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With almost 20 years experience I have developed the ability to inspire and motivate learners of English to achieve their wide-ranging academic and business goals. From needs analysis to final assessment, I support and direct participant journeys, understanding at each turn the various challenges and obstacles along the way. I consider myself very personable and seek from the outset to build rapport and a positive learning environment.

Versatile and dynamic professional with a rich background spanning from managing operations at Polish Sport Association for the Disabled to pioneering in the screen printing industry. Excelled in roles requiring critical thinking and problem-solving, achieving significant improvements in team coordination and project planning. Proficient in Microsoft Office and adept at fostering multidisciplinary collaboration.

Dedicated and resourceful professional with extensive experience in transportation, logistics, customer service, and field operations. Skilled in managing VIP clients, coordinating logistics, and ensuring safety, efficiency, and professionalism in every role. A proactive problem-solver with strong multilingual communication abilities in Arabic, French, and English. Beyond professional work, deeply committed to humanitarian efforts, actively helping the homeless through independent volunteer initiatives. Passionate about making a meaningful impact through both professional and community service.

Customer-focused professional with over 2 years of experience delivering exceptional service using tools like Salesforce and Zendesk. Bilingual in English and French, skilled in resolving complex inquiries, exceeding performance metrics, and fostering client loyalty. Detail-oriented, adaptable, and dedicated to ensuring outstanding customer experiences.

 Offering dedication to maintaining high standards of guest service and conflict resolution in dynamic environments, with willingness to learn and grow in this environment. Brings commitment to understanding and adhering to health and safety regulations, along with strong organizational and time management skills. Ready to use and develop communication and problem-solving skills in Flight Attendant role. 

Results-driven Customer Service Professional with extensive experience in remote and in-person roles across the travel, banking, gaming, and retail industries. Skilled in Salesforce, Zendesk, and Helpdesk software, with a strong ability to manage customer interactions efficiently. Adept at problem-solving, account management, and ensuring compliance with security and GDPR regulations. Fluent in English and Polish, with a background in gaming industry support and equine care.

Experienced with handling customer inquiries and resolving issues promptly. Utilizes effective communication and active listening to enhance customer satisfaction. Knowledge of customer relationship management and conflict resolution techniques.

Offering strong interpersonal skills and positive attitude, eager to learn and develop in customer-focused environment. Brings solid foundation in communication and problem-solving. Ready to use and develop organizational and multitasking abilities.

Accomplished Product Manager with a proven track record at Goldman Sachs, where I leveraged my coding proficiency and effective communication to lead high-impact projects. Spearheaded the enhancement of over 50 React components, significantly improving product accessibility and user experience, and was recognized with the Engineering Tenet Award for diversity efforts.

Experienced QA Test Lead with expertise in functional and regression testing, user acceptance testing (UAT), and business acceptance testing (BAT). Proficient in release management, planning release dates, and ensuring seamless end-to-end (E2E) testing processes. Skilled in test documentation, reporting, debugging, and SQL scripting within banking software environments such as Oracle and Sybase. Adept at stakeholder communication, feedback coordination, and delivering customer demos while leveraging Agile/Scrum methodologies to drive quality assurance initiatives. Committed to optimising software quality through meticulous testing strategies and collaborative team leadership.

Results-driven Customer Care & Business Operations Leader with 8+ years of experience in the medical devices and healthcare industry. Proven ability to lead cross-functional teams, optimize business processes, and drive continuous improvement. Skilled in team management, stakeholder collaboration, performance monitoring, and process standardization. Passionate about fostering team development while ensuring operational excellence. Highly adaptable to change, a quick learner, and flexible in dynamic environments. Fluent in English and proficient in German.

A motivated employee who is not afraid of challenges. Ease in establishing contacts with other people.

Adept at navigating high-stress scenarios, Elevated customer loyalty and retention for Teleperformance through exceptional problem-solving and active listening. Expert in Microsoft Excel and complaint resolution. The approach significantly improved client relations, underscoring ability to transform challenges into positive outcomes. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced sales individual with 17 years experience in electronics/distribution; 7 years experience in sales; 9 years experience in customer service; Offering strong organizational skills and commitment to learning and development in dynamic business environment. Contributes understanding of customer needs and ability to adapt to various client demands. Ready to use and develop communication and project management skills in Account Manager role.

Experienced Entrepreneur with over 18 years of industry experience of which 12 years in the Textile industry. Excellent reputation for resolving problems and improving customer satisfaction. Leads projects, company operations and business growth with exceptional leadership, organisational skills and communication abilities across cross-functional and multi-cultural teams

I am a highly organized and detail-oriented professional with strong multitasking and analytical skills. I excel in conducting research and performing thorough background checks to ensure regulatory compliance and risk management. With a strong focus on accuracy and responsibility, I am adept at verifying client data, identifying high-risk individuals, and working with cross-functional teams to drive compliance. I am committed to maintaining high standards in risk analysis and continuously staying updated on best practices in the industry.

