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A motivational instructor and detail-oriented researcher with a passion 
for student leadership, equality, and the study of sport.
Passionate, outgoing instructor and administrative professional with over 25 years of experience mentoring students, leading committees, managing programs, and conducting in-depth academic research. Empower students to take control of their learning by developing project-based and hands-on classes that energize and excite students on sports history, inequality and discrimination, and positive business practices. An exceptional Administrative Professional who manages both student and university projects, including various sports programs, utilizing organizational skills, event planning abilities, and aptitude for communication and delegation. A motivated leader who drives university-wide student satisfaction and success, program development, and research initiatives.
RESEARCH: Possesses extensive and varied publication and presentation history, including peer-reviewed books and numerous articles. An exceptional writer who communicates data clearly and vibrantly. PUBLICATIONS: Published three books – including two anthologies – with a fourth in progress detailing Major League Baseball’s expansion era. 
CORE QUALIFICATIONSAdministrationProgram ManagementCommittee LeadershipDiversificationStudent-Centered TeachingSurvey ManagementResearch WritingResearch EditingTeam LeadershipCollaborationCommunity EngagementMotivational LeadershipStudent MentoringGrant WritingPresentations/Publications

Customer Service & Support Specialist
Looking to obtain a challenging and rewarding position
that utilize skills and experience in data entry and customer service including case management as well as contribute to the success of a reputable organization.



Mechanical and Aerospace Engineering student with 3+ years of experience in Manufacturing, Heat Transfer, Integration, Semiconductor quality and Reliability, Product Engineering, Modeling and Designing, seeking job opportunities in 2024. Accomplished several certifications with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

 Skilled in building relationships and communicating complex concepts. Leads design team strategy to develop and accomplish team goals. Drives initiative and demonstrates excellent organization and communication in fast-paced dynamic environment and collaborates with cross-functional stakeholders for greatest potential impact. 

Proactive Call Center professional bringing excellent leadership skills and capability to help staff meet and exceed customer expectations. Equipped to train, monitor and manage high-performance teams in fast-paced environments. Personable and decisive with expertise in diplomatic conflict resolution and consumer behavior.

As a dedicated graduate student, the aim is to secure an internship to apply academic knowledge in a practical setting. Motivation exists to contribute skills and passion towards supporting the organization's goals while simultaneously enhancing personal professional growth. The internship signifies a pivotal step in the journey towards personal and career development, facilitating excellence in a professional environment.

Motivated Lead Teacher brings more than 16 years in early childhood education. Dedicated to child development and learning. Friendly, outgoing and adaptable in approach.
Skilled Lead Teacher offers expertise in administration, program management and compliance. Creates and implements lesson plans focused on cognition, language development and creative expression. Versed in curriculum, goals, objectives and areas of child development.
Ambitious Preschool Teacher passionate about maintaining well-balanced and encouraging learning environment. Versed in student assessments and class planning. Patient and understanding team player dedicated to supporting school mission and student success.

Collaborative leader with dedication to partnering with teammates to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience gained from being a Behavioral interventionist helped me to adept at working with students of all backgrounds and socioeconomic levels. Advocates for available resources and builds a powerful support network around children in need.

Professional Bartender and Server with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Diligent and experienced Patent Prosecution Attorney with a solid background in legal practice, specializing in comprehensive counsel and successfully navigating complex litigation cases. Proficient in legal research and drafting persuasive legal documents. Tech-savvy innovator passionate about continuous improvement, skilled in identifying opportunities for technological enhancements and implementing solutions to drive productivity. Excels in fast-paced environments, leveraging emerging technologies to solve problems and consistently achieve positive results in complex legal matters.

 Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level. 

Detail-oriented professional with 8.5+ years of experience and a proven knowledge of team building, revenue growth, and public relations.

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Leading in the Engineering Enablement enabling engineers to build great software, do more with less time and enjoy the process.

Responsible for all internal development acceleration and platform capabilities. Including using Generative AI to achieve multiplicative acceleration of complex transformations.

Hardworking,Industrial Electrician with over 7.5 years of experience in the industry. 4 years as a hard working,highly productive & skilled setup mechanic. Skilled at electrical and fixture installations. Sound knowledge of electrical tools and equipment. Productive Industrial Electrician with comprehensive experience installing,maintaining and repairing electrical equipment. Adept at carrying out preventive maintenance on machinery and circuits. 9 years of perfect attendance with a strong & exemplary work ethic.

Creative seasoned professional with a proven ability to exceed sales quotas, 11 years plus of strong B2B sales experience with C suite clients. Excellent interpersonal and time management skills. Skilled in developing plans that increase sales with powerful closing abilities. Successful in building long-term relationships by communicating effectively, creating trust and responding to clients concerns. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skilled Messaging Specialist focused on maximizing first call resolution success and problem solving abilities. Top-notch communicator with excellent time management, administrative and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Inspiring theology teacher with history of collaboration with students, teachers and administrators to deliver quality education in religious studies. Applies expertise to develop student knowledge and meet strict standards.
Dedicated theology professional with twenty two years of expertise providing instruction to undergraduate and graduate students. Adaptable to student needs and willing to change up teaching approaches to promote learning.
Passionate teacher instilling love of learning to people of all ages and from all walks of life. Eloquent speaker promoting outgoing persona coupled to engage others. Pursuing teaching and research position with university leveraging dedication and hard work.
Experienced religious studies teacher well-versed in foundational theological knowledge. Challenges student thinking and expands horizons with in-depth course material and instruction.
Driven by love and compassion for the people bringing two decades of success in recruiting leaders for church-led programs. Accomplished in planning social, educational and mission-oriented events to develop robust programs.
Successful Pastor with achievements in providing spiritual leadership to individuals of diverse backgrounds. Highly adept in preparing sermons, leading worship services and providing pastoral care and counseling. Skilled in directing day-to-day operations when developing programs to grow ministry and outreach.
Motivated Pastor committed to guiding followers of Christ in worship, evangelism, discipleship and service. Offering more than twenty two years of expertise in pastoral leadership with success in implementing mission and vision set forth by church leaders.
Passionate Pastor providing Christian education and leadership to diverse members within community. Accomplished in creating inspiring environments and encouraging individuals to grow and strengthen personal faith.
Compassionate spiritual leader adept in building integrated long-term plans guiding ministries in educational and spiritual formation. Ready to bring expertise in organizational management, program administration and community outreach to growing church.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Hospitality Operations Management Expert Multi-faceted operations professional with expertise in managing overall operations with an emphasis on profitability, revenue enhancement, and market share capture. Versatile and results-driven operations management professional offering 20+ years of extensive experience across the hospitality domain. Proficient in maintaining operational oversight with a focus on augmenting revenues, profits, productivity, and efficiency. Proven record in new property/hotel launch, with complete responsibility for P&L, financials, budgeting, marketing, sales, new business development, and team management. Skilled at ensuring and delivering exceptional customer/client experience with ability to work in small boutique properties to large full-service urban properties.

