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Diligent Education Professional with background in Special education. Demonstrated expertise in developing individualized education plans and implementing effective teaching strategies. Proven ability to adapt to diverse learning needs and foster inclusive classroom environments.

Creative, Reliable, Accountable, Professional, Sporty and willing to learn

Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments.


  I am a highly motivated and results-driven professional with a wide range of job experience I approach every assignment with a distinct perspective and skill set . Having demonstrated success in inbound call as a customer service representative specifically under technical support (telco account), and healthcare advocate (Medicare), I am able to take on challenging tasks and succeed in hectic settings. My experience in customer service has sharpened my problem-solving and communication abilities, allowing me to engage with clients in a productive manner and deliver outstanding service.


I am an experienced and accomplished Sales Manager with over20 years of sales experience in the IT industry. Throughout my career, I have focused on selling to enterprise and mid- to large-sized businesses across various industries. As a Sales Manager, I have successfully established sales processes and strategically led sales teams to secure multi-million dollar contracts. I take pride in mentoring and coaching newcomers in sales, helping them become successful professionals by sharing the extensive knowledge I have gained through my experience. I emphasize a consultative approach and a solutions-oriented mindset, equipping my team with the right attitudes to improve their skills and excel in sales. My technology expertise includes various SaaS solutions related to Business Management and Operations (ERP, HRIS, IT Management), Automation and Integration (PaaS), Business Intelligence, and IT security solutions. Recently, I have also gained experience selling Network as a Service and Wholesale Telco services. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Motivated and detail-oriented IT Service Desk with 4 years of experience providing technical support and customer service in fast-paced environments.

Skilled Welder with extensive experience in structural and pipe welding, demonstrated during tenure at Ox Marine &Industrial Services. Excelled in team collaboration and project execution, significantly enhancing productivity. Proven ability in maintaining organized workspaces and surpassing performance goals, showcasing both technical prowess and exceptional teamwork capabilities.

Accomplished in project management and cartographic techniques, I spearheaded initiatives at the Department of Environment and Natural Resources, enhancing map accuracy and wildlife conservation. Demonstrating financial acumen and strategic planning, my leadership fostered team collaboration and innovation. Skilled in topographic mapping and team coordination, I've significantly contributed to natural resource conservation and infrastructure development.

Seasoned Assistant Brokerage Manager with a proven track record at K Line Logistics, showcasing expertise in customs clearance and automobile importation. Demonstrates exceptional team management and problem-solving abilities, ensuring operational excellence and enhanced client relationships. Skilled in negotiations and critical thinking, driving significant improvements in brokerage operations.

Recognized by Bureau of Customs as one of the Top Customs Broker in 3 consecutive years 2018, 2019 to 2020.

Dedicated Hemodialysis and Staff Nurse from La Viña General Hospital, Inc., specializing in dialysis machine operation and offering exceptional patient adherence to treatment protocols through excellent communication and education on disease management.
Elevated patient adherence to treatment protocols, demonstrating adeptness in both technical and emotional patient support. Excelled in infection control practices, enhancing patient care and safety.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Skilled in boosting customer satisfaction and exceeding sales targets, I used my problem-solving and communication skills at PLDT to improve market reach. At DOGCI, I gained experience in operations, focusing on safety and quality. I developed sales strategies and ensured clients were happy, showing my ability to adjust and succeed in different work settings.

Accomplished Senior Accountant at UMRC, Inc., adept in general ledger accounting and financial reporting, significantly reduced financial statement errors and optimized closing procedures from 10 to 5 days. Mentored junior accountants, enhancing team efficiency. Demonstrated expertise in audit support and financial statement review, ensuring compliance and informed decision-making.

Proactive and results-oriented Administrative Assistant with a proven track record at SaBroso Chocolate Manufacturing, excelling in customer service and office management. Demonstrated ability to enhance document organization and data accuracy, boosting efficiency by 30%. Skilled in Microsoft Word and fostering professional relationships, adept at elevating operational workflows and confidentiality standards. Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry. Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.

Adept at optimizing travel itineraries and delivering top-notch client satisfaction, I leveraged my expertise in Sabre and Amadeus at WNS Global Services to enhance operational efficiency and accuracy. My knack for fostering strong client relationships and implementing process improvements underscores my technical proficiency and exceptional interpersonal skills.

