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 Committed to ensuring customer satisfaction by providing exceptional service and support.   

IT Service Desk/Help Desk Analyst
Information Technology Engineering UVEG.
More than 5 years of experience in Service Desk/Help Desk/IT Support.
A person who is very adaptable to all types of environments and clearly goal oriented. First level technical support: Provide first level technical support to end users for a wide range of issues related to hardware (desktop computers, laptops, printers, mobile devices), software (operating systems, office applications, software), and network connectivity.
Respond to customer support requests through live channels (phone and chat).
Collaborate with other customer service teams to communicate and escalate customer issues in a timely manner.
Self manage personal workload effectively and efficiently.
Use available knowledge, tools, and resources to resolve customer issues and, if unavailable, find a quick solution and advise its use in a new KB creation.
Document customer communications clearly and concisely.
Diagnosis, resolution, and assignment of requirements: Diagnose, document, and resolve incidents and service requests using ticket management tools and knowledge of service management applications as a user (Service Now).
User account management: Create, modify, and delete user accounts, reset passwords, and manage permissions in various systems.
Documentation: Maintain accurate and up to date documentation of incidents, solutions, and procedures.
Problem escalation: Escalate complex or unresolved problems to Level 2 or Level 3 technical support teams, following established procedures.
User training: Provide basic guidance and training to users on the use of systems and applications.
Monitoring: Assist in monitoring systems and networks to identify potential problems.
Basic knowledge of ITIL fundamentals (incidents, requests, follow ups).
Knowledge of computer hardware.
Knowledge of software support and operating system configuration. (domain, network configuration, Outlook, PST, permissions, VPN, drivers, etc.)
Active Directory and group policies.
Generation of statistical reports related to technical support (call trends, incidents, requests, users with the most service requests, etc.).
Advanced conversational English.
Continuous improvement.

Dynamic Customer Service Representative with Immunotec, adept at resolving conflicts and enhancing customer loyalty through exceptional problem-solving and active listening skills. Successfully managed high-stress situations, ensuring customer satisfaction and efficient call management. Recognized for maintaining detailed records and providing accurate product knowledge, fostering repeat business and positive relationships.

I consider myself a team work player that is open to change and updates, experienced in customer service and some sales experience can be added but always available for new strategies. I am a coachable individual that puts all effort to reach and overpass goals and company's demands. I will endure my skills to achieve targets and results.

Licenciado en Ciencias Aduanales y Comercio Exterior con mas de 7 años de experiencia en Servicios Aduanales, alta capacidad analítica y solución de problemas bajo presión. trabajo en equipo. grandes resultados, ganas de crecer y desarrollarme de manera profesional disponibilidad para viajar (visa americana)

Físico con experiencia en la recopilación, limpieza y organización de datos para su uso por personal técnico y no técnico. Con conocimiento avanzado de técnicas estadísticas, algebraicas y otros métodos analíticos. Altamente organizado, motivado y diligente, con una sólida formación en Física y habilidades especializadas en Python y Matemáticas Aplicadas.

Professional leader skilled in strategic planning, project management, and operational oversight. Adept at fostering team collaboration, driving results, and adapting to evolving needs. Expertise in resource allocation, safety protocols, and stakeholder communication. Known for reliability, problem-solving abilities, and strong focus on achieving organizational goals.

Systems engineering professional prepared for high-impact roles. Extensive experience in developing and optimizing system infrastructures. Strong focus on team collaboration and adaptability to evolving project requirements. Skilled in problem-solving and strategic planning.
As a lifelong learner, I'm constantly exploring new ways to improve my skills and keep up with emerging trends in the industry.
I'm excited about opportunities that challenge me to create impactful applications, and I'm open to connecting with like-minded professionals, collaborators, and potential employers.

Experienced Telecommunication Engineer with over a decade in Core Network design, deployment, and troubleshooting, with specialized expertise in IMS, VoLTE, and EPC solutions. Proven leadership in cloud-native voice implementations using Kubernetes, Helm, and AWS. Adept in both customer-facing roles and backend engineering with strong analytical, coordination, and mentoring capabilities.

Thermal Simulation Engineer with expertise in CFD modeling, computational analysis, and system-level optimization. Recognized for strong teamwork, adaptability, and the ability to deliver high-impact results through innovative problem-solving and efficient project execution. Highly dependable, with a proven focus on reducing time and costs through advanced simulation methodologies.

