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Dynamic Customer Service and Experience Lead with 8+ years in banking sector operations. Expertise in driving customer satisfaction, process improvement, and managing inbound and outbound communications across multiple channels. Proven ability to enhance service quality and advocate for customer needs, leveraging a background in Business Administration.

Extensive background in advanced management processes. Superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled with outstanding team leadership abilities to meet targets consistently. Languages permit me adapt to different jobs as translator and language specialist. Currently also developing skills in full stock development and artificial intelligence.

I am a highly skilled and experienced Systems and Network Technician with over 18 years of expertise in IT operations, infrastructure management, and network security. My professional journey has equipped me with advanced proficiency in managing complex IT environments, including Windows Server, Hyper-V, VMware, and Linux systems. I specialize in troubleshooting, network configuration, and security, with hands-on experience in implementing and maintaining enterprise-level solutions. Throughout my career, I have demonstrated a strong ability to design, implement, and optimize IT systems to ensure reliability, security, and performance. My expertise extends to managing large-scale network infrastructures, configuring firewalls, and working with cutting-edge technologies such as Cisco, Check Point, and Fortinet. I am also adept at virtualization, data center management, and backup solutions, ensuring business continuity and operational excellence. Known for my attention to detail, problem-solving skills, and commitment to delivering high-quality results, I thrive in collaborative environments and am always eager to learn and adapt to new challenges. I am open to relocation or travel for the right opportunity and bring a proactive, solutions-oriented mindset to every project I undertake. Outside of work, I enjoy swimming, exploring the latest advancements in IT technology, and watching football.

I am a dedicated and experienced Banker (Branch Manager) with a master’s in business administration. I have a proven track record of leading successful teams and achieving business objectives. My strong communication skills, ability to collaborate effectively, and adaptability make me a valuable asset to any organisation. I possess a high level of digital literacy and am constantly seeking ways to innovate and improve processes. I am passionate about delivering exceptional customer service and strive to exceed expectations in all aspects of my work.

Experienced System Manager, Scrum Master and System Tester with 12+ years of experience at Ericsson, driving end-to-end delivery, facilitating high-performing Agile teams, and leading complex systems, platforms, and product initiatives across telecom domains. Detail-oriented System Test Engineer with strong experience in system, integration, and regression testing within complex software and telecom environments. Proven ability to plan, prepare, and execute end-to-end system-level test cases based on requirements and design specifications, with a strong focus on customer-like, production-grade verification. Experienced in creating and maintaining comprehensive test documentation, reproducing and tracking defects, and collaborating closely with developers and system owners to ensure high-quality deliveriesExpertise in Agile coaching, stakeholder alignment, cross-functional team leadership, and continuous improvement.

Confident hospitality professional interested tourism and sustainability, with experience in high-volume restaurants, bars, and ski instruction across Estonia, Austria, and Sweden. Strong ability to stay calm under pressure, learn quickly, and succeed in fast-paced environments. Currently studying Economy and Society at Lund University and bringing a background in leadership, teamwork, and problem-solving from competitive sports.

Dynamic Game Designer, QA Specialist, and Product Owner with nearly four years of experience in hyper-casual, casual, and hybrid-casual game development. Expertise includes gameplay design, prototyping, QA pipelines, KPI analysis, and live-ops management, ensuring the delivery of high-quality products with optimized performance. Proven ability to collaborate effectively across multidisciplinary teams while driving data-driven design decisions and managing feature documentation, testing automation, SDK/ads testing, and release management. Actively seeking opportunities in Game Design, QA Management, or Production to leverage skills and contribute to innovative gaming experiences.

Dynamic professional with extensive experience in warehouse operations at Zabzugu Enterprise, excelling in supply chain optimization and supplier negotiation. Proven track record in enhancing customer service and operational efficiency. Strong communicator with exceptional interpersonal skills, committed to fostering teamwork and achieving organizational goals.
Supply chain professional with strong background in logistics, inventory management, and procurement. Demonstrates high level of commitment to team collaboration and consistently achieves results in dynamic environments. Possesses strong analytical skills, effective communication abilities, and adaptability to changing needs. Renowned for reliability and strategic thinking, ensuring seamless supply operations.

 Acheteuse avec 6 ans d'expérience, je gère efficacement les commandes et les négociations avec les fournisseurs pour optimiser les coûts. Rigueur et capacité d'analyse me permettent d'assurer la qualité et le respect des délais. Dotée d'un bon esprit d'équipe, je m'investis pleinement dans ma mission. 

