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 A highly versatile Customer Success Expert and Product Manager with over five years of experience managing and delivering exceptional customer experiences across technical support, product management, and customer relationship roles. My passion lies in helping businesses grow by creating seamless customer journeys, managing technical operations, and ensuring product success from conception to delivery.  I have worked with clients, from startups to established companies, and helped them optimize their customer support processes, enhance product usability, and create strong client relationships that lead to business growth. My technical experience and a customer-first approach allow me to deliver results efficiently and with empathy. Driven individual with strong aptitude for troubleshooting and problem-solving, bringing exceptional customer service and communication skills. Proficient in resolving technical issues and providing clear guidance to users. Committed to enhancing operational efficiency and user satisfaction through effective technical support. 

Highly skilled and organized Virtual Assistant with 3+ years of experience providing exceptional administrative support to businesses, entrepreneurs, and professionals. Proficient in managing calendars, coordinating travel, handling email correspondence, and performing various tasks to ensure seamless operations. Technologically savvy with expertise in Google Suite, Microsoft Office, and various project management tools. Proven track record of increasing productivity, efficiency, and client satisfaction through tailored support solutions.

Dynamic and detail-oriented translator with over 5 years of experience specializing in English-Icelandic translations. Proven track record in delivering high-quality translations in legal, technical, and marketing fields. Skilled in using advanced translation tools and committed to meeting tight deadlines. Experienced with providing accurate and culturally relevant translations. Utilizes linguistic proficiency and cultural knowledge to enhance communication across diverse audiences. Track record of managing translation projects efficiently and ensuring high-quality outcomes.

 Healthcare giver-certified with vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service. 

Professional Summary
With a distinguished 42-year tenure/21-years of sea time in the Maritime and Offshore Industries, I am a seasoned Master Mariner and Offshore Installation Manager, having commanded ships and managed offshore installations with unparalleled expertise. My career, started as a Deck Cadet in 1980 and progressing to Captain in 2002, has been marked by leadership in Maritime Transport and the Oil and Gas sectors. My comprehensive skill set spans versatile leadership, Marine Engineering, Nautical Navigation, Maritime Operations, Environmental Compliance, Oil and Gas Logistics, Global Logistics, maritime compliance, Port Operations, Safety Operations, Crew Management, Organizational Development, Personal Development, Digital Proficiency, and Strategic Business Management. I excel in life extension studies, mooring system, engineering evaluations, and ensuring compliance with industry standards and classification society requirements, coupled with my expertise in operational support for floating units, positions me as a strategic leader adept at enhancing marine project efficiency and safety.
I excel in adaptability, analytical thinking, Conflict Resolution, and communication, fostering Teamwork and building relationships that enhance operational efficiency. My deep knowledge of Maritime Industry Standards, marine operations, seamanship, Maritime Law, and International Regulations ensures the highest levels of maritime safety and security. I have mastered advanced nautical navigation, ensuring proficiency in ECDIS, GMDSS, and radar operations for safe and efficient voyage planning.
My expertise in maritime operations and environmental compliance is evident in my handling of tanker ships, LNG Carriers, and Container Ships and Bulk Carriers, adhering to Emissions Trading schemes. In the oil and gas sector, I have led cargo operations, Quality System Management, and Stakeholder Engagement, ensuring effective logistics and supply chain optimization.
I possess a robust understanding of maritime compliance, Project Integrity Management, and port operations, combined with legislative interfacing, to maintain operational excellence. My commitment to marine and industrial safety operations is demonstrated through adherence to HSEQ standards and emergency management protocols.
As a leader, I prioritize crew welfare and development, alongside crew management, focusing on Talent Management and Employee Engagement. My strategic approach to organizational development and strategy implementation has driven business growth and operational transformation.
I continuously pursue personal and professional development, with Advanced Digital Proficiency in Microsoft Office Suite and Adobe Creative Cloud, Intermediate skills in Artificial Intelligence, Python, Graphic Design, UI/UX and Data Analysis, Web design and content management (WordPress), supporting strategic business management and development. My experience in Budgeting, Business Planning, and Negotiation has contributed to significant achievements in commercial success and operational excellence.
This comprehensive skillset, underpinned by a commitment to excellence and continuous improvement, positions me as a leader adept at navigating the complexities of Master Foreign-going on Bulk Carrier, VLCC, SUEZ MAX, LNG and shore based marine management position, Marine Operations Superintendent, Marine Coordination, Harbour Master, Mooring Master, Harbour Pilot, Marine Inspection, Vetting and Logistics Management.


  Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organization skills to delivers projects in timely manner.
  Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
  Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
  Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.


Driven Teacher from Sunrise Staffing, excelling in special education and adept in Alternative Dispute Resolution (ADR) training. Proven track record in fostering student-centered learning environments and enhancing DRA familiarity. Demonstrates exceptional ability to achieve educational outcomes, with a focus on developing both hard and soft skills in students.

A committed HR practitioner with impeccable values, strong organizational, communication, and interpersonal skills adept at managing diverse teams, driving strategic ideas, and improving administrative processes. With a passion for social impact, I am excited to leverage my expertise in relationship management, project coordination, and resource allocation to support fundraising efforts and advance organizational goals in the nonprofit sector.


