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Analytic, skillful and committed with more than five years of experience in elevator industry. Knowledgeable in KONE data and process quality management, mainly in SEB Maintenance processes, business stakeholders engagement and continuously drive team quality performance towards business goals. Solid knowledge in KONE business processes, and data quality management. Well verse with communicating and managing stakeholders (business side), Global Process Owners, building rapport and continuously collaborate for process alignment. Have experience multiple project transitions for multiple countries, data clean-ups, process improvement ideas and data consistency checks. Strong experience with data analysis and data clean up exercise between EMD and Contract Management for Sell to Cash to improve data quality. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

I am a dependable and driven individual who demonstrates a strong work ethic. I excel in collaborative environments, effectively communicating and contributing within a team. Embracing challenges serves as a source of motivation for me, and I thrive under pressure while consistently meeting tight deadlines. Additionally, I possess strong interpersonal skills, allowing me to connect with others easily. In times of difficulty, I approach problems with a solution-oriented mindset.

Diploma-qualified logistics and supply chain graduate from Kaplan, equipped with knowledge in inventory management, procurement, transportation, and warehouse operations. Skilled in analyzing processes, optimizing workflows, and supporting efficient supply chain solutions. Eager to contribute to a dynamic organization by applying strong problem-solving, organizational, and teamwork abilities to drive operational excellence.

Farouq is an emerging researcher with years of dedicated engagement in the Singapore Muslim community. He holds a degree in Comparative Religion and Islamic Theology from the International Islamic University of Malaysia, as well as two master’s degrees in Islamic Thought and Applied Ethics and in Asian Studies with a specialisation in Inter-Religious Relations in Plural Societies. His area of interest involves issues concerning religion, human development and ethics. He is committed to fostering positive change and impact through research and advocacy.

Offering background in customer service and passion for travel, ready to thrive in dynamic travel environment with willingness to learn and grow. Brings ability to quickly absorb information about global destinations and travel logistics. Ready to use and develop communication and organizational skills in Product Planner role.

Dynamic Relationship Manager with a proven 17 years track record at LBBW Singapore Branch, excelling in client relationship management and retention. Recognized for consistently for enhancing customer satisfaction through tailored financial solutions and effective communication. Adept at identifying new business opportunities and fostering strong client loyalty.

Dynamic professional with a strong foundation in software development and exceptional problem-solving skills. Proven track record at Azendian Solutions, where I led dashboard development and mentored interns. Adept in web development and Git version control, I thrive in collaborative environments, consistently delivering high-quality results and enhancing team efficiency. Experienced with handling both front-end and back-end development tasks efficiently. Utilizes JavaScript frameworks like React to create dynamic user interfaces. Strong understanding of server-side technologies, ensuring robust and scalable applications.

Dynamic and proactive professional with a strong background at Andes by Astons, excelling in fast-paced environments. Recognized for exceptional teamwork and initiative, I effectively support operations while demonstrating professionalism and a commitment to continuous improvement. Skilled in executing tasks independently, I thrive on challenges and contribute to team success.

With a diploma in Business Administration and Management from Republic Polytechnic. I am currently contributing as an Application Specialist at Wearnes Automotive, focusing on enterprise systems development and administration. Core competencies include project planning, project management, and MySQL, supported by certifications in Nintex Automation Cloud. At Wearnes Automotive, collaborates with vendors and teams to implement and support enterprise applications, ensuring smooth operations and effective troubleshooting. Brings a value-driven approach to problem-solving and seeks to enhance organizational efficiency while fostering collaborative innovation across projects and teams.

Detailed-oriented and result driven Project Manager with hands-on experience in Project Management deliverables - project planning and development, forecasting budget for the project, managing the resources allocated for the projects, syndication with Management for project strategic decision-making and engagement with stakeholders the progress of the project. Significant exposure in managing operations of the project plus Business Development with significant achievement has added value to what it has to offer.

Versatile experience in F&B, retail, beauty, and admin support.

Skilled in both frontline service and back-end tasks including booking & hygiene.

Recognised for reliability, multitasking, and following strict SOPs (Halal & hygiene)

Completed Healthcare Support and Halal Compliance Certifications.

Inspired to be an excellent worker and team player requiring proven ability to enhance operational efficiency affect team productivity and maximise operations. Independent and reliable as a staff or team player. Maintain professional internal and external relationship that meets company core values. Caring and hardworking with excellent interpersonal communication, customer service and office support skills.

Experienced in operations management, specializing in transport/logistics management with a growing interest in Workplace Safety & Health. Skilled in critical thinking, strategic planning, and leadership. Involved heavily in Workplace Safety at various organizations throughout career, developing a keen interest in the field with a deep understanding of its importance. Eager to broaden expertise for enhanced performance. Known for taking the lead in projects, excelling in collaborative settings, and welcoming feedback for continuous self-improvement.

