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Results-oriented Customer Success Manager with experiences in account management and strong client relationships, and contributing to strategic decision-making for organizational success.

Proactive Data Analyst with 3+ years product management experience in medium sized business environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to seek and face professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Adept Data Analyst with a proven track record at Pheonix American Salesfocus Solutions Ind Pvt Ltd, enhancing decision-making and business insights through advanced Excel, data visualization, and Tableau. Skilled in data cleaning and fostering team growth, I bring pivotal data-driven results and effective communication to the table.

Accomplished Salesforce Administrator with a proven track record at United Health Group, enhancing system functionalities and improving process efficiency through expert customization and management of Salesforce environments. Skilled in CCNA and adept at fostering team collaboration, significantly contributing to continuous improvement and operational excellence.

Senior Software Engineer with 6.5 years of successful experience in the field of Software Application Development using Java/J2EE and JavaScript Frameworks. Extensive Exposure in using Spring Boot, Microservices, Reactive Framework, Kafka, Redis, Sql, NoSql and Agile Methodologies.

Accomplished Quality Assurance Engineer from Brane Enterprises, adept in Cypress and Postman, enhanced test coverage by 50% and reduced manual testing effort significantly. Excelled in fostering team collaboration and improving product reliability through rigorous regression testing and automation, showcasing strong analytical and leadership skills.

To work in a challenging environment that gives me the opportunity to learn and utilize my knowledge to the best, for the success of the organization and self.
9 years of experience in the IT industry with expertise in Unix, Linux, DevOps, and AWS Cloud. Proficient in OS upgrades, patching in RHEL servers, and kernel patching in Linux. Experienced in configuring FTP, HTTP, and NFS servers. Expertise in administration and user/group management, disk and file system management. Skilled in shell scripting for health check alerts and capacity reports. Proficient in AD, LDAP, Ansible, Git, and AWS administration. Strong experience in Branching and Merging strategies. Experienced in creating custom Docker Images using Dockerfile. Experienced in containerization (Docker, Kubernetes), infrastructure as code (Terraform), and CI/CD pipelines (GitLab, ArgoCD). AWS skills include IAM, EC2, S3, and VPC management. Experienced in writing YAML manifest fields for creating Deployments and Services in Kubernetes. Experienced in setting up NodePort, ClusterIP, and LoadBalancer type Kubernetes Services.

Profile Summary

  Managing underwriting of Self Employed business by offering multiple products like – LAP, Business Installment Loan, Working Capital Finance & Home Loans
  Have been involved in buyout process of NBFC's
  Proficient in connecting with clients to study their business models and understand their requirements.
  1000+ client visits across NBFC's and Banks
  Validate banking, Sales turnover and other key financial ratios that are critical for credit decisioning along with pre-booking FRM checks
  Responsible for authorization for Disbursement process, legal and technical reports
  Evaluating client's credit data & financial statements in order to determine the degree of risk involved in lending money to them.
  Conferring with clients to verify their financial/credit transactions & to resolve their complaints.
  Handling disbursement process & Post disbursal exercise( PDD and audit)
  Handled branch and Hub audit
  Helped company in building the APF portfolio by on boarding the Builders
  Analyzing client records and using the data to recommend payment plans.
  Training & Credit Orientation Program to Sales/RM's/DSA's on business products
  Management MIS and multiple reports
  Keeping a close watch on collection.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Results-driven Management Consultant adept at helping companies improve operational efficiency, team productivity and employee motivation. Hands-on leader with exceptional organizational, critical thinking and prioritization skills. Possessing 6 years of related experience and passion for contributing to business success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Profile Summary

Seasoned Project Manager with 15 years of experience in Quality Engineering management, known for driving projects to consistent success through delivery excellence, continuous improvement, and innovative solutions. Adept at leading multiple teams as both a Scrum Master and Project Manager, with a proven track record in converting prospects into long-term customers through effective Proof of Concepts and Pilots.

