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Final year Architecture student at the Universidad Centroamericana José Simeón Cañas (UCA) with a strong ability to quickly and efficiently acquire new skills. Thrives in studies and demonstrates dedication to learning, adaptability, and growth. Eager to apply knowledge and expertise in a professional setting to contribute to innovative and impactful architectural projects.

Dynamic and decisive leader with a strong background in operations and floor management. Demonstrated ability to effectively manage teams, resolve complex issues, and implement strategic solutions to drive operational excellence. Proven ability to create a positive and efficient work environment, ensuring optimal performance and customer satisfaction.

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción de los demás. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.
Conductor responsable y con historial de buena conducción. Tengo disponibilidad para ir a diferentes partes y capacidad de adaptación para rotaciones de horarios y jornadas laborales. Me interesa un empleo estable con posibilidades de crecimiento profesional.

En mi rol actual como Especialista en Gobernanza, Riesgos y Cumplimiento, soy responsable de auditar transacciones, monitorear la calidad de los datos y garantizar que las operaciones cumplan con los procesos establecidos. Utilizo principalmente Excel para organizar, analizar y crear informes detallados sobre las transacciones, y asegurarme de que la información sea precisa y útil para la toma de decisiones. Además, me interesa mejorar mis habilidades y estoy en proceso de aprender SQL para ampliar mis capacidades en el análisis de datos y mejorar la eficiencia en mis tareas.

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data and AI.

 Recent graduate with excellent communication and customer service skills. Friendly, hardworking and open team player, ready to learn and develop new skills. Offers adaptable and methodical approach to problem-solving and new challenges. 

Proven Customer Care Representative with a track record of enhancing customer satisfaction at Teleperformance. Excelled in handling high-volume inquiries with empathy and patience, demonstrating exceptional problem-solving and multitasking abilities. Achieved a significant improvement in complaint resolution efficiency, leveraging both customer service expertise and active listening skills.

Detail-oriented and proactive Administrative Assistant with 4+ years of experience in remote and in-office support. Skilled in client management, scheduling, document handling, and digital productivity tools. Bilingual in English and Spanish, with strong communication and problem-solving skills. Adept at improving workflows and ensuring smooth daily operations.

Dinámico Tutor del Colegio Leon Siguenza, especializado en desarrollo de habilidades y planificación de lecciones. Impulsé la confianza estudiantil y el interés por el aprendizaje mediante métodos de enseñanza innovadores y empatía. Destacado por manejo de tiempo excepcional y habilidades de escucha activa, contribuyendo significativamente al progreso académico de los estudiantes.

Experienced professional with a strong leadership background, skilled in leading teams to success and exceeding organizational goals. Demonstrated expertise in fostering collaboration, developing strategic plans, and finding innovative solutions. Recognized for exceptional communication abilities, adaptability, and dependability. Well-equipped to cultivate a productive and positive work environment while effectively navigating evolving demands.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Passionate with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

I am a .NET developer with experience in designing, developing, and maintaining robust and scalable applications. Additionally, I have a strong background as a full-stack web developer and database administrator, enabling me to tackle projects from an end-to-end perspective, ensuring efficiency and quality in every delivered solution.

I excel in problem-solving, attention to detail, and delivering technological solutions that meet client expectations, with a strong focus on quality and performance.

Amplia experiencia con Mindfulness coaching en inteligencia emocional , manejo de stress o burnout, mi objetivo es logres abrazar que la vida plena es posible a pesar de las circunstancias alcanzando el balance , desarrollar tus aptitudes físicas y mentales, guiar a ganar confianza en tus habilidades a través de herramientas practicas y efectivas.
Mente quieta, espalda recta y corazón tranquilo.

Accomplished 3D and Graphic Designer with a proven track record at DNERO APP, adept in Creative Cloud software and exceptional time management. Spearheaded interactive UI designs and optimized web imagery, enhancing user engagement significantly. Cultivated strong manufacturer relationships, ensuring seamless production workflows. Balances innovative design with strategic market research to elevate brand identity and customer loyalty.

Dynamic and adaptable professional with experience at Pull&Bear Y Bershka, demonstrating strong problem-solving abilities and a positive attitude. Excelled in fast-paced environments through exceptional teamwork, organizational efficiency, and attention to detail. Proven track record of quickly mastering new skills and contributing to team success.

