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A safety and customer support expert with a proven track record of success. Adept at handling critical incidents and investigations, ensuring customer satisfaction. Demonstrated ability to analyze complex situations and collaborate effectively. Possesses strong leadership skills with the ability to mentor and guide others. Seeking a challenging opportunity to drive positive impact and growth.

With over 16 years of expertise in AVAYA, Cisco, and Genesys systems, I've led significant migration projects at JP Morgan Chase, enhancing global communication infrastructures. Renowned for my problem-solving abilities and vendor management skills, I've driven process improvements, ensuring robust voice operations and production management. My support in technology support has consistently delivered business-critical solutions.

As a Volleyball Coach at Zilla Parishad High School, I excelled in using motivational leadership and strategic planning to enhance team performance. My approach to individual skill development and team bonding led to significant program improvements, showcasing my ability to inspire athletes and foster a culture of excellence and sportsmanship.

Dynamic professional with a proven track record at Dell International, enhancing store performance and market share through strategic merchandising and effective customer service. Skilled in merchandise planning, sales analysis, and resolving customer complaints with empathy. Demonstrated ability to improve sales processes, leading to increased loyalty and repeat business.

Dynamic and detail-oriented professional with advanced analytical, organizational, and problem-solving skills developed through postgraduate-level expertise. Skilled in managing complex tasks, interpreting data, and delivering insights to support decision-making. Proactive, adaptable, and committed to driving success in a collaborative environment.

Migrating Mule APIs to Spring Boot
Objective: Transitioned Mule APIs to Spring Boot to enhance performance, scalability, and maintainability.
Development: Collaborated with Business Analysts to understand API contracts, including request/response payloads, headers, authentication, and error handling specifications. Designed and developed APIs in Spring Boot, adhering to contract specifications and backend integration requirements.
Testing: Performed functional testing using Postman to validate scenarios. Conducted unit testing with JUnit and Mockito, ensuring code quality and reliability.
Deployment: Leveraged Jenkins pipelines for Continuous Integration (CI) and Continuous Deployment (CD). Ensured adherence to coding standards during CI checks and successfully deployed APIs to development servers via CD pipelines.
Quality Assurance & Delivery: Coordinated with QA teams for thorough testing and incorporated feedback for continuous improvements. Achieved successful deployment of APIs to SIT and production environments, meeting project deadlines and milestones.
Outcome: Delivered a fully functional, optimized API system, resulting in improved performance and project success.

Adept at R&D documentation with a proven track record at MSN Laboratories Pvt. Ltd, I excel in generating critical reports on Nitrososmine and Genotoxic Impurities, alongside optimizing supplier lists. Skilled in both technical benchwork and utilizing software like Excel and Chemdraw, I significantly enhance project efficiency and safety standards. My analytical prowess and adaptability ensure high-quality outcomes in fast-paced environments.

Results-driven HR professional with 10 years of extensive experience across IT, ITES, Logistics, and Manufacturing industries. Expertise in HR operations, employee relations, statutory compliance, and organizational development. Proven ability to streamline HR processes, enhances employee engagement, and aligns HR strategies with business objectives. Skilled in leveraging HRIS tools, ensuring compliance, and fostering inclusive workplace cultures.

Adept Software Engineer with a proven track record at current and previous companies, showcasing expertise in web development and a strong foundation in Agile best practices. Spearheaded the development of a cutting-edge Electronic Data Capture System, enhancing data accuracy and efficiency. Known for exceptional problem-solving skills and a collaborative approach, consistently delivering projects that exceed expectations.

Experienced HR specialist with over two years in guiding teams to ensure compliance, enhance communication, and achieve workforce goals. Proficient in talent acquisition, retention, negotiation, and employee development. Skilled in resolving complex issues and aligning HR strategies with business objectives.

Dynamic leader with over 5 Years of proven track record at PurpleTalk, specializing in automation & scripting and data analysis & visualization. Elevated team performance by reducing lead contact redundancy by 85% and fostering a culture of collaboration. Excelled in roles requiring leadership and advanced analytical skills, driving significant business improvements and team efficiency.

