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MARIE LOURDES B. ALCAIDE, Master of Arts in Teaching (MAT)
QUALIFICATIONS and ACCOMPLISHMENTS
 School teacher with twenty-five years of experience in homeroom teaching and supervision. Educated and served in institutions with high moral standards. Self-motivated, students’ success – oriented, highly-dedicated professional.

As highly motivating position as a Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. I can also assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.

Dedicated Virtual Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Hardworking and passionate public servant leader of character with firm commitment and dedication in service. A strong independent person and service-oriented with a principle to be a person for others and to inspire people to make positive change. Having the ability to handle multi-tasking, simultaneously with a degree of accuracy, versatile and resourceful person. Willingness to proceed to law school with strong determination and eagerness to learn and I'm ready to take the risks to achieve life goals.

Proactive and results-driven professional with experience at Steadfast Imaging Services, Excellance Diagnostic, and multiple hospitals as an Intern. Excelled in applying critical thinking and problem-solving skills to enhance team productivity and customer service. Demonstrated a positive attitude and commitment to continual improvement, significantly contributing to team success.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Accounts Receivable Specialist bringing Number years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Established Collection Officer with auto finance experience and debt collection background. Disciplined with undeniable research and time management skills. Proven history of excellent service and detail-oriented work. Effective Collection Officer promoting talents in contacting delinquent accounts and finding solutions to issues. Known for improving customer payment rates and offering outstanding research and reporting skills. Determined individual offering over Number years of experience working in fast-paced collection environments. Composed Collection Officer with a team-oriented mentality. Sharp and polished with an extensive background in preparing collateral seizures and foreclosures.

As a people-oriented General Manager, I am dedicated to creating positive customer experiences that build loyalty and encourage repeat business. I'm adept at maximizing resources to meet operational needs and I thrive as a sales leader, thanks to my strong judgment, effective planning, and excellent communication skills.

Innovative Associate Professor bringing proven success in implementing technology-based curriculum delivery and assessment tools. Passionate about fostering academic development and success for every student.

Innovative Researcher adept at developing probing questions, designing experiments and generating meaningful results. Experienced at identifying and using new technologies and resources. Works effectively and collaboratively with teams and individuals.

To secure a challenging and responsible position that allow me to utilize my experiences
.able to work independently
.hard worker
.desire to help others
. willing to take new challenges

Knowledgeable and dedicated customer service professional with extensive experience in banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain honesty and integrity at all times. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

To acquire valuable knowledge and skills to complement those that I have learned from school in an actual job environment. In return, I offer my service and determination to be an asset of your company throughout the duration of my training period.


  To apply with opportunities to use of my knowledge and skills, display initiative and assume responsibility in order to be globally competitive individual, work under pressure.
  Able to deal with people and handle a group Natural ability to work both alone or as part of a team. Willing to learn and acquire new skills Strong analytical skills, capable of assessing conditions and implementing appropriate intervention.
  Computer literate: Proficient with Microsoft Word, PowerPoint, Excel and SEO (Search Engine Optimization).


I am a detail oriented and adaptable professional who has been consistently valued and marked as proactive and result-oriented by my peers and co-workers. Motivated to offer the highest quality of services with a complete focus on accuracy and ensures quality result in every work scope given.

Forward-thinking Vice President of Operations dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations, with 16+ years of related experience in the PH BPO industry. Currently, leading different verticals with more than 2,000 FTEs in different Geolocation - PH (Manila and Cebu), India, Guatemala and Honduras. Supervising 5 Directors, Operational Execution and Strategy, Client Satisfaction and Service Delivery, building a people first environment and culture of excellence.

Supported management in developing and implementing personnel policies and procedures. Organized new employee orientation schedules for all new hires. Tracked key dates and deadlines and maintained specific personnel lists. Pre-screened all resumes prior to sending them to corporate hiring managers for consideration. Screened all applicants based on their qualifications and background. Converted employee status from temporary to permanent. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for Marketing or any PR Related position. Ready to help team achieve company goals.

SUMMARYHighly motivated and experienced maritime professional with 5years of proven success as an Ordinary Seaman. Proficient in navigation, cargo handling, and maintenance, ensuring safe and efficient operations. Skilled in problem solving and communication, fostering teamwork and enabling the achievement of goals. Bachelor of Science in Marine Transportation. Most proud of my dedication to marine conservation through volunteering and consistently ensuring the safety and well-being of crew members during critical situations. Seeking to contribute my expertise and enthusiasm to a dynamic team. 
STRENGTHS 
Communication Skills 
Excellent verbal and written communication skills developed trough years of collaborating with diverse teams and effectively conveying information to superiors and colleagues.
Attention to Detail
Keen eye for detail, ensuring accurate and precise completion of task while maintaining high standards of quality and meeting strict deadlines. 
Problem-solving 
Proven ability to analyze situations. Identify critical issues and implement effective solutions, resulting in increase efficiency and cost savings. 
Teamwork
Experienced in working collaboratively with multidisciplinary teams, fostering a positive work environment, and achieving mutual goals and objectives.

