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Dedicated and compassionate Registered Nurse (RN) with over fifteen years of experience, with progressive career history in direct patient care and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Focused on continuously driving innovation and improving patient outcomes.


Dynamic, customer-centric professional graduate in tourism management and aviation training. Proven expertise in passenger assistance, check-in procedures, and boarding operations, consistently delivering exceptional service in high-pressure environments. Acknowledged for adaptability, meticulous attention to detail, and effective communication skills. Eager to leverage these strengths in a Passenger Service Agent role to enhance airport operations and ensure an outstanding travel experience for all passengers.

Dynamic executive with extensive experience at Maria Management Specialists Corp., excelling in operations management and strategic planning. Proven track record in enhancing team productivity and fostering cross-functional collaboration. Adept at driving process improvements and mentoring staff, ensuring organizational success through decisive leadership and effective communication.

An experienced customer-oriented individual with a strong ability to multi-task, prioritize, and manage time effectively. Ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner. I am self-motivated, dynamic, and a team player.

Dynamic and dedicated professional with experience at Zayed Sports City, excelling in customer service and beverage preparation. Known for reliability and a keen attention to cleanliness, I effectively enhanced guest experiences while mastering innovative cocktail recipes. Proven ability to build relationships and maintain high standards in fast-paced environments.

Highly motivated and results-oriented professional with extensive experience in learning and development, project management, and customer solutions within diverse industries including Fintech, Ride Sharing & Food Delivery, Logistics, Health, Technology, and Social Media. Proven ability to lead and develop teams, design and implement effective training programs, and drive business success through strategic initiatives.

Dedicated and results-oriented Licensed Civil Engineer with years of experience in Cost Control, Quantity Surveying and Project Management within the construction industry. Proven expertise in managing budgets, conducting cost analyses, and ensuring project efficiency. Currently serving as Cost Control Manager at MDBI (Makati Development Corporation and Bouygues Batiment International), with a strong track record of optimizing resources and delivering projects on time and within budget. Skilled in collaborating with multidisciplinary teams to drive successful outcomes in large-scale infrastructure and development projects.

Dynamic Territory Sales Manager with a proven track record at Bounty Plus Inc., excelling in territory expansion and business growth. Skilled in closing sales and retaining clients, I leverage strong negotiation abilities and strategic planning to drive significant market share increases in the Vis-min area.

Efficient Branch Operations Assistant recognized for high productivity and ability to complete tasks efficiently. Skilled in data entry, customer service, and financial reporting, ensuring smooth branch operations. Excel at communication, problem-solving, and time management, contributing to team success and customer satisfaction through proactive engagement and operational excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

IT professional with 9+ years’ experience in cloud delivery, systems administration, and infrastructure support for enterprise SaaS. Skilled in installing, configuring, and maintaining IT systems, release and deployment management, and disaster recovery. AWS Solutions Architect certified, with expertise in Windows/Linux, Ansible, Jenkins CI/CD, and vulnerability management. Proven track record in L3/L4 troubleshooting, infrastructure design, and cross-team collaboration for business-critical services.

Results-driven professional with experience at PROSTAR Marketing Inc. and Sacred Peak Marketing Inc. Skilled in data entry and Microsoft Excel, I enhanced data accuracy and identified process improvements, boosting operational efficiency. Adept at multitasking and maintaining confidentiality, I consistently delivered actionable insights through meticulous audits and reporting.

The Account Development Manager is a strategic leadership role responsible for overseeing the organization’s account development efforts. This individual drives growth by building and optimizing strategies to identify new business opportunities, expand existing client relationships, and lead high-performing teams. The Manager serves as a key player in revenue generation and customer success by aligning sales development, marketing, and account management initiatives.
Team Manager experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Developed organizational and communication skills in supportive community environment. Skilled in managing schedules, handling correspondence, and coordinating events. Seeking to transition to new field where these abilities can be effectively utilized.

Professional with strong track record in virtual assistance roles. Expertise in managing administrative tasks, client communications, and scheduling. Known for effective collaboration and adaptability, ensuring seamless support in dynamic environments.

With over 15 years in the BPO industry, I've worked in various roles including Part-time Real Estate Cold Caller, Technical Support, Subject Matter Expert, and Team Leader. I have a proven track record of excelling in both technical and customer service roles. My dedication is evidenced by a decade-long tenure with one company, and I'm ready to apply my skills to new challenges. I am also open to training to stay current with industry trends.

Highly skilled and results-oriented Training and Development Professional with over five years of experience in the BPO industry. Proven expertise in designing and delivering comprehensive training programs, leading teams, and enhancing agent performance through targeted coaching and development. Adept at identifying performance gaps and implementing data-driven solutions to achieve key business objectives. Seeking to leverage a strong background in training, leadership, and operations to contribute to a dynamic and growth-focused organization.

Results-driven Factory Production Worker with proven success at Far Eastern Company, consistently exceeding production targets through exceptional time management and attention to detail. Skilled in machine operation and quality control, ensuring high standards and minimal defects. Adaptable team player committed to maintaining safety and efficiency in fast-paced environments.

Dedicated and detail-oriented professional with one year of experience in team leadership and virtual administrative support. Demonstrates strong capabilities in task management, team coordination, and delivering efficient support in dynamic, fast-paced environments.

