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I am a hardworking employee with customer service, multitasking, and time management abilities. I devote my time in the workplace to give every customer a positive and memorable experience. I am an affectionate Babysitter with hands-on experience monitoring the well-being and safety of children. I am energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. I am an alert and organized individual dedicated to maintaining child-friendly environment.

Passionate professional with over 3 years of hands-on experience in E-commerce, SaaS, and Media. I thrive on building strong client relationships, coordinating with vendors, and boosting sales performance. With a knack for market research and streamlining processes, I've consistently delivered impactful solutions and driven growth and excited to apply my skills to a SaaS sales role and grow into a managerial position.

Proven track record of enhancing patient satisfaction and team efficiency, notably at Laurel Heights Nursing Home. Skilled in patient care and adept in fostering positive environments through exceptional teamwork and collaboration. Demonstrates a keen ability to adapt and solve problems, ensuring high standards of care and operational excellence.

Accomplished real estate professional seeks full time position to utilize exceptional communication, negotiation and customer service skills. Effectively collaborates with professionals across industries to meet time-sensitive deadlines. Consistently recognized as a top performing associate.

Proven track record in enhancing operational efficiency and fostering interdepartmental coordination, notably. Excelled in office management and executive support, leveraging skills in Microsoft Office and critical thinking to streamline processes and improve project outcomes. Demonstrated exceptional ability to manage confidential information and prioritize tasks, resulting in a significant increase in productivity and team cohesion. Exceeds expectations for maximizing group performance and overseeing calendars. Operates well with minimal supervision to meet demanding objectives.

Forward-thinking professional offering more than 10 years of experience working in fast-paced kitchens.
Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven communication skills.
Also experienced in several different laboring jobs for tradesmen
such as. Masonry, linemen tech (cable wire/ powerline) and Drywall stucco.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

I am dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. I have strong work ethic and have effective communication skills. Eager to contribute to a dynamic team and support organizational goals. I am very flexible at lending a helping hand where it is needed to get the job done.

Actively seeking a position as Senior Estimator with an organization in need of a highly qualified professional utilizing business efficiency experience and a strong background in estimating.
Highly motivated, result-oriented professional with 39 years of experience in estimating, planning and directing executive-level management and support. Self-motivated and well-rounded with a proven track record of juggling a multitude of complex work assignments to meet the demands of each day. Interact effectively with executives, co-workers, clients, and senior-level management. Well organized and enthusiastic with proven ability in prioritizing goals and working under deadlines without sacrificing creativity. Noted for professionalism, commitment to excellence, and strong work ethics. Established history in strategic planning; Self-motivated and hard working with demonstrated ability to work independently or in a team. Areas of expertise include: Chief Estimator Interaction – Senior Level ManagementCritical Problem SolvingProject Planning Accubid & BluebeamTechnical Support Core Competencies ORGANIZATIONAL SKILLS: Supervised and directed staff and personnel and maintained costs and operations through effective plans development and successful production and priority management. COMMUNICATIONS: Motivate team members to achieve goals, resolve interpersonal conflicts, create a positive learning environment, sustain excellent interpersonal relationships. PROBLEM SOLVER: Respond rapidly and appropriately to changing circumstances; evaluate problems, make astute decisions to effect positive change, and refocus on new priorities. MANAGEMENT: Knowledge of business and management principles involved in strategic planning, resource allocation, people management, leadership technique, production methods, and coordination of people.

About Me:
With over 15+ years, I have been a Salesforce CRM and Force.com Technical Architect, Consultant, and Business Analyst, partnering with companies such as Tesla/Solar City, Toyo/Nitto Tire, and Activision Blizzard. I have led the end-to-end development and deployment of full enterprise implementations.

Projects & Achievements

Salesforce.com

  Global Lead: Internal & External enablement Automotive and Manufacturing Cloud
  Product & Strategy Lead: Customer Adoption for Automotive Cloud
  Project Lead: Loyalty Management & Commerce Cloud Customer Success Adoption
  Project Lead: Single Sign-On / IDP Adoption Strategy
  Project Lead: Remote Security Best Practices
  Project Lead: Global Multi-Factor Authentication Strategy
  Project Lead: Global Guest User Security Policy Community Cloud Hub Strategy
  Project Lead: Global MFA, B2C Commerce Cloud, Guest User Proactive Awareness Calldown
  MFA Ambassador Lead
  Salesforce.org Pro-bono Initial Consultant
  Trailhead: Triple Star Ranger status with 5 x Super Badges
  Mentor Success Guides and Success Guide Grads: Salesforce Development Lifecycle, Lightning Flow, Lightning Experience, and Shield
  Webinar Lead: Salesforce Development Lifecycle, Salesforce Shield, Lightning Transition, and Multi-Factor Authentication.

