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Experienced, customer-oriented general manager with a proven track record of driving revenue growth and expanding profit margins. Thrives in high-pressure environments, consistently delivering on multiple projects with precision and efficiency. Known for meticulous leadership and strategic planning, bringing a comprehensive understanding of management principles. Offers a visionary approach and the ability to motivate teams to achieve exceptional results.

Estudiante de secundaria responsable y relajado. Me llevo bien con los demás y cumplo con mis tareas sin problemas. Me interesa seguir aprendiendo y explorando nuevas oportunidades.

Seasoned healthcare professional with a robust background in surgical assistance, notably in laparoscopic surgery and orthopedic procedures. Excelled in roles at Sharp Chula Vista and Clinica Bicentenario, demonstrating exceptional problem-solving aptitude and team leadership. Proven track record in enhancing patient care and clinical outcomes.

Diligent Global Campaign Specialist with proven background in leading statewide initiatives and managing cross-functional teams. Directed multiple successful projects, enhancing operational efficiency and program effectiveness. Demonstrated expertise in strategic planning and stakeholder engagement.

Educador dinámico y profesional en atención al cliente con un historial comprobado en el Instituto Santiago, mejorando la comprensión de los estudiantes en Matemáticas y Física. Hábil en AutoCAD, con aptitudes para el liderazgo y la gestión de equipos. Bilingüe en español y en proceso de avanzar en inglés, destaco por mi capacidad de adaptación a nuevos desafíos y por fomentar entornos colaborativos.

Key Achievements:
Metallurgical Engineer with 14 years of experience in the mining industry, specializing in the beneficiation and processing of gold and silver. My expertise includes managing plant projects from conceptual engineering to commissioning and operation, as well as closure planning, 3 years of experience in tailings storage facilities (TSF) management.
- Lead the successful startup and commissioning of beneficiation plants, including leach pads.
- Significantly improving gold recovery rates and Optimized metallurgical processes,
- Managed gold and silver processing plant projects, including leach pads and tailings storage facilities.
- Implemented and certified plants under the International Cyanide Management Code (The Cyanide Code).
- Oversaw the comprehensive operation of a recovery plant for 11 years (design, construction, operation, and partial closure), including plant expansion.
- Lead the design of a new tailings storage facility as a study engineer. Served as the lead engineer for the tailings facility at Herradura Mine, implementing OMS systems, DSR, DSI, EPRP studies in collaboration with the EOR. Evaluated facility performance and participated in external panel assessments and EOR reviews.
I am looking for opportunities to apply my expertise and leadership in challenging mining projects. Open to discussions and collaborations.

Vendedor con 12 años de experiencia en el sector de ventas al desarrollo inmobiliario, manufactura e integración en la industria. Especializado en identificar oportunidades comerciales, desarrollar relaciones a largo plazo y cerrar ventas de alto valor en el sector de la construcción. Habilidad para negociar acuerdos complejos, asesorar a inmobiliarias, liderar equipos y superar objetivos comerciales. Enfoque constante en la satisfacción del cliente, optimización de recursos y la implementación de estrategias innovadoras para generar crecimiento y rentabilidad.

Jefe de Logística y Tramitología experimentado en la Documentación de las Operaciones en Terminales Marítimas, con Experiencia en Resolución de Problemas, Liderazgo, Pensamiento Crítico y Capacidad de Respuesta dentro de un Entorno Logístico. Comprometido a mantener los Estándares Operativos y el Cumplimiento Legal, Mientras Garantizamos la Satisfacción del Cliente.

Personable and attentive individual with knack for clear communication and problem-solving. Familiar with call management systems and possesses strong organizational and multitasking skills. Dedicated to delivering exceptional customer service and ensuring client satisfaction.

Profesional con trayectoria desde 2010 liderando operación de TIC en entornos críticos, con enfoque en control de procesos, continuidad operativa, estandarización, documentación y coordinación multi-sede. Experiencia construyendo y desarrollando áreas desde una base mínima, operando con equipos eficientes y alta responsabilidad. Busco aplicar esta disciplina operativa a funciones bancarias donde importan la trazabilidad, el cumplimiento, la mitigación de riesgo operativo y el seguimiento por indicadores.