Accomplished former Technical Staff, Accounts Coordinator, Executive Assistant, Sales Officer and currently a Business Manager with proven abilities to learn quickly, to work well with different people, and to adapt to diverse working environments. Also known as persistent and goal-driven.


A detailed oriented and highly skilled accounting professional with over 3 years of experience in managing financial transactions,preparing reports,and ensuring compliance with regulatory standards. Adept in financial analysis,budgeting and reconciling accounts to maintain integrity of financial records. A team player with excellent communication skills, capable of collaborating with cross-functional teams to achieve organizational financial goals. Also a highly organized and efficient office professional with over 2 years of experience supporting day-to-day operations and providing exceptional administrative support. Skilled in managing office supplies,answering phone inquiries, and maintaining a well - ordered work environment.


Professional in manufacturing and production industry with strong background in operating and maintaining production machinery. Adept at streamlining operations to boost efficiency and product quality. Highly collaborative team player with focus on achieving results and adapting to changing production needs. Known for technical proficiency and reliability.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

 Dynamic paralegal consultant with a proven track record at Atty. Levito D. Baligod, excelling in legal writing and client communication. Enhanced case outcomes through strategic collaboration and efficient document drafting, achieving a notable increase in client satisfaction. Adept at managing complex litigation processes while maintaining strict confidentiality and fostering teamwork. 

Dynamic Customer Service Representative with proven expertise at Iqor Philippines, adept at resolving conflicts and enhancing customer satisfaction. Skilled in active listening and complaint resolution, I effectively managed high-stress situations, fostering loyalty and repeat business. Proficient in CRM software, I consistently delivered accurate information and built strong client relationships.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Dynamic and results-driven professional with more than 10 years of my experience at Centerpoint, excelling in customer engagement and store operations. Proven ability to enhance product displays and implement effective inventory management strategies, leading to improved accuracy. Strong teamwork and time management skills, dedicated to delivering exceptional service and maintaining high standards of cleanliness.

Detail-oriented with solid experience in Accounts and Billing, specializing in invoicing, account and bank reconciliation, and payment processing. Skilled in leading teams, ensuring accuracy, and optimizing processes for efficient operations

Dedicated and organized professional with over 10 years of experience in dynamic environments, demonstrating a proven track record of success. A positive attitude and adaptability contribute to effective team leadership, serving as a key point of contact for various initiatives and facilitating productive meetings focused on achieving outcomes. A strong commitment to confidentiality and sound judgment in ambiguous situations enhances the ability to build lasting client relationships. Proven capabilities in driving productivity and fostering collaboration reflect a passion for achieving organizational goals and delivering exceptional results.

Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy.

Dedicated housekeeper with experience at Sheraton Cebu Mactan Resort, skilled in maintaining high cleanliness standards and ensuring guest satisfaction. Proficient in health and safety compliance, and effective in teamwork, I consistently delivered exceptional results in room sanitation and public area upkeep, contributing to a welcoming environment for guests.
Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferrable skills in new field that values reliability and attention to detail.

Dynamic and results-driven professional with extensive experience at Mercury Drug Corporation, excelling in team leadership and customer service. Proven track record in enhancing operational efficiency and improving customer satisfaction. Skilled in financial management and adept at fostering a collaborative work environment, ensuring compliance with safety standards while mentoring staff.

Dynamic education leader with a proven track record at the Department of Education, excelling in operational planning and employee hiring. Successfully developed innovative programs and facilitated staff training, enhancing curriculum effectiveness. Adept at fostering collaboration and mentoring, driving significant improvements in student engagement and performance.

Operational Risk & Compliance Leader | 8+ Years in Chargeback and Disputes
Accomplished operational risk professional with over 8 years of experience leading teams, enforcing application compliance, and navigating complex regulatory landscapes within the payments card industry. Expert in adapting to evolving fraud threats, ensuring adherence to card network rules, and implementing robust risk controls. Proven track record in coaching and developing both remote and in-office risk analysts, focusing on cardholder security and recovery.
Core Competencies:

  Chargeback Rules & Regulatory Policy: In-depth knowledge of Visa, Mastercard, and Discover regulations, including Reg E and Reg Z compliance.
  Team Leadership: Led and developed high-performing fraud analyst teams, fostering a culture of continuous improvement.
  Data Analysis & Reporting: Skilled in KPI tracking, ad-hoc reporting, and both quantitative and qualitative analysis to drive decision-making.
  Risk Mitigation: Implemented effective risk controls to identify and address high-risk threats, minimizing potential losses.
  Compliance & Security: Ensured strict adherence to KYC protocols and regulatory requirements, safeguarding cardholder information.

Technical Proficiencies:
Proficient in utilizing industry-standard tools and platforms, including ServiceNow, Salesforce, Slack, ZenDesk, Jira, Looker, Global Protect, Visa (VROL), Mastercard (Mastercom, SMTM), and Discover/Pulse Network.

Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.

Detail-oriented and resourceful Amazon Virtual Assistant with expertise in managing Amazon Seller Central operations, including product listing optimization, FBA shipment coordination, inventory tracking, and account health monitoring. Skilled in supporting brand growth through keyword research, competitor analysis, promotions, and review management. Adept at collaborating with clients, manufacturers, and third-party partners to ensure smooth business operations. Bringing 4 years of customer service background and 2 years of pharmacy supervision experience, with strong communication and organizational skills to deliver reliable e-commerce support and improved seller performance.

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