Weedmaps

  Project Lead: Salesforce Implementation of Service Cloud, Pardot, Drawloop, DocuSign, Salesforce1, Outlook for Salesforce, Wave Analytics, Marketing Cloud, and Marketo.
  Project Lead: Financial Force HCM
  Project Lead: Salesforce Lightning Transition
  Project Lead: Okta Single Sign-on
  Lead Global Salesforce monthly trainings and presentations of new processes/features.

Tesla / Solar City

  Project Lead: Okta Single Sign-on
  Project Lead: Integration Jira Service Desk with Salesforce Service Cloud
  Mulesoft: Designed Contracts API (SQL DB)

Murray Company

  Project Lead: Salesforce Implementation – Sales Cloud, Marketing Cloud, Service Cloud, and Salesforce 1
  Project Lead: Microsoft Office 365 - Migration 1000+ users from Google apps to Microsoft 365
  Designed Company’s SharePoint Intranet & Employee Portal
  Designed and transitioned several servers from Windows 2003 & 2008 infrastructure to Virtual Machines in VMware VSphere 5.5

Nitto Tire USA

  Achieved employee of the year: 2012
  Project Lead: Dealer & Customer Portals, Electronic Claims Process, and RMA process.
  Project Lead: SAP ERP Integration with Salesforce
  Project Lead: Implementation of Salesforce: CRM Clouds (Marketing, Sales, Service), Radian 6: Social Media Hub, and inContact CTI: Cloud Call Center.

Activision Blizzard

  Designed Salesforce Support Portal for customers and vendors.
  Lead Salesforce Trainer for Outsourced Support Call Centers (CA, NY, Philippines)
  Managed & Created: Knowledge Base Articles which were used as self-service for users with the portal and or attached to C/S cases.


Highly analytical and performance-driven Servant Leader with 20+ years of global experience in spearheading large-scale technology and data-driven enterprise program management and governance programs. Proven track record leading multi-million enterprise initiatives across industries such as Pharma, Healthcare, Government, Telecom, Financial, and e-commerce. Experienced in building strong teams and fostering a culture of inclusion. Skilled in enterprise program management and strategic planning, delivering successful large-scale initiatives, specializing in Big Data management.
Proven track record of effectively planning, managing, and delivering complex IT and business programs/projects in R&D, Drug Development, Clinical, Digital Space, Supply Chain, CRM, Public Assistance Programs, Infrastructure, SAP & Oracle, E-commerce, SOA and UI/UX Design. Impactful Program Director/PPM Lead with expertise in Agile & Scaled Agile. Currently seeking a leadership position with a remote or hybrid work set-up and a role open for travel exposure.

Driven and innovative, successfully managed behavioral challenges at Kristi Medley, enhancing family dynamics and promoting emotional growth. Excelled in a team environment at Hope Christians Ministries, demonstrating exceptional community service and Achieved a balance between academic and volunteer commitments, underscoring my ability to multitask and collaborate effectively. Friendly student available for weekend, evening and holiday shifts. Hardworking, punctual, and driven. Passionate job seeker eager to learn and a secure entry-level. Ready to help team achieve company goals.

Dedicated and skilled Heavy Equipment Operator with extensive experience in the operation and maintenance of diverse machinery. Seeking a challenging role that leverages my expertise in heavy equipment operation, preventative maintenance, and safety compliance while offering opportunities for professional growth.

Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.

Adept Maintenance Supervisor with a proven track record at Marathon Petroleum Corp MPLX, enhancing equipment reliability and team productivity through expert leadership and problem-solving skills. Skilled in preventive maintenance and team supervision, I significantly improved workflows and staff efficiency. My approach emphasizes safety protocols and effective staff management, driving tangible results in fast-paced environments. Implementing my 35 years of experience to enhance my tema and the the overall operation of your company. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Accomplished Head Swim Coach with a proven track record at Mullen High School, adept at swim meet management and fostering strong leadership. Skilled in handling diverse skill levels and promoting multicultural sensitivity, significantly enhancing team performance and cohesion. Demonstrated ability to build a struggling program into one of the top teams in the state.

