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Hi there,

Nkwain John-Paul Sam is my name.
Having studied Philosophy, Business, and Music, you can be sure I'm the right person to work with.

Well, the professions that best describe me are

1. Music Producer
2. Business professional


MUSIC

Nkwain Sam is an intuitive and classically trained Musician. Be it in Production, Composition, commercial Music, Orchestration, or Engraving, and even Liturgical Music, I'm a good fit.

Closely linked to this is my long-standing passion for events and event Management. I was an events organizer in Dubai, UAE, and right now, I'm still into events, be it as an organizer, venue management, DJing, or anything with a creative direction. I work well with Brands, am involved in Marketing, Campaigns, and Events, and have perfect Customer Service Experience with Major Tech Players.


BUSINESS

I've worked with leading players like Concentrix, Google, and Aptos. Focussed areas include the EMEA regions. Focussed areas: Business Support, Technical Support Assistant.



I've lived and worked in Dubai, the Philippines, and several other African countries, with French and English being the lingua franca.

One last thing: even though I'm quite stern, I like jokes and have no issue when they say I'm childish.
It may be true .

Professional in client engagement and scheduling with knack for clear communication and efficient organization. Proven ability to build strong client relationships and streamline appointment processes. Reliable team player who adapts to dynamic environments and prioritizes results through effective collaboration and problem-solving.

 Reliable and detail-oriented bookkeeper with solid experience in managing both accounts payable and receivable. Provided accurate bookkeeping services to Australian clients while ensuring compliance with accounting standards. Skilled in handling corporate financial records and adopting new tools to improve work efficiency. Strong communication and accounting skills that contribute to successful outcomes. 

Strategic IT Consultant & Senior Software Engineer with 17+ years translating complex business challenges into elegant, scalable solutions. Excels at rapid discovery, stakeholder facilitation, and data-driven road-mapping. Adept at guiding cross-functional teams from concept to launch while balancing quick wins with long-term architecture. Thrives in agile environments and has delivered high-impact systems across finance, education, and SaaS sectors.
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Dynamic Department Head at Robinsons Supermarket Corporation with a proven track record in operational planning and team supervision. Expert in enhancing customer satisfaction through effective problem-solving and communication. Successfully mentored staff, fostering professional growth while managing departmental budgets to optimize resource allocation. Committed to driving results in fast-paced retail environments.


Licensed Civil Engineer with over 6 years of experience in the construction and development industry, seeking opportunities for professional growth and meaningful contribution. Proficient in Revit, AutoCAD, SketchUp, and Enscape, with expertise in architectural modeling, ensuring design accuracy and project efficiency. Skilled in streamlining BIM workflows using phase filters and custom templates, and in leveraging automation and AI tools to boost productivity. Dedicated to delivering high-quality results and contributing to the success of innovative, forward-thinking organizations.

Dynamic and goal-oriented intern at Manulife, adept at leveraging computer skills to enhance database management and streamline information processes. Proven ability to collaborate effectively within teams, demonstrating adaptability and a commitment to client relationships. Experienced in Microsoft Office Suite, contributing to innovative solutions and efficient workflows.

Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in sales strategy, negotiation, and market analysis. Known for fostering team collaboration and adapting to dynamic business environments. Reliable and focused on delivering measurable results.

Experienced IT Support Analyst with over 13 years of proven expertise in resolving technical challenges across ERP systems, Microsoft 365, SQL environments, and virtual desktop infrastructures. Highly skilled in delivering exceptional end-user support, managing complex IT ecosystems, and improving support workflows using tools like ServiceNow, SCCM, and RDP.

Accounting professional with background in financial management and administrative tasks. Recognized for ensuring accurate bookkeeping and timely reporting. Known for collaboration skills and adaptability, consistently driving team success.

Prepared for this role with strong analytical and financial reporting skills. Proven ability to work with teams, ensuring precision in financial documents and compliance with regulations. Adaptable to changing needs, consistently delivering accurate results while enhancing team efficiency. Known for reliability and collaborative.