To further my employment with an organization that will utilize my experience as well as offer the potential for further growth and development. Summary of Qualifications: Ability to work independently without supervision Team Player Ability to work under pressure and meet project deadlines Detailed Oriented Written and Verbal communication skills Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records. Flexible hard worker ready to learn and contribute to team success.

Highly qualified and board Certified Nurse Practitioner driven to build strong relationships with patients and families. Acts as patient advocate to achieve best possible outcomes. Experienced in Urgent Care, Family Health, Geriatrics, Internal Medicine as a Primary Care Provider, Medication Assisted Treatment (MAT) Clinic for Opioid Use Disorder (OUD) and Palliative/Hospice Care.
Currently practicing in Northern California/Redding, California area since 2020, with current relocation plans to the Santa Ana, California area Spring, 2024. I am motivated to work 12 hour/3-4 day work weeks as my preferred schedule.

Well-organized individual with experience in fast-paced HR and Accounting environments. Communicative and collaborative, with excellent time management and problem-solving skills.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Successful Recruiter with 3 years of experience finding, screening and attracting applicants to open positions. Polished in conducting background and reference checks, performing phone interviews with potential employees, document management, scheduling, and candidate or contractor management. Personable and diplomatic professional possessing refined negotiation and communication skills paired with in-depth knowledge of recruitment development.

Dedicated Multilingual (English & French) Phlebotomy Technician from Montgomery College seeking a position to enhance my skills. I'm a Certified phlebotomy Technician skilled with technical, Epic training, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike, I have an understanding of medical sector and regulatory obligations concerning it. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.I'm Motivated to deliver seamless and pleasant healthcare experience to patients. I'm willing to work as team for a best and pleasant working environment.

Committed and dependable candidate successful at managing priorities with a positive attitude. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with more 10 years of experience working in different environments.
Understands customer service as something special, and is clear that they are not just another number in line.

DIRECTOR OF OPERATIONS BEVERAGE/DINING SERVICES .
Improving Organizational Performance through Heightened Customer Satisfaction . Management Training and Morale Building. A hospitality industry executive with more than 15 years’ experience driving sales and improving food and beverage operations within hotel and restaurant environments. Expertise includes strategic leadership, P&L management, and team development.
Excellent qualifications in marketing, budgeting, expense control, staffing, training, and quality management. Key contributor to significant revenue gains and cost reductions. Reputation for resolving problems on first contact and improving operations through diligence and determination.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Detail-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects & digital marketing campaigns. Establishes clear brand standards and enforces protocols for consistent, high-quality results. Demonstrated knowledge of graphic design, content writing, and project management.

I am an innovative Human Resources Management with over 18 years of experience. My mission is to build organizational capability and engage employees through effective talent management processes, training sessions, and coaching. I have successfully conducted over 3K internal investigations and responded to state and federal employment discrimination claims, ensuring compliance with established policies and procedures. I have also partnered with business leaders and employees to resolve conflicts and boost retention while applying best practices, labor laws, and company policies. I am an articulate communicator and an inspirational team leader, fluent in English and Spanish. I am proficient in Microsoft Office Suite and various HRIS systems, including Workday, Peoplesoft, and KRONOS.

Current Sophomore at The Ohio State University, majoring in Accounting in the Fisher College of Business. Expecting to graduate in 2026 and plan to take the CPA exam at that time. Confident student passionate about learning new skills. Ambitious and driven individual ready and willing to learn from professionals.

 Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. 

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

★ I possess an advanced skill set, characterized by a profound affinity for numerical concepts and a natural aptitude for rapid learning. My enduring passion for problem-solving has consistently driven my academic and professional journey.
★ My journey began with a solid foundation in computer science, and I discovered my love for coding even before stepping foot in college. Commencing with HTML, I quickly cultivated a deep fascination for this language, compelling me to further expand my knowledge by acquainting myself with CSS.
★ In 2022, as a college student, I eagerly delved into the intricate world of complex programming languages such as C++ and Python. Applying the skills I had acquired, I proactively participated in a variety of academic projects, consistently showcasing my unwavering dedication and practical prowess.
★ My commitment to excellence, coupled with my thirst for knowledge and my natural problem-solving abilities, has consistently propelled me to excel in my academic and professional pursuits."

 State-certified Nursing Assistant bringing high-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. 

 Talented Owner with excellent marketing, customer service and facility oversight skills and more than 18 years of real estate experience. Highly effective and comfortable working with people at all levels in organization. 

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