research, communication and problem-solving abilities. Driven to boost productivity with top-notch analytical and management abilities.

Proven Manager with a track record of enhancing team performance and efficiency at McCullough&Sons, LLC. Expert in Operations Management and Staff Development, adept at strategic planning and fostering key relationships. Successfully cross-trained employees, boosting agility, and ensured inventory accuracy, aligning with company policies. Skilled in expense tracking and financial management, consistently achieving objectives.

A novice Clinical Staff Nurse and accomplished Pharmacy Technician with a proven track record at Texas Children's Hospital, enhancing patient outcomes through exceptional clinical judgment and medication administration. Adept at fostering teamwork and collaboration, demonstrated by improving patient satisfaction and safety. Skilled in pediatric care, showcasing adaptability and a results-driven approach to healthcare.

Proactive and adept, I honed vital signs proficiency and exceptional communication skills during my externship at Live Clinic. Mastering medical terminology and patient preparation, I excelled in a fast-paced environment, ensuring seamless patient care and enhancing team efficiency. My experience is marked by a keen ability to adapt and a commitment to professional growth through continuous learning and networking.

25 years of SAP experience. Exceptionally skilled with extensive experience with SAP Group Reporting, SAP Analytics Cloud, BPC (Business Planning and Consolidation), BPS (Business Planning & Simulation, BW (Business Warehouse) and SAP S/4HANA Product Costing, COPA Profitability Analysis, Profit Center Accounting, Cost Center Accounting, Internal Orders, General Ledger, and Analysis for Office.

Accomplished IHSS Provider and Security Supervisor with a proven track record in compassionate caregiving and maintaining safety protocols. At Juilet Spencer, enhanced client accessibility and safety, while as a Security Supervisor for Patrica Tealer, significantly reduced incidents through vigilant monitoring and team leadership. Skilled in patient safety and team management, demonstrating exceptional emotional support and operational oversight. Caring [Job Title] dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.

Accomplished Postmaster at USPS, adept in operational policies and customer service, significantly enhanced office efficiency and customer satisfaction. Expert in postal regulations and safety procedures, I led a team to streamline operations, achieving a notable reduction in waste. Skilled in employee management and problem-solving, I fostered a collaborative and results-driven workplace environment.

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Contributed to the consistent score of 98%-100% on our customer service satisfaction survey each month by ensuring customers are happy with the service provided.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Fully capable working effectively in an unsupervised enviorment.

Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in managing in fast-paced environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Compassionate Case Manager experienced in all kinds of environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.

Accomplished Office Manager with a proven track record at Laborers' Local 1085, enhancing office efficiency and customer satisfaction through expert office administration and exceptional organizational skills. Demonstrated ability to streamline operations, achieving a significant increase in data accuracy and financial tracking. Skilled in customer relations, consistently exceeding employer expectations.

Motivated, dependable, and hard-working individual with a proven track record of
excelling and adapting quickly to diverse job-related tasks. Intelligent and
resourceful, with strong problem-solving skills and a commitment to delivering high quality results. Adept at working independently and collaboratively within a team
environment, consistently demonstrating a proactive approach and a dedication to
continuous improvement. Ready to contribute to organizational success with a
versatile skill set and a positive attitude.

 Reliable selector highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices. 

Hardworking production leader proudly offering several years of hands-on experience in the manufacturing industry and 10 years of military experience. Talented at monitoring team members with coaching and developing team leaders. Outstanding supervisory and communication skills with expertise in completing production assignments according to established guidelines. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Versatile and diligent professional with a proven track record at Disney, adept in data entry and exceptional customer interaction. Demonstrates leadership and teamwork, ensuring high efficiency and workplace safety. Skilled in adapting to fast-paced environments, consistently achieving customer satisfaction and operational goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Driven by results, I excelled in the US Navy, mastering hazardous material handling and fostering team cohesion. Demonstrated adaptability and technical proficiency, significantly enhancing operational safety and efficiency. My commitment to continuous improvement and problem-solving abilities positions me as a valuable asset to any employer seeking a blend of leadership and technical expertise.

Highly motivated professional with over 20 years' experience in energy and environmental analysis and policy seeking new challenges and opportunities.

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