Dynamic Operations Manager with a proven track record at Sergent Service Pte Ltd, enhancing customer satisfaction through effective communication and strategic problem-solving. Expert in health and safety compliance and team leadership, I successfully streamlined operations, resulting in increased productivity and reduced costs while fostering a culture of accountability and collaboration.

Accomplished supply chain professional with a proven track record of leadership and management in contract manufacturers/ODMs, 3rd party logistics, and Asia Pacific regional supply chain teams. Skilled in devising annual business strategies to exceed customer expectations and driving operational excellence for Fortune 500 companies in various industries. Expertise in business process improvement/transformation/IT, successful implementation of D365, and driving postponement centre BCP for risk mitigation. Proficient in digital transformation, SAP, automated MRP system design/implementation, and end-to-end supply chain management including order management, warehouse/3PL management, procurement, and new product introduction management. Experience in setting up regional logistics centers and delivering training on demand forecasting and supply management to key distributors.

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills. Knowledgeable [Desired Position] with solid foundation in retail sales. Proven success in fostering customer engagement and driving revenue through personalized service. Demonstrated ability in product merchandising and inventory management. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Accomplished project management expert with a proven track record in team collaboration, resource allocation, and schedule management, delivering projects successfully within budget and expectations. Recognized for strategic foresight and the ability to anticipate challenges, crafting innovative solutions that ensure efficiency and drive results. Passionate about fostering productive team environments and maintaining organizational excellence, guided by core values of professionalism, reliability, and attention to detail. A steadfast commitment to excellence consistently adds value to teams and projects.

Motivated professional with a strong work ethic and proven adaptability. Demonstrates exceptional interpersonal skills and the ability to master new concepts quickly. Known for effective communication and problem-solving abilities, fostering strong relationships with clients and team members. Committed to supporting team success and achieving organizational goals.

Professional Summary
Service Excellence Leader with 15+ years in F&B and retail, driving customer experience and operational excellence. As Head of Customer Satisfaction at KOI Singapore, I’ve led award-winning initiatives that elevate service standards and performance.

Key Achievements
- Launched a service surveillance system to track and improve performance across all outlets.
- Developed tiered training programs for staff at all levels, enhancing service culture.
- Created a behavioral appraisal framework to align employee performance with brand values.
- Optimized stakeholder reporting, enabling data-driven decisions.

Key contributor to KOI Singapore’s 4-time Straits Times Best Customer Service award win.

SC401 Certified Singapore Customs Declarant with nearly a decade of experience in the freight forwarding industry, specializing in
import and export permit declarations, supported by a solid background in operations. Highly motivated to contribute to a
dynamic and collaborative organization where I can leverage my expertise in Singapore Customs compliance and procedures to
support efficient and compliant supply chain operations.

Business development professional prepared to significantly contribute to organizational growth. Leveraged expertise in client relations and strategic initiatives to foster business expansion and retention. Exhibits strong team collaboration and adaptability to evolving market demands. Expertise in communication and negotiation, with reliable and results-oriented approach. Exceptional and energetic Account Manager / Sales professional with wealth of experience in identifying the needs of customers and of running and delivering sales and marketing campaigns for key clients. A talented professional focused on building key relationships that support business growth and meeting organizational objectives. Expert in in marketing, PR, account management, and strategic development. A solution-oriented, expert researcher and innovative problem solver can quickly utilize proprietary industry technologies to track down and resolve discrepancies. Seeking an account management role which enables me to build stronger customer relationships and grow key accounts.


Marketing and communications professional with 12+ years of experience across APAC, often brought in to start or shape new initiatives. Skilled at building brands, campaigns, and systems from the ground up - aligning cross-functional teams to deliver results. Sector experience spans FandB, hospitality, education, and wellness.

Seasoned Associate Director at S&P Global Ratings with expertise in credit risk analysis and industry research. Successfully led investor outreach and presented key credit drivers, enhancing stakeholder understanding. Recognized for critical thinking and goal-oriented approach, delivering impactful credit reports that supported investors in making informed strategic decisions in the Southeast Asia's light industrial and broader corporate sectors.

Strategic and execution-driven Pricing and Commercial executive with 20+ years of experience across sales leadership, marketing, and pricing in global and APAC markets. Trusted by C-level executives to lead high-impact change, growth, and capability building.
Former Executive Pricing Leader at GE, Medtronic, Syngenta and Givaudan; currently a Partner & Associate Director at Boston Consulting Group (BCG), expert track Pricing, driving pricing and commercial transformations in the · Industrial Goods, MedTech, Chemicals, Oil & Gas and Semiconductors.
Former Sales Director turned renowned pricing strategy expert, known for enabling over $1.7B in profit gains, building high-performance teams, and leading transformative growth across diverse industries. Proven leadership in pricing strategy and sales execution. Blends hands-on operational leadership with consulting acumen.
Deep industry experience: Life Sciences, MedTech, Chemicals, Semiconductors, Oil & Gas and Industrial Goods.