Dynamic Internet Provider Technician with a proven track record at a leading ISP, excelling in hardware installation and software configuration. Recognized for delivering exceptional help desk support and system upgrades, enhancing customer satisfaction. Adept at troubleshooting and repair services, combining technical expertise with strong communication skills to resolve issues efficiently.

Experienced and TEFL-certified ESL Teacher with over 10 years of teaching English as a Second Language to students in both the Philippines and China. Adept at creating engaging, communicative lessons tailored to varied age groups and proficiency levels. Skilled in classroom management, curriculum development, and using interactive methods to support language acquisition and student confidence. Known for fostering a supportive, inclusive environment that encourages active participation and cross-cultural understanding. Committed to professional excellence and the ongoing success of English learners.

Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration. Energetic Volunteer offering outstanding telephone etiquette, social media, and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.

Dedicated EEG Technician with experience at Ramiro Community Hospital, expertly conducting EEG tests and ensuring patient comfort. Proficient in data analysis and equipment maintenance, I effectively communicate with empathy and respect, collaborating with neurologists to enhance patient care and treatment outcomes. Committed to upholding infection control standards and providing exceptional patient support.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

my goal is to become associated With a company where i can utilize my skills and gain further experience while enhancing the company's Productivity and reputation.

Seeking a challenging position in a reputable organization where I can learn new skills, expand my knowledge, and leverage my learning.

Highly motivated and professional Recruiter with over 2 years of experience providing high-level recruitment support, hiring teachers, tutors, career councilors, and game developers. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.

Dedicated customer advocate with 15 months of experience in providing exceptional support and resolving inquiries efficiently. Skilled in communication, problem-solving, and maintaining customer satisfaction. Passionate about delivering personalized service and contributing to team success in a dynamic environment.

Dynamic manager with a proven track record at Kazuko Ramenba, excelling in team leadership and operations management. Enhanced customer satisfaction through effective dispute resolution and mentoring. Skilled in strategic planning, I consistently achieved performance goals, fostering a culture of continuous improvement and driving operational success.

Proven Senior Bartender/Bartender&Server with a track record of enhancing customer satisfaction and streamlining bar operations at Barna Hosco Inc. & Alma Siargao Expert in beverage preparation and inventory management, I excel in maintaining cleanliness standards and training staff for quality consistency. My drink pairing expertise and reliable service significantly improve guest experiences.

Dynamic finance professional with extensive experience at QBE Group Shared Service Centre, excelling in financial analysis and report preparation. Proven track record in mentoring teams and enhancing reporting accuracy. Strong problem-solving skills complemented by attention to detail, driving proactive financial strategies and fostering effective communication across departments.

Dynamic Retail Sales Manager with a proven track record at RMT5 Hardware & Construction Supplies, driving sales through strategic inventory management and exceptional customer service. Skilled in optimizing product placement and enhancing customer engagement, I leverage my strong work ethic and sales expertise to consistently exceed targets and foster loyalty.

Professional computer technician adept at troubleshooting, hardware and software installation, and network maintenance. Strong focus on team collaboration and delivering high-quality results. Reliable, adaptable, and skilled in diagnosing technical issues to ensure optimal system performance. Skilled in customer support, problem-solving, and maintaining secure, efficient IT environments.

Lead Generation Specialist with extensive experience at Podcast Pointman, recognized for identifying high-quality leads and developing effective outreach strategies. Expertise in GHL landing page design and automation, utilizing web research and data entry to optimize client engagement and drive measurable results.

Healthcare Customer Service Representative with 2 years experience providing compassionate support and solutions to Providers. Skilled at navigating eligibility and benefits. Key Achievement: Answering providers inquiry, resolved the Provider’s complaint and ensured claims was paid and processed correctly.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.


