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My name is Erica Davis, and I am seeking a career that could utilize my work skills. I am dedicated, with a proactive attitude, and have the ability to learn quickly. I will bring a lot to the team based on my educational credentials. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Committed to continuous learning and staying current with industry trends to contribute to organizational success, which is related to further assisting in emphasizing the variety of duties and skills.

I am a bilingual Project Manager and IT Support Specialist with experience in managing deployments, resolving technical issues, and providing customer support. My focus is on improving workflows, enhancing user experiences, and delivering effective solutions in both technical and customer-facing roles.

Key Career Highlights:

Managed deployments for over 1,000 systems, reducing implementation time by 60% and improving client satisfaction.

Improved user engagement by 70% and retention by 95% through process and product improvements.
IT-supported over 50,000 users with troubleshooting, utilizing tools such as Citrix, Cisco VPN, and SQL databases.

Skills and Tools:

Proactive in managing and resolving support requests using ticketing systems such as Zendesk, JIRA, and ServiceNow.

Strong knowledge of remote desktop tools like TeamViewer, LogMeIn, and Microsoft Remote Desktop to troubleshoot and resolve user issues.

Proficient in project management tools such as ClickUp, Asana, and SCRUM methodologies that align cross-functional teams for on-time project delivery.

Proficient in both English and Spanish, I let the spirit of effective communication and teamwork with people from diverse backgrounds materialize. I look forward to applying my technical expertise and organizational skills in a role that involves team support, problem-solving, and process enhancement in delivering results.

Multifaceted Lecturer with 21 years of expertise in adapting presentations to reach students of diverse backgrounds. Expert in leveraging in-depth knowledge and experience in education to provide relevant information and first-hand experiences. Known for great personable demeanor and strong work ethic.

  A self-motivated, detail-oriented professional with strong leadership skills. Deep personal value of empathy and compassion. Expert in multitasking with well-developed planning and organizational skills. Passion for storytelling, brand building, and connection and conversation to grow customer loyalty and return buyers not just single purchase. Versed in both top of funnel campaigns as well as bottom of funnel conversions. Experience in sales and customer service with proven communication and interpersonal skills. Background in Shopper and CPG marketing, content creation, social engagement, affiliate marketing and paid advertising. Knowledge and experience with a variety of software and programming for task management, scheduling, social media management, email marketing, project management and campaign management. Experience with a variety of social media platforms, content promotion, affiliate, and mass communication. Experience in sport and entertainment, CPG, Travel, Shopper, and B2B marketing.  

 Professional driver prepared for role, bringing extensive background in transportation of hazardous materials. Known for reliability, safety, and maintaining compliance with all relevant regulations. Valued for strong teamwork and adaptability in dynamic environments. Skillset includes route optimization and emergency response. 

Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving successful project outcomes. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Looking to further my experience and knowledge in this industry.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, filing claims and resource allocation to drive operational success.

Dynamic and results-oriented professional with extensive experience in warehouse operations and sanitation, honed at Amazon DGR6 and Roskam Baking. Excelled in leveraging forklift operations (hard skill) and fostering team collaboration (soft skill) to enhance efficiency and safety. Proven track record in improving workplace cleanliness and streamlining order fulfillment processes.

Skilled Roofer and Construction Laborer with extensive experience in roofing installation, including single-ply systems, and proficiency in power tools operation. Demonstrated ability to enhance project efficiency and safety, notably at SEVPRO REMOVATION. Excelled in roles requiring meticulous attention to detail and robust physical stamina, contributing to successful project completions.

Skilled in early childhood education and exceptional customer service, I have enriched my expertise through roles such as a dedicated Family Nanny for Sarah & Maggie Haas and a proactive Cashier at McDaniel's Hardware Store. My journey has honed my childcare expertise and retail service acumen, demonstrating significant achievements in family support and customer satisfaction.

Dedicated and compassionate individual with a strong passion for helping others. Trained in nursing, teaching, and cleaning, committed to making a positive impact on the lives of those in need. Genuine desire to provide exceptional care and support, striving to contribute skills and expertise to create a nurturing environment for individuals seeking assistance.

Highly accomplished Retail Manager with 19+ years of experience effectively leading retail operations, driving sales associates to surpass sales targets, and identifying opportunities for business growth. Now, Co Founder with Pro Game Sports with Demonstrated success in exceeding sales forecasts for multiple companies, resulting in increased repeat and referral business and improved customer satisfaction. Holds certificates in Retail Management from advanced training courses completed in 2015 (Chicago, IL). Graduated with distinction, receiving 7 scholarships and grants. Committed to community service, having contributed over 2000 hours to various initiatives before the age 21.

