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Compassionate Certified Nursing Assistant and Home Health Aid committed to meeting patients' medical and personal needs with diligence and care. Focused on providing high-quality care to individuals from diverse backgrounds, with a strong dedication to ensuring patient safety and satisfaction with facility services. A kind and energetic professional known for an outstanding bedside manner and meticulous charting.

Proven track record in enhancing customer service and office productivity at the Department of Motor Vehicles, showcasing exceptional problem-solving abilities and empathy. Excelled in roles requiring meticulous attention to detail and multitasking, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in title processing and fostering positive relationships, I bring a results-driven approach to meet and exceed employer expectations.

At my current position it is my job to carefully and adequately collect blood samples from different types of patients and patient backgrounds. As a phlebotomist, it is my job to also help ease patient anxieties when it comes to blood draws. I am also skilled in various types of needle techniques and needle gauges.

I am also currently in the Medical Lab Technician program and hope to graduate in the Summer of 2025.

Highly motivated and proficient Claims Supervisor driven by exceeding the customer expectation. Seeking an opportunity in a challenging environment where I can utilize my leadership and claims handling experience.

Driven to learn quickly, prepared to contribute to organizational success while developing new skills and gaining real-world experience. Highly organized and responsible with a willingness to take on added responsibilities to meet team goals

Seeking a challenging career opportunity with a progressive organization that provides a purpose and meaningful position with a dynamic of professional development and personal growth. As a Trauma and Emergency Nurse, Utilize skills in a fast-paced work environment using effective communication, flexibility, decision making, critical thinking, interpersonal, time management, team work, and organizational skills.

I am a dedicated Family Nurse Practitioner with ten years of nursing experience in family practice, pediatrics, and adult care. I am eager to use my experience in primary care to provide holistic and evidence-based care.

Experienced call center team leader skilled in building client relationships and delivering exceptional support. Proficient in handling high call volumes and resolving customer issues. Consistently achieved top customer satisfaction ratings.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skills with with outstanding active listening and multitasking abilities, providing skills to prioritize and multi-task in fast-paced working environment. Known for successfully handling escalated customer support issues. Hardworking and knowledgeable professional well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. . High-level customer service over many years for answering queries and assisting troubleshooting. Outgoing, efficient demeanor with capacity to multi-task at high levels to maintain client satisfaction. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly driven accounting student with multiple years of work experience in varying industries accompanied with formal college education. Searching to leverage hard and soft skills into an accounting internship or related administrative role.

Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Demonstrated ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Known for consistently developing strong relationships with patients and families through empathetic communication, a respectful attitude, and a commitment to excellent customer service.

Technician seeking the Tech 3 position. With over 4 years experience in Machine Repair at Moog, I am highly motivated to continue to improve my skills and knowledge in this trade. My strong teamwork abilities not only support the growth of the department but add to the overall integrity of the company.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Ashland University Women's Golf Team
August 2023 - Present
NCAA Division II Student-Athlete

  Able to manage full-time class load while competing in tournaments and training 10+ hours in the off season
  Leading in the classroom by checking in with teachers about missing class for golf
  Leading by running team bible study


Proven Software Engineer with a track record of delivering scalable solutions and robust code at Freddie Mac. Excelled in optimizing algorithms and enhancing team collaboration, showcasing strong problem-solving and communication skills. Expert in Javascript and Agile methodologies, consistently exceeding project expectations without compromising quality. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Dynamic and dedicated professional with a proven track record in organizing and supporting community events at Utica Karen Wesleyan Church. Excelled in teamwork, collaboration, and attention to detail, enhancing event efficiency and participant satisfaction. Skilled in photography and videography, adept at creating engaging content. Passionate about community service, consistently delivering positive outcomes.

Customer-focused professional with extensive experience in sales, management, and customer service, seeking to contribute to U.S. Bank’s mission of helping customers make smarter financial decisions. Adept at building strong client relationships, providing tailored solutions, and leveraging digital tools to enhance the client experience.

Over 8 years of experience in logistics, transportation, and customer service, specializing in fine arts and antique handling. Strong leadership skills with a proven ability to train, develop, and lead teams in high-pressure environments. Excellent problem-solving abilities, with a proactive approach to overcoming challenges and ensuring client satisfaction. Bilingual proficiency in English and Spanish, enhancing communication with diverse clients and teams. Detailed knowledge of safety protocols, equipment maintenance, and client-focused service delivery.

Proactive, highly experienced, leader with extensive time dedicated to nurturing client relationships and experience, team mentorship, and improving business operations. Passionate about enhancing the lives of both the team and clients. Excel in streamlining processes, providing exceptional customer service, and implementing effective marketing strategies. Skilled in conflict resolution and staying current with industry trends to drive business growth and client satisfaction.

Seasoned data analytics and data quality engineer with a proven track record in leading and mentoring teams to achieve organizational goals. Expertise includes formulating migration strategies, data modeling, fostering collaboration, and promoting knowledge sharing. Excels in designing data systems and models, test strategies, collaborating with agile teams, identifying data quality concerns, and streamlining testing procedures. Demonstrates adaptability and versatility in managing multiple roles and navigating complex technical landscapes to consistently drive innovation and exceed customer expectations.

Ambitious, hardworking individual who is ready to face challenges in the workplace. Looking for long-term career with growth opportunities. Searching for an opportunity to learn not only professionally but also to improve in all aspects of life including being a good father and a reliable, well-rounded employee.