Talented Data Entry Clerk specializing in database systems. Focused on working with teammates to collect and record data. Successful at completing large-scale projects under tight deadlines. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

At Bizmarrow Technology, I excelled as an intern, leveraging my computer skills and teamwork abilities to enhance project visibility and support customer service improvements. My proactive approach and quick learning capacity contributed significantly to reducing staff workload, demonstrating a goal-oriented mindset with a focus on quality control and collaborative success.

Enthusiastic Technical Procurement expert with extensive experience in researching, evaluating and negotiating with prospective suppliers. Trusted in enforcing company procurement policies and procedures while maintaining product standards and optimizing profits. Specialized in Aircraft parts sourcing, logistics, and Supply Chain management optimization. Experienced in AOG Recovery, Logistics Coordination, Loan exploration, and exchange program management. Highly skilled in Rotable Repairs/Hard time components management. Proficient in data analysis and data entry.

Dynamic professional with a proven track record at enhancing team productivity and optimizing operations. Expert in office administration and critical thinking, demonstrated through strategic calendar management and effective data entry. Excel in adopting innovative strategies at significantly boosting engagement rates.

Accomplished Nursing Assistant with a proven track record at Godfrey Specialist Hospital, enhancing patient satisfaction through compassionate care and expert feeding assistance. Skilled in medical records management and emotional support, consistently increased patient engagement. Demonstrates strong leadership in supervising teams, optimizing workflows, and improving service delivery efficiency.

Experienced Project Engineer skilled in leading impactful projects that drive business growth. Highly competent in project planning, team leadership, and stakeholder management, ensuring an efficient project delivery process from Initiation to Execution. Seeking an opportunity to apply my analytical and problem-solving skills to deliver projects on time and within budget. Committed to fostering collaborative environments, embracing continuous improvement, and implementing innovative solutions that align with overall business goals.

Dynamic and results-driven Direct Response Copywriter with over 3 years of experience crafting high-converting email sequences, campaigns, and newsletters. Proven track record of delivering compelling copy that increases open rates, click-through rates, and overall sales. Passionate about helping brands build relationships with their audience through persuasive and engaging messaging.
Create content that resonates with your ideal audience, including video sales letters, storytelling emails, sales pages, social media posts, and ad copies. Drive lead generation through lead magnets and follow-up email sequences, setting appointments until leads convert.

Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management.

With a proven track record of excellence, I bring a blend of creativity and strategic thinking that drives results. My adaptability ensures I thrive in dynamic environments, while my strong communication skills foster collaboration. Passionate and dedicated about growth, Hiring me means gaining a committed team player ready to make a positive impact.

Proven Heavy Equipment Operator at FactSet, adept in safety procedures and construction equipment operation, reduced job site accidents significantly. Excelled in teamwork and collaboration at Uber, ensuring timely and condition-perfect deliveries. Skilled in project estimation and daily vehicle inspections, consistently meeting project demands with advanced operational skills and good judgment.

Experienced Web Application Developer with 8 years of full stack development expertise at Casperjoe Media. Proficient in key programming languages and platforms, adept at crafting user-friendly, revenue-generating software. Skilled in integrating feedback for optimal user experience and meeting tight deadlines in fast-paced environments. Enthusiastic team player ready to contribute to company success. Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Well-versed in developing custom WordPress themes and plugins. Excels in HTML, CSS, JavaScript and PHP development.

Experienced lead mentor, trainer, and coach with a strong background in Generative AI and Prompt Engineering, business development, and media consulting. Passionate about leveraging technology to empower individuals and businesses to achieve their goals.

Dynamic and results-oriented professional with experience in event coordination, project management, and business operations. Adept at organizing and executing large-scale events, managing outreach programs, and leading teams to achieve project objectives. Skilled in client relations, marketing strategies, and program . Seeking to leverage my expertise to contribute to impactful projects and programs. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Accomplished Managing Director at Raynald Integrated Services Ltd, adept in business development and staff management. Spearheaded initiatives that significantly enhanced client relations and operational efficiency, leading to sustained revenue growth. Expert in financial management and fostering a culture of continuous improvement, demonstrating a proven track record of achieving and surpassing business objectives.
Professionally managing vessels, crew change in and of the ports.

I'm a highly motivated and passionate individual seeking an opportunity to use my acquired skills and knowledge in Information Technology Industry, Financial institution, Oil and gas, Agricultural sector and supply chain management of goods and services that offers Professional growth while being resourceful, innovative and flexible. in return enhancing my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Driven educator with a proven track record at Brujomas Group of Schools, excelling in student engagement and inquiry-based learning. Demonstrated success in fostering social-emotional development and enhancing classroom community. Skilled in creating individualized learning plans, leading to significant student progress in core subjects. Collaborates effectively with colleagues and parents to achieve a supportive learning environment.