Customer Support Specialist with over 8 years of experience in SaaS environments, proficient in resolving technical issues via chat, email, and phone for diverse customer segments. Expertise in Zendesk, Intercom, Freshdesk, Jira, BugSnag, and New Relic, with a strong focus on API and log-based troubleshooting. Achieved and maintained over 90% CSAT for 5 years while consistently meeting priority SLAs, and improved ticket resolution times through effective runbooks and bug triage. Successfully led the migration of 1,200 legacy knowledge-base articles to Document360, reducing drafting time and enhancing ticket deflection rates by 40%.

Engineer with a strong background in automation, testing, and robotics, holding a Master's degree in electronics with a focus on automation technology and currently pursuing a Master's in Robotics and Automation. Skilled in system testing, hardware/software integration, Python, MATLAB, and IoT systems. Experienced in network configuration, troubleshooting, and structured documentation. Recognized for problem-solving, precision in testing, and contributions to international robotics competitions.

Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.

 A dedicated and experienced professional with an extensive background in the restaurant and tourism industries. I have worked with several international and Swedish organizations, gaining strong expertise in customer service, team leadership, and operational management.  I hold an IATA certification and have solid knowledge and practical experience in both Amadeus and Sabre reservation systems. As part of my professional development, I completed an internship at  Lingmerths Group , where I specialized in business travel management for both private and public sector companies. My role included working extensively with  Amadeus, Linkon, and Smart Flow , primarily focusing on booking, coordinating, and optimizing corporate travel solutions.  Currently, I am finalizing my studies in Tourism and Travel Consultancy with TRAC certification and seeking new opportunities within the international travel and tourism sector. I am passionate about creating memorable travel experiences and assisting clients with tailored, efficient, and cost-effective travel solutions.  I am now looking for a position as an  International Travel Consultant, Travel Producer, or Travel Planner . 

Dynamic MSc Animal Science graduate from SLU with a robust background in preclinical research, laboratory animal welfare, and veterinary skills. Expertise in designing and implementing experiments, performing intricate procedures on laboratory animals, and ensuring adherence to ethical and regulatory standards. Proven experience in animal training, anaesthesia, surgical procedures, and post-procedure monitoring while prioritizing ethical care and scientific rigour. Committed to enhancing ethical research practices and sustainable laboratory animal management through collaborative, multidisciplinary efforts that drive innovative advancements in animal science and welfare.

Results-oriented professional with experience as a Student Researcher at Volvo SML, focusing on data analysis and machine learning. Demonstrated success in improving project outcomes through effective collaboration and innovative solutions. Proficient in Python and automation scripting, emphasizing efficiency and time management in high-pressure settings.

With over 1.5 years of experience as an Application Analyst Support at JELD-WEN, Inc., I provide technical support for software applications while efficiently resolving complex user-reported issues. My work focuses on analyzing system logs and user feedback to identify root causes and implement corrective actions that enhance operational effectiveness. I actively collaborate with cross-functional teams to escalate and address technical challenges, ensuring smooth IT operations. My mission is to deliver high-quality IT solutions aligned with business objectives and regulatory compliance. Backed by certifications such as CCNA, CCNP, and Citrix CCA, I bring expertise in communication and change management to foster seamless collaboration and support. My goal is to enable teams and organizations to achieve operational excellence through effective IT solutions and support frameworks.

Jag är en självständig och ansvarstagande person som gillar att komma på nya och produktiva idéer. Motiverad och entusiastisk person med stor erfarenhet inom olika branscher. Bevisat kunnig på att uppnå goda resultat och med utmärkt samarbetsförmåga. Konstruktiv och driven, jobbar gärna hårt för att uppnå de mål som förväntas av mig. Ser alltid fram emot nya utmaningar och är övertygad om att min kompetens och positiva inställning är till stor fördel i alla yrkesroller.

I'm very motivated and social minded person with a variety of technical work experience gained over the past few years.
I would welcome a new challenge where I can prove my skills and hands-on mentality, preferably in an international working environment.

Dynamic mobile technology professional with over 10 years of experience in product ownership, team leadership , mobile app development, mobile app architecture. Expertise in delivering scalable applications while effectively leading cross-functional teams to achieve project goals. As a Certified Agile Product Owner, demonstrates a strong commitment to driving digital transformation across various sectors, fostering innovation and enhancing user experiences. Passionate about leveraging technology to create impactful solutions that meet evolving market demands.