Professional medical technologist with substantial experience in clinical laboratory operations and diagnostics. Adept at performing complex laboratory tests, maintaining lab equipment, and ensuring accuracy in test results. Strong emphasis on team collaboration and adaptability in dynamic environments, with focus on achieving measurable results. Skilled in using advanced laboratory technology and adhering to stringent safety and quality standards.

•	Work well under pressure as part of a team•	Polite, respectful, and courteous manners•	Well-groomed appearance •	Loves programming

Passionate and dedicated nurse with over fifteen years of healthcare experience in Dubai, UAE. Adept at monitoring and assessing patient progress, providing comfort and support to patients and families, and coordinating patient care plans with interdisciplinary teams.

Dynamic IT Operation Supervisor with a proven track record at Educar Shared Services Inc., excelling in training and mentoring teams. Enhanced operational efficiency through strategic planning and process improvements. Skilled in customer service and project management, driving high satisfaction levels while implementing innovative solutions to complex challenges.

Hard-working employee with 14 years of collection experience, leading teams and delivering results. Skilled in operational concepts and best practice strategies. Diplomatic and friendly with strong dedication to employee training and satisfaction. Hardworking team player bringing necessary experience and knowledge to tackle any operation demands. Can manage and motivate agents to achieve and surpass client targets. Equips agents to meet goals by building collaborative and skill-based culture.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.


Results-driven production professional prepared for demanding roles in manufacturing and operations management. Proven track record for almost 25 years in enhancing production efficiency and maintaining high-quality standards. Focused on team collaboration and adaptability to changing project needs, with strong skills in process optimization and leadership.




Experienced CIS & Security System Administrator with a strong focus on securing enterprise environments through proactive monitoring, automation, and policy implementation. Proficient in Google Apps Script and PowerShell, enabling process automation, data integration, and systems reporting. Acts as Lead Web and WordPress Developer, delivering custom websites and managing hosting, optimization, and UI/UX design. Adept in multi-platform IT support, with a hands-on background in network management, endpoint security, and cloud services.

I am an Cyber Incident Response Senior Analyst with hands-on experience in Data Loss Prevention (DLP) and incident response. Proven track record in identifying and investigating data security incidents, enforcing DLP policies, and working with Legal and Support teams to ensure data protection. Proficient in tools like Symantec DLP and Microsoft Purview

Dedicated professional successful at handling projects. Well-versed in researching problems, troubleshooting concerns, and working to manage both routine and complex issues. Ambitious junior associate adept at picking up new skills quickly and helping the team succeed with a disciplined approach and hardworking nature. Familiar with and standards and adept at completing tasks on time and successfully tackling challenges. Bringing several years' experience in the field and looking for a new role with room for advancement.

Accomplished educational leader with a strategic vision, previously at Michelange Nursery and Elementary School. Expert in instructional leadership and fostering positive learning environments. Enhanced interdisciplinary collaboration and improved teacher performance. Skilled in education administration and staff management, driving academic excellence and school safety. Passionate about nurturing student growth and aligning school goals with district initiatives.

Registered Criminologist with over one year of experience in the BPO industry as a Travel Associate and Customer Service Representative. Adept at handling customer inquiries, assisting with travel plans, and managing reservations efficiently. Known for strong problem-solving skills and a commitment to delivering exceptional service in fast-paced environments. In addition, brings four years of hands-on experience in catering services during college, demonstrating reliability, time management, and the ability to thrive in team-oriented and customer-focused roles.

Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 15 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic leader with a proven track record as President and CEO at Pictopio Construction, excelling in strategic planning and project management. Enhanced client satisfaction through streamlined workflows and effective budgeting, while fostering strong partnerships with subcontractors. Expertise in business planning and team building drives successful project delivery and profitability.

Dynamic Graphic Artist with a proven track record at Print N' Cut, excelling in digital illustration and project management. Enhanced brand identity through innovative design solutions and effective collaboration. Skilled in Adobe Photoshop, I successfully developed promotional materials that increased store foot traffic, showcasing my ability to merge creativity with strategic thinking.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

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