Dynamic Nursing Officer skilled in responding to basic and emergent healthcare needs. Maintains accurate and updated documentation with stringent adherence to patient privacy requirements. Supports patient treatment outcomes with proactive care team collaboration. Aspiring Registered Mental Health Nurse with strong initiative and work ethic skills seeks role in emergency and ongoing medical care capacity. Confident communicator with solid interpersonal abilities, skilled in building rapport quickly for trusted, confidential support. Focused and adaptive for reliable monitoring and response to changing patient needs.

Dynamic Copywriter with a proven track record at Star Times Telecommunication enhancing brand presence through masterful content writing and creative storytelling. Excelled in crafting compelling copy that increased engagement, leveraging skills in copy editing to ensure accuracy and consistency. Expert in translating brand identity into captivating online content, significantly boosting campaign performance. Hardworking and passionate job seeker with strong organizational skills eager to secure copywriter/legal position. Ready to help team achieve company goals.

Highly organized and detail-oriented administrative professional with extensive cognitive experience. Provides thorough and skillful office support to senior executives. A keen listener with strong analytical skills, eager to contribute to your company by effectively utilizing proven interpersonal and team-playing abilities. Not afraid to take risks and learn from mistakes, making a valuable asset to any team.

Adept at machine operation and safety management, I significantly enhanced production efficiency and safety standards at Druckfarben Nigerian Limited. My expertise in quality assurance and complex problem-solving led to surpassing productivity goals by streamlining equipment operation and maintenance. Demonstrating hand-tool proficiency and hazardous material handling, I ensured top-notch product quality and workplace safety.

Results-oriented communications professional with extensive years of experience in product marketing, social media management, and field journalism. Proven track record in leading successful product launches, managing comprehensive social media strategies for radio and television stations, and supporting news gathering and reporting in diverse environments. A good collaborator with cross-functional teams, developing engaging content, and executing strategic campaigns that drive audience engagement and brand visibility. Skilled in project management, creative problem-solving, and leveraging data-driven insights to enhance communication effectiveness. Committed to delivering high-quality results in fast-paced, high-pressure settings.

Dedicated and disciplined professional committed to achieving career excellence by fully embracing the goals and objectives of the organization. Continuously learning and growing on the job. Strong problem-solving skills to effectively address quality issues and implement efficient solutions. Excellent verbal and written communication skills for clear conveyance of quality-related information and insights. Meticulous attention to detail ensuring accurate testing and documentation. Proficient in various quality testing methods, instruments, and laboratory equipment, with the ability to interpret complex data and draw meaningful conclusions through strong analytical skills.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Motivated administrator with over 5 years of experience, recognised for assessing operational needs and developing solutions to problems, Resourceful and well-organised with excellent leadership and team-building record. Experienced in security practice with over 10 years in security industry. Excellent reputation for resolving problems and improving customer satisfaction. with strong organisational skills. Reliable professional in IT industry experience.

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic and results-driven administrative support professional and data entry specialist with over four years of experience managing complex administrative tasks and high-volume data entry. Adept at using tools such as MS Office and Google Workspace, I consistently deliver accurate, high-quality work that improves organizational efficiency. Skilled at working in fast-paced environments and contributing to team success through proactive problem-solving, attention to detail, and effective communication

Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Adept at providing enhanced care with a flexible learning approach tailored to individual patient needs. Experienced in both hospital and in-home settings, offering comprehensive guidance and encouragement to patients through physical and emotional support. Demonstrates a strong ability to build meaningful connections with patients, ensuring their well-being and quality of life. Proven track record in managing complex care situations and working collaboratively with families and healthcare teams to deliver exceptional care. Dedicated to continuous professional development and maintaining high standards of care in all aspects of patient support.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Energetically leveraged excellent communication and computer skills during my tenure at Michael Stevens Consulting, mastering client relationship building and workflow management. Demonstrated a strong sense of personal responsibility, significantly enhancing team productivity. Proven adaptability and self-motivation underscore my commitment to achieving and exceeding objectives.

To drive innovative strategies and achieve business excellence that contribute to success in growth-oriented organization
I am a Business Development Manager with over 10 years of broad experience in business development in corporate finance, emerging markets and financial institution, skilled in marketing and sales, relationship and project management, financial modelling and reporting, budgeting, data analytics and business intelligence, brand awareness and visibility, savy in capital markets monitoring key performance indicators, communicating effectively and passionately with management and stakeholders, maintaining ethical business dealings with good corporate governance and relating with investors intelligently and confidently while boosting revenue, exceeding set goals and customer expectation in a tech enabled system collaborating with team members. Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Self-motivated work ethic to perform effectively in independent or team environments.

Dedicated and diligent Medical Laboratory Technologist with 4 years of experience in conducting microbiology, chemistry, and hematology testing. Adept at multitasking, possessing strong communication and problem-solving skills to efficiently handle various tasks simultaneously. Proven track record in ensuring maintenance of equipment and lab areas in strict adherence to regulatory guidelines.

Proactive Vault Manager with extensive experience in vault operations, inventory control, and records management. Successfully streamlined procurement processes, implemented advanced inventory management systems, and ensured compliance with security protocols. Known for enhancing operational efficiency, minimizing risks, and fostering a culture of accountability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

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