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Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Dynamic leader with a proven track record at Global App Testing, enhancing team performance and streamlining operations. Skilled in Operations Management and People Management, utilizing my skills and experience in Manual QA Testing. I've led cross-functional teams to exceed business goals through strategic planning and process improvement. My approach has consistently fostered professional growth and accelerated product delivery, achieving significant efficiency gains.

In 2024, he completed his Juris Doctor Degree at the Pamantasan ng Lungsod ng Maynila and is now focused on broadening his legal knowledge, particularly in areas where law intersects with finance. His decision to pursue law was driven by a passion to expand his expertise beyond finance and enhance his versatility and professional impact.

He holds degrees in both BS Accountancy and BS Accounting Technology. He began his career as an Accounting Associate in an accounting firm based in Makati City and later joined one of the top audit firms in the country as an Advisory Support Associate, catering to clients across regions like the US and Oceania. He currently works as a Senior Bookkeeper specializing in the AU market.

Accomplished Training Chief Mate and 2nd Mate at Manship, I excel in crew leadership and safety management, enhancing team efficiency and onboard safety protocols. Skilled in mentoring and navigational operations, my expertise in e-learning development and training facilitation has significantly improved crew performance and operational standards.

Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.

Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office and Excel. Demonstrated strong organizational abilities and effective communication skills.

Driven professional with extensive experience as a Delivery Driver for Pepsi Cola Company, showcasing expertise in safe driving practices and exceptional time management. Demonstrates a proven track record of punctuality and reliability, with a deep understanding of traffic laws and safety protocols. Excels in customer service, ensuring timely and secure deliveries.

Driven and bilingual professional with a strong foundation in time management and basic mathematics, honed at San Pedro Business and Administration. Excelled in collaborative projects, leveraging active listening and English fluency to enhance learning outcomes. Demonstrates a positive attitude and a commitment to achieving results through innovative educational strategies.

Proven Shuttle Driver with a track record of punctuality and safe driving, honed at GL Technologies Inc. and as a Grab Driver Partner. Excelled in passenger assistance and maintaining cleanliness, enhancing company reputation through professionalism and reliability. Mastered scheduling flexibility, ensuring on-time service without compromising safety or comfort.

Enthusiastic and reliable candidate with over 7 years of providing excellent customer service in Business Process Outsourcing and Food and Beverage Industry. Skilled in anticipating customer needs, Addressing complaints or resolving issues in timely manner and Building customer loyalty. Maintains focus and positive attitude in stressful situations and high volume environments.

Adept Interior Designer with a proven track record at ROJ Designs, excelling in client communication and 3D rendering software to deliver innovative design solutions that enhance client satisfaction and drive repeat business. Skilled in transforming spaces through meticulous material selection and space planning, consistently achieving functional and aesthetically pleasing environments.

Certified Interior Designer offering 14-year history of designing innovative, functional spaces focused on sustainability and creative aesthetic design. Experienced design leader, skilled in writing proposals, delivering client presentations and building key relationships to grow client base.

Adept Utility Worker II from the Department of Public Works and Highways, excelling in numeric data entry and fostering strong teamwork. Demonstrated ability to enhance operational efficiency through meticulous monitoring and maintenance of utility systems. Proven track record in meeting tight deadlines, ensuring confidentiality, and mastering new skills rapidly for improved workmanship and collaborative success.

A Junior Bookkeeper applies knowledge of bookkeeping principles and practices to accurately perform job duties. Identifies, prioritizes and solves problems and organizes tasks with little supervision. Works intuitively with billing and project management software.

Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work, and a pleasant demeanor.

Proven Retail Store Clerk at Aileen Villacorta, adept in store maintenance and customer service, excels in creating a welcoming environment and enhancing shopping experiences. Demonstrated ability to resolve complaints and manage multiple tasks efficiently, ensuring customer satisfaction and loyalty. Skilled in product identification and cleaning techniques, with a strong foundation in patience, empathy, and reliability.

Accomplished Medical Technologist with a proven track record at MP Analysis & Laboratory, Inc., excelling in specimen analysis and enhancing patient care through precise diagnostic testing. Skilled in quality control procedures and laboratory safety protocols, I've significantly contributed to team development and mentorship. Expert in equipment calibration, embodying a meticulous and results-driven approach.

