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360 CX Leader & Mentor with 15+ years of agency experience leading omnichannel, human-driven brand experiences.

A Global Nomad, known for transforming customer friction into fuel for innovation—uniting teams to reimagine CX from the big picture to the moments that matter most.

Proven at building bridges across creative, media, tech, data/AI, and client teams to move work from vision to action.

Experienced across global brands, including healthcare, travel, tech, retail, entertainment, and CPG.

Recognitions:

  Pharma Voice: "Visionary Leader Shaking up Pharma”
  HBA 2023 Rising Star & 2024 Innovator Award (Marie Curie)


 Dynamic Psychiatric Mental Health Nurse Practitioner with expertise in medication management and psychopharmacology, honed at Radiance Healthcare. Proven track record in developing individualized treatment plans and enhancing patient outcomes through multidisciplinary collaboration and effective communication. Committed to promoting mental health awareness and providing patient-centered care in diverse settings.  Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. 

Dedicated Registered Nurse with extensive experience in outpatient endocrine and family medicine, skilled in processing prior authorizations and delivering high-acuity pulmonary, cardiac stepdown, and telemetry care. Proven expertise in clinical data review, medication and treatment coordination, and remote patient support, utilizing EMR-based communication to achieve optimal patient outcomes. Exceptional ability to apply clinical judgment, critical thinking, and holistic assessments to monitor patient progress, identify barriers, and ensure safe, effective, patient-centered care in both virtual and in-person settings. Committed to fostering a collaborative healthcare experience that prioritizes patient well-being.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Skilled Production Planning and Control Engineer with solid experience in designing, implementing, and managing production plans. Strengths lie in optimizing manufacturing processes, reducing waste, and enhancing productivity while maintaining high quality standards. Demonstrated ability to collaborate with cross-functional teams for efficient problem-solving and process improvement. Previous roles have resulted in significant improvements in operational efficiency and cost-effectiveness.

Security Specialist with extensive knowledge of Defense Information Systems for Security (DISS), eQuip and Defense Biometric Identification System (DBIDs). Experience in Access Control and Background Identify Verification. Dedicated and resourceful professional skilled in writing reports, updating records and handling classified materials. Security Specialist carries 4 years handling complex network security and vulnerability issues. Experience providing necessary data safety audits and patches to maintain information integrity. Consistently handles vital organizational practices for resolving breaches and flaws. Knowledgeable in premises monitoring, CCTV, screening techniques and defensive tactics. Resourceful Security Specialist carries 4 years handling complex security and vulnerability issues. Experience providing necessary data safety audits and patches to maintain information integrity. Consistently handles vital organizational practices for resolving breaches and flaws. Actively manages critical processes and key software installations to provide data infrastructure protection.

Dynamic and detail-oriented Secretary at Forsythe Land Surveying, LLC, adept at enhancing customer experiences through exceptional communication and organization. Successfully streamlined invoice processing, boosting financial accuracy. Proven ability to manage diverse client interactions while maintaining confidentiality and providing reliable support to teams, ensuring project clarity and efficiency.

Results and Detail-oriented Chief Engineer specializing in project management and team leadership within broadcasting environments. Demonstrated success in enhancing system reliability and establishing effective maintenance protocols. Strong background in leadership development and problem-solving, with a focus on operational compliance and efficiency.

Operations and Compliance Specialist with significant experience in insurance and financial services. Expertise in complaint resolution, regulatory compliance, and agent investigations. Demonstrated ability to manage complex escalations and collaborate with Legal and Compliance teams to drive process improvements. Recognized for delivering compliant, customer-focused solutions while mentoring team members and prioritizing tasks effectively.

Dedicated paraprofessional with expertise in classroom management, special education support, and lesson planning. Skilled in behavior management and academic assessment, ready to enhance student engagement and foster a positive learning environment.

Customer service professional committed to delivering outstanding support. Skilled in resolving complex customer issues and fostering positive client relationships. Reliable team player with focus on collaboration and adaptability, ensuring consistent results and high satisfaction rates.
Strong work ethic built.

Enthusiastic professional with strong customer service skills. Experienced in coordinating volunteer efforts and maintaining organized environments. Committed to fostering positive interactions and enhancing community engagement.

Experienced Network and IT technician with a degree in IT Cybersecurity. Background was initially in Customer Service, but I have been gaining more years of experience in Networking and IT. Excellent reputation for resolving problems and improving customer satisfaction. I have 7 years experience working on computers, networking, and security. Currently involved in large network overhaul projects and myriad of IT support projects.

Dynamic Sales Manager with a proven track record at Nolan Transportation Group, adept at driving revenue growth through strategic customer relationships and market trend analysis. Skilled in training and development, I excel in leading teams to achieve objectives while leveraging technology sales expertise to enhance performance and client satisfaction.

Dedicated OTR Truck Driver with a clean driving record and strong work ethic, previously with Midcoast Transportation. Expert in safety compliance and vehicle maintenance, ensuring timely deliveries and optimal routing. Proven ability to enhance customer satisfaction through professionalism and effective communication, consistently achieving on-time performance in challenging conditions.

Dynamic and results-driven professional with extensive experience at Pagni Sealcoating N Paving. Proven track record in training and mentoring staff, enhancing team performance, and implementing process improvements. Skilled in inventory control and complex problem-solving, consistently achieving high service standards and client satisfaction.