Accomplished Construction Manager with expertise in project management and problem-solving, honed at Sunray Woodcraft Construction. Successfully led projects to completion on time and within budget, enhancing efficiency by 20%. Skilled in coordinating teams and ensuring compliance with safety standards, delivering high-quality results and client satisfaction.

Professional clerical expert with solid experience in office administration and organizational tasks. Strong skills in data entry, document management, and customer service. Reliable team player with focus on efficiency and adaptability in dynamic environments. Known for excellent communication, problem-solving abilities, and consistent track record of delivering results.

Productive Digital Marketing Executive with expertise identifying market trends and customer needs to create highly targeted campaigns in Retail. Versatile professional well-versed in all aspects of online and offline marketing campaigns from concept development to launch. Dynamic leader and collaborator recognized for multitasking and implementing multiple digital projects within budget.

Experienced Quantity Surveyor with over 12 years in the construction industry across Singapore and Malaysia. Skilled in contract management, cost estimation, procurement, and project budgeting. Proven track record of managing large-scale commercial, industrial, and residential developments.

Experienced procurement and digitalization professional specializing in Sourcing, P2P, and Sarawak Energy procurement systems. Leading digital procurement transformation at Sarawak Energy with expertise in analytics and stakeholder engagement. Skilled in navigating complex procurement processes and implementing innovative solutions for efficiency and cost savings. Dedicated to leveraging technology for streamlined operations and sustainable business growth.

Customer service professional well-versed in managing front-of-house operations. Successfully managed front-of-house operations while enhancing guest experiences through effective communication and problem-solving. Demonstrated ability to handle high-pressure environments and maintain welcoming atmosphere for guests.

A seasoned underwriter with 24 years of dedicated experience in financial lines, recognized for consistently building sustainable and profitable portfolios. Known for a solution-focused mindset, I leverage innovative strategies to deliver real competitive advantages and long-term value for the business. Passionate about advancing the understanding of financial lines, I actively share insights through workshops and industry seminars. With a strong leadership presence and a goal-driven approach, I am well-regarded for my ability to navigate change, manage risk, and deliver results in dynamic and evolving market conditions.


Dynamic professional with extensive experience as a Bunker Surveyor at CCIC Singapore, excelling in bunker quantity and quality surveys. Proven ability in report writing and marine fuel oil sampling, complemented by strong communication skills. Adept at ensuring compliance with industry standards while fostering relationships with stakeholders to enhance operational efficiency.

Dynamic Graphic Designer with over two years of experience in fast-paced environments, currently making significant contributions at Morning Star Community Services. Expertise in various design software, including Adobe Photoshop and Illustrator, enables the creation of compelling visuals and animations. Demonstrated ability to collaborate effectively with team members while maintaining a strong focus on detail and creativity. A motivated individual with a passion for innovation and a commitment to delivering high-quality work, seeking to further develop skills in a challenging new role.

Dedicated team contributor with strong organizational capabilities, known for adaptability and effective task prioritization. Possessing a positive attitude, excellent interpersonal and communication skills, with a reputation for being conscientious and compassionate. Proven track record of demonstrating strong organizational abilities in diverse work settings.

Experienced with managing passenger needs and airport operations efficiently. Utilizes strong communication and problem-solving abilities to enhance customer experience and operational flow. Knowledge of safety protocols and customer service principles ensures smooth and secure airport operations.

Results-driven professional with extensive experience in leadership and strategic oversight. Adept at driving organizational success through effective team collaboration and dynamic problem-solving. Recognized for adaptability and keen focus on achieving objectives, consistently delivering impactful results.

A self - motivated and hard working individual , able to adapt quickly to a new working environment and absorbs new skills , i take pride in work and strive in a team - oriented work environment , very cooperative when it comes to team projects . always striving for improvement in personal competency

Dynamic and dedicated professional with a strong background in early childhood education at EduSmart Learning Hub. Expert in classroom organization and fostering positive relationships, enhancing student engagement and cultural awareness. Proven ability to communicate effectively with parents and promote child development, ensuring a safe and enriching learning environment.


  Experienced video editor with a passion for working with clients to create powerful video content for a variety of projects and platforms. Adept in developing and implementing innovative editing techniques to produce high quality content.



  Professional with strong background in customer service, ready to deliver impactful results. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication.


I am a dynamic Business Administration graduate with an entrepreneurial flair and four years of experience, ready to leverage my expertise to drive your team's success. My unique combination of practical experience and a strong educational foundation enable me to contribute effectively to organizational goals and enhance operational efficiency. I excel in performing tasks swiftly and simply , ensuring effectiveness and efficiency in every project. With an energetic approach, I actively participate in company events and committed to being a hardworking team player, prioritizing collective success over personal goals

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