Dynamic and results-driven professional with extensive experience as a Pre Match Football Trader at Betsson Group. Proven track record in enhancing trading profits through effective risk management and market analysis. Exceptional communication skills, adept at identifying opportunities and optimizing strategies to drive success in fast-paced environments.

Jag trivs med ett högt tempo och tycker om att arbeta och göra mitt bästa. Som person är jag utåtriktad och har lätt för att samarbeta med andra. Jag söker arbete inom service, försäljning, restaurang eller stad. Jag är mycket motiverad och väntar bara på en möjlighet att visa vad jag går för.

Dedicated housekeeping cleaner with proven skills in room sanitation and guest services. Committed to maintaining high cleanliness standards and ensuring guest comfort. Detail-oriented housekeeping cleaner with expertise in room sanitation and guest services. Known for maintaining high cleanliness standards and providing exceptional service to guests.

“Botswana - In The Footsteps Of The No. 1 Ladies Detective With Alexander McCall Smith”
MY BOTSWANA ACHIEVEMENTS SINCE 2006:
In 2006:
I did my first trip to Botswana as a photojournalist with assignments from leading magazines like “Dagens Industri” (a business magazine), “M- Magazine” and “Svenska Dagbladet”.
Since then I have been promoting tourism in Botswana for the scandinavian travellers with my travelling reportages.
————————
In 2007:
I produced the international tv- documentary
It was broadcasted in US, Australia, UK, Scandinavia, Germany. It promoted Botswana tourism in the very best way for millions of viewers.
———-
In 2008:
I produced the documentary “Treatment and Hope” about ACHAP in Botswana. I worked with Merc and Gates Foundation. Interviews were made by me with former president Festus Mogae and many other leading persons.
—————-
IN 2009:
Editor and photographer for ”The Mma Ramotswe Cookbook”
——————
IN 2011:
I was chosen to cover the Swedish Statevisit to Botswana for BOTSFA (Botswana Sweden Friendship Association).
—-
IN 2014:
I founded “Tennis4SOS” together with former ambassador for Botswana in Sweden - Mr Lameck Nthekela. It’s a sport tennis development program for the orphans at SOS Children’s Villages. It’s been a true success program including regular training for the kids, 6 training trips for the children to Sweden and France. The program has also attracted a lot of awareness, good PR and stronger relations between Botswana and Sweden. Some of the best tennis players in the world has chosen to support us.
I keep on working with the program in Maun and Gaborone.
———-
IN 2016:
5 years before Botswana’s 50 years Independence celebration I initiated to start to work on the book “Botswana - Sweden - 50 years of Partnership”.
I formed an editorial team of 5 people to compile the book. It covered all the projects with texts and photos that’s been going on between Botswana and Sweden since 1966-2016. The book was very well received.
—————-
BETWEEN 2016-2025:
- I started an art and tree planting school for SOS Children’s Villages.
- I been collaborating with Sir Alexander McCall Smith on the following:
1. Exclusive Reading safari/ cultural trips for international guests.
2. I been producing a 10 day trip for the creative team from Broadway / London working with the upcoming musical “The No.1 Ladies Detective - The Musical”.
BTO, HATAB and Wilderness all collaborated with us.
This year starting a tennis program with Bana Ba Letsatsi orphanage in Maun.
3. Founded four awards in Botswana in 2024
- The No.1 Art Award
- The No.1 Writing Award
- The No.1 Concervation Award
- The No.1 Dance Award

Avslutat en 2-årig yrkesutbildning med fokus på projektering, miljöteknik, konstruktion, VA, entreprenadjuridik och digitala verktyg. Har utvecklat starka färdigheter inom problemlösning, samarbete och teknisk analys. Redo att bidra med ny kunskap och engagemang i arbetslivet.

Mechanical Engineering student at University West with particular emphasis on aerospace, automotive, energy systems, and materials science. Practical experience in mechanical component design using Siemens NX and microstructure analysis. Experienced in Python and MATLAB, and able to function efficiently in group-based team environments. Keen to collaborate on innovative engineering projects with practical relevance.

Dynamic and adaptable professional with a strong foundation in sales and marketing, demonstrating strong communication skills. Proficient in Microsoft Excel and Google Sheets, ensuring effective time management. A dedicated team player seeking to contribute to organizational success in a challenging environment

Experienced professional with a strong foundation in navigation skills, vehicle operation, and equipment maintenance. Demonstrates exceptional time management and proficiency in using digital tachograph cards. Known for flexibility in working hours, aiming to leverage these skills to enhance operational efficiency and safety in dynamic environments.

