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Customer-focused IT Engineer with 6+ years of experience providing both Level 1 and 2 end user support, and service delivery and deployment of software/hardware based solutions.

PERSONAL PROFILE
Name : Cheng Lye Leng (Stephanie )
Nationality : Singaporean
Gender : Female
Contact : +65-98555628
Email : stephanie_cll@yahoo.com.sg
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Organized and resourceful professional with experience in fast-paced office environment, looking to transition into new field. Developed skills in team leadership and operational efficiency, ensuring smooth and effective office functions. Ready to leverage these transferrable skills to contribute positively in new and dynamic role. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Dynamic UAV Simulator Instructor with over 4000 hours of experience, currently working at ST Engineering, showcasing exceptional instructional abilities and a deep understanding of UAV operations. Proven adaptability and exemplary work ethic, demonstrated through the development of comprehensive training programs. Achieved a high team performance output of over 90%, leveraging excellent communication skills and a commitment to professionalism.

Technically sophisticated and resourceful professional with more than 2 years of experience in and knowledge of bank related works and basic insurance works. Grasp requirements quickly, and complete tasks in a timely manner. Results-focused with an aptitude for identifying and resolving challenges. Instrumental in streamlining processes, enhancing productivity, and implementing project management and process optimisation solutions. Articulate and refined communicator, exhibiting excellent relationship management and communication skills across all levels.

Experienced engineering professional with strong background in designing and implementing innovative solutions. Skilled in project management, systems integration, and advanced problem-solving. Track record for fostering team collaboration and ensuring seamless project execution and results. Reliable and focused on driving technical excellence and organizational success.

 Experienced account and administrative assistance professional with over 10 years of proven expertise in providing efficient support for executive and senior teams. Skilled in organizing and scheduling to ensure seamless communication and smooth operations. Able to handle multiple tasks with precision and attention to detail. Committed to delivering exceptional results while maintaining professionalism and confidentiality. 

With a robust background at MINDEF Digital and Intelligence Service, I excel in operations management and leadership, ensuring project success and team efficiency. My expertise in process improvement and staff management has significantly enhanced operational workflows, achieving high-quality outcomes and fostering a productive work environment.

Dynamic financial professional at Alpha Wealth Financial Services, excelling in strategic planning and customer service. Skilled in crafting tailored financial plans and enhancing client relationships, and portfolio growth. Fluent in English and Mandarin, with expertise in Microsoft Office. Mentoring peers and driving business expansion through strategic client engagement.

Passionate customer service professional with a strong background in client relations, time management, and luxury customer experience. Adept at building long-term relationships, providing personalized services, and delivering an elevated shopping experience. With a background in hairstyling and fashion, I bring deep understanding of style, aesthetic, and attention to detail. Eager to transition into the luxury retail industry, leveraging my ability to connect with clients, drive sales, and uphold the brand's heritage of excellence.

. Students who arrived in Singapore with zero foundation in English developed a love for the language through various activities that were carefully curated according to their strengths,interests and developmental milestones. This enabled them to gain acceptance into international schools successfully on the first attempts.
. Currently teaching Mandarin as the second language to non-Chinese and they participate actively during the activities. One of them even told their class teacher,"I need to leave soon because my Chinese teacher is waiting for me at home".


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Personal Attribute :

Experienced and detail-oriented Assistant Officer with a proven track record in supporting accounting operations. Demonstrated expertise in accounts payable, high-volume invoice processing, petty cash handling, and bookkeeping. Proficient in SAP to ensure accuracy and meet deadlines. Committed to contributing to team success while actively pursuing personal growth and advancement opportunities within the company.


High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance. Accomplished Sales Executive years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.

Accomplished Horticulturist with a proven track record at Nature Landscapes Pte Ltd, enhancing plant health and customer satisfaction through expert plant selection and soil management. Excelled in integrated pest control and communication, achieving a KPI score above 81%. Skilled in Microsoft Office, adept at managing projects to meet strict deadlines at Resort World Sentosa (West Zone).
Previously I was a roving Horticulturist whereby handing multiple sites serving clients for there needs and requirements, maintain, upkeep landscape conditions.