Key expertise includes:
- Managing and building Centers of Excellence focused on Security and Performance.
- Engaging in prospect calls, creating RRFs, and collaborating with HR for talent profiling and position closures.
- Driving customer requirements, project coordination, and business relationship management.
- Mentoring teams, allocating and monitoring tasks, providing feedback, forecasting leave, guiding, and motivating team members.
- Identifying training needs to bridge skill gaps and supporting recruitment drives for fresh talent and lateral entrants.
- Proficient in Agile (SCRUM) and Waterfall methodologies.
- Extensive experience in creating test plans, preparing weekly and monthly status reports for stakeholders, and executing performance tests.
- Specializes in Functional, Security, and Performance Testing, including black box testing methods such as Functional, Integration, Accessibility, Regression, End-to-End, and User Acceptance Testing.
- Expertise in installation, firmware upgrade testing, API/Web Service Testing, and performance testing using JMeter.

A results-driven professional committed to delivering high-quality solutions and fostering strong team dynamics to achieve project success.

Overall 10+ years of experience on Software Testing with focus on Functional Analysis and testing of Manual/API Testing/Database & Web based applications. Having domain knowledge on Health Care, E-Commerce and Clinical Trials. Having good knowledge 0f SDLC, STLC, Quality Assurance and testing methodologies. Used Agile practices, Agile and SAFe methodologies in the Software Development Life Cycle (SDLC). Proficiency in automation tools QTP, Selenium. Extensive experience on Test Artifacts (Test Plan, Test Strategy, Test Scenarios, Test cases, and different Matrices as per the Quality Standards) Expertise in preparing Test Summary Report, Traceability Matrix, Weekly Status reports on Testing Activities and conducting reviews. Proficiency with Test management tools like Jira, Rally, ALM and Bugzilla. Proficiency in Authoring Test Cases in Gherkin Format Proficiency in Functional Testing, Regression Testing, Reporting Defects and Defect log. Proficiency in using SoapUI, Swagger and Postman for API Testing. Good Knowledge on HIPPA Compliances. Involved in QA reviews and client meetings as part of testing phase. Proficiency in handling release activities by participating in Acceptance testing and Control Testing. Lead the team in understanding the functional requirements and following the testing process. Well versed in analysis of functional requirements, Design documents and test specifications. Interacted with Product Owners, Business Analysts and Stakeholders in different SDLC Phases. Strong collaboration, team building, interpersonal, good communication skills. Ability to adapt very quickly to a new environment. Ability to determine test scope and provide accurate test estimates. Ability to communicate and collaborate with members of Test Engineering and Development groups.

As a results-driven banking professional with over 5+ years of experience in sales and customer relationship management, I am eager to leverage my strong analytical and interpersonal skills to enhance client satisfaction and drive financial growth. My proven track record in financial product sales, client acquisition, and revenue generation enables me to deliver exceptional service and tailored financial solutions to clients. With expertise in market analysis, strategic planning, and cross-functional team collaboration, I am dedicated to supporting to organization, in achieving its sales targets and customer-centric goals.

Experienced IT Analyst with over 5.6 years of experience in Telecom domain. Excellent reputation for resolving problems and improving customer satisfaction.

Accomplished Talent Acquisition Specialist at Randstad India, adept in screening resumes and recruitment, with a proven track record in talent management and enhancing candidate experience. Leveraged excellent communication and strategic planning skills to exceed performance goals. Expert in applicant tracking systems and training, demonstrating a significant impact on recruitment efficiency and stakeholder satisfaction.

Accomplished Assistant Manager at Concentrix Daksh Services Pvt LTD, leveraged team leadership and training skills to foster a positive work environment and drive business growth. Mentored staff and implemented e-learning, significantly enhancing professional development. Excelled in cross-functional collaboration and compliance management, ensuring continuous improvement and operational excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

To work in a challenging environment that provides me an opportunities for learning and improvement in my carrier.


  Enthusiastic and motivated individual with a passion for customer service.
  Team player excelling in both independent and collaborative settings to achieve shared goals.
  Skilled communicator and problem solver dedicated to creating positive customer experiences.
  Collaborative leader committed to fostering an engaged work culture, adept at building and maintaining relationships in dynamic environments.


