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started working at the age of 9. After school worked at a gas station until I was 14. after high school went to college went to work in a drug store until I finish school. Experienced offering 40 years of experience dedicated to boosting customer service excellence with detail-oriented approach and dedicated follow-through. Assess current systems with critical eye to develop efficiency-boosting enhancements. Well-organized and highly analytical problem solver.

Creative UX Leader with 5+ years developing innovative, approachable user experience frameworks for mobile and web products. Achieved 15% increase in user satisfaction and 20% increase in conversions through the creation of iteratively tested, data driven and user- centered designs. I’m also an author and public speaker on UX leadership and user-centered design.

SUMMARY | Exceptionally talented Tutor with over three years of teaching experience. Passionate about working with youth and adult learners. Strong commitment to enhancing and supporting education. Outstanding communication and problem-solving skills. Demonstrated to deliver one-on-one service focused on learning and skills development. Foster positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Experienced Information Security Engineer/Analyst with 3+ years history of managing security of physical and cloud infrastructure. Adept at identifying security risks and improving security architecture designs. Proven to maintain efficiency in high-stress situations.
Joined the U.S. Navy in April 2011 and served nine years of Active Duty before transitioning into the Navy Reserve in April 2020 – present. My Navy Reserve unit only drills one weekend per month, i.e., Saturday and Sunday. Since transitioning from the Active U.S. Military Duty in April 2020, I have been working on personal developments to force me out of my comfort zone, improve self-awareness, boost my confidence, develop more skills in Cybersecurity and project management. During my developmental period, I completed my B.S Degree in Cyber Security with a Network Defense Concentration. In addition to my CompTIA Security + obtained during active military duty, I have acquired several other industry certifications, such as Certified Ethical Hacker, Project Management Profession (PMP), and others stated in the certification block below

Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Patient-focused professional with 35 years of experience in the medical field offering exemplary problem-solving, patient service and talents in environment conducive to improving health and well-being. Respected healthcare professional committed to meeting patient needs and complying with institutional standards. Treats wide variety of health concerns with compassion and continually expands medical knowledge base via study and consultations. Understands biomedical, clinical and cognate sciences and applies knowledge insightfully to patient care. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable, organized, proactive and punctual with team-oriented mentality.

Enthusiastic Communications Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the cryptospace and blockchain technology and motivated to learn, grow and excel in this idustry.

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Prepared Operations Coordinator ready for a new position where excellent project management and logistics coordination skills can be properly utilized. Expertise in developing and implementing marketing strategies. Adept at training and supervising a staff of 45 employees. Friendly and understanding with a flexible schedule.

Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.10+ years as a leader in a customer resolution and sales-support environment, managing processes and leading people to meet and exceed company key initiatives. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Physically fit Truck Driver and dockworker works great with others and also A Certified Personal Trainer with 26 years of LTL dock experience reliable attendance Multitasks and solves problems well to stay on top of fast-paced work. Started in the freight industry at 21 years old at Consolidated Freightways as a dockworker until company closed interested in full or part time dock position only.

Shipping Coordinator skilled at working with carriers to effectively ship to domestic and international locations. Quality-driven and hardworking with positive personality and over 5 years of experience in shipping and logistics.

Established Account Executive gifted at lead generation and resolving customer issues. Engaging and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

Intelligent, self motivated, and articulate individual who offers an outgoing friendly personality. Flexible and dedicated graduate with the ability to multitask effortlessly with quality and timeliness a first priority. Resourceful Project Manager with 15+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Deadline oriented project lead with experience in leading and managing both Application development and Application support engagements. Worked with various technologies platforms and databases like Mainframe, UNIX, AS400, Teradata, MS SQL and Oracle. Exposed to various domains like HealthCare, Retail, Transportation and Cruising Industry. Worked with cloud SAAS software's like Oracle OBIEE, BPM, Fusion, ODI, mule-soft and Qualtrics. Experienced in managing projects end to end from Estimation, Requirement gathering, resource loading, Analysis, Design, Development, Implementation, Support, and Testing then establishing KPI and CPI for continuous monitoring and improvements. Have also operated projects with Agile and scrum.

Passionate Elementary Teacher for six years in both rural and urban settings. Proven history of creating engaged classroom environments supporting diverse educational styles. Dedicated to promoting academic performance and fostering social skills and character development. Versatile student-oriented approach consistently supporting optimum performance and advancement.

I am currently pursuing a degree in Public Health at The University of South Carolina. I am in the Alpha Lambda Chapter of Tri Delta at The University of South Carolina and will be graduating in May of 2022. My sophomore year I was on the social committee and helped plan functions and events through finding a venue, caterer, entertainment, etc. My junior year I was on philanthropy committee and helped with fundraisers and planning for St. Jude’s. My senior year I have been working on a project with Nephron Pharmaceuticals CEO, Lou Kennedy and Greek Life with The University of South Carolina. With this project I have been able to showcase my leadership skills by getting members of Fraternities and Sororities to work at Nephron with packaging at home COVID tests. Each COVID test packaged by the sorority or fraternity receives a certain amount back from Nephron for their philanthropy. It has been an honor to be in control of this project and help better educate our collegiate millennial community on the importance of stopping the spread of COVID while also raising money for all philanthropies. I am heavily involved in Campus Outreach, Shandon College Baptist Ministry, First Baptist College Ministry, Intramural League, Body Image 3D, Dance Marathon, Musical Performances, St. Jude’s, Journalism Affairs Club, Oliver Gospel Mission, Presbyterian Community Senior Center, American Red Cross, Alive Again LLC.

Self-motivated Regulatory Affairs Associate with pharmaceutical industry work experience. Excellent project management abilities, including facilitation, organization and time management. Talented at providing regulatory leadership for new product development and change management activities.