Dedicated mentor (with solid experience supporting individuals with diverse backgrounds and abilities to navigate job market and pursue employment opportunities), eager to utilize counseling and coaching skills. Skilled at coaching clients on interview techniques and resume building. Excellent assessment and evaluation skills and committed to developing individualized plans. Skilled at creating customized job search plans and identifying job opportunities. Reliable and dedicated to fostering successful connections between clients and potential employers.

Experienced Middle School Math Teacher versed in simplifying complex mathematical concepts to foster student comprehension and skill building. Offering a year of experience as a teacher and 18 months of experience as a high school tutor, as well as passion for fostering intellectual curiosity and promoting development.

 Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in customer service management, and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Versatile Project Coordinator known for successfully executing diverse project tasks to accomplish pending deadlines. Enthusiastic problem solver and talented performer with superior communication, planning and decision-making skills.

Empathetic and dedicated customer support specialist with extensive experience in effectively managing and resolving client issues in a fast-paced call center environment. Proficient in utilizing web-based ticketing systems, navigating knowledge bases, and providing efficient and accurate resolutions to customer inquiries. Demonstrated ability to handle multiple tasks simultaneously while maintaining a high level of professionalism, consistently striving to enhance client relationships.

Accomplished Welder/Fabricator with a robust history at Relco, showcasing expertise in Stick, TIG, and MIG welding alongside exceptional pipe fitting skills. Proven ability to enhance project efficiency and quality, evidenced by a track record of successfully managing complex fabrications and fostering strong client relationships. Demonstrates leadership and technical proficiency, ensuring high standards of safety and precision in every task.

Driven Import Clerk and Customer Service Representative with a proven track record at DHL Supply Chain. Excelled in optimizing workflow and enhancing customer satisfaction through exceptional service and problem-solving abilities. Skilled in warehouse operations and international trade, demonstrating critical thinking and teamwork orientation to surpass strategic goals.

Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines.

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Experienced Tax Associate with skills in tax preparation, accounting/bookkeeping, payroll tax, sales tax.

Proven track record at Rusty's as an Administrative Assistant/Restaurant Bar Manager, showcasing meticulous attention to detail and exceptional customer service. Excelled in data entry and database management, significantly enhancing organizational efficiency.

Proven customer service with a track record of enhancing client satisfaction at Walgreens Call Center through exceptional active listening and problem-solving skills. Adept at managing high call volumes and deescalating situations, demonstrating both computer proficiency and strong interpersonal abilities. Achieved positive feedback by prioritizing customer needs effectively.

Accomplished Echocardiographer with a background at MultiCare Tacoma General Hospital, demonstrating exceptional communication skills. Proven track record in enhancing imaging procedures and patient care, alongside mentoring new staff.

Medical assistant who demonstrates compassionate patient care, knowledgeable clinical procedures, and meticulous administrative duties. Detail-oriented, and motivated to assist expert medical teams during high-pressure situations. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.

Accomplished Physician Assistant with 15 years of experience in adult primary care. Meticulous and compassionate healthcare provider with strong diagnostic skills and clinical acumen.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Committed to learning, developing Student Teaching skills and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

 Accomplished construction executive with a proven track record at CFK Builders LLC, managing over $5 million in projects. Well versed in project management and budgeting, with a knack for complex problem solving and effective communication. Developed innovative inventory systems at SUNY Albany, showcasing strong Microsoft Excel and team leadership skills. 

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Self-motivated and team-oriented individual with several years' experience in high speed production environments with attention to detail. Talented in managing inventory levels and performing periodic site audits of key suppliers. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Known for working effectively with all levels of management in a cross-multifunction team environment.

 Hardworking, accustomed to fast-paced demanding work environments. Fast learner with minimal errors. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in banking standards and best practices.    Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.    Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.     

Driven Assistant Store Manager at Sherwin Williams, adept in problem-solving and customer service, significantly enhanced store performance through strategic merchandise displays and efficient inventory control. Skilled in bilingual communication and time management, I excel in optimizing operations and mentoring staff, achieving notable improvements in customer experience and operational efficiency.

Experienced Team Leader with a strong focus on people and attention to detail. Skilled in monitoring performance, delegating tasks, and motivating team members to achieve their best. Proficient in analyzing and planning for timely manufacturing of finished goods, maintaining optimal inventory levels, and maximizing available capacity. Dedicated to driving efficiency and productivity while fostering a collaborative and positive work environment.

Forward-thinking individual, that generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

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