Detail-oriented Process Design Engineer with 5+ years of experience in wind turbine service; manufacturing processes and quality documentation. Proven track record in enhancing efficiency and process optimization through innovative solutions and collaboration with cross- functional teams. Adept at explaining complex design development concepts and processes to a variety of professional; and lay audiences in a clear and accessible manner.

Service Delivery Manager with 17 years of experience in IT application support services . Strong leader with techno functional expertise in banking with payments domain , known for driving efficiency and utilizes data driven strategic approaches to improve operational outcomes. Polished individual with drive to proactively initiate positive change. Well versed with working in global teams, certified in ITIL process and subject matter expert (SME) on critical banking applications .

With over 3.8 years at Wipro , excelled in Datacom and Networking, particularly in L2 and L3 protocol testing. Demonstrated expertise in Python and Agile methodologies, enhancing project outcomes. Known for robust problem-solving skills and a proactive approach in team collaborations, significantly contributing to the Ericsson project's success.

Principal Engineer, Java developer Experience 13+ Yrs. Experience in Enterprise Content Management (ECM), Archiving Data, Automation

Results-driven management professional prepared to excel in role. Extensive expertise in client relations, strategic planning, and project oversight. Strong focus on team collaboration and adaptability to changing needs, ensuring reliable performance and impactful results. Skilled in leadership, communication, and delivering client satisfaction through strategic solutions.

Helping energy advisors close deals by managing and handling sales operations through design engineering and pipeline management. Successfully led cross-functional teams to achieve organizational goals and enhance productivity. Demonstrated strong leadership and strategic planning skills in dynamic environments.

Experienced Business Analyst with over 3 years of expertise in supporting business solutions and operations. Skilled in driving user growth, boosting user retention, and identifying trends and patterns to drive business decisions with robust analytical skills and proven track record in driving impactful decisions, Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.

Skilled professional with 17.5 years of experience as a Solution Designer, Business Analyst and Process Designer with focus on OSS/BSS solution design, process design, business analysis, client co-ordination and issue resolution in service fulfillment and assurance area.
Worked for British Telecom and Openreach projects with onshore work experience with clients in the UK.

Dynamic and adaptable professional with extensive experience in educational and humanitarian roles, notably with Hälsa International & IBO Italia ODV - ETS. Excelled in project management, showcasing problem-solving skills and proficiency in French, Spanish, and Italian. Ability in fostering teamwork and collaboration, significantly contributing to community development and educational initiatives.

Adept Chef De Partie with a proven track record at ARIKO, I excel in menu development and team management. Leveraging skills in ingredient sourcing and kitchen organization, I've developed dishes that significantly increased customer base. Known for enhancing kitchen efficiency and mentoring staff, my approach transforms challenges into culinary excellence.
Creative Chef driving and sustaining remarkable restaurant growth by offering unparalleled customer experiences. Specializing in avant garde cuisine with skills in concept development and high-quality restaurant operation.

Product Engineer with 7 years of experience designing and developing scalable Java-based backend solutions for recruiter software (CRM). Proficient in improving system efficiency, integrating third-party APIs, and implementing robust features to meet dynamic business needs. Seeking to leverage technical expertise and domain knowledge to contribute to innovative projects.

Well-organized Human Resources professional bringing 10 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.

Dynamic leader with extensive experience in operations management and stakeholder relations, notably at State Street Corporate Services. Proven track record in driving business transformation and ensuring compliance, resulting in enhanced operational efficiency through process automation and successful leadership of high-impact projects. Exceptional analytical skills and steadfast commitment to delivering customer service excellence, leading to significant improvements in client satisfaction and operational productivity.

Experienced Data Engineer with a demonstrated history of work in the Pharma Domain. Skilled in Python, Spark, SQL, AWS Stack, Data Analytics and Project Management. Bachelor of Technology (B.E) Degree, in Electronics and Communications from Birla Institute of Technology, Mesra, Ranchi.

