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Bilingual self-starter with broad customer service background, skilled in developing relationships and providing exceptional individualized service. Oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.(Authorized to work in the US for any employer)

Dedicated professional with extensive experience in the administrative industry, committed to delivering comprehensive support that ensures smooth and efficient operations. Demonstrated expertise in managing multiple tasks simultaneously while maintaining a high level of organization and attention to detail. Known for fostering positive relationships with colleagues and clients, contributing to a collaborative work environment. Eager to leverage skills and experience to enhance productivity and drive team success.

Dynamic Customer Care Supervisor at Crowley Shared Services with a proven track record in operational efficiency management and account relationship development. Expert in implementing service solutions and fostering cross-functional teamwork, enhancing client satisfaction through effective problem resolution and training program delivery. Committed to driving performance improvements and building lasting client relationships.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Loves to work together as a team or individually. Military Spouse.

Detail-oriented professional with progressive experience in the medical remittance field, transitioning from a collections agent to backup supervisor and currently serving as a quality agent. Recognized for responsibility, logic, and analytical skills, with a strong emphasis on collaborative case resolution. Passionate about continuous improvement and standardization of processes to ensure operational accuracy. Quality assurance expert with a proven track record of maintaining high standards and delivering impactful results through strong team collaboration and adaptability to changing needs. Skilled in process improvement and root cause analysis, fostering a reliable and efficient work environment.

   Industrious Maintenance Supervisor bringing 24 years of experience in maintenance and mechanic technician, repair and team leadership to fill a Maintenance manager role with a quality-focused team. 

Como gerente de sucursal, tengo habilidades en liderazgo y gestión de equipos, buscando siempre la mejora continua y la satisfacción del cliente. Ofrezco mi experiencia en la toma de decisiones y en la implementación de estrategias de ventas efectivas.

Dynamic Operations Manager with a proven track record at Block By Block, excelling in team management and customer relationship building. Expert in contract negotiations and training, I consistently drive operational excellence and enhance productivity, leveraging strong analytical skills to implement effective solutions and achieve high performance metrics.

Dedicated volunteer at Nuevas Ideas Punto Cyan, adept at fostering teamwork and collaboration to assist elderly voters. Demonstrated strong problem-solving skills and attention to detail while ensuring efficient transportation to polling places. Committed to community service, I bring a positive attitude and organizational skills to every initiative.

Dynamic and organized professional with experience at Cognizant as a Clerk/Scheduler, adept at coordinating medical appointments and ensuring optimal staffing levels. Recognized for exceptional active listening and adaptability, effectively managing communication between patients and facilities while utilizing basic computer skills to enhance operational efficiency.

Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance client interactions and satisfaction. Track record of problem-solving in dynamic environments.
Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.

Gerente general con habilidades de liderazgo, gestión de equipos y toma de decisiones estratégicas. Busco un puesto desde el que impulsar el éxito y crecimiento de la empresa, así como mi desarrollo profesional. Ofrezco compromiso, ética y visión a largo plazo.

Dynamic Customer Service Representative with a proven track record at Teleperformance, excelling in complaint resolution and relationship building. Leveraged active listening and critical thinking to enhance customer satisfaction, resulting in increased loyalty. Proficient in data entry and payment processing, effectively managing high-stress situations to deliver exceptional service.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.

Dynamic architect with a proven track record at the Ministry of Public Works of El Salvador, specializing in Public spaces design and project management. Expert in AutoCAD and skilled in fostering teamwork, I deliver innovative solutions that enhance efficiency and comply with regulations, ensuring high-quality outcomes in every project.

Accomplished leader with proven success in managing diverse construction projects. Effectively translates architectural and managerial directives into actionable on-site plans, ensuring project requirements are consistently met. Skilled in proactive problem-solving and upholding rigorous standards throughout project execution.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Dynamic Landscape Production Manager with proven expertise at Rolando Linares Landscape, skilled in budgeting and site analysis. Enhanced client satisfaction through tailored designs and improved project efficiency. Adept at scheduling and planning, I consistently maintained high-quality standards while fostering strong client relationships and promoting workplace safety.

Professional in the area of

customer service with extensive experience in telecommunications, where I have developed advanced skills in customer service management for more than 3 years, I have a fluent command of English, which allows me to offer support in both Spanish and English, optimizing communication with international clients, my experience covers areas such as financial services such as payments, credit cards, fraud reporting, products from online platforms or physical stores I have been responsible for providing fast and accurate solutions guaranteeing a satisfactory experience, Committed to the continuous improvement of objectives, I seek to contribute my skills and experiences in a dynamic environment that values



exceptional service

 Profesional con una excelente capacidad de organización y amplia experiencia profesional. Me caracterizo por ser una persona muy trabajadora, y por ofrecer una buena atención al cliente, incluyendo la solución de posibles incidencias. En busca de una nueva oportunidad laboral con la que desarrollar mi carrera. 