Adept at operations management and fostering team leadership, I spearheaded initiatives at AutoZone that significantly enhanced efficiency and employee satisfaction. By implementing Six Sigma methodologies and optimizing workforce planning, I not only improved service delivery but also played a pivotal role in achieving organizational goals, demonstrating a strong ability to drive continuous improvement and customer service excellence.

Engineer with 17+ years of experience in IT industry, available to share knowledge, automate manual activities to reduce time/human errors and looking for more experience in Cloud and AI. Currently working on Amdocs for 10+ years where I used different tools like Git, P4, Ant, Maven, Nexus, Octopus, Jenkins, WebLogic, Apache, IIS, AppDynamics, Kubernetes, Azure, OCI, Cloudera Kafka, Cursor, etc. Another 2.5 years of experience as Consultant QAPM for Morgan Stanley, one of the most important Bank Companies across the World which I played for 2 years as Local/Domain Lead of 11 members and finally I have also 3 years and 9 months of experience as Network Operation Engineer while I worked for Alestra in 3 different roles, including CORE Servers following ITIL best practices for services such as VPN, IPSec, ADSL, DialUp, DNS, Email and Web Applications using Siebel and Remedy as tracking / documentation tool.

Professional with 9 years of experience in the entertainment industry with an emphasis in Film and TV post-production.

Experienced DevOps professional prepared for this role with strong background in implementing and managing CI/CD pipelines, cloud infrastructure, and automation tools. Adept at fostering team collaboration and achieving results, flexing with changing needs, and ensuring reliability. Skilled in containerization, orchestration, and configuration management, with focus on continuous improvement and operational excellence.

Results Driven And Highly Accomplished Sales & Business Development Executive With Twenty Seven Years Experience As Sales Director In The Technology Industry. Proven Experience In Managing Sales Team That Drive Significant Revenue Growth, Through Direct And Indirect Sales.
Accomplished Managing Director with a proven track record at People In Technology, adept in business development and operations management. Excelled in fostering strategic partnerships and mentoring teams for success. Achieved consistent revenue growth through innovative client relationship strategies and effective project delivery, showcasing a blend of leadership and business administration skills.
In addition to significant client relationship experience, also brings a project management skill that enables organizations to improve execution and deliver enhanced capabilities to customers and partners.
Experienced in defining and implementing marketing strategies.
Application of modern leadership methods (through staff motivation and involvement in noth decision-making and target-setting clarity in communication, and easy personal inter-relations).
Cosmopolitan background and analytical interests in other cultures.
A dynamic, creative and innovative Sales Manager who has a long track record of successfully managing and growing accounts, as well as achieving sales target.

Results-driven industrial engineer with extensive experience in sales management, project leadership, and business development in the automotive industry. Proven track record of securing high-value contracts, launching new production facilities, and optimizing sales strategies. Strong expertise in OEMs, Tier 1 suppliers, and international markets. Adept at leading cross-functional teams and driving revenue growth.

Soy muy responsable a mi trabajo con muchas ganas de trabajar en el puesto que esté disponible muy respetuoso y amable con la población

Dynamic and empathetic English and Music Educator with a proven track record at Instituto Villa Del Espíritu Santo and other institutions. Specializes in innovative lesson planning and classroom management, enhancing student motivation and comprehension. Expert in grammar instruction and active listening, significantly enriching students' language acquisition and musical skills.
Passionate Teacher provides students with exceptional learning opportunities and support of educational endeavors. Skilled implementer of diverse instruction methods for cultivating fruitful learning environment for all. Positively motivates students with individual guidance and empathetic mentorship. Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.

Experienced with logistics coordination and supply chain management. Utilizes problem-solving skills to ensure efficient operations and timely deliveries. Track record of effective leadership and fostering collaborative team environments. Looking to develop myself in a work environment that allows me to expand my knowledge and growth in my personal and professional life.

COMPRADOR ESPECIALIZADO EN ALIMENTOS Y TI
Mantener la mejora continua de abasto según las políticas internas de la empresa. Buscar nuevas fuentes de suministro, localizando nuevos insumos. Desarrollando nuevos proveedores que sean confiables y que optimicen tiempos de entrega, teniendo una mejoría en costo-calidad-servicio.