Highly motivated and detail-oriented Medical Laboratory Scientist with extensive experience in laboratory operations, safety procedures, and quality assurance processes. Possesses a strong understanding of sample preparation, laboratory equipment operation, and data analysis. Skilled in performing routine tests, adhering to strict quality procedure guidelines, and ensuring the accuracy and precision of results. Committed to maintaining a safe and clean laboratory environment, and proficient in maintaining and calibrating laboratory equipment. Strong interpersonal and communication skills, able to work effectively in a team environment, and always striving for continuous improvement. Seeking a challenging Laboratory Scientist position that will enable me to utilize my skills and experience while contributing to the success of the organization.

Equipped with strong problem-solving abilities, willingness to learn.Experienced with mechanical systems and maintenance procedures. Utilizes hands-on expertise to keep operations running smoothly and safely.Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced in international call center operations, specializing in US healthcare programs for provider and member services, as well as pharmacy helpdesk support. Additionally, served as a hotel supervisor for 3 years, overseeing daily operations, staff management, and exceptional guest service delivery. Skilled in customer service, problem-solving, and team leadership.

At Alorica, as a Quality Manager, I spearheaded initiatives that significantly enhanced quality processes and customer satisfaction. My expertise in problem-solving and document control led to streamlined workflows and improved compliance. I excelled in fostering professional growth among employees, contributing to a culture of continuous improvement and management consulting excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Enthusiastic Commis Chef Commis Chef equipped to thrive in fast-paced environments. Worked closely with senior chefs to improve menu offerings and streamline kitchen operations, contributing to smoother workflow and better customer satisfaction. Known for positive attitude, quick adaptability, and dedication to culinary excellence. Prepares ingredients, sauces and marinades with keen prioritisation.

Experienced professional with a strong background in customer interactions and service solutions, demonstrating expertise in conflict resolution, communication, and problem-solving. I consistently ensure customer satisfaction and loyalty. An effective team collaborator, I adapt to changing needs and remain consistently focused on achieving results through efficient and empathetic service. Recognized for reliability and a proactive approach in meeting customer and organizational goals, I bring years of experience and training as a CSR/TSR, constantly evolving and growing. With strong creative and analytical skills, I am a team player with an eye for detail, successfully handling accounts both on the phone and in the back office. Additionally, I am open to working on graveyard shifts to accommodate business needs.

ICT professional bringing 7 years of Product Manager, and 7 years as Network Consultant. In-depth understanding of business logic and flow,and also Network Solutions and Product.

Driven and resourceful administrative professional with 5 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dedicated Barangay Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Highly skilled and results-driven Senior Software Engineer with over 12 years of experience specializing in mobile and web application development. Proficient in leveraging React Native to build seamless, high-performance cross-platform mobile applications, React for dynamic and responsive web interfaces, and Ruby on Rails to architect robust, scalable backend solutions. Adept at collaborating with multidisciplinary teams, driving end-to-end product development, and delivering user-centric software aligned with business goals.

 Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices. 

Experienced account management professional with strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.

Adept Chief Engineer with a proven track record at LIMASSOL-MV AGIOS KONSTATINOS, enhancing infrastructure management through meticulous preventive maintenance and innovative facility improvements. Excelled in project management and team direction, significantly reducing equipment downtime and fostering professional growth among junior engineers. Skilled in engineering design and safety management, demonstrating exceptional problem-solving abilities and operational efficiency.
Engineering professional known for high standards and result-driven approach. Extensive experience in leading engineering initiatives and implementing innovative solutions. Strong focus on team collaboration and adaptability to evolving project needs. Skilled in technical analysis and strategic planning.
Engineering professional with robust background in leading complex projects, optimizing systems, and ensuring operational excellence. Adept at driving innovation, enhancing efficiencies, and fostering collaborative team environments. Strong expertise in project management, system design, and strategic planning. Known for adaptability and delivering impactful results in dynamic settings.

Highly motivated and experienced Third Engineer with 4 year experience in engine operation and maintenance in ensuring safe and efficient operation as well as effective teamwork and communication. Offering strong analytical and problem-solving abilities, combined with keen interest in engineering and machinery systems. Contributes solid understanding of engine maintenance and repair, with ability to quickly learn and adapt to new technologies and procedures. Ready to use and develop technical skills and teamwork capabilities to properly perform my duties.

