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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Personable and dedicated Customer Service Representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

 Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. 

 Highly skilled, results oriented U.S. Army veteran and senior advisor with 20+ years of executive leadership experience. Proven ability of developing and revitalizing operational, organizational, and programmatic vision, culture, objectives, structures, systems, policies and procedures. Skilled in and passionate about establishing team environments and collaboration as well as enabling and leveraging diversity in the workplace. Intentional, perceptive, and relational leader dedicated to investing in team readiness, knowledge, and performance. 

A passionate, positive, proficient, and dedicated individual with a desire to achieve, excel and evolve in Clinical Database Management, Validation with experience in multiple EDC tools like Medidata Rave, Veeva Vault, In-Form 6.0, 6.1, with strong knowledge of clinical trial, research, and life science domain. Expertise as a Data management Analyst on Study specific database design and build activities adhering to the timelines established by the project team and indicated by the contract. Conduct DM activities required for all global clinical trial. Experience in Edit Checks Programming, Dynamics Requirements, Derivations, Subject Fields Configurations. Accountable for accurate and timely Resolving Queries, Data Collection, Data Documentation, Data Entry, and Data Reporting and Statistical analysis of Clinical Data. Experience in the development of data management artifacts such as CRF specifications, Data Validation specifications, Data transfer specifications according to the Protocol of the study. Experience in building clinical studies on CDMS (clinical data management systems). Good knowledge and worked on different Oncology studies. Good Knowledge and understanding on RECIST. Performed UAT and Validation on Veeva Vault. Proficient in managing the data for pre-clinical, phase I and II clinical trial with therapeutic areas on Oncology, Hematology, Cardiovascular and Central nervous system, Immunology. Works collaboratively with Clinical Programmers, Statistical Programmers, Biostatistics, Clinical Research, Regulatory and Project Management staff to meet project deliverables and timelines for moderately complex clinical data acquisition, quality checking and reporting. Reviews designs for compliance and feasibility within the database system and consistency with any current standards and sponsor specification and meets with study teams on a regular basis during initial study setup to ensure effective communication and accuracy in design. Involved in study set up activities by Uploading e-CRF Filling/Completion Guidelines, PDF Generator, clinical views, limited updating/access in Configuration Areas, Submitting support tickets, SAS on Demand, Reports. Experience building tables using SQL. Knowledge and understanding of CDISC standards (CDASH, SDTM, ADAM), GCP standards, FDA ICH guidelines, 21 CFR Part 11 and recommended best practices. Able to practically apply solid information on the government guidelines overseeing the assurance of human subjects for example FDA, GCP/ICH rules, OHRP and HIPAA guidelines. Sound understanding of medical coding using MEDRA and WHO Drug dictionaries. Excellent project management skills, interpersonal, organizational, written/verbal communication skills, teamwork skills, and problem-solving skills. Ability to establish and maintain effective working relationships with co-workers, managers. Extensively strategic, detail oriented, multi-tasking, creative and quality-oriented approach.
CDMS Tools Experience: RAVE classic, Medidata, VeeVa Vault Central Designer 2.0 & 2.1 SDTM work knowledge In Form 6.0 and 6.1 MS Office, MS Visual, Tableau OCRDC Activities SQL, my SQL e-CRF design, DMP, UAT, Data Analysis, Data Review, Data entry validation, UAT, Data reporting, SAE reconciliation, External vendor data reconciliation, Data base freeze and lock. Intelligent and qualified Validation Engineer with extensive experience assessing software systems for alignment with specifications and project goals. Talented at documenting and reporting for accurate recordkeeping. Enthusiastic professional with focus on effectively analyzing test results.

Resourceful Solution Architect with 10+ years of customer relationship management and implementation support. Highly skilled in managing database migrations, analysis and upgrades for ongoing efficiency and achievement of corporate objectives. Excellent communication skills and extensive experience working with clients and partners. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Highly self-motivated and goal oriented individual, skilled at developing and maintaining strong interpersonal relationships with clients and vendors to drive business growth. Seeking to use my skills of leadership, collaboration, creativity, adaptability, and dedication; to advance a team and achieve the goals of my organization in an external facing role. Strong background and skills in interpersonal communication, listening, problem-solving, operational management, strategic planning, and achieving results.

Seasoned professional who builds and cultivates relationships and helps businesses grow their bottom line. Proven capability in identifying organizations’ needs, consultative selling, and developing strategies that deliver reached goals. Experience in non-profits, consumer financial services, and B2B.

