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Dynamic and customer-focused professional with experience at CVS Pharmacy, excelling in customer service and cash handling accuracy. Proven ability to resolve client issues effectively. Strong communicator and team collaborator, dedicated to maintaining a welcoming environment and ensuring customer satisfaction.
I've spent a lot of time in customer service and helping people to have the patience to deal with customers for as long as necessary.

TS/SCI w CI Poly (Jan 2025) Project Management Professional (PMP) and Certified Scrum Master (CSM) 30+ years of demonstrated success in progressively senior leadership roles as Program/Project/Operations Manager, and planner for major organizations with thousands of employees and multimillion-dollar operating budgets. Extensive and impressive record of leading Intelligence and IT Contracts in both the Special Operations and Special Forces environments with great success, including in complex/ambiguous/multilateral/kinetic environments: Afghanistan, Iraq, Kuwait, and other locations. Sterling track record of high-level results, visionary leadership, strategic communication, and extraordinary performance in a broad range of high-tempo domestic and international assignments. Army career: Deployed multiple times at the tip of the Spear. Managed Multiple large-scale Projects. Proven ability to establish and implement compelling vision for organizations, revitalize staff morale and performance, define, and execute strategy, and foster high-performing, inclusive team environments. Expert resource steward and facilities manager with strong understanding of technology, intuitive feel for optimal resource management, and commitment to stellar customer service and EEO. Select Recognitions: Bronze Star; Multiple Army Commendation and Achievement Awards, Army Community Service Military Volunteer of the Year (Also Military Family Volunteer of the Year. Implemented Program that led to L3 NSS being selected as both the American Legion and AMVETS Large Business Veteran employer of the year for both the State of NC and the National award. Frequently recognized for High Retention and low attrition rates Consistently rated “Outstanding Performance, Must Promote.”
Experienced with program coordination, resource allocation, and stakeholder engagement. Utilizes strategic planning to ensure project alignment with organizational goals while managing risks and resources effectively. Track record of fostering team collaboration and achieving consistent project success.
Knowledgeable Program Manager with proven track record in managing complex programs and achieving strategic objectives. Successfully oversaw multidisciplinary teams, ensuring timely project delivery and alignment with organizational goals. Demonstrated expertise in resource allocation and risk management, enhancing program efficiency and stakeholder satisfaction.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.20+
Knowledgeable [Desired Position] with proven track record in managing complex programs and achieving strategic objectives. Successfully oversaw multidisciplinary teams, ensuring timely project delivery and alignment with organizational goals. Demonstrated expertise in resource allocation and risk management, enhancing program efficiency and stakeholder satisfaction.
Professional with proven expertise in program management, adept at driving projects to successful completion. Strong focus on team collaboration and meeting objectives, ensuring adaptability and reliability in dynamic environments. Possesses key skills in strategic planning, resource allocation, and stakeholder engagement, coupled with results-driven mindset valued by employers.

Dynamic professional with leadership experience at Burlington Stores, excelling in inventory control and customer service. Proven ability to enhance operational efficiency and team performance under pressure. Bilingual in Spanish and English, skilled in problem-solving and fostering teamwork, consistently driving improvements in store appearance and sales.

Dynamic Regional Account Executive with a proven track record at Vestis Uniforms, driving revenue growth through strategic client engagement and tailored solutions. Recognized for exceptional problem-solving skills, I foster long-term relationships and consistently exceed sales targets, enhancing customer satisfaction and loyalty. Adept at delivering impactful sales presentations and mentoring team members.

Experienced with managing regional accounts and driving business growth. Utilizes strategic planning and client relationship management to achieve high-impact results. Track record of effective team collaboration and adaptability in dynamic environments.

Dynamic and dedicated customer service representative with over 30 years of experience in retail sales, design, and management. Proven expertise in driving sales through effective visual merchandising, captivating store displays, and innovative showroom design. Skilled in carpentry, furniture restoration, and window treatments, with a strong background in operations, including front-of-house (FOH) and back-of-house (BOH) processes such as shipping, receiving, and inventory control. Committed to enhancing customer experiences and optimizing operational efficiency in a fast-paced retail environment.

Accomplished and forward-thinking Customer Success Manager with a robust background in driving sales growth across the SAAS, business, manufacturing, automotive technology, GPS technology, marketing, finance, and advertising sectors. Recognized as a top performer, I bring extensive experience in collaborating with C-level executives and cultivating strong, trustworthy client relationships while consistently exceeding sales targets. I hold a bachelor's degree in business and possess a diverse skill set encompassing business development, customer management, and sales. I am adept at working in highly technical sales and customer service environments, with several years of documented achievements in marketing and sales. Self-motivated and results-oriented, I demonstrate strong leadership and team-building capabilities. I am adept at identifying both opportunities and challenges quickly and effectively. My interpersonal and communication skills have significantly contributed to my professional advancement. With over 15 years of proven success in B2B marketing and sales, I am confident that I would be a valuable asset to your team.

