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Experienced Customer Service Representative with a robust skill set in effective oral and written communication, attentive listening, and analytical problem-solving. Elevates customer experiences through a service-focused approach, adeptly comprehending customer needs, and offering tailored solutions to cultivate loyalty. Enthusiastic about nurturing enduring customer satisfaction by consistently delivering high-quality service and unparalleled support. Proficient in the realm of customer service best practices and the array of associated options. A committed Customer Service professional with a solid grasp of service delivery and a proven track record of successful multitasking. Dedicated to fostering professional relationships that drive profitability and enhance business outcomes. Holds a bachelor's degree in Management from WSB Merito University in Poznan, specializing in Human Resource Management. Basic programming skills acquired through participation in Mate Academy bootcamp, where currently undergoing programming training. Experienced in utilizing platforms such as Jira, Slack, Smartico, Livechat, Helpdesk, among others, to efficiently manage customer service operations and enhance communication channels.

Dedicated, results-oriented, and passionate about delivering exceptional customer experiences, I am a seasoned professional with a proven track record in both sales and customer service roles. With a keen understanding of client needs and a commitment to exceeding expectations, I thrive in fast-paced environments where I can leverage my excellent communication skills and strategic mindset to drive revenue growth and foster long-lasting relationships. Eager to bring my expertise in customer engagement, problem-solving, and salesmanship to a dynamic team where I can contribute to both individual and organizational success.

I am highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. I possess extensive professional experience, particularly in sales, supported by practical experience and training. I am skilled in interpersonal communication, excelling in team management and client relations. I have ability to work collaboratively to achieve common goals.

Junior Data Reviewer Specialist with strong coping skills and the ability to provide excellent content moderator
services using English, Russian, and Ukrainian.
Seeking to leverage decision-making skills and dedication to review and classify content according to client guidelines.
Skilled in conversation around socially sensitive topics. Professional in analyzing information from multiple streams.
Committed to ensuring complex content issues through proactive critical thinking and stress-management skills.

Goal-oriented and motivated. Trained in the procurement of quality products while selecting the most cost‐efficient combination of management. Highly effective at meeting corporate standards. Exceptional interpersonal, communication, and multitasking abilities. Prepared to deliver first-rate results.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of Economist position. Ready to help team achieve company goals.

I would describe myself as a hardworking amibitious person. I'm punctual, well organized, expirienced and careful Transportation Driver with excellent driving and customer service records. High scheduling flexibility, including evenings and weekends.

Over 3 years of experience in customer service. When I started working in 2019 my work was only limited to Contact Center but now it widened to post sales and claims. Through my line of work I managed to gather a lot of expectations and requirements that are the most valued by clients and help to actually fulfill the promises contained in the contract.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Skilled software development professional bringing talents for software design, development and integration. Offering knowledge of in-demand programming languages and frameworks. Background writing code and developing systems for data management applications.

Dynamic professional with a proven track record at Wells Fargo, excelling in cross-functional collaboration and compliance management. Recognized for outstanding problem-solving abilities and effective communication, driving successful outcomes in testing and issue resolution. Committed to delivering exceptional customer service and fostering strong international client relations.

Adaptable professional with strong organizational skills and the ability to work effectively under pressure. Builds collaborative relationships with team members to enhance overall productivity. Applies flexibility and a strong commitment to aviation safety to support efficient aircraft maintenance planning.

Profile: Leader who drives a meaningful change at all levels. Worked as a consultant, interim leader, strategist, mentor, project sponsor and manager, portfolio manager. Worked directly with C-level executives for years and with ease.

KPIs: Led €35M/year portfolio of service, grew the team by 210% in the first 12 months, cut the costs of managing a major service line by 55%, improved the efficiency of a cross-company process while cutting its manual overhead by 85%, and many others.

Toolbox: Extreme Ownership, NVC, and Radical Candor with teams. System Thinking, Objective-driven management, ADKAR, Service Design, and Agile methods with problems.

Professional summary
Adaptable and motivated professional with strong communication, customer service, and organizational skills.


GBS Experience in leading in matrix organizations Working knowledge of Excel (VLOOKUP, Pivot Table) I er 20 years operetional experience that I have gained in an international corporations as a member of OTC Management. I am specialist of transformations and continues process improvements of the designed OTC end-to-end processess ( including Accounts Receivable, Credit & Risk, and Customer Service) within the scope of the NA, LatAm & EMEA. I use the best practices of motivation, mentoring and developing based on my experience in leading multicultural OTC teams preferably in a BPO/SSC environment and GBS, I have strong leadership skills and the ability to interface and work with individuals across the global organization at all levels (including external counterparties). I am looking for new challenges, where I can use all my talents. I am able to achive the highest performance and meet business objectives as : Perfect Order Fulfillment, Customer Intimacy, Cost Optimization, E ective Collection & Risk Management, fast and e icient Transition, Optimalisaiton and Standardization Process.

Jestem tłumaczką z 5-letnim doświadczeniem. Skończyłam Pedagogiczny Uniwersytet Języków obcych na Ukrainie na kierunku tłumaczenia pisemnego i ustnego. Studiowałam na Uniwersytecie SWPS w Warszawie na kierunku tłumaczeń specjalistycznych.
Pracowałem tłumaczem pisemnym w Agencji edukacyjnej, w zakres moich obowiązków wchodziło napisanie listów w języku niemieckim lub angielskim, tłumaczenie stron internetowych, napisanie komentarzy do artykułów.
Doświadczenia w tłumaczeniu dialogów dla filmów, dodawanie napisów do serialów animowanych, tłumaczenie programów naukowych.

 .Net Developer Energetic and ingenious IT professional with 10 years of experience in Microsoft technology Web stacks by analyzing business requirements, Coding, Hosting in application server, Version control, RLM, documentation, Data Analysis and few more that helps on developing Web application in Agile methodology. 

Motivated manager with demonstrable experience in high-profit sales generation. Maintained expert understanding of market trends and developments to remain ahead of competitors. Built and maintained loyal client relationships for maximised revenue growth.

Dedicated and customer-focused professional with a demonstrated history of excellence in Customer Assistance. Proficient in fostering personalized connections with each client, exceeding productivity targets, and maintaining up-to-date knowledge of company offerings. Known for swift and effective problem-solving, ensuring enhanced customer retention and the delivery of unwavering high-quality service in every interaction.

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