Adept Senior PHP Developer with a proven track record, enhancing e-commerce scalability and performance through advanced PHP development and object-oriented programming. Spearheaded innovative projects, significantly boosting system reliability. Excelled in team leadership and effective client communication, ensuring project success and alignment with business goals.

Proven driver from Rodmark Buan, adept in vehicle maintenance and customer service, showcases a solid track record in safe, efficient transport and route planning. With expertise in loading and unloading, this dependable professional exceeds in delivering goods while maintaining a stellar driving record.

Objectives: Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing subtitling teams and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

 Accomplished Salesforce Consultant with a proven track record at World Fuel Services, enhancing client satisfaction and efficiency through expert Salesforce automation and configuration. Skilled in Agile Methodology and fostering team growth, I significantly streamline processes and mentor teams towards achieving strategic goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. 

Accomplished transcriptionist with a proven track record at Rev Transcription, adept in enhancing document accuracy and customer satisfaction. Skilled in managing sensitive data and adapting to diverse accents. Pursuing full-time role that presents professional challenges and problem-solving expertise.

Proven to enhance technical proficiency and organizational skills during an internship at Bonuan Boquig National High School. Excelled in customer service and teamwork as a Crew Member at Greenwich Nepo Mall, demonstrating adaptability and problem-solving abilities. Committed to continuous improvement and professional growth, leveraging computer skills and a detail-oriented approach to exceed expectations.

Innovative professional with proven track record of driving engagement through creative strategies. Expert in developing and implementing successful campaigns to maximize ROI and bottom-line results. Skilled in crafting compelling content focused on building relationships with customers and increasing conversions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Proven Customer Sales Representative with a track record of enhancing customer satisfaction and increasing repeat business through expert complaint resolution and product knowledge. Excelled in high-stress situations at the above mentioned companies demonstrating patience, resilience, and salesmanship. Skilled in performance tracking and market awareness, consistently delivering results beyond expectations.

Adept Customer Support Specialist with a proven track record at GOAT, where I enhanced customer satisfaction through expert product support and meticulous quality assurance. Leveraged CRM systems to foster client relationships, leading to significant repeat business. Skilled in SLA adherence and renowned for exceptional customer service, my approach consistently delivers beyond expectations. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Independent full time Accountant Bookkeeper for US, Canada, UK & Australian based small and medium companies (Quickbooks Pro Advisor) I have been a Professional Accountant and Auditor for 15 years I am expert in Auditing, Accounting, Bookkeeping, Payroll, Tax Preparation and Financial Statement Analysis and Projections. I am proficient in Microsoft Office such as doing financial models, customs spreadsheets-using formulas ,visual basic applications, dashboards, reports and analysis in Excel and Powerpoint Presentation. I have extensive experiences with Quickbooks Desktop for 13 years, Quickbooks Online (12 years), XERO.COM (10years) MYOB (10 years), Sage (12years) , WAVE (8 years). I have also experience in connecting remotely to a client's desktop via Teamviewer, GotoMyPc, LogeMeIn, Remote Desktop Connection, JoinMe and viewing, uploading, exporting reports from/to DROPBOX, SHOEBOXED, Evernote, Podio, Google Drive, Slack, Buildium, PAYPAL, and ONLINE BANK STATEMENTS My main aim is to provide professional service, assistance and cater the clients' need with high precision and very excellent output and utilizing my knowledge, skills and proficiency in small business enterprises who are in need of accounting services and working for the benefit of the company by inventing plans and procedures for efficient financial management and cutting down unproductive expenses and can take full responsibility for all aspects of finance and auditing.


Proven expertise in financial forecasting and leadership, Top Rated Plus freelancer on Upwork (https://www.upwork.com/freelancers/reginaldedwardiiiybanez).

Excelled in streamlining accounting processes, enhancing efficiency by implementing new software tools, and mentoring teams for professional growth. Skilled in bank reconciliation and fostering client loyalty, I consistently deliver accurate financial reports and drive cost savings.

Driven and efficient, I excelled as a Sales Clerk at Kcc Mall De Zamboanga, where I enhanced customer loyalty and streamlined transactions. Leveraging my sales expertise and organization skills, I fostered a welcoming shopping environment, significantly contributing to the store's customer satisfaction. My goal-oriented approach and proficiency in cash register operation underscore my ability to meet and exceed sales targets.