Enthusiastic environmental science major with a strong passion for conservation work and a commitment to protecting natural ecosystems. Seeks opportunities to apply academic knowledge to real-world challenges. Possesses a solid foundation in environmental research, fieldwork, and sustainability practices. Highly adaptable, with a proven ability to collaborate with diverse teams, problem-solve in dynamic environments, and work tirelessly towards conservation goals. Excited to contribute to impactful conservation efforts while gaining practical experience in environmental stewardship.

Registered Nurse with extensive experience in patient education and individualized care plans at SD Botox. Demonstrated expertise in IV access and medication administration, complemented by strong communication skills. Focused on enhancing patient safety and satisfaction through empathetic support and effective collaboration with healthcare teams. Proven ability to deliver comprehensive patient care while delegating tasks based on patient needs and personnel skillsets.

Dynamic leader with extensive experience at DHL Supply Chain, adept in quality control management and fostering cross-functional teamwork. Excelled in enhancing operational efficiency and team productivity, achieving significant improvements in quality assurance. Skilled in auditing techniques and interpersonal communication, consistently driving process improvements and fostering a culture of continuous improvement.
Developed leadership and organizational skills in fast-paced warehouse environment. Excels in Employee engagement, team coordination, and problem-solving. Looking to transition into new field, applying transferable skills to drive operational efficiency and team success.
Diligent Supervisor with proven track record of optimizing warehouse efficiency and team productivity. Successfully managed CSR/Transportation and logistics coordination to meet tight deadlines. Demonstrated expertise in staff training and process improvement.
Customer service professional with extensive experience managing support teams and improving operational efficiency. Recognized for promoting team collaboration and achieving results. Consistently adaptable to changing needs and skilled in conflict resolution and staff training.
Experienced with leading customer service teams to deliver top-tier support. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Track record of fostering team collaboration and maintaining service quality.

Hard working, organized technician bringing strengths in handling work to team or individual environment. Offers expertise in technical and operational ability to safely operate, optimize and learn new processes.

Proven to excel in fast-paced environments, I leveraged my problem-solving skills and positive attitude at Max to enhance team productivity and client satisfaction. Skilled in customer service and adaptability, I consistently met tight deadlines, contributing to a significant improvement in operational efficiency. My dedication to learning and teamwork makes me a valuable asset to any employer.

Professional member services expert with comprehensive understanding of importance of delivering excellent customer support. Proven ability to resolve member issues efficiently, enhance service quality, and contribute to team goals. Known for reliability and adaptability in dynamic environments, with strong interpersonal and conflict resolution skills that align with organizational values.

Renowned for meticulous attention to detail and a professional demeanor, consistently achieving goals. Efficient professional in data management, renowned for productivity and the ability to complete tasks swiftly. Possess specialized skills in accurate data entry, database management, and error detection and correction. Excel at time management, adaptability, and communication, ensuring seamless workflow and team collaboration.
Seasoned V.P. of Marketing with a proven track record at Legacy Elite Group LLC, adept in CRM management and partnership development. Excelled in creating impactful marketing materials and strategies, enhancing brand visibility, and leading high-performing teams.

Dynamic professional with a proven track record in logistics and operations management, notably at Merchants Metals Fencing Supply. Excelled in delivering time-sensitive specimens and coordinating efficient routes, demonstrating exceptional navigation skills and a commitment to confidentiality. Skilled in fostering team collaboration and driving significant improvements in service delivery and operational efficiency.

      I am currently studying at 1st year of software and data engineering program .      I like computers and technology . I am very passionate person in Information technologies, have a deep experience with PC and MS Office.      I had been taking course in robotics and programming based on lego mindstorms ev3 for three years. For all three years I was very involved in programming robots. Moreover, I liked to find defects in the behavior of the program and the behavior of the robot, and I did it perfectly. I would very much like to continue looking for defects already in other systems.      Most of all I love testing games. I mostly tested the games in user mode, but did load testing a few times (using JMeter).Then I was testing my uncle's game (he is a game designer) and it was very interesting for me to observe how many users the game would withstand (as a result, the system dropped to around 600 people per second).Also, I recently tested 2 versions of the Adidas website (clothing company). the first version - https://www.mena.adidas.com - version of the site focused on the countries of the Middle East (Cyprus is conditionally included in the list of these countries). During testing, one content bug was revealed: localization does not work correctly on the main page of the site - see Bug report - 1(SEE LINK). Also I tested another version of Adidas website for U.S.A - https://www.adidas.com/us .During testing, a fairly serious defect was detected - see Bug report - 2(SEE LINK(2)) .I have used Trello in all my projects because I think it is the most understandable tool for writing test cases, checklists and bug reports.I became interested in testing because I like to find defects in various systems.      First of all, I would like to develop in the field of testing games and mobile applications . I recently completed a course on Udemy . Now I started reading a book by Roman Savin called "Dot Com Testing". I want to say that this is a wonderful book - just a godsend for me. This is a really good book with the right presentation of the material, which tells about the basics of testing, and the whole process in general. I believe I will finish reading this book in the next 2 weeks. In the future, I plan to read the book "Lesson Learned in Software Testing" by the authors Cem Kaner, James Bach, Bret Pettichord.      Besides, now I improve my programming skills on Phyton and in the future I plan to master API testing and performance testing.      Responsible, punctual, attentive, can work in a team, find a common language with people, solve joint problems.      In the next 4-5 months I plan to take a basic certificate ISTQB    

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Dynamic professional with extensive experience at Walt Disney World, excelling in guest relations and conflict resolution. Proven ability to enhance guest experiences through effective communication and teamwork. Proficient in Microsoft Office and adept at supervising teams to ensure compliance with safety standards, fostering a culture of inclusivity and cooperation.