Proven track record in creating and leading specialist teams, consistently delivering impactful results. Effective collaboration with multiple departments, adapting seamlessly to changing business needs. Expertise in FX markets and related products. Known for strong focus on achieving objectives.

Accomplished Audit Associate with a proven track record at Tay Tong & Company, adept in Microsoft Excel and demonstrating exceptional teamwork. Spearheaded comprehensive audits across diverse sectors, enhancing financial accuracy and compliance. Showcased professional skepticism and attention to detail in audit engagements that improve audit processes.

A fresh graduate from Nanyang Technological University, I have graduated with a Bachelor of Social Science in Economics, a second major in Business, and a minor in Modern Languages in Japanese.

My time in internships were marked by multiple stakeholder relationships and delivering creative marketing solutions within strict brand and regulatory frameworks. In my time with OCBC as a Group Marketing Intern, I was exposed to HTML scripting, content creation, and SEO analysis. At Shopee, I embraced business development, leading to successful merchant acquisitions and contributing to the company's market leadership.

As of January 2025, I am also pleased to share that I am JLPT N3 qualified, and have set sights on attaining N2 qualifications at the next JLPT in July 2025.


Diligent and customer-focused professional with experience at YJ CEILING MATERIALS & RENO, adept in Microsoft Office and exceptional teamwork abilities. Proven track record in enhancing customer communication and streamlining paperwork processes, contributing to improved office efficiency. Skilled in both customer service and administrative support, aiming to leverage these skills in a dynamic new role.

Professional export specialist with significant experience in managing international logistics and trade compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in supply chain management, customs documentation, and market analysis. Reliable and effective in driving successful global operations.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.


  Four years of experience in customer service
  Proven ability to perform under pressure, consistently achieve KPIs, and foster genuine relationships while driving success.
  Skilled at multitasking and adapting to various roles with flexibility and efficiency.
  A strong team player with excellent interpersonal communication skills, a solid work ethic, and a dedicated professional mindset.
  Open to exploring diverse fields and embracing challenges to pave the way toward becoming a leading expert within the next two years.


Experienced IT transformation leader with over 26 years in financial markets and transaction banking. Adept at program delivery, utilizing both waterfall and Agile methodologies, and driving digital innovation. Skilled in implementing strategic roadmaps to optimize operations and harness the power of AI, blockchain, and cloud solutions for business growth. Demonstrates a strong ability to successfully manage large-scale IT transformations, effectively engage stakeholders, and enhance operational efficiency.

Professional with experience in guest services, prepared to elevate customer experience through strong interpersonal and problem-solving skills. Valued for team collaboration and flexibility in meeting changing needs, ensuring reliable performance and consistent results. Skilled in communication, conflict resolution, and providing exceptional service, bringing positive and proactive approach to every interaction.

Being in the HR space over 18 years, I am passionate about building strong people-centric organizations from the ground up. I've had the privilege of leading HR teams in both start-up and established brands, building HR frameworks and setting people policies to drive an impactful business. My experience spans across talent acquisition, HRIS, compensation & benefits to employee engagement.

On the side, I love to train and coach others. I thrive on forging genuine connections and finding creative solutions that support both individuals and the business as a whole. There's nothing more fulfilling to me than watching employees grow in their careers and seeing organizational culture come alive. I believe that when we genuinely care for our people, they, in turn, drive exceptional business success.

Played under great and technically skilled coaches, so I know what is needed and expected of when coaching a handful of players. Skilled in fostering a collaborative team environment, excelling in fast-paced settings, having strong organizational skills and communication, I believe I am fit for this job. I am passionate to start my coaching career here and enhance the football scene in Singapore.

 A results-driven and strategically minded Commercial Manager with over 13 years of experience in the maritime industry. Adept at driving revenue growth, managing contracts, and optimizing operational efficiencies within the marine services sector. Strong expertise in market analysis, pricing strategies, and building lasting vendor relationships. Proven ability to negotiate high-value contracts, lead cross-functional teams, and achieve business objectives. Known for a strategic approach to complex problems and delivering measurable business results in a competitive industry.   

Versatile and results-oriented professional with experience at EBS LOGISTICS PTE LTD, adept in cargo handling and computer literacy. Excelled in streamlining processes for enhanced productivity and delivering high-quality outcomes in challenging environments. Demonstrated strong communication skills and a commitment to safety, significantly improving project turnaround times.