Adept at enhancing customer experiences, I excelled at Telus International by mastering complaint handling and critical thinking, significantly improving service quality. Proactive approach in social media support and feedback management underscored my adaptability and commitment to excellence, making me a valuable asset in customer service and team collaboration. Demonstrates exceptional adaptability and a proven track record of rapidly acquiring new competencies. Consistently exhibits strong learning agility while embracing professional development opportunities and diverse challenges. Maintains a growth mindset focused on continuous skill enhancement and professional evolution

Comunicadora versátil e íntegra, apasionada por el aprendizaje y el crecimiento tanto laboral como personal. Mi enfoque se basa en la autenticidad y el compromiso, lo que permite adaptarme a diferentes entornos y desafíos. A lo largo de mi carrera, cultivo una actitud proactiva y de aprendizaje continuo para aportar valor a los proyectos de los que soy parte.

 Adept at delivering process improvements that increase efficiencies and performance. Organized and articulate with excellent troubleshooting abilities.    Talented Process Improvement Manager focused on process improvement and on-time delivery of all projects. Possesses advanced knowledge of SAP BO. Specializes s in applying project budgeting and forecasting techniques to prevent unforeseen obstacles and produce reliable outcomes.    Process Manager with excellent track record in collaboration across departments to evaluate, design and implement business processes. Consistently improved processes and managed change among stakeholders using positive approaches. Well-established data analysis experience. 

Dedicated and versatile Waitress Trainee at Azarias Bednego Ramos Cerén, excelling in cleanliness and food service etiquette. Proven ability to enhance customer satisfaction through exceptional service and high-quality food presentation. Skilled in conflict resolution, ensuring a harmonious dining experience for all guests.

Passionate about growth, exploration, and immersion in the dynamic realms of business, strategy, and investing. Committed to broadening horizons, deepening understanding, and bringing a unique perspective to these captivating fields. Possess exceptional skills in conflict resolution, communication, and problem-solving, with a strong background in customer interactions and service solutions. Always focused on ensuring customer satisfaction and loyalty through efficient and empathetic service. Effective team collaborator who is adaptable to changing needs and consistently strives for results. Known for reliability and a proactive approach, committed to meeting both customer and organizational goals.

Driven by a passion for teamwork and technological proficiency, I excelled as a Volunteer at Liceo Doctor José Leiva León, where I leveraged my computer skills and positive attitude to effectively communicate and collaborate. My experience underscores a commitment to fostering meaningful connections and achieving collective goals.

I am a Strategic Accounts Manager at The/Studio, a company that offers creative and customized solutions for the design and production of personalized products. My role involves managing client relationships, conducting business analysis, presenting proposals, and solving problems. I have over two years of experience in sales and marketing, having worked as an analyst at Veronica's Insurance and as a project coordinator at CAP Digisoft Growth Center. In these roles, I developed skills such as data analysis, communication, negotiation, and leadership. I am passionate about creating value for clients and helping them achieve their goals. I consider myself a creative, analytical, adaptable, and results-oriented person. My academic background is related to business administration and economics.

Ingeniero en sistemas y redes informáticas con conocimientos en metodologías de desarrollo de software, redes, manejo de ofimática, atención al cliente, conocedor de nuevas tecnologías y herramientas de comunicación, mantenimientos preventivos e instalación de software con una buena actitud de liderazgo y buen trato con las personas.

Dedicated customer service professional with a strong emphasis on delivering exceptional client experiences and resolving challenges effectively. Skilled in communication and detail-oriented problem-solving, contribute to enhancing customer satisfaction and operational efficiency. As a member of the pricing division team, collaborate with sales to ensure accurate program implementation and pricing accuracy, ensuring that all customer requirements are met and exceeded. Passionate about fostering positive relationships and optimizing processes to support organizational goals.

I’m a driven 20-year-old with a natural enthusiasm for learning and personal growth. Known for my strong communication skills, I excel at selling ideas, engaging others, and providing exceptional customer service. I’m a fast learner, able to quickly grasp new concepts, and am highly adaptable in fast-paced environments. My commitment to personal and professional development is reflected in my ability to balance work and study for over a year and a half, consistently exceeding expectations. I'm seeking an opportunity to apply my skills and continue growing.