I am an engineering graduate with a solid foundation in SQL, Java, and object-oriented programming and am proficient in navigating both Windows and Linux operating systems. Possesses a strong grasp of data structures and algorithms, coupled with exceptional problem-solving abilities. Adept at customer service, showcasing excellent written and verbal communication skills. Exhibits keen analytical skills, employing sound decision-making methodologies. Demonstrates effective time management, ensuring efficient project completion. Combines technical prowess with a knack for problem-solving to deliver innovative solutions. Ready to leverage these skills to contribute effectively in a dynamic engineering environment.

Seasoned Business Analyst offers 10+ years of finance and government industry success. Expert on business and systems requirements, user acceptance testing, and end-user training. Have been able to leverage past lessons to inform future decision-making. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

I am a Hyderabad-based, passionate Home baker. Originally an HR Manager, for the past many years I have been a self-confessed, sprinkle-covered, sticky-fingered, bake-aholic! Any spare hour would be spent mixing, rolling, piping, dusting, ganaching, sprinkling and of course, taste-testing! Parenting, family responsibilities combined with obsession for Financial Independence, has led me to pack up the corporate career and dive head-first into the dessert world. After having taken courses in Chocolate Making and Baking, I decided to turn my passion to work and that's where I've been ever since.

Driven Site Engineer with a proven track record at VANYA CONCRETE TECHNOLOGIES, specializing in technical support and water proofing solutions. Expert in site inspection, demonstrating exceptional work planning and budget control skills. Achieved project targets through effective management and adherence to safety and quality standards.

 I am a highly motivated and proactive in sales, with outstanding networking and organizational skills. My keen ability to foster and maintain client relationships resulted in a 20% increase in sales for the organizations I worked for. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. 

Ambitious new professional seeking opportunities in business and technology. Strong skill in problem solving, communication skills, and analytical thinking. Experience in working with large sets of data and managing people. Seeking entry-level opportunities to expand skills while facilitating company growth.

Driven Technical Assistant with proven expertise in managing computer hardware and software systems at Keybell Solutions. Excelled in resolving over 95% of technical issues, enhancing operations support and customer assistance. Skilled in database management and administrative tasks, demonstrating a unique blend of technical proficiency and exceptional interpersonal abilities.

Data Engineer with Experience in Banking Domain. Well acquainted with Big Data tool stack distributed Computing and Data Structures. Certified as Azure Data Engineer and gained good hands-on experience with ADLS, Azure Synapse Analytics, ADF. Strong Desire to move forward and expand skill set.

 Dynamic Senior Transaction Risk Investigator and Finance Risk Analyst with a proven track record at Amazon Development Center India Pvt Ltd. Excelled in enhancing fraud detection strategies and mentoring teams, showcasing strong analytical skills and team work. Achieved significant reductions in fraud instances through innovative risk assessment techniques and comprehensive investigations. 

Helpful Education Counselor offering 2 years background providing education guidance, monitoring student progress and helping students meet educational requirements. Communicative and reliable professional with expertise assisting at-risk students. In-depth knowledge of curriculum requirements and academic support techniques. Successfully collaborates with students and families to develop educational solutions to learning challenges and barriers.


  Total banking experience of 39 years, in three leading Public /sector Banks viz; State Bank of India, Oriental Bank of Commerce and Punjab National Bank
  The work exposure in the areas of latest Marketing and Customer Acquisition to previous Large Corporate Credit, Credit Monitoring, Administrative Supervision, Branch Banking, Credit appraisal and sanctions
  Exposure in Fores Trade finance and receipts and payments.
  Retail loan marketing and sanctions, pre 7 post sanction monitoring.



Proven Financial Analyst with a track record of enhancing month-end close processes and audit facilitation at Parexel International India Pvt Ltd. Excelled in leveraging Oracle and OPF for insightful financial reporting. Demonstrated analytical prowess and problem-solving skills, training over 100 employees across global offices.

Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.

Skilled Cloud Engineering Manager at Deloitte Consulting. Over 11-year consulting career, focused on architecting and delivering scalable cloud-based data integration, enterprise data-warehousing and business intelligence solutions for clients across industries, using Agile as well as Waterfall methodologies. Regularly work with key client stakeholders and sponsors to define the scope, strategy and roadmap of technology projects and estimating the effort for delivering these projects. Responsibilities on a project typically involve managing a project to the plan, architecting the solution, designing the applications, and leading the project team of functional and technical resources that deliver the project.

