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Detail-oriented research assistant with a solid foundation in molecular cloning and protein characterization. Skilled in experimental design and literature review, fostering team collaboration to enhance project outcomes in advanced biopharmaceutical research.

Dynamisk kommunikatör med erfarenhet av att öka digital synlighet och engagemang genom strategisk innehållsproduktion och SEO-optimering. Kompetent inom CMS-hantering, digital analys och datadrivet beslutsfattande. Trivs i samarbetsinriktade miljöer där jag driver projekt som stärker varumärkesnärvaro, publikengagemang och digital räckvidd.

Team-oriented and results-driven professional with expertise in agile methodologies and performance analysis through metrics. Skilled in streamlining data processes using Excel, Jira, Confluence and PowerBi to enhance team efficiency. Proven ability to foster collaborative, high-performing environments, consistently delivering projects on time and to specification. Works well/experienced in fast-paced settings while maintaining focus on achieving collective objectives.

Customer Support Specialist with over 8 years of experience in SaaS environments, proficient in resolving technical issues via chat, email, and phone for diverse customer segments. Expertise in Zendesk, Intercom, Freshdesk, Jira, BugSnag, and New Relic, with a strong focus on API and log-based troubleshooting. Achieved and maintained over 90% CSAT for 5 years while consistently meeting priority SLAs, and improved ticket resolution times through effective runbooks and bug triage. Successfully led the migration of 1,200 legacy knowledge-base articles to Document360, reducing drafting time and enhancing ticket deflection rates by 40%.

Motivated logistics professional with over 7 years of experience in Argentina and Sweden. Skilled in route planning, teamwork, leadership, decision-making, and the safe handling of customer belongings. Strong ability to manage operations efficiently under pressure and deliver high-quality service within tight deadlines.

Proven Accountant with a track record of enhancing financial accuracy for the Immigration and Emigration Department. Expert in bank reconciliation and adept at conflict management, successfully reconciled revenue streams and streamlined procurement processes. Skilled in financial reporting and payroll processing, contributing to significant system developments and forecasting.

Experienced operations leader with a background in managing multi-regional teams and supporting organizational goals through strategic planning and effective leadership. Skilled in improving operational efficiency and contributing to revenue growth by introducing initiatives that encourage collaboration and deliver reliable outcomes.

Known for bringing a creative perspective to sales planning and team development, with a focus on fostering strong communication and motivating teams to achieve shared objectives.

Engagerad och mångsidig kommunikatör med lång erfarenhet inom grafisk formgivning, konferensplanering och kontorsadministration. Har ett stort intresse för hållbarhet, miljö och omvärldsfrågor. Drivs av att skapa struktur, tydlig kommunikation och trivs i sociala och kreativa sammanhang.

Jag är en ambitiös och organiserad person som ständigt strävar efter att utvecklas i min karriär. Med en nyfiken och kreativ inställning tar jag mig an nya utmaningar med ett öppet sinne och en stark vilja att lära. Min lyhördhet och mitt nyanserade synsätt hjälper mig att navigera komplexa situationer med insikt och precision. Jag siktar högt och vill fortsätta växa, både professionellt och personligt, genom att utforska nya möjligheter och ständigt förbättra mina färdigheter.

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