 Dedicated to using excellent research, investigation and project management abilities to optimize management, organization and reporting of clinical data. Results-driven, precise and systematic with quick learning and collaborative nature. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. 

OBJECTIVE
Interested in opportunities that will benefit from my accomplished experience in sales in order to bring further growth and profitability to that organization.
SUMMARY OF QUALIFICATIONS
A resilient salesman and strategist offering 17 years of proven success and sales experience. Exceptional closer and persuasive communicator with a demonstrated track record of success in multiple sales industries.

Innovative Client Experience Professional with 25+ years experience in enhancing client relationships and managing service delivery. Successfully led initiatives that improved client satisfaction and streamlined operations.. Demonstrated expertise in communication and problem-solving to foster client loyalty. Adept at developing and implementing strategies that enhanced awareness, efficiency, and productivity. Utilizes strategic approaches to address client needs and enhance service quality. Track record of team leadership and effective communication, fostering collaborative atmosphere while driving revenue growth.

A highly skilled Network Administrator with over 20 years of experience in managing, designing, and implementing network infrastructures. Proficient in configuring and supporting Cisco routers, switches, and wireless access points. Strong experience in IP address management, subnetting, DHCP scope configuration and maintenance, and packet analysis. Skilled in configuring and troubleshooting FortiGate, Checkpoint, Juniper, and FWSM firewalls and IPS devices. Well-versed in provisioning and troubleshooting of various network technologies, including Frame Relay, MPLS, ATM, DSL, Cable, and satellite. Proficient in configuring and troubleshooting VPN and QoS, and experienced in OSPF, BGP, and EIGRP routing protocols.

Consistent Technical Support, Content Reviewer, and Client Advocate. Representative. Award-winning client care professional with experience in sales, marketing, and professional customer support. Portuguese. Spanish and native English.

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Equipped with extensive background in versatile education environments. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies

Compassionate, creative, and effectiveTeacher with valuable experience in multiple grades; Preschool, Kindergarten, First grade, and Second Grade. Completed extensive professional development and equipped with training in science-based curricula in reading, math, and social emotional learning. Competent at performing independently and as member of teaching team. Well-versed in classroom and online technologies. Strong communication skills with students, families, colleagues, and administration.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Reliable worker recognized by peers and previous employers for effective communication and leadership skills. Looking to acquire an understanding of sale development, customer relations and ready to help team achieve company goals.

Certified Project Manager eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of planning, executing, and training in project management. Motivated to learn, grow and excel with a team.

Passionate about food and social justice, an experienced and highly skilled Chef de Partie with expertise in plating and designing intricate food garnishes. Passionate about mentoring new kitchen personnel and creating exceptional banquet displays, dessert tables, and ice sculptures. Proficient in ensuring the successful daily operation of multiple establishments. Formally trained in culinary studies and well-versed in various kitchen preparation techniques.

Enthusiastic, dedicated, and resourceful licensed Registered Nurse (RN), with an academic and professional background in Healthcare. Extensive experience working with a medical team to provide outstanding care to a wide variety of patients with diverse needs. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Dedicated Cost/Pricing Analyst and Manager with over 7 years of experience providing accurate, timely, and compliant pricing data to internal and external customers. Skilled in Microsoft Excel, ProPricer EBS, and other database systems that aid in successful pricing and cost proposals under pressure. Attentive and detail focused leader seeking to advance in the field of Government Contract Cost and Pricing.

Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 3 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Responsible Foreman with excellent project oversight, team management and blueprint interpretation skills coupled with more than 1 year of experience. Achieves project milestones and adheres to deadlines and quality standards.
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.

Diverse background in administration with strengths in building positive organizational culture, skills supporting change management, crisis intervention, and implementing policies and procedures for compliance.

 Performance-driven Vice President with 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. 

Detail-oriented AR Specialist with 15 years of experience in Medical Billing. Strong understanding of Medical billing requirements and Claims collection processes. Ability to organize and Managing high caseloads with accuracy. Considered focused and organized team player.

An experienced data analyst with over 8 years of experience in Business Intelligence/Enterprise Data-Warehousing along with Data Analysis to design and incorporate databases with extreme efficiency using Data Engineering tools in building various visualization reports/dashboards. Having a background in Mathematics and Statistics with Computer Science, alongside exposure in Data Engineering. Aiming to advance my knowledge and career with desire to contribute to the success of the organization by having better understanding and exposure as a Biostatistician & Data Scientist.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding Team Player and Leaders skills.

