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Accomplished Agent at Accenture with expertise in contract negotiation and exceptional customer service skills. Successfully de-escalated customer complaints and developed improvement plans, enhancing operational efficiency. Proficient in lead prospecting and maintaining databases, driving data-informed decisions. Recognized for delivering professional service and aligning strategies with company goals.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Recent graduate with experience in marketing, sales and customer service. My ability to work with effective teams to meet deadlines while implementing creative solutions to exceed business objectives had led me to seek my next step in my career. I am looking for a Marketing role with a team-oriented atmosphere that rewards dedication and innovative thinking and offers room for career progression.

Dynamic Test Engineer with a proven track record at Accenture, skilled in debugging and automation tools. Developed comprehensive test plans and mentored junior engineers, enhancing team performance. Expert in modeling and simulation, I effectively identified testability requirements, driving quality improvements and ensuring robust testing outcomes.
Testing and Quality Engineer with Number years of experience driving excellence in creating, editing and implementing test instructions to improve quality and efficiency. Exceptional expertise across various test procedures for process improvement.

Dynamic professional with experience at Accenture, excelling in lead prospecting and critical thinking. Successfully resolved customer complaints, enhancing client satisfaction through effective communication. Demonstrated ability to coach staff, driving performance improvements and operational efficiency. Proficient in report generation, ensuring accurate data management and informed decision-making.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Positive, nurturing, and dedicated to fostering safe, engaging environment for young children. Equipped with solid understanding of child development principles and adept at designing creative, educational activities. Committed to making meaningful impact by supporting growth and well-being of each child.

Dynamic B2B manager driving market penetration through strategic sales initiatives. Proven expertise in relationship management and team building, delivering high customer satisfaction and long-term partnerships.

Accomplished Test Engineer with experience at Accenture, skilled in automation tools and test script development. Proven track record in creating comprehensive test plans and identifying testability requirements. Adept at problem-solving and collaboration, driving a 20% increase in testing efficiency. Recognized for verifying construction documentation to align with client visions and requirements.

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Innovative Software Engineer with strong skills in project management and cloud computing. Experienced in creating interactive environments that encourage collaboration and critical thinking, poised to deliver impactful solutions that drive organizational success. Talented Software Developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile and Scrum frameworks.

Dynamic carpenter with a proven track record at Self Employed Services, specializing in custom furniture and residential structures. Adept in framing construction and problem-solving, I ensure compliance with safety standards while delivering high-quality results. Recognized for enhancing client satisfaction through tailored solutions and effective team collaboration.

I am a construction management major eager to expand my education and gain practical experience through internships with different companies. Committed to developing a comprehensive understanding of the construction industry while applying knowledge I learn in real-world scenarios. I am passionate about collaborating with industry professionals to enhance skills and contribute to innovative projects.

Dynamic Millwright with extensive experience at Jabezco Industrial Group, skilled in mechanical troubleshooting and preventive maintenance. Proven ability to enhance equipment reliability and streamline repair processes. Adept in safety compliance and equipment installation, ensuring optimal performance while fostering teamwork and collaboration in high-pressure environments.

Results-driven Test Engineer with experience at Accenture, adept in manual testing and creating comprehensive test cases. Proven ability to enhance product quality through effective functional testing and collaboration in Agile environments. Strong documentation skills ensure thorough tracking of test plans and defects, contributing to successful project outcomes.
Qualified Test Engineer proven to implement and maintain cost-effective methods of system testing and troubleshooting to reduce operating costs. Technically-savvy and skilled at quickly learning new concepts, software and equipment. Collaborative team player with excellent communication and interpersonal talents.

Dynamic professional with experience at Accenture, excelling in lead prospecting and report generation. Proven ability to de-escalate customer complaints while maintaining a high level of service. Skilled in documenting information and analyzing operational data, driving efficiency and client satisfaction. Committed to delivering results through effective communication and problem-solving.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Compassionate PCA with extensive experience at Angels Care Home Health, skilled in vital signs monitoring and emotional support. Proven ability to enhance patient independence and well-being through personalized care plans and effective communication. Committed to maintaining safety and dignity while fostering strong relationships with patients and families.

Innovative software engineer with strong skills in Agile project management and software testing. Committed to delivering high-quality solutions that improve user experience and maintain engineering standards.