Dedicated Senior Systems Engineer adept at collaborating with clients and team members to determine job scope and project milestones for mechanical systems projects. Over 3 years of systems engineering prowess and knowledge. Proactive and structured with drive for innovation.
Organized Systems Engineer skilled in developing product testing procedures and monitoring production to maintain quality and efficiency. Frequently commended for creative problem-solving and continuous improvement contributions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented Financial Analyst with 2.7 years of experience at Tata Consultancy Services (TCS), specializing in web crawling, financial data analysis, and document extraction. Expertise in utilizing Bloomberg Terminal and web scraping technologies to deliver timely, high-quality financial information. Proven ability to handle high-priority tasks and maintain consistent productivity and accuracy. Seeking to leverage analytical skills and technical expertise in a challenging role within a leading MNC.

Accomplished Senior Engineer with a robust background in Embedded Systems and responsible for resolving complex software issues at Qualcomm.

Experienced Product Manager in the gaming industry, specializing in Compliance and Regulatory frameworks across EU , UK and the US. Proven track record of delivering multiple high-priority, hard-deadline projects within tight timeframes while ensuring full regulatory compliance with gaming licensure, AML policies, and responsible gaming practices. Skilled at managing International Compliance efforts, collaborating with external and internal stakeholders and swiftly adapting to evolving legal standards. Balance fast-paced project execution with thorough adherence to regulations.

Veteran IT Manager with 6+ years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.

Adaptable professional with 7+ years of experience and a proven knowledge of application development and programming. Aiming to leverage my skills to successfully fill the software developer role at your company.

Chartered Accountant with 3.5 years of post-qualification experience in US and Indian statutory audits. Currently working as a Senior Associate (Assurance) at PricewaterhouseCoopers Service delivery center, demonstrated ability to lead and manage audits. Skilled in training and mentoring staff to build cohesive teams and consistently meeting stringent deadlines.

Experienced software professional with over 13 years and 10 months of hands-on experience in mobile application development. Currently a Principal Engineer at Kony India Pvt Ltd, specializing in iPhone, Android, Blackberry, J2ME, and Windows Mobile Operating Systems using Kony IDE. Skilled in requirements analysis, troubleshooting, code reviews, client communication, and training. Strong working knowledge of JavaScript. Self-starter and highly motivated team player with excellent communication, presentation, and interpersonal skills. Thrives in challenging and cross-platform environments. Excels in analytical thinking and quick adaptation to new technologies. Goal-driven Principal Engineer adept at reviewing plans, implementing improvements, and JavaScript expertise. Seeking new professional challenges and dynamic responsibilities.

Proven Finance Executive with a track record of enhancing cash flow and ensuring regulatory compliance at GLOBAL FIRM. Expert in financial reports and adept at audit preparation, I excel in performance monitoring and business forecasting. My strategic analysis significantly improved financial health, demonstrating a strong blend of analytical and management skills.

Motivated and results-driven Management Trainee with strong leadership qualities and a commitment to excellence. Proficient at working in fast-paced environments while mastering company functions and policies. Eager to contribute to growth strategies and mentor teams to success, with a focus on continuous professional development.

Results-driven Project Manager with over 11 years of experience specializing in reporting and data analytics. Proven ability to manage multiple projects simultaneously, delivering insightful reports that drive strategic decision-making. Seeking a challenging position leveraging the expertise in project reporting, data analysis, and stakeholder communication to contribute to the success of a project. Adept at leading cross-functional teams and implementing solutions to streamline operations and optimize reporting processes.

Adept Project Manager with a proven track record at Fractal Analytics, adept in leading diverse teams to deliver projects that exceed expectations. Specializes in project planning, development, and tracking, enhancing decision-making through Power BI solutions. Demonstrates exceptional leadership and analytical skills, ensuring projects align with organizational goals.

At CL Infotech Pvt Ltd, a seasoned QA Test Engineer enhanced software quality and efficiency by adeptly employing Selenium for test automation and demonstrating exceptional defect tracking capabilities. Leveraged agile methodologies to expedite market releases, significantly reducing product defects and improving team knowledge transfer through meticulous documentation.

QA Professional with 3.8 years of experience committed to confirming proper functionality and usability of software products before release. Experience in Functional, Regression and Integration testing and test plans and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Also, expertize in preparing Requirements for BRDs for new implementations and functional specific document.

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