Recently took a career break to care for a family member with a serious illness. Dynamic and results-driven professional with extensive experience in auto loan loss mitigation, customer service, sales, and team management. Proven track record at Capital One Auto Finance in de-escalating high-stress situations, increasing customer satisfaction, and exceeding performance goals. Adept at building relationships, negotiating repayment plans, and leading high-performing teams. Seeking a remote position to leverage expertise in customer engagement and operations.

Dynamic and personable server with a proven track record at Yoon Haeundae Galbi, excelling in guest service, menu knowledge, and allergy awareness. Known for quickly adapting to new environments and mastering responsibilities with minimal training. Thrives in fast-paced, high-volume settings while maintaining professionalism and attention to detail. Recognized by colleagues and management for a strong work ethic, team collaboration, and consistent reliability in delivering exceptional service.

Proactive and goal-oriented professional with hands-on experience in curriculum and assessment, a talent for navigating challenges and excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.

Over time, I’ve learned that the people you work with matter just as much as the work itself. When there's trust, values and good energy, the quality of the work really shows. I try to be thoughtful in how I approach projects by be punctual with my time, meeting deadlines, and focusing on the people behind the work, not just the results. That mindset helps me create a great work environment with my team and do work that actually means something.

 My background in education comes from a genuine love for helping others understand information in meaningful and engaging ways. Whether I'm training new employees or working with students in the classroom, I find purpose in making learning clear, engaging, and effective but most of all fun. Earning my degree in Exceptional Student Education taught me how to meet a wide range of learning needs through differentiation, and I've applied those strategies in both professional training environments and during my recent 12-week classroom internship. These experiences have deepened my passion for teaching and strengthened my commitment to foster an inclusive, impactful learning experience and environment for all my students. 

Detail-oriented professional with extensive experience in customer service and team leadership. Proven track record of delivering exceptional service in high-pressure environments, excelling in record keeping, conflict resolution, and shift coordination. Currently transitioning into hospitality, focusing on enhancing guest satisfaction and managing front desk operations.

Results-driven forklift operator with expertise in warehouse safety, loading and unloading, and order picking. Committed to enhancing workflow efficiency while adhering to OSHA standards.
Dedicated warehouse forklift operator with over 10 years of experience in loading and unloading shipments, ensuring safety compliance, and optimizing material handling processes. Proven ability to collaborate with teams for improved workflow and productivity.

Experienced with criminal justice principles, including investigation and case management. Utilizes critical thinking and problem-solving to address complex legal issues. Knowledge of procedural regulations and effective communication ensures accurate and timely case handling.

Proactive early-career environmental professional with experience in fieldwork, coordination, and ethical sales. Known for being adaptable, organized and approachable. Recently relocated from Australia and ready to contribute to a U.S.-based team with shared values. Fully authorized and available to start immediately.

www.linkedin.com/in/brigitte-butera

Experienced professional equipment operator with a proven track record in efficiently operating heavy machinery. Demonstrated expertise in safely maneuvering and maintaining equipment to achieve peak performance levels. Known for strong teamwork skills and adaptability, consistently exceeding operational objectives. Reliable individual with a keen focus on efficiency and safety in fast-paced work settings.

Dedicated Operations Manager at Kapsch TrafficCom with a proven track record in process improvement, team performance, and dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Great in data analysis and effective communication, I successfully helped develop operational procedures that enhanced productivity and ensured quality compliance. Adept at motivating teams in high-pressure environments, I drive results through strategic leadership and collaboration.

Accomplished lighting director, account manager, and technical director with expertise in concert lighting design, Vectorworks, WYSIWYG, GrandMA3 programming, media servers, and pre-visualization. Dedicated to the Build, Measure, Learn work ethic. Proficient in operating GrandMA3 series consoles, pre-visualizers, and media servers. Strong focus on time management for efficient event execution under budget constraints.

Dynamic and creative colorguard technician with a positive attitude, I successfully enhanced performances at South Brunswick High School by writing original choreography. My leadership and teamwork skills fostered student confidence and program success, while my organizational abilities ensured efficient rehearsals and show preparations. Passionate about blending creativity with responsibility in collaborative environments.

Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Strong work ethic. 15 Years of healthcare experience. An office manager at a Psychiatry Practice for over 10 Years. Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Bilingual individual with pleasant attitude and desire to help in any capacity. Detail-oriented Medical Records Specialist proudly offering over 10 years' experience in processing court orders and subpoenas. Hardworking professional with records filing and management expertise. Attentive to deadlines in fast-paced environments.