"Luis Santana consistently exemplifies exceptional dedication and leadership. His proactive approach during
our task transition phase has been remarkable. Eager to serve as a mentor, Luis has repeatedly volunteered to
guide our new storage team members, ensuring their confidence and proficiency in their roles. His expertise,
gained prior to the Clinical Lab Associate role changes, has been invaluable; he has adeptly instructed our CLA 2 staff in their new storage responsibilities, enhancing their understanding of capture requests, inventory management, and EOS procedures. Luis’s collaborative spirit shines through as he frequently assists CLA II colleagues with practical demonstrations and refresher sessions, even extending his support to CLA III personnel by sharing his knowledge of storage systems and tower construction techniques. His willingness to step in and aid the mixing process—regardless of his own assignments—demonstrates his commitment to team success and operational efficiency.
Never one to shy away from additional tasks, Luis continually seeks ways to contribute positively to our daily operations. His embodiment of our core values has not only been instrumental in mitigating the challenges
associated with new task implementations but also in fostering a supportive and productive work environment. Luis’s contributions are a testament to his integral role in our team’s growth and success." Words in The Manager Minutes( A monthly manager newsletter) from my colleagues that will forever resonate within me.

Resourceful Associate Banker recognized for high productivity and efficient task completion. Skilled in building client relationships and performing Associate Banker tasks.
Excel in communication, teamwork, and adaptability, ensuring seamless operations within banking environments. Committed to delivering exceptional customer service and support.

Energetic and highly motivated individual who is a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Detail-oriented, hard-working, honest, multi-lingual, patient, professional, quick to learn, caring, respectful, determined, multi-lingual, multi-skilled.

Proven to excel in high-pressure environments, demonstrated through a successful tenure at Lakieshia Urssery, where critical thinking and problem-solving led to enhanced service efficiency. Adept at fostering teamwork and collaboration, my approach consistently improves operational outcomes. Balances excellent communication with multitasking abilities, ensuring top-notch customer service and organizational advancements.

Compassionate healthcare professional with 13+ years of nursing experience known for high productivity and efficient task completion. Well-versed in offering evidence-based, therapeutic care. Skilled in patient care management, emergency response and infection control. Motivational leader with expertise in training new nursing staff while providing top-notch service and ensuring optimal patient outcomes. Notable strengths: superior communication abilities, strong clinical judgment, and a commitment to fostering collaborative relationships within healthcare teams. Past work highlights include implementing quality improvement initiatives that enhance patient satisfaction.

Results-driven professional with 12 years of expertise in quality systems, compliance, and assurance across healthcare, manufacturing, pharmaceuticals, logistics, and software development. Proven track record in ensuring regulatory compliance, including OSHA, FDA, cGMP, ISO, HIPAA, SOC2, and NIST regulations. Efficient operations management skills in overseeing daily activities, managing teams, and driving process improvements.

Proactive Line Cook/Kitchen Prep Cook and General Manager with extensive experience managing kitchen operations and team dynamics. Proven success in maximizing customer satisfaction, maintaining safety standards, and boosting productivity. Strong skills in budget management, staff training, and fostering positive work environments, seeking new challenges to advance career. Flexible Cook willing to work weekends, holidays and evenings.

Accomplished Sheet Metal Mechanic and Logistics Coordinator, adept in transportation management and problem-solving. Leveraged analytical thinking and Microsoft Office expertise to enhance process optimization, achieving significant improvements in efficiency and quality. Skilled in training teams and streamlining operations, demonstrating exceptional leadership and organizational skills.

Lifeguard with extensive experience and certified first aid, rescue operations, and water safety. Dependable, adaptable general laborer with a high degree of awareness and the capacity to prevent potential incidents by implementing the laws and regulations of recreational facilities. Skillful in maintaining a safe environment for patrons while promoting fun aquatic activities. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a diligent work ethic to any team.

I have a forklift certification, 3 years experience in collision repair, paint and body, and I have some experience in welding. I’m a hard worker who doesn’t stop until the job gets done. I’ve also worked on cars most of my life, mainly dealing with older vehicles up until the year 2009. I have experience dealing with engine bay but not too much. I know how to do brakes, change oil and the i know most of the basics.

Experienced Calibration Technician and Production Associate with a strong background in evaluating, repairing, and maintaining a diverse range of equipment. Meticulous and diligent, possesses a comprehensive understanding of applicable codes, environmental standards, and safety requirements. Exceptional communication and planning skills enable effective coordination of tasks and ensure seamless operations. Known for organizational prowess and reliability, excels at managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to contribute to the achievement of team goals.

I am the best candidate for Lead Dispatcher due to the skills I have developed as a dispatcher. I have refined my decision-making, teamwork/communication, technological skills, multitasking, emotional control, and adaptability, which I believe make me a strong candidate for this role. I am also eager to continue learning and growing in order to take on additional responsibilities in my career. I am enthusiastic about the prospect of becoming a leader among my peers and sharing the knowledge I have gained through my own experiences and observations

Proactive Deli Manager with extensive experience in deli operations, customer service, and store management. Expertise in food handling, inventory control, and staff training, with a strong focus on safety and efficiency. Proven ability to maintain a clean, organized workspace and effectively manage time-sensitive tasks.

Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate with a positive attitude willingly to take on added responsibilities to meet team goals.

Recognize for the ability to work with diverse Customers & staff members. Have outstanding skills in assessing what is needed, recommending sensible solutions, motivating staff to implement them in collaboration. Serve as a key member of interdisciplinary team. Assist with management and staff in ensuring optimal customer care and smooth daily functioning in a workplace.

Dynamic leader with a proven track record at Exact Sciences Corp, enhancing team productivity and customer satisfaction through effective staff management and process improvement. Skilled in complex problem-solving and employee motivation, I foster a culture of excellence and collaboration. Achieved significant operational efficiencies, leveraging both hard and soft skills to drive organizational success. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

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