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As minhas competências académicas recaem na área da eletrónica, automação e comando, onde sou técnico profissional. Com experiência na área de 2 anos. Sou adaptável, comunicativo, organizado, curioso, pro-ativo e adoro resolver problemas. A minha curiosidade permite estar atento e a procura de novos desafios, projetos que me permitam crescer a nível profissional e pessoal. Estou confiante que posso contribuir positivamente para qualquer equipa e empresa que valorize estas qualidades.
Considero-me uma pessoa simpático, empática e sem medo ao trabalho. Gosto de ajudar os meus colegas, procurando acrescentar um bom ambiente profissional. Em momentos de pressão laboral considero que consigo ser calmo, procurando focar na solução e não no problema.
Considero que estou em crescimento profissional e pessoal sendo uma mais valia no sentido que não possuo hábitos tóxicos para desenvolvimento e missão da empresa.

Profissional experiente em controle de documentos no setor de óleo e gás, com forte ênfase em conformidade e eficiência operacional. Capacidade comprovada de trabalhar em equipe multidisciplinar, facilitando a comunicação entre departamentos para melhorias contínuas. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.

Dynamic professional with a proven track record at Pingos Otimistis Unip. LDA, excelling in customer service and problem-solving. Enhanced client satisfaction through personalized support and effective time management. Demonstrated strong attention to detail while maintaining safety standards and training new team members, fostering a collaborative work environment.
Experienced with coordinating support staff and optimizing team workflows. Utilizes conflict resolution techniques to maintain harmonious work environment. Track record of effective communication to ensure clarity and efficiency in operations.
A seasoned professional with proven track record in team coordination and support management. Adept at optimizing processes to drive team productivity and ensure seamless operations. Known for fostering collaborative environments and adapting to evolving demands with ease, ensuring high-quality results.

Profissional focada, comunicativa e capaz de gerir vários objetivos em simultâneo com entusiasmo. Destaco-me pela facilidade na relação interpessoal, resolução de problemas, gestão eficaz do tempo e elevada adaptabilidade. Procuro agora direcionar a minha carreira para a área dos Recursos Humanos, uma área que me permite trabalhar com propósito e em total alinhamento com os meus valores.

Dynamic customer support and operations specialist with a proven track record in sales, client relationship management, and team leadership. Expertise in efficiently handling inquiries and resolving issues while delivering exceptional service across phone, chat, and in-person interactions. Bilingual in Spanish and English (B2), demonstrating a strong ability to thrive in multicultural environments and adapt seamlessly to remote work settings. Committed to fostering positive client experiences and driving operational excellence.

13 Years of expertise as an engineer specializing in cost performance optimization (whether it be through purchasing expenses or production line transformation) in a highly competitive business like the automotive sector.

Profissional com sólida experiência em atendimento ao cliente remoto e presencial, com forte capacidade de comunicação, resolução de problemas e fidelização. Habituada a trabalhar com elevados volumes de chamadas, chats e e-mails, garantindo satisfação do cliente e cumprimento de metas. Proativa, empática e orientada para resultados, com facilidade em aprender novos sistemas e ferramentas digitais.

Professional with experience in administrative management and logistics operations, with expertise in process organization, invoicing, and customer support. Proven ability in task optimization, teamwork collaboration, and documentation maintenance, with a focus on operational efficiency and customer satisfaction.

Samuel Soares

  35 anos, nacionalidade de portuguesa, carta de condução categoria B com 17 anos de experiência profissional, reconhecido pelo meu profissionalismo e espírito orientado para o serviço e satisfação do cliente, sou uma pessoa organizada, conscienciosa e autónoma


Seasoned pharmaceutical leader with more than 25 years’ experience in pharma and consultancy with an excellence track record launching brands and driving business innovation and organizational transformation across different dimensions of the business at global, regional and local level in several geographies. Skilled in launch excellence, business strategy, marketing Innovation, commercial leadership (Marketing, Sales and KAM), as well as in digital innovation, healthcare shaping, patient solutions and organizational transformation. Before pharma worked as a consultant, developing cross-sector experience, from start-ups to big corporations, in country and international, from consumer goods to banking & Insurance/telecom/pharma-medical devices. Passionate about building high performing teams, drive performance and supporting others to explore their full potential, leveraging the impact on customers, patients, and society.

Dynamic and results-oriented Senior Business Analyst with over 8 years of experience in payments, capital markets, and IT solutions, collaborating with global leaders such as Franklin Templeton Investments, Citi Service Centre, and EPAM Systems. Expertise in requirement gathering, gap analysis, and process optimization to enhance business success while ensuring strict regulatory compliance, including adherence to CHAPS standards. Recognized for delivering innovative solutions and launching system enhancements, with multiple awards for excellence in project execution and team mentorship. Proficient in aligning stakeholder needs with project deliverables through Agile methodologies and data-driven decision-making, ensuring impactful outcomes and sustained growth.