Energetic and professionally effective at handling high workloads. Serves diverse needs with friendly, fast support. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered ethical and detail-oriented. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Works smoothly with all levels of personnel, leveraging diplomatic communication and strong collaborative skills. Customer-focused, skilled Cashier Team Lead with driven work ethic as well as friendly with strong interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Motivated sales professional seeking increasing responsibility in retail environment. Very professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.
Seasoned Cashier Team Lead with robust experience in retail environments. Skilled in driving team performance, cash management processes, and enhancing customer satisfaction levels. Notable ability to work in fast-paced settings while maintaining accuracy and efficiency. Transformative impact within teams through effective leadership and problem-solving abilities.

 Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. 

Technology Operations & Service Delivery Leader with 20+ years of experience leading regional delivery, service management and IT operations for enterprise customers across LATAM and North America. Currently Head of Service Delivery for a 30+ account portfolio (~USD 20M/year, 200+ technology engineers), combining a results-driven mindset with a people-oriented leadership style. Pursuing a Master’s in Artificial Intelligence Applied to Business, leveraging AI and data to boost productivity, predictability and service quality.

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

At Telus International, honed data entry and empathy skills, enhancing client satisfaction through expert support and effective problem-solving. Demonstrating adaptability, resolved inquiries in multiple languages and improved processes by participating in cross-functional teams, showcasing ability to thrive under pressure and collaborate effectively. Motivated Medical Student with exceptional skills in patient interviewing and assessment, comprehensive knowledge of relevant medical concepts and laboratory procedures. Strong leadership abilities with a passion for learning new tasks and concepts quickly. Excellent communication, interpersonal and organizational talents.

Driven professional with a proven track record at Telus International, enhancing customer loyalty through exceptional complaint resolution and empathy. Skilled in customer service and active listening, adept at fostering positive relations and teamwork as an Assistant Manager at Focus. Demonstrated ability to improve satisfaction and efficiently manage calls, showcasing problem-solving abilities and product knowledge.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

CAPM (Associate Project Management) and Lean Six Sigma, Yellow Belt certified Industrial Engineer possessing 5 years of experience as an Operations Team Leader for Google Projects in the BPO/call center industry. Highly focused on customer satisfaction, I have consistently exceeded projected targets in this area through effective leadership, individual coaching, and problem-solving. Skilled in data analysis and financial management, including creating bonus structures based on KPIs.

I am a results-driven sales professional with over 13 years of
experience in strategic lead generation and client relationship
management, including 6 years of successful remote work. I have a
proven track record of consistently exceeding targets and thrive in
fast-paced environments. My strengths lie in effective
communication and negotiation.
My experience encompasses diverse markets, including North
America, APAC, EMEA, and LATAM, enabling me to effectively meet
client needs across various regions. I possess hands-on experience in
conducting product demonstrations and managing the full sales
cycle—from lead generation to closing deals. My strong
organizational skills ensure efficient follow-ups and a well-maintained
sales pipeline.
I am passionate about fostering meaningful relationships that drive
success and contribute to sustainable business growth.

Con experiencia en el sector BPO, me especializo en liderazgo de equipos y optimización de procesos. He implementado estrategias para mejorar el rendimiento y alcanzar objetivos, destacando en la resolución de problemas y la gestión efectiva de personal.

Driven and accomplished Customer Service Representative with a proven track record at Bank of Montreal, BMO, and Kohls Department Store. Excelled in handling customer inquiries and resolving complex issues, enhancing customer satisfaction. Skilled in data entry and active listening, demonstrating a significant improvement in service efficiency and problem resolution.

Proven Customer Service Representative with a track record of enhancing customer loyalty through empathetic resolution of complaints and adept call management. Excelled at Foundever by surpassing service standards and mastering product knowledge, alongside developing strong client relationships through active listening. Skilled in both customer education and maintaining detailed follow-up records, consistently achieving positive outcomes in high-stress situations.

Qualified Advanced Technical Support Specialist with 8 years of helpdesk and customer service experience. Provides comprehensive support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues.

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