Team-oriented customer service group leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.

I am a finance professional with extensive background in financial analysis and management. I am known for driving process improvements and implementing strategic financial planning. I am also a reliable team player with focus on collaboration and adaptability to changing business needs.

I adept at streamlining financial processes and enhancing reporting accuracy, I significantly improved month-end efficiency and compliance during my tenure at A.Raymond Singapore Pte. Ltd. Skilled in SAP and my strategic approach to budget forecasting and audits has consistently driven company growth and financial stability.



Personable and empathetic individual equipped with deep understanding of student challenges and developmental needs. Knowledge in educational support and counseling techniques, bringing strong communication and problem-solving skills. Focused on fostering supportive environment to positively impact student growth and success.

Master’s in Marketing Management & Digital candidate at ESSEC Business School with experience at Lenskart and Nykaa. Skilled in brand management, go-to-market strategy, social commerce, and digital marketing. Strong foundation in consumer insights, performance marketing, and strategic brand analysis. Passionate about luxury, beauty, and fashion industries, seeking a summer internship to apply creativity and analytical expertise in a dynamic environment.

Hardworking individual with expertise in loading and unloading, stock control, order preparation, and inventory management. Proficient in operating forklifts, pallet jacks, and other warehouse equipment. Skilled in problem solving, multitasking, and working with a team.

I have proven to excel in high-pressure environments, I leveraged my customer service excellence and cash management skills at Kinokuniya Bookstore to enhance customer satisfaction and maintain accurate financial transactions. I demonstrated patience, elegance, empathy, and a knack for problem resolution when I am working at any events for Luxe Catering. I consistently contributed to a positive and productive team dynamic, ensuring operational efficiency and customer loyalty when I was working at NTUC finest.

Strategic and hands-on marketing leader with expertise in digital marketing, brand strategy, and business growth. Proven success in driving market expansion, P&L growth, and high-impact campaigns across global and regional markets. Adept at leading cross-functional teams and aligning marketing strategies with business objectives.
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.

Talented project management focused on process improvement and on-time delivery of all projects. Budgeting and forecasting specialist possessing advanced knowledge of Firefighting system, Fire Alarm system and Fire Detection system. Versatile project management dedicated to boosting company revenue through exceptional leadership and rigorous cost control techniques. Desires the opportunity to revamp processes and procedures and increase efficiency and product quality. Project management offering expertise in process improvement, budgeting and forecasting. Exceptional leader who operates efficiently and creatively in fast-paced environments. Collaborative Project Manager emphasizing industrial construction areas - Power plant & International terminal project. Comprehensive background includes 11 years in project planning, construction, development procurement, training and handover project. Project management & Construction with 11 years experience directing projects valued at $ 50 thousand to $ 15 million SGD. Works well with people at all levels of the organization, including with stakeholders, customers and outside vendors. Self-motivated, innovative and goal-oriented management professional committed to construction building or industrial construction areas. Dedicated team player skilled at mediation and conflict resolution. Bilingual Project Manager with a passion for talent development and team building, as well as a strong background in engineering. Comprehensive background includes 10 years in the industry and Building construction service.
Diligent [Desired Position] with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Motivated and detail-oriented retail professional with expertise in stocking, inventory management, and customer service. Skilled in operating payment counters and maintaining a well-organized store environment. Reliable and adaptable, with a strong ability to thrive in shift-based roles and manage fluctuating demands. A collaborative team player with a problem-solving mindset, eager to apply transferable skills, including customer handling and technical expertise, to excel in a new career path.

With over 8 years of experience in wafer fabrication, specializing in semiconductor equipment automation and process optimization. Extensive knowledge of SECS/GEM communication standards for real-time equipment integration and automation. Proven expertise in Fault Detection and Classification (FDC) for process monitoring, troubleshooting, and optimization. Strong background in equipment maintenance, process development, and improvement ensuring high-quality results within tight deadlines. Excels at managing complex projects from conception to completion, consistently delivering exceptional outcomes.

Professional manager ready to lead teams with strong focus on collaboration and achieving KPIs. Prepared to drive impactful change and streamline operations for maximum efficiency.

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