 Reliable and customer-focused  Food Delivery Driver  and  Sales Associate  with experience in efficiently delivering orders and assisting customers in a retail environment. Proficient in using delivery apps, managing time effectively, and providing excellent customer service. Strong navigation skills, inventory management, and ability to work under pressure to meet tight deadlines. 

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

 A highly skilled professional with a strong background in client support and extensive experience in managing client interactions across diverse industries. Adept at building and maintaining strong client relationships, ensuring exceptional service delivery, and effectively addressing client concerns to drive satisfaction and loyalty. Possesses excellent communication and problem-solving abilities, with a keen aptitude for adapting to dynamic business environments and evolving client needs. A collaborative team player who fosters a positive and productive work environment, consistently exceeding expectations and contributing to organizational success. Recognized for reliability, versatility, and a results-driven approach that enhances both client experience and team performance. 


  Highly ambitious: proactive and a quick learner.
  Good team worker.
  Highly reliable and dependable- high personal standards
  Good interpersonal and commutation skills
  Emotionally mature individual with strong drive and always willing to go an extra mile


Skilled in customer service and critical thinking, I excelled at Sites Group by managing high-stress situations and resolving customer complaints, enhancing loyalty. At ING Bank, I strengthened compliance, working closely with regulators and promoting continuous improvement. My expertise in active listening and data entry drives operational excellence and fosters a culture of shared responsibility.

Versatile and innovative, with a background at WBF Dubai, I excel in fashion design and teamwork. My portfolio showcases a blend of creative artistry and strategic collaborations, significantly enhancing brand visibility. Skilled in acrylic painting and fostering professional relationships, I bring a unique perspective to artistic projects, driving success and engagement. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Creative professional with experience in fine arts, including painting, sculpture, and illustration. Possess strong conceptual skills and ability to translate ideas into art that engages and inspires. Skilled in various artistic mediums and techniques with keen attention to detail. Contributed to successful exhibitions and projects by enhancing visual storytelling and aesthetic appeal. Talented professional possessing competitive spirit and excellent artistic abilities. Expertise in producing and creating specifications, translating ideas into sketches and selecting and coordinating outfits and accessories for shows and displays. Collaborative team player proficient in various software packages paired with strong knowledge of fabric trimming, draping and pinning procedures. Recognized for eye-catching prints and up-to-date trendy styles. Creative professional. Self-motivated and organized to thrive in both team-based and independent settings.

Enthusiastic and hardworking Economics graduate with strong attention to detail and the ability to manage multiple tasks under pressure. Seeking opportunities to expand my knowledge in economics and financial markets, with additional skills in language acquisition and team management.

Proven Business Manager with a track record of enhancing profitability and operational efficiency at SHAVA SV INNOVATIONS. Expert in financial management and team leadership, I've successfully negotiated contracts to improve margins and fostered a positive work environment, boosting team productivity. Skilled in relationship building and analytical thinking, I drive business growth through strategic decision-making and effective employee management.
Developed strategic planning and leadership skills in fast-paced business environment. Known for effective communication and problem-solving abilities, capable of driving team success. Seeking to transition into new field where these skills can be further applied and refined.

Seasoned IT professional with a proven track record at MAJOREL / TP, specializing in fraud prevention and customer support. Excelled in roles requiring critical thinking and IT troubleshooting, significantly enhancing information security and customer satisfaction. Skilled in quality management and problem resolution, demonstrating exceptional customer relations and technical support capabilities.
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Accomplished A320 Captain with a distinguished career at the Polish Air Force, showcasing exceptional leadership and multi-engine aircraft operation skills.

Energetic and adaptable professional with proven ability to navigate complex situations and maintain composure under pressure. Possesses in-depth understanding of aviation safety regulations and advanced navigational skills. Committed to ensuring optimal flight performance and passenger satisfaction through precise execution and leadership.

Offering strong foundation in leadership and decision-making, eager to learn and develop within aviation setting. Brings understanding of aviation safety principles and technical proficiency in aircraft systems. Ready to use and develop problem-solving and communication skills in Line Training Captain role.

Dedicated and results-driven Customer Service Representative with a strong commitment to delivering exceptional service and ensuring customer satisfaction.
Skilled in building strong relationships, understanding client needs, and providing effective solutions. Adept in customer service, management, and healthcare, with a proven ability to handle inquiries and resolve issues efficiently.
Possesses excellent time management skills and a deep understanding of the customer service industry. Bilingual( French & English), hardworking, and highly adaptable, with a strong ability to work in a team-oriented environment. Always eager to learn and take new challenges.
Ready for more opportunities to grow and contribute effectively to a dynamic team.