In online order fulfillment and customer service, I enhanced Walmart's customer experience through efficient teamwork, problem-solving, and a keen attention to detail. My background in fast-paced environments, like Raising Cane's, honed my multitasking and organizational skills, ensuring quality and timely delivery without compromising service standards. Professional picker with solid experience in online order fulfillment. Adept at managing inventory, selecting products accurately, and ensuring timely delivery. Strong focus on collaborating with team members and adapting to changing demands. Reliable, efficient, and results-driven with keen eye for detail and excellent organizational skills. I strived to improve and make sure I had a positive impact in the work place.

Customer service professional with extensive experience at AT&T Mobility, specializing in technical troubleshooting and billing management. Demonstrated ability to enhance customer satisfaction through effective problem-solving and product knowledge. Achieved recognition for exceeding sales targets while delivering exceptional support and fostering strong client relationships.

Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrated track record of consistently meeting and surpassing goals, while adapting quickly to changing priorities and challenges. Strong communicator and collaborator, adept at building relationships and fostering teamwork to achieve shared objectives.

Detail-oriented payroll coordinator with strong skills in payroll processing, employee relations, and recordkeeping. Proven ability to conduct audits and ensure compliance, driving accuracy and efficiency in payroll operations.

Versatile professional with a background in education, customer support, and psychology. Skilled in team leadership, client relations, risk assessment, and problem-solving. Known for staying composed under pressure, meeting deadlines, and maintaining a detail-oriented, proactive approach. Strong communicator with multilingual abilities and tech proficiency, committed to continuous growth and delivering results.

A passionate educator with over 10 years of experience in classroom teaching, instructional coaching, and school leadership, skilled at fostering academic growth and cultivating a positive school culture. Adept at using data-driven strategies, providing professional development, and mentoring staff to ensure student success and continuous improvement.

Diligent with proven background in managing front desk operations for medical facilities. Efficiently handled patient check-ins while maintaining accurate records and coordinating appointments. Demonstrated strong multitasking abilities and exceptional communication skills.
Experienced with patient scheduling, record-keeping, and front desk management. Utilizes strong organizational and communication skills to enhance office efficiency. Track record of maintaining calm and welcoming environment in busy medical setting.
Medical office professional prepared to excel in front desk role. Possesses valuable experience in patient interactions and administrative tasks, ensuring smooth daily operations. Known for teamwork, adaptability, and delivering high-quality service with focus on patient satisfaction.

Motivated and experienced sales leader seeking to leverage organizational, analytical, and field coordination skills as a Field Attendance Admin. Eager to support team success through data accuracy, field communication, and streamlined reporting. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

 Data & Business Analyst with over 5 years of experience in operational analysis, reporting, and strategic planning within the healthcare sector. Skilled in implementing consistent reporting standards, conducting revenue and cost analyses, and delivering detailed operational insights for informed executive decision-making. My work focuses on driving profitability, refining budgets, and optimizing processes to meet evolving business needs. In my role as Business Development Manager at Acibadem Sistina, I work closely with the top management to drive strategic growth initiatives and enhance performance through data-driven insights and reporting. 

Energetic and empathetic customer service professional with over a decade of front-line experience in retail and product-based environments. Proven ability to connect with customers, identify needs, and drive sales through exceptional service and active listening. Adept at remote tools like Zoom and Microsoft Teams, with a strong understanding of virtual communication dynamics. Known for multitasking under pressure, resolving concerns quickly, and creating positive experiences that lead to customer retention. Currently pivoting into remote sales to leverage communication skills and a relationship-focused approach in a fast-paced, goal-driven role.
Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Information Security Specialist with proficiency in automation and network security as well as general IT fundamentals. Experience in a SOC/CIRT and working on various audit related tasks UAR, SOC2, RBAR and more. Always looking to learn as much as I can and I am fast learning.

Skilled Clinical Mental Health Counseling graduate with over ten years of experience supporting youth and families in educational settings. Specializes in establishing therapeutic rapport, facilitating behavioral interventions, and enhancing emotional regulation. Collaborates effectively with families and multidisciplinary teams to address diverse social and emotional needs, seeking to apply expertise in youth development and trauma-informed care in a clinical counseling role.

My time and training in the US Army reserves reshaped me to become a tool for defense. My favorite aspect of the U.S. Army are the seven Army values. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Motivated and personable commercial lines account manager with over 25 years of experience in insurance business procedures. Proficient in all lines of coverage, specializing in construction, aviation, and not-for-profit businesses. Skilled at maintaining rapport with clients, team members, and underwriters to create a friendly atmosphere. Builds trusting relationships and client confidence while upholding high standards of professionalism, ethics, and company culture. Manages all client servicing duties, including new business, renewals, and re-marketing of accounts. Knowledgeable in risks within Southeast and Northeast regions, with a proven ability to collaborate effectively with diverse teams in a remote setting.

A driven sales professional and manager with six years of experience in communication, business development, and marketing.

Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

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