Certified Cabin Crew Member with a valid Cabin Crew Attestation and expertise in EASA safety regulations, emergency procedures, and first aid. Strong background in customer service, hospitality, and conflict resolution in fast-paced, multicultural environments. Skilled in crisis management, teamwork, and ensuring passenger safety and comfort.

A versatile Software Engineer with a robust background in fullstack development, I specialize in designing, deploying, and managing automated, scalable and resilient systems. My expertise spans advanced backend architecture, from building robust Node.js and Go microservice to architecting complex real-time data workflows, including containerization with Docker and managing secure, self-hosted infrastructure. I enjoy guiding projects from concept to completion, ensuring every step reflects best practices and ultimately delivers impactful results.

Knowledgeable hospitality professional with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining a clean and organised workspace. Known for reliability, flexibility, and creating positive experiences for patrons and other team members.

Sólida base em comunicação e relações interpessoais, com vontade de aprender e crescer em ambiente de treino. Compreensão clara dos princípios instrucionais. Pronto para usar e desenvolver as habilidades adquiridas através das diferentes áreas de estudo que frequentei (Matemática, Estatística, Computação, Desporto). Assim como desejo final de as puder relacionar entre si.

 Étudiant en 1er année de Communication, je souhaite mettre en pratique mes compétences au sein d'un environnement stimulant. Rigoureux, je me distingue par mon esprit de synthèse et de solides compétences rédactionnelles. Curieux et ouvert d'esprit, j'aime travailler sur des problématiques variées. 

Dynamic and passionate job seeker with exceptional organizational skills, dedicated to share my experience to drive company growth. Known for fostering a harmonious work environment while promoting collaboration and teamwork. Eager to contribute innovative ideas and a strong work ethic to achieve shared goals. Committed to continuous improvement and professional development in every endeavor.

Operador logístico con amplia experiencia en la gestion, organización de inventarios, control de entregas y optimización de procesos logísticos, Busco una oportunidad en una empresa que valore mi capacidad para mejorar la eficiencia operativa y garantizar un flujo de trabajo efectivo.
Profesional de logística con larga trayectoria en entornos dinámicos. Soy una persona eficiente, con actitud positiva y resolutiva y amplia experiencia en la recepción, la organización y el despacho de cargas para cumplir los objetivos establecidos. Deseo aportar mis conocimientos y habilidades a una empresa reconocida.

Avec plus de trois ans d'expérience en tant que GALVANOPLAST, je possède une expertise approfondie dans l'optimisation des processus de production et le maintien des standards de qualité les plus élevés. Ma capacité à travailler efficacement sous pression, combinée à une excellente connaissance des techniques de traitement de surface, fait de moi un atout précieux pour toute équipe de fabrication métallique

Profissional com experiência em restauração, catering e atendimento ao cliente. Acostumado a ambientes dinâmicos e de grande fluxo, garantindo rapidez, simpatia e qualidade no serviço. Disponível para horários flexíveis e motivado para integrar a equipa do McDonald’s.

J’aime mon travail et je le fait avec passion .
J’ai beaucoup de patience et beaucoup d’empathie .
Je suis qqn de collégial et qui aime aider ses collègues en cas de besoins .

Accomplished professional with expertise in budgeting, project management certification, and a strong customer focus. Proficient in business intelligence tools and Tableau software, driving data-driven decision-making. Committed to leveraging skills to enhance operational efficiency and achieve organisational goals.

Multilingual gastronomy graduate with international experience in hospitality, food & beverage service, and wine sales. Skilled in customer relations, team coordination, and cross-cultural communication, with a strong background in artisanal products, sustainable food systems, and culinary traditions. Experienced in both front-of-house management and direct sales, combining practical service skills with cultural and gastronomic knowledge.

Dedicated and customer-oriented professional with experience in reception, visitor support, and retail assistance. Skilled in delivering excellent customer service, managing administrative tasks, and ensuring smooth daily operations. Recognized for strong communication, organizational skills, and the ability to create a welcoming environment for clients and visitors.

Results-driven Project and Program Manager with over 18 years of experience in spearheading global enterprise transformations across Finance, HR, Supply Chain, and IT. Proven track record in managing ERP implementations, including SAP S/4HANA and Microsoft Dynamics 365, ensuring successful delivery of complex projects in multi-country environments. Expertise in program governance and PMO leadership facilitates collaboration with C-level stakeholders and global teams, consistently achieving on-time and on-budget outcomes. Key strengths include finance and HR transformation, supply chain optimization, and a consulting approach that enhances stakeholder engagement while delivering exceptional customer service.

Profissional com experiência sólida nas áreas de produção e logística, atuando em ambientes industriais exigentes. Destaca-se pela responsabilidade, atenção à segurança, organização e facilidade em aprender. Comprometido com a qualidade do trabalho e pronto para novos desafios.

 Software development professional with comprehensive background in building scalable, high-quality software applications. Known for delivering impactful projects and driving continuous improvement. Team-oriented and results-driven, with strong ability to adapt to changing requirements and priorities. Proficient in programming languages and software development methodologies. 