Dedicated and detail-oriented individual with a strong academic background in legal studies and a passion for the legal field. Equipped with a solid understanding of legal principles, research methodologies, and case management practices. Demonstrates excellent organizational skills, keen attention to detail, and the ability to handle confidential information with discretion. Eager to leverage strong analytical abilities and a commitment to supporting legal professionals in delivering effective and efficient legal services. Highly motivated to contribute to a dynamic legal team and gain hands-on experience within paralegal capacity.

With a proven track record at MILQUETEA, I excel in delivering exceptional customer service and culinary delights. My expertise in cooking, coupled with a strong foundation in food handling and a knack for maintaining cleanliness, drives operational excellence. I'm recognized for enhancing customer satisfaction, showcasing my ability to blend hard skills like cooking with vital soft skills.

Experienced IT Professional with 10 years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.

Proven track record in enhancing customer satisfaction and loyalty, notably at Blackstock Limited Enterprise, by adeptly resolving complaints and managing high call volumes. Skilled in CRM software and escalation management, I excel in teamwork and problem-solving, significantly improving service quality and efficiency.
I worked as a customer service representative in one of the call center companies here in the Philippines for more than 3 years. During those years, I was trained to handle different accounts and was also trained to handle some back-office tasks.

As a freelancer, I worked as a customer service representative for a client who does dropshipping for more than 8 years. The client also trained me to fulfill and process orders using Oberlo and ShipBob. I was also trained to handle live chats.

I am very familiar with how to run a dropshipping business as well as the tools that are needed to smoothly run the business. I know how to use Shopify, Aliexpress, google docs, zendesk, Zoho, Reamaze , Freshdesk and fulfillment apps such as oberlo and ShipBob. I can say that dropshipping business is my forte because I have a lot of knowledge on how to handle customer service and order fulfillment of this kind of business.

In addition to that, I also worked as a virtual assistant for a Canadian client for 1 year. The client sells, t-shirts online and advertises them on Facebook. What I do for this client is set up his Facebook ads and manage his Facebook pages. I also have experience in assisting customers over the phone using the grasshopper apps and live chat using Tidio. And lastly, I also used to handle order disputes in Klarna, Stripe, and Paypal.

Results-driven accounting professional with over 6 years of comprehensive experience in bookkeeping, financial management, and taxation. Proven expertise in Xero and other accounting software, including Hubdoc, Supermate, and QuickBooks. Demonstrated ability to manage financial operations across diverse industries such as hospitality, plumbing, healthcare, veterinary clinics, and retail. Adept at preparing financial reports, managing payroll, processing BAS/IAS, and handling SMSF audits. Highly skilled in both individual and corporate tax preparation. Known for strong analytical abilities, excellent communication skills, and the capability to work independently or as part of a team. Certified Xero Advisor and Payroll Specialist with a solid track record of delivering accurate and timely financial solutions.

Proactive and goal-oriented backend developer with strong communication and problem-solving skills. Known for reliability and adaptability. Leading bug fixes and new feature development in the product using web based technologies (Java, Spring Boot), and with swift capacity to learn and apply new skills. Dedicated to achieving objectives by ensuring high code quality through strict reviews and testing, and maintaining security of product through regular CVE monitoring.

Driven Assistant with a proven track record at Hm, adept in leveraging computer skills and team collaboration to deliver top-notch results. Recognized for mastering new challenges swiftly and managing time effectively, ensuring projects exceed expectations. Demonstrates a unique blend of technical proficiency and interpersonal strengths, enhancing team dynamics and productivity.

Adept at enhancing operational efficiency and customer satisfaction, my tenure at Fravinz Enterprises Inc. showcased my proficiency in power tool operation and exceptional attention to detail. Leveraging skills in safety procedures and customer relations, I consistently exceeded performance targets, contributing significantly to project success and company growth.

A Senior Immigration Officer with a proven track record at the Bureau of Immigration, adept in strategic planning and work coordination. Demonstrated success in enhancing emergency response protocols, improving operational efficiency. Skilled in report writing, showcasing a unique blend of analytical and interpersonal abilities. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Proactive about using proper protocols while on duty and interacting with client contacts.

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