Results-driven Program Coordinator with expertise in case management, compliance monitoring, and staff training. Successfully managed a caseload of 50 clients while ensuring adherence to all HCS/CFC/TxHmL requirements. Supervising and monitoring 15 employees.

I have spent 36 years in the agronomy retail business starting from the ground up. Over those years the knowledge I've gained about ag equipment, operations, team work, customer relations, management, budgeting and workplace safety I believe to be invaluable.

Experienced in fast-paced environments and adaptable to last-minute changes. Dedicated and professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.

Results-driven Warehouse Forklift Operator with extensive experience at CVS Distribution Center, specializing in inventory management and safety compliance. Proven track record in enhancing loading efficiency and training staff in safe equipment operations. Expertise in problem-solving and operating heavy machinery, consistently maintaining quality control and optimizing processes in high-volume environments.

Reliable and results-driven professional and Navy veteran with experience in customer service, sales, operations, and task coordination across fast-paced retail and service environments. Known for strong work ethic, accountability, and clear communication, with the ability to manage multiple priorities while maintaining a customer-first and safety-focused mindset. Brings hands-on technical experience, scheduling and follow-through skills, and the discipline to meet performance expectations consistently.

Dynamic Sales Associate Manager at Al Fernando Group with a proven track record in customer engagement and relationship building. Leveraged Salesforce proficiency to drive revenue growth and enhance customer satisfaction. Recognized for training new associates and implementing strategic sales initiatives. Experienced with sales management, focusing on team leadership and customer relations. Track record of effective communication and problem-solving abilities to achieve consistent results. Efficient car detailer successful in completing cleaning and maintenance tasks quickly and thoroughly and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic Front Office Assistant with extensive experience at ENT Specialist of North Florida, excelling in patient scheduling and insurance verification. Proven ability to enhance customer relationships while efficiently managing medical records and payment processing. Recognized for maintaining high accuracy in data entry and fostering a welcoming environment for patients.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality and safety standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

While I have not been in direct career path in the automotive industry, I have always been a part of the automotive and powersports community. My passion for auto and powersports combined with my years of knowledge in customer service, is a potent combination for your company. I believe I would help your company meet sales goals, improve team moral and achieve my goals in furthering my career with a team I want to grow with and retire.

I am always looking for ways to improve my own knowledge and take having my team excel in their own careers as seriously as I do my own.

Highly driven healthcare professional and foreign medical graduate from India with a Master’s in Healthcare Administration from California State University, Los Angeles, currently serving as STEMI Coordinator at St. Francis Medical Center. Combines strong clinical knowledge with expertise in healthcare operations, quality improvement, performance analytics, and multidisciplinary program coordination. Demonstrated success in leading data-driven initiatives, improving time-sensitive care delivery, and collaborating with physicians and hospital leadership. Actively pursuing growth in healthcare administration and leadership roles to drive system-level quality and operational excellence.

Meticulous administrative professional with expertise in Microsoft Excel and document management, adept at optimizing office procedures and improving workflow efficiency.

Results-driven Service Technician with over 7 years of experience in equipment maintenance and field repair. Skilled in diagnosing issues, managing inventory, and ensuring safety compliance, dedicated to enhancing customer relationships and delivering timely service solutions.

Compassionate and dependable individual interested in beginning a career in health care. Brings strong communication skills, effective time management, and solid computer abilities. Along with a positive attitude and eagerness to learn and grow. Dedicated to providing respectful, reliable support to health care teams.

I have had full time jobs since I was 13, long hours and dirty work is no issue. I am good at listening as well as leading and doing anything to get the job done in a timely manner. Willing to learn anything the job or future jobs require.

Motivated professional with a strong work ethic and proven adaptability in fast-paced environments. Demonstrated ability to deliver exceptional customer service while managing multiple tasks efficiently. Consistently recognized for high-quality work and effective communication skills. Committed to supporting team objectives and enhancing organizational success.

Clinical social work professional with a strong background in providing trauma-informed mental health services. Adept at clinical documentation and developing tailored treatment plans. Skilled at collaborating cross-functionally to achieve positive outcomes for clients. Known for adaptability, reliability, and deep commitment to client well-being.

Dedicated Private Nanny for the Parikh family, skilled in relationship building and schedule management. Successfully fostered children's social and emotional growth through engaging educational activities and positive reinforcement. Ensured safety during transportation and maintained a nurturing environment, adapting care to meet individual developmental milestones.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic Business Development Manager with a proven track record at Sustained Quality, excelling in strategic partnerships and client relationship management. Leveraged effective negotiations and operational management to consistently exceed revenue targets, delivering customized solutions that enhanced customer satisfaction and loyalty. Skilled in driving business growth through collaborative teamwork and market analysis.

Dynamic customer service professional with experience at Vermont Country Store, excelling in resolving inquiries and enhancing satisfaction. Proven ability in data entry and active listening, ensuring positive customer experiences. Skilled in critical thinking, with a background in graphic design that showcases creativity and attention to detail.

Master Level Automotive Technician with Nissan Credentials
Professional Automotive Service Technician with the motivation, desire, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical systems. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or in a team, with a unique ability to communicate effectively on all levels. Resourceful Automotive Maintenance Technician known for high productivity and efficient task completion. Specialized in diagnostics, preventative maintenance, and electrical systems repair. Skilled at leveraging problem-solving abilities, communication, and teamwork to excel in fast-paced environments. Committed to ensuring vehicle safety and reliability through thorough inspections and repairs.

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