Persona versátil y capaz de simultanear varias tareas. Con amplia experiencia en entornos laborales en los que se valora el compromiso y la capacidad de trabajar en equipo. Me caracterizo por mi dinamismo, proactividad y entusiasmo. Poseo buenos conocimientos digitales. Busco desarrollarme profesionalmente.

Focused Geoscientist with 3+ years of work and research experience in geology and seismic geophysical exploration. Demonstrated ability to innovate in seismic imaging settings, reservoir characterization, and seismic velocity modeling of the subsurface. Strong analytical skills with python expertise for data analytics. Seeking entry-level opportunities in the petroleum industry to explore for, develop, and exploit new and existing oil fields.

Security Officer with Supervisor experience. Experience working at a retail site and a Technology site. High communication skills to work in any environment and leadership skills to lead others. Adaptable to work many positions required and always ready to learn multiple positions to best assist the Security team. Dependable and experienced Security Professional dealing with providing customer satisfaction, safety, and happiness along with assisting with customer issues, emergencies, and crime prevention.

With 14 years of experience in high-efficiency property management, including 7 years of expertise in renovation asset management, this seasoned and senior professional is ready to utilize extensive knowledge and abilities in a challenging role that offers potential for long-term career advancement and success.

Compassionate individual who promotes an understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dedicated Assembly Line Worker with experience at Whirlpool, recognized for exceeding project milestones through exceptional hand-eye coordination and reliable quality inspections. Proven ability to maintain safety protocols while delivering durable assemblies. Strong communication skills and a dependable work ethic contribute to effective teamwork and high-quality production outcomes.
Im also a single mother of a 19 your old young man, so I am now trying to broad my career and become more advance with my skills.
I do enjoy the outdoors and meeting new people, also enjoy learning new things and becoming sourceful.
I volunteer my tIme at a family oriented Club. Triangle Motorcycle Club for the last 16yrs where I help and use my skills upcoming and on race days and organize the facility. Im also the secretary TMC which helps keep notes and plans events.


Empathetic mental health counselor proficient in applying various methodology skills to facilitate client mental health. Bilingual with expertise in applying therapeutic approaches to promote patient health and growth. Offering several years' experience the field field. Compassionate mental health counselor skilled in providing effective and empathetic support. Have successfully developed and implemented individualized care plans that significantly improved clients' quality of life. Possess strong communication, crisis management, and therapeutic relationship-building skills. Demonstrated impact by fostering positive outcomes in challenging environments through innovative treatment strategies and patient advocacy.

A highly effective academic and administrative professional recognized as well-organized, adaptable, and multi-focused. Skilled in record keeping, lesson planning, and in providing administration and parents with the most accurate data. Brings expertise in prioritizing network curriculum, state standard lessons, and individualized learning plans.
Well-versed in collaborating with colleagues to develop and research specific technical programs and curriculums that work best for the network. Offers an array of proven skills in logical problem-solving, streamlining classroom operations, and cultivating positive cross-functional relationships with colleagues, parents, administrators, and students. As an educator, earned a reputation for always being a force of positivity.

Accomplished in leading sustainable development initiatives, I leveraged expertise in program management and policy advisory at Georgetown University and UN agencies. Skilled in research & analysis and leadership, I've driven projects enhancing sustainability compliance and fostering green economy transitions, significantly impacting local and international communities. Proficient in project management tools, my work has empowered stakeholders and improved livelihoods.

Compassionate independent living specialist with 5+ years of experience in behavioral health, providing adequate care for individuals of various needs. Attentive team member while experiencing violent, or difficult episodes with clients, and sustaining superb communication. Skilled in adjusting unacceptable behavior and working in stressful environments while noting and documenting necessary objectives.

A student of Filmmaking for the past seven years. Dynamic individual with hands-on experience in Filmmaking and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Adept at enhancing workplace safety and efficiency, I leveraged skills in equipment operation and first aid during my tenure at PepsiCo. My expertise in waste disposal and proactive approach to emergency troubleshooting significantly reduced accidents. Demonstrating strong teamwork and problem-solving abilities, I consistently met productivity goals, underscoring my commitment to operational excellence.

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