Profesional con una experiencia de más de 15 años y unas excelentes dotes para liderar y consolidar compañías en el sector Farmacéutico y Bancario. Conocimientos especializados para identificar oportunidades de negocio, optimizar procesos y maximizar la rentabilidad. Capaz de elaborar informes y presentar los resultados a la dirección en la forma más adecuada, asi como de desarrollar las competencias y habilidades en los miembros del equipo.

Sutherland Global Services, Monterrey N.L.
Business Process Outsourcing
(BPO) Experience
10 Years experience in call center fields.
Jan 2017 - Oct 2023
Programs Experience
Fiserv - Supervisor Position (1 year ) Tasks performed:
Leading a team of 18 agents, helped develop agents with customer service skill, sales, and technical skills. Daily weekly tasks like coaching's, team meetings, audits, and performance follow up.
Go daddy. Supervisor Position (6 months) Tasks
performed: Leading a team of 12 agents, helped develop agents with customer service skill, sales, and technical skills. Daily weekly tasks like coaching's, team meetings, audits, and performance follow up.
FUBO, Supervisor Position (5 Months) Tasks performed:
Leading a team of 30 SME's/MENTORS, helped develop leadership skills, preparing them for the next step in their career sharing best practices, supervisor's tools, and team management skills.
Great Health Works - Sr Team Manager Position (1.5
months) Tasks performed: Leading 4 Supervisors for success, helping develop leadership skills, team performance follow-ups. Managed important activities/meetings with client such as weekly/monthly/Quarterly business reviews. Helped develop processes and tools for program improvement.
Rent a Center - Sr Team Manager/ Jr Account Manager
Position (3 Years ) Tasks performed: Leading a new project for success, with the responsibility to manage a ramp-up of 60 agents head account by contract starting with our first 25 HC training group, managed hiring process, organizing new training groups, program schedules, financial decisions, helped new supervisors develop leadership skills with engagement skills. Managed important activities/meetings with client such as weekly/monthly/Quarterly business reviews, developing processes, tools, and client's material/content for program's success.

Dynamic sales leader with a proven track record at Daltile-Vitromex, excelling in relationship building and sales strategy development. Spearheaded initiatives that significantly increased sales revenue, leveraging expertise in client relationship management and sales presentations. Mastered the art of securing repeat business and expanding territories, demonstrating exceptional verbal communication and strategic planning skills.

 Dynamic leader and analytical thinker with proven experience at Secretaria de Gobernacion. Excelled in sensitive information handling and critical thinking, achieving significant breakthroughs in complex investigations. Demonstrates exceptional collaborative teamwork and adaptability, with a strong foundation in foreign language proficiency and document preparation.    Professional administrator with focus on optimizing departmental functions and fostering teamwork. Well-versed in operational management and driving efficiency improvements. Reliable and adaptable, excelling in dynamic environments while maintaining results-oriented approach. 

I am a professional in the IT area with more than 12 years of experience in project management, problem-solving, information analysis for decision-making focused on customer requirements, and mindset based on risk.
Experienced with managing service delivery operations, ensuring seamless service integration. Utilizes strategic planning and stakeholder management to enhance service efficiency and client satisfaction. Track record of implementing process improvements and leading high-performing teams.

Profesional confiable y de excelente carácter, con habilidades para trabajar con gran número de clientes en ámbitos exigentes, manteniendo la calidad y la calidez. Muy buena relación con el equipo laboral y disponibilidad horaria amplia. Deseo trabajar en un entorno estimulante.

Bilingual Information Technology Professional with 19 years of experience. Highly motivated and results-oriented as an IT manager with 7 years and as a project manager with 12 years and 7 years as an IT specialist, experience. Successfully delivered complex projects in the Americas region and led cross-functional multi-regional teams and business organizations to deliver projects on time and within budget. I am seeking a challenging position that allows me to use my skills in planning, organizing, and leading cross-functional teams to drive project success and exceed client expectations. Fluent in English and Spanish, and open to relocating to Mexico and the USA.

Fecha de nacimiento: 15 de noviembre de 1988
Edad: 36 años
Lugar de Nacimiento: Ciudad de México
Lugar de Residencia: Monterrey Nuevo León

Profesional con valores. Cuento con más de 9 años de experiencia en la industria farmacéutica; me apasiona seguir aprendiendo, dejar huella en lo que hago y fortalecer mis vínculos con las personas.