Hard-working individual with proven success for forging relationships with people from different cultures and backgrounds. Flexible communicator. Engaging team player with solid organizational skills. Deadline focused and goal oriented performer.

Interdisciplinary professional with 10+ years of ICT and telecom experience, combined with a recent MSc in digital innovation from Malmö University. Proven track record in SME development, digital transformation, and sustainability-driven initiatives in both academic and business contexts. Currently focused on leveraging innovation and data technologies to support small enterprises and public-sector change. Experienced in public-sector transformation, SME support, and digital entrepreneurship through both academic research and hands-on business operations in Sweden and Sri Lanka. Passionate about sustainability, circular models, and innovation strategies for small enterprises.

Certified Scrum Master with expertise in Jira, DevOps and Confluence, specializing in risk assessment and mitigation. Proven ability in continuous integration, agile testing, and scrum methodology. Experienced in user story development and product owner support, enhancing stakeholder collaboration. Proficient in velocity tracking and agile leadership, driving successful project outcomes through effective requirements gathering.

Former logistics & label manager, as well as social media expert with a proven track record at the biggest independent music distributor in germany, adept at driving successful release campaigns for top artists.
My private and professional experiences in the music business range over a decade and helped me hone in skills such as momentary and problem solving as well as people management and decision making. I see myself as a person with strong leadership capabilities and technical proficiency in both digital & physical media as well as live entertainment.

I am a driven Human Rights student with hands-on experience turning values into action, from supporting vulnerable families in Armenia to coordinating social projects in Malmö. With a background that bridges social work, cultural understanding, and language proficiency, as well as the arts, I bring strong communication, project management, and relationship-building skills to every role. I thrive in fast-paced, people-focused environments where I can influence positive change, meet real needs, and be part of a supportive and dynamic team that makes an impact.

Legal professional with international experience at the Permanent Mission of Sweden to the UN, specializing in international human rights and refugee law. Strong interest in the relationship between asylum systems, international refugee law, and human rights law. Skilled in drafting policy reports, engaging with civil society and state actors, Committed, analytical, and driven by a deep sense of justice.

Professional with strong background in corrections, prepared for impactful service in demanding environment. Proven ability to foster team collaboration and adapt to changing needs, ensuring smooth operations and safety. Skilled in conflict resolution, crisis management, and maintaining high standards of discipline and security. Trusted by colleagues and leaders alike for reliability and focus on achieving results.
Experienced with managing security in federal correctional facilities. Utilizes crisis management and conflict resolution skills to maintain order. Knowledge of federal regulations and inmate behavior ensures safe and controlled environment.
Correctional professional with extensive experience in maintaining secure environments within federal facilities. Proven track record of upholding high standards of safety and order while collaborating effectively with team members. Reliable and adaptable, skilled in crisis management and conflict resolution,
and committed to achieving results.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


  Ambitious person with a family. moved to' Sweden in 2022.
  Willing to learn and enter fields.
  Passionate about personal development and learning.


Achievements at Allfunds:
Established the Swedish Bank Branch of Allfunds Bank SAU
More than tripled the AuM in Sweden in 5 years overhauling the local competitor MFEX (from 12 billion EUR to 48 Billion EUR)
Successfully retained and migrated all the legacy clients of Nasdaq NFM over to Allfunds Platform

Highly motivated and experienced Quality Assurance Engineer and Certified Scrum Master with 9+ years of IT experience in manual and automation testing, dedicated to ensuring the delivery of high-quality software products. Proven ability to optimize systems, enhance collaboration, and strengthen security. Adept at analyzing business and IT needs, creating comprehensive test strategies, and driving continuous improvement through effective use of Agile methodologies. Experienced in all phases of software testing including functional, integration, regression, UAT. Proficient in defect management, test automation, and collaborating with cross-functional teams.


Dedicated housekeeper with a proven track record at Regal Hetauda Resort, excelling in maintaining impeccable cleanliness and hygiene standards. Recognized for teamwork and thoroughness, I effectively utilized hypoallergenic products to enhance guest satisfaction while promoting a safe environment. My flexibility and reliability ensure a consistently positive experience for all guests.

Passionate about delivering quality service and unparalleled support to a fast paced and dynamic environment. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport. Deeply interested in quality, speed and process optimization. Articulate, energetic and results-oriented.

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