Having extensive work experience in the field of Digital Marketing and Sales, I have developed various skills and further strengthened my ability to work in a multicultural environment. It also presented me with the opportunity to highlight my ability to work efficiently both on my initiative and as a part of a team.
Competent in troubleshooting and diagnosing Xerox office and production machines. Eager to enhance skills and achieve growth within the printing industry.

I am looking for an opportunity that allows me to expand knowledge and apply in practice the training acquired at FIEC, I wish to further develop my technical skills, contribute with innovative solutions and, at the same time, improve my personal and professional skills in a dynamic environment.


  I am a professional with 18 years of experience in the Sales Market, which has allowed me to become a dynamic Sales Manager with a strong record of achievement in driving sales growth and providing leadership to a large Sales Team. I am tenacious in building new business and securing customer loyalty in a highly competitive sector of the healthcare industry. Furthermore, I have been able to:
  Quickly recognize opportunities to provide appropriate coaching and mentorship to further develop the skills and performance of the Sales Team
  Develop the ability to make decisions, set priorities and choose a course of action based on cost-benefit analysis, alignment with the business strategy, and analysis of the potential risk vs. return
  Foster collaboration, synergies and share of information and resources in order to build a stronger organization
  Develop a proven track record of building solid relationships with key customers to enhance generating sales and product recommendation Most recently I took over the entire iberia channel trade in order to strategically align all stakeholders with business objectives.


A sociable and adaptable professional with a strong capacity for communication and teamwork. Demonstrates patience and tolerance, effectively managing conflict or stress while maintaining a positive atmosphere. Enthusiastic about learning from peers, with a career goal to contribute to collaborative environments that foster growth and innovation.

Results-driven Microsoft Support Engineer with 6+ years of expertise across Azure, Microsoft 365 portal, and Partner Center, specializing in complex usage-based and license-based billing, subscription management, and Cloud Solution Provider (CSP) program support. Proven track record in delivering high-impact solutions for enterprise, government, and strategic partners, with consistent CSAT 4.90+ and a history of exceeding expectations in every Microsoft Connect review. Certified in Azure Solutions Architect Expert, Azure Administrator Associate, AZ-900, AI-900, DP-900, PL-900, SC-900, with AI-102 (Azure AI Engineer Associate) in progress. Passionate about continuous learning and deeply fascinated by the Microsoft ecosystem, from cloud infrastructure and AI innovations to partner enablement and Marketplace growth. Recognized for exceptional soft skills and the ability to build trust quickly with diverse customer types — from technical stakeholders to executive leadership — while reassuring and guiding them through critical, high-pressure situations. Known for bridging technical depth with business impact, mentoring peers, and driving cross-functional collaboration with stakeholders across engineering, product, and customer success teams to deliver sustainable outcomes.

Dynamic and results-oriented senior leader with over 15 years of experience driving growth, revenue generation, and international business expansion across Europe, Latin America, and emerging markets. Proven track record in building and leading high-performing, multicultural teams, developing strategic partnerships, and executing go-to-market strategies that deliver measurable impact. Combines strong analytical and negotiation skills with a deep understanding of B2B sales cycles, market entry strategies, and cross-border operations. Adept at navigating complex organizational structures and fostering long-term relationships with stakeholders at all levels, from C-suite executives to operational teams. Recognized for the ability to translate strategic vision into actionable plans that accelerate market penetration and sustainable revenue growth.

I will complete my degree in Sports Management/Business area in May 2026, a program that has equipped me with a strong foundation in management, strategy, and market analysis. While I do not yet have direct professional experience, my academic background and personal drive have strengthened my ability to understand and interpret economic dynamics and global market trends. I am deeply motivated to build a career in international markets, where I can contribute to business growth and adapt quickly to new challenges. My goal is to bring the same dedication, curiosity, and analytical mindset I applied to my studies into a dynamic global business environment — even in sectors beyond sports management.

 Persona versátil y capaz de simultanear varias tareas. Con amplia experiencia en entornos laborales en los que se valora el compromiso y la capacidad de trabajar en equipo. Me caracterizo por mi dinamismo, proactividad y entusiasmo. Poseo buenos conocimientos y calidez humana . Busco desarrollarme profesionalmente. 

 Profissional dinâmico e proativo com vasta experiência em construção e pintura, principalmente com MRainha. Reconhecido pela eficiência e atenção aos detalhes, me destaquei na entrega de resultados de alta qualidade. Hábil no uso de várias técnicas de pintura e na manutenção de um ambiente de trabalho limpo, garanto consistentemente a satisfação do cliente e o sucesso do projeto. 

Student of Accounting and Management at ISCAP, with previous experience in customer service and sales at Zara, as well as in the restaurant sector. 20 Years old, motivated to develop a solid career in accounting and management. Proactive, adaptable, and committed to achieving goals. Focused on learning and contributing positively to organizational performance through dedication and continuous improvement.

Profissional com formação em Administração, possuo longa experiência em atendimento ao público, com boa capacidade de comunicação e proatividade na gestão e resolução de problemas, o que proporciona um melhor auxilio a equipa, objetivando entregar um serviço mais assertivo e eficiente ao cliente.

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