Human Resources professional well-versed in developing and strengthening relationships with internal team members, and applicants to quickly fill open technical positions with best-fitting candidates. Proficient in sorting resumes, determining applicant eligibility, and performing skill assessments.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable support and seamless coordination. Skilled in project management, strategic planning, and resource allocation. Known for achieving results and fostering productive work environment.

Highly organized and detail-oriented professional with a strong background in administrative support. Skilled in managing complex schedules, coordinating travel logistics, and optimizing office operations for greater efficiency. Proactive problem-solver with the ability to anticipate needs and implement strategic solutions to support team success.

Proven Customer Service Representative with a track record of enhancing customer loyalty and satisfaction at OCS Logistics. Excelled in resolving complaints with empathy and leveraging product knowledge for informed recommendations. Demonstrated adaptability and problem-solving skills, significantly improving team performance and customer service delivery.

Infrastructure professional with strong expertise in designing, implementing, and managing complex IT systems. Adept at optimizing infrastructure to support business objectives and drive efficiency. Highly skilled in team collaboration, proactive in adapting to changing environments, and known for delivering reliable, scalable solutions. Proficient in cloud computing, network architecture, and python, Java programming approach to problem-solving and continuous improvement.

Egresada de la licenciatura en Contaduría Pública con dos años de experiencia profesional. Trabajé durante un año en la planificación y ejecución de auditorías financieras y tengo experiencia práctica en contabilidad gubernamental. Me he encargado de gestionar registros contables, realizar conciliaciones bancarias, y cuento con formación en el uso de software de auditoría. Además, poseo habilidades de liderazgo y estoy enfocada en la mejora continua de procesos contables y financieros.

Líder visionario y emprendedor con más de 10 años de experiencia en transformación digital, planificación estratégica y crecimiento empresarial. Fundador y CEO de Opres, una empresa líder regional en marketing digital e implementación de CRM, que ha modernizado más de 35 negocios en sectores como bienes raíces, educación superior y retail. Experto en desarrollar soluciones innovadoras, optimizar procesos y establecer alianzas estratégicas con socios globales como HubSpot, Meta y Google. Miembro activo de juntas directivas con experiencia comprobada en gobernanza, resolución de conflictos y creación de valor para empresas familiares y organizaciones sin fines de lucro. Apasionado por impulsar el crecimiento sostenible y el impacto a largo plazo a través de la tecnología y la visión estratégica.

Adept at managing high call volumes with empathy and precision, I enhanced customer satisfaction at Skycom through exceptional complaint handling and technical support. Leveraging skills in organization and insurance terminology, I resolved complex issues, boosting client education and service quality. My expertise in [software] and active listening propelled operational excellence.

I am a results-driven professional with extensive experience in customer success and administrative management, acquired through various roles in prestigious international organizations. I am committed to achieving excellence in every position, ensuring that my contributions align with the organization's goals.

Dynamic English Teacher with a proven track record at Academia Europea, enhancing student engagement through innovative lesson planning and effective classroom management. Specializes in fostering student motivation and support, leveraging problem-solving skills for academic success. Expert in lesson planning and online teaching, consistently promoting a positive learning environment.

Professional hospitality worker with proven track record in maintaining cleanliness and order in high-traffic environments. Adept at quickly adapting to changing needs and collaborating with team members to deliver outstanding results. Reliable, organized, and proficient in using cleaning equipment and materials to ensure optimal guest satisfaction.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.

Con experiencia en Foundever, me especializo en servicio al cliente y resolución de problemas, destacando por mejorar la lealtad del cliente a través de empatía y conocimiento del producto. Mis habilidades en escucha activa y pensamiento crítico contribuyen a una satisfacción superior, reflejando un compromiso genuino con la excelencia en el servicio.

Focused customer service representative with 10 years of experience in call center sales, service and support.

Accomplished Trilingual IoT Specialist with a proven track record at Telus International, enhancing customer satisfaction through expert problem-solving and quality assurance. Skilled in technical communication and root cause analysis, significantly streamlining workflows and improving project outcomes. Demonstrates exceptional customer relations and a commitment to excellence, fostering increased loyalty and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic French Teacher and Customer Service Representative with a proven track record at Universidad Catolica De El Salvador and Telus International. Expert in enhancing French fluency and classroom management, coupled with exceptional adaptability and problem-solving skills. Achieved increased student language retention and customer loyalty through innovative strategies and empathetic service.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections.

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