Dynamic leader with proven expertise in operations and staff management, honed at Gastronomía Mexicana, S.A.S. Excelled in customer engagement and computer skills, driving positive changes and fostering relationships. Achieved significant improvements in efficiency and service quality, leveraging strong problem-solving abilities and a focus on constructive feedback for team development.

Offering solid foundation in project management principles and keen interest in developing within collaborative environment. Brings capacity for learning and applying industry-specific knowledge, with focus on budgeting and timeline management. Ready to use and develop problem-solving and organizational skills

Experienced with developing and managing safety programs that ensure secure working environment. Utilizes risk assessment techniques and safety audits to identify and mitigate potential hazards. Strong understanding of regulatory requirements and best practices in workplace safety.

Accomplished MD and CEO at Alive Clinic, with a proven track record in enhancing patient care in pain management and palliative care. At Instituto Nacional De Cancerología, I spearheaded clinical research and educational initiatives, significantly improving outcomes. Expert in interventional procedures and adept at fostering multidisciplinary collaborations, I bring a unique blend of technical proficiency and compassionate leadership to healthcare.

Profesional en inicio de carrera en el sector hospitalario, con un enfoque psicoanalítico para comprender las necesidades de los pacientes. Habilidades en administración y comunicación efectiva, con capacidad para colaborar en equipos de trabajo y adaptarse a las dinámicas del entorno hospitalario para ofrecer una atención de calidad.

I am a dedicated customer service professional with a strong commitment to delivering exceptional experiences to customers. I excel in clear and empathetic communication, problem-solving, and managing customer relationships. With experience using CRM tools and handling high-pressure situations, I thrive in fast-paced environments while maintaining a positive, solutions-focused approach. My passion for building trust and loyalty drives me to continuously improve processes and seek success.

Profesional joven, con pasión por su profesión, excelente capacidad de organización y facilidad para el trabajo en equipo. Persona muy adaptable a todo tipo de entornos y clara orientación a objetivos. Desearía desarrollarme profesionalmente en una empresa como la suya.

Dynamic and results-oriented Customer Service Representative with a proven track record at Teleperformance. Excelled in problem-solving and active listening, significantly enhancing customer retention and satisfaction. Skilled in Microsoft Excel and adept at fostering positive client relationships through effective communication and critical thinking.

Results-oriented Service Management Leader with over 18 years of experience in application management and digital transformation. Demonstrated expertise in driving key initiatives for SAP and non-SAP applications, leveraging a global delivery network to enhance IT innovation. Proven success in optimizing processes across diverse domains, including Supply Chain, IT, Financial Services, and Manufacturing. Skilled in stakeholder engagement and team leadership, fostering relationships that drive organizational goals and performance improvements.

Ingeniero en Mecatrónica con experiencia y sólida formación en robótica. Conociminto en configurar y operar robots Fanuc, programar PLC utilizando lenguaje de escalera y realizar calibración y resolución de problemas de sensores. Experiencia en desarrollo de prototipos con microcontroladores, creación de diagramas eléctricos y elaboración de manuales de operación. Conocimiento basico en la gestión y el diseño de proyectos.
Gran atención al detalle y sólida comprensión del campo especializado y del software relevante. Bien equipado para contribuir a cualquier proyecto de ingeniería.

Profesional en Administración de empresas con más de 15 años de experiencia profesional y una sólida experiencia en la dirección y control de procesos financieros, incluyendo auditoría y cumplimiento normativo, contabilidad, análisis e interpretación de información financiera, elaboración de informes financieros, métricas e implementación de ERP´s. Excelentes competencias demostrables en áreas administrativas como procesamiento de nóminas, incorporación y baja de empleados, sistemas de gestión, creación y mantenimiento de bases de datos y preparación y presentación de informes. Soy una persona proactiva con capacidades de liderazgo, comunicación efectiva y habilidades organizativas. Experta en construir relaciones interpersonales y profesionales. Trabajo en equipo, tolerante y comprometida, con un fuerte sentido de pertenencia, responsabilidad y entrega de resultados de alta calidad.

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