Dynamic and detail-oriented Law Student Practitioner specializing in document review and legal documentation. Excelled in teamwork and collaboration, significantly enhancing research capabilities. Achieved commendable proficiency in organizational skills, analytical, and detail-focused, with solid foundation in legal principles and research methodologies Possesses skills in legal writing and case analysis, alongside deep understanding of statutory and case law. Dedicated to making meaningful contributions to complex legal issues and ensuring thorough case preparation.

Adept HR/Personnel Officer with a proven track record at Busuanga Island Electric Cooperative, Inc., enhancing workforce efficiency and compliance. Expert in payroll management (hard skill) and conflict resolution (soft skill), significantly reducing absenteeism. Skilled in employee relations and labor law, ensuring legal integrity and fostering a positive work environment.

Proven Shipping & Receiving Specialist with a track record of enhancing workflow efficiencies by over 20% at TD Synnex. Expert in inventory management and workplace safety, demonstrating exceptional teamwork and meticulous attention to detail. Spearheaded sustainability initiatives, showcasing a commitment to continuous improvement and operational excellence.

Adept Cashier Manager with a proven track record at Palawan Pawnshop, enhancing customer satisfaction and reducing cash discrepancies through expert cash management and exceptional service. Skilled in POS systems and fostering team efficiency, I've significantly contributed to a positive shopping experience, encouraging repeat business. My approach combines strong time management with a focus on security and safety, driving operational excellence.

Adaptable and collaborative team member with a proven track record at SandBox Entertainment, where I enhanced client service through efficient chat support and innovative solutions. My ability to quickly adjust to new environments and my expertise in live chat support contributed significantly to departmental growth, demonstrating a strong blend of technical skills and interpersonal abilities to achieve impactful results

Dynamic Zendesk Email Specialist with a proven track record at TaskUs, adept in CRM integration and delivering exceptional customer service. Excelled in email marketing strategy, enhancing customer satisfaction and retention.

Customer-focused Rental Sales Agent with extensive experience in managing car reservations, upselling services, and resolving customer issues efficiently. Known for delivering personalized travel solutions, exceeding sales targets, and building strong client relationships. Passionate about creating seamless customer experiences and driving business growth in a fast-paced environment.

I've worked in the call center industry for 17 years as Director for Operations, primarily in customer service and technical support. I've participated in a number of medium- to large-scale LOB launches on various platforms, including social media, chat, email, and voice. I've been exposed to and trained in people management & team building, crisis management and planning, program and policy design and implementation, as well as customer requirements assessment. I had a direct line to all enabling groups in support of Operation's goals and objectives: Training and Quality, Workforce and Planning, Admin and Recruitment. I have a vast experience when it comes to interacting and managing diverse type of proles, from associate level that require frequent coaching and motivation, to leadership team that requires consistent follow through when it comes to meeting the targets and driving team performance to busy executives that require high level updates and progress updates to every program and projects focused on protability, accountability and keeping an eye to all sides of the business - client and stakeholders.

For the past four years, my freelancing career has been an extension of my work in the BPO sector. I led and oversee recruiting and operations for several companies and created SOPs & Core Values from scratch in accordance to the company's vision and mission. In order to make sure that project deadlines are accomplished on time, I have collaborated with a variety of departments, including Marketing, Tech, Human Resources and Web Development and created processes that will ensure support to each department in achieving the company's target.

My main responsibility also included managing the programs and campaigns that we are scheduled to launch. One of my main responsibilities is to ensure that prior to implementing any projects that will entail a new platform, process, or technology, collaboration, and testing are done with the marketing and tech teams. Part of my command responsibility is to also execute the CEOs visions, which includes strategizing, planning, and assigning tasks to the right departments. This also includes due diligence to streamline and improve processes across various groups in which I managed remotely. The collaboration and due diligence as well as regular cadence have resulted to a more streamlined process ow, solid accountability and seamless execution of our short term and long term goals.

With over 8 years of experience at Pan de Manila, I excel in food preparation and maintaining organization and cleanliness, ensuring top-notch sanitary conditions. My expertise includes safe food handling and storage, skills highly valued by employers like Nonong's. I am committed to enhancing kitchen efficiency and food safety standards.

As a Senior Production Analyst, I have a proven track record at IQVIA for enhancing operational efficiency and building strong supplier relationships. Expert in workflow optimization and excelling in teamwork, I've significantly improved production processes and customer satisfaction. Skilled in strategic planning and problem-solving, I thrive in fast-paced environments, driving projects to timely completion.

To gain more knowledge & experience in customer service oriented company.

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