Diligent Associate with superior work ethic, friendly demeanor and 2 years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Adept at working effectively unsupervised and quickly mastering new skills. Seeking to continue with personal and professional growth within the company.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Trainee Appraiser position. Ready to help team achieve company goals.

Versatile occupational health and safety tech with hands-on expertise in multiple industries. Highly engaging team builder, supports employee improvement and development in fast-paced, diverse workforce environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Astute customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Diligent authorization verification specialist with 11 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

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  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced, hands-on managing editor, writer, and copy editor for a variety of business-to-business audiences.

Results-oriented organized, dependable candidate successful at managing multiple priorities with a positive attitude, uncovering needs, finding solutions, and handling objections. Willingness to take on added responsibilities to meet team goals. Seeking to transfer these skills to a public health education, nonprofit, or teaching opportunity. Highly experienced in managing sensitive information, such as PII. Clearances Granted: Secret (Active).

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Experience delivering customer service and administrative excellence, including clerical support and public interaction.

Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with 5+ years of comprehensive experience.

+5 years of experience in SaaS companies. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC. Hardworking Software QA Engineer and expertise necessary to take on dynamic and complex software systems. Strong background in both manual and automation testing.

 SOC |SIEM|Security Analyst | Vulnerability/Patch Management  The objective is to find a challenging role in a reputable organization to utilize my technical and management skills for the growth of the organization and to enhance my knowledge in IT sector.   Professional Summary : Experienced IT professional with a broad set of skills applicable across different roles in Security Operation Center (SOC) & Vulnerability/Patch Management. Expert in handling and managing 24/7 day-to-day activities of SOC. Demonstrated experience in developing and managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Experienced in security technologies: Security information and event management (SIEM-Qradar, Splunk, LogRhythm), IDS/IPS, Proxy, Web Application Firewall (WAF), Anti-Virus, Sandboxing, firewall, etc. Experienced on SOAR solutions like(Swimlane & IBM Qradar resilient) Experienced on IAM(PAM(Beyond Trust) & on Firewalls (SonicWALL, Cisco & Fortinet). Hands-on experience in real-time logs monitoring, analysis, investigation, incident handling, reporting, and escalations of security events and their mitigation. Log analysis, detection, analytical and problem-solving skills. Documenting the tickets with all the action updating incidents & reporting. Good Knowledge about EDR Solutions (Crowd strike, Trend Micro-XDR) and vulnerability assessment tools(Qualys,Nesus). Experienced in Office 365 Security Center Experienced in Data Loss Prevention (DLP) incident handling using Mcafee, Office 365 & Symantec tools. Hands-on experience in Monitoring alerts generated from the DLP tool. Incident management and follow-up with concerned teams to resolve Incidents and escalate to senior management. Conduct daily review, triage, and escalation of detected and user-reported information security events. Hands-on Experience -VA/Vulnerability Management, Configuration Management & Monitoring for Servers & Network Devices.Implemented the CSD deviations on the new build servers Experience in Software distribution& OS deployment through SCCM 2012 Experience in Managing Windows, and Linux Servers. Managed HP blade servers through iLO and Dell servers through iDRAC Managed AD users and groups - the creation of users, groups, OU, and applying basic GPOs at the OU level. Maintained inventory through CMDB and active directory Experience in Incident Management, problem management, and change management. Managed a team of Service Desk engineers. Experienced in Monitoring and Troubleshooting alerts of routers and switches, Extreme switches, and various other Networking devices. Experienced in Vulnerability Management (Qualys, Nessus) & Patch Management(SCCM) Expertise in using Manage engine, BMC Remedy, Marvel, and many other tools and applications. Perform hunting for malicious activity across the network and digital assets Conducts analysis using a variety of tools and data sets to identify indicators of malicious activity on the networkCollaborates with technical and threat intelligence analysts to provide indications and warnings, and contributes to predictive analysis of malicious research maintain malware to assist with threat support-related the security services and technologies involving the SIEM configuration & planning, and incident response.Lead incidents, coordinating and directing multiple subject matter experts internal and external to the project support related tasks to integrate security platforms as well as ongoing tuning support for existing technology. Specialize in network-centric analysis utilizing a variety of tools and techniques such as Network Security Monitoring, log analysis, and more technical leadership guiding the development and evolution of our security monitoring platform as well as detection and response procedures. 

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