To work for an organization provides a challenging and educative working environment where I can learn, apply my knowledge and leverage my skills for organizational and personal growth.
Having 5 years’ experience as a Linux System Administrator . Worked on multiple Infrastructures during various phases of IT infrastructure such as Implementation and performance monitoring and troubleshooting, implementation of new project roll-out. Installation, Updating, Migration, Security, Backup, Disaster Recovery, Performance Monitoring on UNIX Systems. Hands on experience on AWS EC2 ,ELB,S3,IAM,Route 53 and VPC on AWS Hands on experience on GCE image, VM instance creation. Hands on experience on OVA and ISO image creation Hands on experience on monitoring the logs on Cloud watch. Knowledge on PROCESS & DISK MANAGEMENT in Linux. Knowledge on Chef, Puppet, Ansible and Jenkins tools. Hands on experience on Auto deployments and developing scripts. Experience on configuring the RAID’s, LVM’s, SAN and NAS. Hands on experience on developing scripts for repeated issues like file system monitoring and CPU utilization etc. Experience on managing the User and Group Administration of creating, modifying and deleting users and groups and providing the security for user and group accounts. File Permissions like, SetUID, SetGID, ACL and Sticky Bit. Remote login by using the SSH. Knowledge on editing files by using Vim Editor and touch and cat commands. Package management installation with RPM & YUM management in Red hat Linux Good knowledge on Linux servers HTTP, FTP, NFS, Samba Servers and DNS servers. Configuring Apache & MySQL servers Good understanding of VMware technologies. Automated VM deployment and migration using VMotion, SVMotion Installation, Configuration and Maintenance of VMware ESX 5.1, 5.5 and Virtual machines. Importing and exporting Virtual Machines. Good Experience in cloning and template creation. Creating and Managing Virtual server (VM) with VMware Vshpere.IT Service Management (ITSM) based on ITIL best practices ITIL V3 Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Shell scripting for automation. AMAZON WEB SERVICES (AWS) Knowledge of Cloud Infrastructure Environment. Good knowledge on launch Elastic Cloud Computing (EC2) instance with security group and key pairs. Having good understanding on Elastic Load Balancer (ELB). Having knowledge on adding Elastic Block Storage (EBS). Having knowledge on creating Route53 configuration Having knowledge on Virtual Private Cloud (VPC) configuration Having knowledge on assign Identity Access Management (IAM). Having knowledge about launching Database (DB) instances and Relational Database Service (RDS) Instances. Creating and configuring SNS and (SQS) Simple Queue Service. Good understandings on cloud watch Metrics. Hosting a website and storage backup with help of Simple Storage Service (S3) bucket.

Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Career Episode
Commenced career as Associate Operations Processor in ARCOE team (Account Reconcilement Center Of Excellence) in the year 2018,promoted as Operations Processor in the year 2020, Senior Operations Processor in the year 2021 and Operation Lead Processor in the year 2023

Responsibilities
Performing QC for each TMs on daily basis
Acting as SME in resolving process related queries
Providing Training for new TMs
Preparing Monthly Based Reports base up on TMs performance
Preparing score cards for individual TMs
Acting as Back Up in the absence of Manager
Prepared SOPs and Procedures for all four processes

Achievements
Received Golden Spoke Award in the year 2022
Received Gold Coin Award in the year 2021
Received Wells Fargo Champion award in the year 2020
Received Quality Champ award for 8 times and monthly best performer for 6 times
Promoted as Lead Operation Processor in the year 2023
Reduced Training Window from 8 months to 3 months
Given two Idea Projects and three best practices



 Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. 

I am a dedicated and compassionate dentist committed to patient-centered care, ensuring patients feel comfortable and informed. My gentle approach fosters a trusting environment. Passionate about dental advancements, I regularly attend medical conferences and engage in continuing education. Volunteering at medical camps allows me to extend my skills to underprivileged communities. Outside of my profession, I am an avid sports enthusiast, enjoying badminton and basketball.

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