  Results-driven Business Management professional with expertise in Accounting, Finance, HR, and Customer Service
  Skilled in managing financial records, payroll processing, and banking operations. Experienced in resolving customer concerns, optimizing administrative processes, and ensuring regulatory compliance.
  Passionate about financial analysis, human resources, and business automation.


  Accomplished finance, administration, sales, marketing, brand management and development with product demonstration supporting supplier standard in the marketing within organization. With extensive experience in the different areas, I'm able to work independently and also a team player with flexibility and priority in a multi-tasked and ability to build internal and external relationships with multiple cultures by open and consultative approach with ‘make it happen' attitude.    Offering key skills in leadership and problem-solving, eager to learn and grow in team-oriented environment. Brings solid foundation in project management principles and effective communication techniques. Ready to use and develop skills in resource allocation and team coordination in senior or managerial role.  

Energetic and focused problem-solver with passion for technology and systems optimization. Thorough understanding of network configuration and cybersecurity principles, paired with proficiency in troubleshooting and technical support. Dedicated to leveraging skills to enhance operational efficiency and secure information systems.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Proven Cycle Count Coordinator at CEVA Logistics Heerlen, adept in warehouse operations and data management, enhanced inventory accuracy through meticulous cycle counting and team training. Demonstrated leadership in improving production quality at Conveni B.V. by fostering teamwork and implementing rigorous quality checks. Skilled in SAP with a strong focus on organizational skills and a positive attitude.
Committed inventory management professional with proven track record in maintaining accurate stock levels and ensuring efficient warehouse operations. Known for strong organizational skills and ability to collaborate effectively with team members to achieve operational goals. Reliable in adapting to changing demands and focusing on continuous improvement.

I am a BA graduate from Łazarski University in Warsaw with a degree in IR and European Studies, therefore a strong academic background. I am a native Russian and Belarusian speaker, fluent in English and can speak Polish language at intermediate level. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Have an experience in logistics and the process of purchasing work.
Have more then 3 years of experience in Anti-Money Laundering industry while working in Citi in Warsaw, Poland.

To pursue work in a financial industry wherein I can use my financial management, strategic, analytical skills and other management skills such as, effective communication, project management and operation management to fulfill the business needs of an organization.

Experienced Instructor with a demonstrated history of working in the retail industry. Skilled in Sales, Training Delivery, Community Management, and Training & Development.

Motivated and results-oriented Cloud and DevOps Engineer with 4 years of experience in developing, designing, deploying, and managing scalable cloud infrastructures and CI/CD pipelines. Skilled in utilizing cloud platforms (AWS, Azure) to enhance application performance, deployment efficiency, and reliability.

Logistics professional with extensive experience in efficient and safe transportation. Known for reliable performance and adherence to schedules. Strong focus on teamwork and adaptability to changing demands, proficient in navigation and compliance with transport regulations.
Experienced with safe and efficient driving practices for long-haul deliveries. Utilizes strong route planning and time management skills to ensure timely deliveries. Knowledge of vehicle maintenance and safety protocols.
Professional driver prepared for demands of long-haul transportation. Proven ability to navigate complex routes, ensure safety compliance, and maintain vehicle integrity. Strong focus on teamwork and adaptability, delivering consistent and reliable results under varying conditions. Skilled in logistics, vehicle maintenance, and time management, with steadfast commitment to operational efficiency and customer satisfaction.

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, detail-oriented with exceptional communication, and problem-solving. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for flexibility with changing needs and reliability in delivering outcomes.
Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Prepared to make significant impact in dynamic environment.

Experienced in cross-platform and cross-browser manual testing (functional & nonfunctional) with a deep understanding of SDLC and SDM. Skilled in no-code automation testing, leveraging AI to optimize QA workflows and accelerate defect detection. I mentor and manage QA teams, drive test strategy, and enhance efficiency based on my experience and practice. Tools: Test Management & Bug Tracking (Jira, Asana, Trello, Linear, Qase, TestRail, Zephyr), GitHub, Postman, GoCD, Bitbucket Pipelines, Sentry, Gherkin, BrowserStack, No-code automation testing (TestSigma, BugBug, Katalon). Passionate about innovation, quality, and building scalable QA processes.

Detail-oriented AP Specialist managing accounts payable functions. Skilled in processing invoices, ensuring timely payments, and maintaining vendor relationships. Proficient in SAP, Ariba and SAP S/4HANA. Experienced in identifying discrepancies, resolving issues, and streamlining processes for efficiency. Strong communicator with the ability to collaborate across teams and meet deadlines. Committed to continuous improvement and contributing to operational success. Seeking to bring expertise in accounts payable management to a dynamic team.

Goal-oriented individual with a passion for continuous learning and innovation.
Looking for an ideal apprenticeship.

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