Dynamic Test Engineer with a proven track record at Accenture, specializing in system verification and cyber test engineering. Adept at debugging complex systems, I excel in collaborative environments, driving quality improvements and enhancing product reliability. My strong analytical skills and attention to detail have consistently contributed to successful project outcomes.

Results-driven Dental Office Manager/Dental Receptionist with expertise in treatment planning, insurance billing, and schedule management. Proven track record in streamlining operations and enhancing patient experiences.

Detail-oriented QA professional with expertise in functional and regression testing, renowned for enhancing traceability coverage by 45% and fostering cross-team collaboration to refine acceptance criteria, resulting in a 30% boost in first-pass test success rates.

Dynamic Test Engineer with a proven track record at Accenture, adept in modeling and simulation and ISO9001 standards. Successfully created comprehensive test plans and mentored junior engineers, enhancing team performance. Skilled in testing virtualization technologies and interpreting technical drawings, driving quality improvements and fostering collaboration.

Highly-motivated and Trustworthy, with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Motivated marketing professional and NCAA student-athlete with hands-on experience in brand marketing, consumer analysis, and customer service. Proven leader with a track record of excellence in team environments, community engagement, and public speaking. First-generation college student passionate about diversity, mentorship, and creating impactful brand experiences.

Dynamic Safety Specialist with STG Logistics, skilled in hazard identification and workplace inspections. Proven track record in designing training materials and conducting audits to enhance compliance. Adept at safe chemical handling and fostering teamwork, ensuring a culture of safety and operational excellence. Committed to continuous improvement and employee engagement.

Procurement and transportation leader with 13+ years of experience leading carrier sourcing, negotiations, and transportation cost optimization across complex freight networks. Proven advisor to enterprise procurement and supply chain leaders, delivering measurable savings, supplier governance, and data-driven sourcing strategies aligned to cost, service, and risk objectives.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Dynamic professional with experience at Accenture, excelling in lead prospecting and product sales. Proven track record in conflict resolution and clear communication, effectively de-escalating customer complaints. Skilled in maintaining database systems for operational analysis, contributing to informed decision-making and enhanced client satisfaction.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Detail-oriented professional with experience in painting and roofing labor. Skilled in surface preparation and tool operation, ensuring high safety standards and efficiency on job sites. Ready to contribute to successful project completions.

Dynamic professional with experience as an Agent at Accenture, excelling in lead prospecting and service support. Proven ability to de-escalate customer complaints while maintaining professionalism. Skilled in public speaking and legal advisory, with a strong focus on enhancing client satisfaction and operational efficiency. Committed to delivering exceptional results in fast-paced environments.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Dynamic Test Engineer with a proven track record at Accenture, specializing in system verification and cyber test engineering. Adept at debugging and developing test scripts, I excel in delivering high-quality results through meticulous diagnostics and effective collaboration. Committed to enhancing product reliability and performance in fast-paced environments.

Technical and mechanical professional specializing in Pressure Vessel and Piping Design. Proven ability to collaborate with Plant and Industrial personnel to meet project requirements and expectations efficiently. Expertise in Autodesk AutoCAD, Autodesk Inventor, SolidWorks, and ASME standards for piping and pressure vessel design. Skilled in customer coordination, design documentation expeditions, and preparation of Bill of Materials.

Proficient Software Engineer recognized for strong collaboration with UI/UX designers and effective project scope estimation. Committed to optimizing software systems and enhancing user experience, ready to drive impactful results in future projects.

I (Jessi Ponce) attended Houston Community College were I completed the Basic Peace Officer Course to earn my Texas Commission of Law Enforcement License. I graduated from Sam Rayburn High School in 2014 and attended college at University of Houston before going to work at Academy Sports and Outdoors.
My passion for Law Enforcement did not come into mind until I was working at 3E NDT, where I completed a series of job assessment test which all resulted for me to find a career as a first responder. I took advantage of those results and through my career I met a coworker, who paved the way for me to meet with Chief Stewart Russel with the Pasadena ISD Police Department.
I was fortunate to make a memory impact in my oral board to where they took a chance on me and sponsor my way through the Police Academy.
I have now been a Peace Officer for over 4 years and I love the impact it allows me to bring, through the hard time and good times in this field.
I have also completed my Intermediate Peace Officer requirements and is still in the process to achieve my Advance and Masters through my career.

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