Supportive Marketing Assistant with innovative solutions to unprecedented challenges. Professional market strategist, enhancing business and customer goals with collaboration and flexibility. Business development-focused product promoter with creativity and statistical relevance.

Accomplished Sales Representative with diligent and professional with expertise in conducting market analysis and recognizing trends within territories. Worked with sales reps on orders.

Skilled Laboratory Technologist trained in analytical techniques to support clinical trial testing for COVID-19. Efficiently coordinates materials and equipment to meet laboratory demands.

PROFESSIONAL PROFILE
Current Williams-Sonoma employee Experienced Administrative and Management Professional with over 20 years of experience in customer care, logistics and leadership. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, e.g., group lecturing, mass communication, wellness coaching, customer service, progressive development and interpersonal relations that will enhance career. Ability to drive business results through exceptional interpersonal communication skills, strong problem solving, and thorough project execution. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable college student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am going to be heading off to law school in a couple years and would be grateful with an opportunity to expand skills and gain valuable real-world experience.

Motivated student pursuing degree in fine art while working in recruiting. Possess hands-on professional experience in clerical and administrative tasks. Proven history serving customers in fast-paced environment.

Experienced military veteran, Petty Officer Third Class bringing three years of U.S Navy experience. Focused on applying fire and life saving equipment skills to support and enhance shipboard operations to maintain the ships integrity. Gifted in equipment inspection, maintenance and repairs. I'm also highly observant, organized and methodical in isolating and resolving any issue.

Dedicated and compassionate Registered Nurse (RN) seeking to utilize knowledge, skill, and proven ability to adapt and succeed in high stress environments. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Seeking to leverage demonstrated problem solving experience, communications capability, and adept clinical skills to provide excellent care and health outcomes for patients.

Enthusiastic Librarian committed to fostering students' critical thinking and research skills through patient guidance. Background in program development and donor relations within multi-location library system. Two years managing library operations in educational settings.

Recent college graduate with numerous merit-based accolades. I have worked and interned in the non-profit sector for over three years, working directly under executive directors for two different companies as an administrative assistant. Key strengths include deftness and creativity, strong interpersonal skills, teamwork, research management, and writing.

Result driven Project/Program Manager with a successful track period in managing all aspects of project management from inception to completion. Oversaw management, performance, and execution of major account programs for the organization, including ensuring profitability, managing program contribution and gross margins, and integrating quality customer service.



Highlights:

12+ years of project management experience in managing projects in Waterfall and Agile methodology.Knowledge of agile methodologies and hands-on experience with agile projects/programmes are required.Excellent project management skills and very good knowledge of the technologies, trends and business practices in the field of responsibility.Proven experience in projects within the financial sector, as well as experience in coordinating teams in a multicultural environment.Excels in understanding of the needs and the expectations of the different business areas of the clients and ability to communicate in a clear and objective manner.



Dynamic and resourceful with experience overseeing multiple tasks and managing individuals successfully. Hardworking and professional committed to providing outstanding customer service and assistance.

Determined Video Producer focused on delivering outstanding video content. Experienced in growing vital relationships with industry leaders and experts. Focused on prioritizing budget constraints and deadlines through pre-production functions and ongoing proactive team communication.

Productive Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.

A digital pioneer & innovative Nurse Informaticist with success in implementing technological and database transformation to achieve clinical outcomes. Longing to secure a Digital Transformation Strategist/Informatics position in a innovative organization. Implemented and successfully saved hospitals, home health agencies, hundred of thousands of dollars by meeting hospitalization outcomes via digital transformation. Well versed in Value Based Purchasing CMS guidance and leveraging operational and quality needs in CMS reimbursement programs. Foremost strength is in possessing extreme understanding of technological processes, low-code/no-code tools, and database systems to innovate and achieve clinical outcomes and improve clinical operations

Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.

Engaged, creative Android develoer with 6+ years of experience , with experience of working in production environment, Managing more than 3 apps myself in production, LIVE deployment, client handling. Adept at bringing all team members together to reach a common goal on time. Dedicated to continuously developing, implementing, and adopting new technologies to maximize development efficiency and produce innovative applications. Passionate about Android and mobile app development, with strong knowledge of Android SDK, kotlin, java etc. With freelance working experience in android, also a quick learner and can grasp complex concept easily. Seeking to leverage all my skills to work in a place where i can learn more and grow my knowledge.

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Currently working as a DevOps Software Engineer, having hands on experience using Oracle advance queueing, PLSQL, SQL and Shell Scripting. Worked with clients across the globe.
Completed my highest degree B.E in E.C.E at SIMATS.

Global Services Consultant, Sr. with over 9 years of successful experience. Recognized consistently for performance excellence and contributions to success. I will develop and deliver company-wide training to provide effective instruction and coaching, and to impart knowledge, improve efficiencies and develop skills for all team members.

Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 9-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

I am seeking a position that requires excellent customer service and business etiquette. I am a passionate and determined individual. The position should require a variety of tasks that will allow me to utilize my many years of experience as well as acquire new skills. As a representative and team member, it is very important to me that I fulfill my duties to the fullest while keeping honesty and integrity as the keystone of my work. Exceptional multitasking abilities and being a goal oriented team member will allow me to meet the needs of all of those that I work with.

Compassionate, creative and effective- with valuable experience in the classroom and in guiding students towards success. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.

Motivated and detail oriented in International Public Relations with professional skills in Accounting and Finance. Flexible, versatile and proficient at maintaining a sense of humor under pressure. Expert on communicate with people and an extraordinary negotiation and organization abilities. Strong fluency in English and Mandarin Chinese.

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