Seeking a challenging opportunity where I will be able to utilize and expand my knowledge and skills, ability to work well with people, and work productively which will allow me to grow personally and professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Licensed Pharmacist that is currently practicing in a pharmaceutical and biotechnology corporation as a Senior Safety Surveillance Associate (Pharmacovigilance). Interested in performing in different environments to broaden my knowledge and skills, most especially in my field of expertise. Four years of Clinical pharmacy experience in providing patient-centered care through proper monitoring of medications and ensuring that safe and effective drug therapy were provided for the patient. Skilled in multitasking, time management, critical thinking and ensuring compliance to related hospital/company policies and SOPs. Excellent written and oral communication. Adept in Microsoft office tools. Team player, eager to learn and grow.

Results-drive as a customer service associate promoting warm, inviting service for increased customer satisfaction and business retention. Thrives in fast-paced environments, ready to improve internal processes for easier cross-functional support. Team player happy to offer new employees advice on best practices for managing demanding workloads without sacrificing service quality.

I graduated from UST. Took my internship in Our Lady of Lourdes Hospital. Granted best intern in Obstetrics and Gynecology. Took my boards same year and passed.

Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

I am qualified as a secretary with 7 years of a private company experience. My area of helping active and former service personnel and have good communication to clients problems.

Hardworking, highly motivated fresh graduate and job-seeker eager to impart knowledge, wisdom, and skills to future professionals. Willing to give his time and skills with a passion for growth and efficiency to meet university needs and increase service value.

An Applied Mathematics student with a passion for continuous learning and professional growth. Enthusiastic about expanding knowledge through lifelong learning. Reliable team member with strong communication skills and desire to support collective goals. Committed to developing leadership abilities while remaining humble and open to guidance. Energized by intellectual challenges that allow showcasing problem-solving skills.

 As a Patient Care Coordinator, I play a crucial role in ensuring seamless patient care by promptly contacting doctors for signatures on orders, meticulously attaching all signed orders to patient files, efficiently sending orders via fax, and rigorously following up on every order to guarantee timely processing. My dedication to these tasks ensures that patient care remains uninterrupted and of the highest quality. As a Nurse,Patient-focused nursing professional trained in optimum care, safety standards and documentation requirements. I am confident in delivering treatments and conducting assessments to promote patient wellbeing and encourage recovery. Works great with colleagues and outside departments to coordinate safe, successful care. 

A dependable virtual assistant and has an immense passion for customer relations. With over 12 years of ecommerce background that includes managing an online store. My expertise includes ecommerce store integration, product listings, order processing, creating marketing materials for social media pages, post-sales tasks, handling customer inquiries and data entry. Additionally, my four years of experience as an Assistant Restaurant Manager of a well-known Philippine brand have developed my skills and knowledge that are highly beneficial to my freelancing career.

Dynamic and resourceful Technical Support Representative with a knack for problem-solving and a passion for delivering outstanding customer experiences. Seeking a position that leverages my skills in technical, customer, back-end support, and escalations to drive customer satisfaction and loyalty.

Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today’s changing work environment.

Dear Hiring Manager, I am writing to express my interest in joining your company in any available position. With an experience and a passion for contributing to a dynamic work environment, I am confident in my ability to make a positive impact on your team. I developed communication, and organizational skills, which I believe are essential for success in any role within your company. My adaptability and eagerness to learn make me well-suited for a position. I am eager to be a part of your dedicated team. Enclosed is my resume, which provides details about my background. Thank you for considering my application. I am enthusiastic about contributing to the success of your organization. Sincerely, Eliza Mae Estrelles Eliza Mae Estrelles Brgy. Tunasan Muntinlupa City Philippines, 1773 Objective: Dedicated and seeking a challenging position where my skills and experiences can contribute to the success of your company. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Looking for a position with a growing company where I can apply my knowledge and skills to increase the company’s reputation and profitability. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills.

My diverse qualifications exemplify a comprehensive blend of skills essential for roles in Executive Partnership, positioning me as a valuable asset capable of driving performance excellence and fostering continuous improvement within any organization. My technical proficiency spans across MS Office tools, Google applications, various communication channels enabling me to leverage technology effectively for data analysis, reporting, and process optimization.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Customer Service Representative with a proven track record of achieving top performance, excelling in sales, and consistently delivering high customer satisfaction. Recognized for outstanding service and adept at resolving inquiries effectively. Transitioned to the role of Real-Time Analyst, demonstrating strong analytical skills and the ability to make informed decisions in a dynamic environment. I have honed skills, expanded knowledge, and faced diverse challenges head-on. This extensive background has equipped me with the ability to navigate complex situations with confidence and deliver exceptional results.

Highly-motivated and results-oriented person with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Meticulous accounting professional bringing 15 years of experience in account reconciliation. Strong Quickbooks and XERO proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in Accounting position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

With thirteen years (13) of process piping experience. Can perform piping layout, satisfying client requirements and other applicable piping codes, standards and recommended practices such as ANSI, ASME, ASTM and Process Piping B31.3. Knowledgeable of Computer aided design using SP3D (Smart Plant 3D), Trimble TEKLA Structures 2019 & 21.0, Smart Sketch 2D, PDMS, SPR (Smart Plant Review), Navisworks and Autodesk AutoCAD. Experienced in Piping Mechanical Completion work. Well-trained Pipe Designer knowledgeable in computerized drafting systems, cost estimating, and standard calculations. Polished employee promoting experience in general isometrics and meeting tight project deadlines.

Dedicated Architect skilled in both residential new construction and remodeling projects seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experience with high-profile clients on design of million-dollar properties involving challenging site placement.
Advanced knowledge of Modular Cabinet Construction.
Hardworking and passionate job seeker with strong organizational skills ready to help team achieve company goals.

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