Dynamic Manufacturing Project Manager with over 10 years of expertise in manufacturing strategy, new product introduction, and cross-functional project leadership within a global OEM environment. Proven track record in driving layout and capacity optimization, achieving significant cost reductions, and implementing automation solutions to enhance operational efficiency. Skilled in managing CAPEX projects exceeding $10M while leading high-impact initiatives across engineering, quality, and operations teams. Committed to leveraging technical acumen and leadership skills to deliver innovative solutions that propel organizational success.

 Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro. 

Ingeniero Naval puntual y con una disponibilidad para laborar constantemente incluyendo fines de semana y festivos.
Trabajador diligente y enérgico colaborando activamente con equipos de personas para completar los proyectos a tiempo y por debajo del presupuesto.

Soy un licenciado con mas de 6 años de experiencia en el ámbito de cadena de suministro y almacenes, soy una persona honesta, proactiva y enfocada siempre en aprender y superarme, me apasiona trabajar en equipo y liderar grupos de trabajo, me gustan los retos y siempre busco lograr el objetivo sin perder el enfoque logrando contagiarlo a las demás áreas.

Bilingual sales and commerce professional that creates fidelization and establish effective and long term relationships with customers. At the same time stands out in very dynamic environments. Large customer service experience, merchandising, point of sale and cash handling. More than five years in contact center experience.
Results-driven management professional prepared to bring expertise in strategic planning and team leadership to new role. Adept at fostering collaborative environments and driving initiatives to achieve organizational goals. Reliable and adaptable, known for effective communication and problem-solving skills.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Personal de salud con más de 5 años de experiencia en el área médica estomatológica. Con sólidos conocimientos clínicos, trato empático y profesional, gran capacidad de aprendizaje y adaptabilidad, orientada a brindar atención de calidad al paciente.


  Desarrollar mi servicio profesional en su máxima capacidad, trascender en los logros obtenidos dentro de la institución profesional, laboral, grupal y personal. Comprometer plenamente las mejores habilidades para el servicio público y emprender la mejor atención personalizada para la gente que acuda a solicitar los servicios
  Asesoría que requiera para la solución a sus problemas.

Auxiliar responsable y con experiencia en labores organizativas. Cuento con sólidas habilidades para gestionar tareas por cuenta propia así como para trabajar en equipo, cooperando para alcanzar las metas establecidas. Me gustaría aportar mis conocimientos a un nuevo proyecto con oportunidades de crecimiento.

  Auxiliar con capacidad de organización y amplia experiencia de trabajo. Destaco por el buen cumplimiento de los procedimientos internos y las normativas vigentes para el desarrollo de la tarea. Busco una nueva oportunidad laboral.
  Profesional de apoyo administrativo con amplia experiencia en entornos dinámicos. Destaco por mi eficiencia en la gestión documental y mi capacidad de adaptación a diversas responsabilidades. Quisiera aportar estas cualidades a una nueva organización.


Results-driven Project Manager with expertise in project coordination and automation implementation. Proven track record in enhancing process efficiency and resource management.

Profesional de enfermería especializada en el cuidado integral del adulto mayor altamente responsable. Dispongo de experiencia proporcionando cuidados, anticipándome y cubriendo las necesidades de los pacientes, realizando trabajo en equipo y colaborando con mis supervisores. Deseo brindar mis habilidades técnicas y mi vocación de servicio a un nuevo puesto en una institución estable.

Bilingual Sales Operations & Management Leader with 19+ years of experience developing and training management teams, driving business growth, and optimizing sales operations. Expert in managerial coaching, Salesforce administration, and building high-performance, results-driven teams across multicultural environments. Certified in Train the Trainers, Sales Training, and Executive Leadership.


Energetic and detail-focused with strong background in engineering principles. Possesses knowledge of manufacturing processes and practical skills in CAD software. Ready to contribute with my skills & gain knowledge within the process.


Soy ingeniero biónico con un alto sentido del deber, valores personales y profesionales inquebrantables y con muchas ganas de sobresalir en el ámbito profesional a través de mi esfuerzo y dedicación en el trabajo. Me distinguen mis principios, mi capacidad técnica y la motivación por ser mejor día con día. Me considero una persona proactiva, determinada y fácilmente adaptable para trabajar en nuevos equipos. Valoro la medición de desempeño y busco constantemente formas de optimizar procesos para lograr el éxito en el ámbito laboral.

Dynamic leader with a proven track record at Volaris Airlines, excelling in team management and operations optimization. Leveraged analytical thinking to enhance service delivery and boost customer satisfaction. Skilled in decision-making and employee engagement, consistently addressing challenges to drive performance and achieve organizational goals.
Experienced with team leadership, operational management, and conflict resolution. Utilizes strategic planning and effective communication to optimize team performance. Track record of fostering collaborative work environment and driving consistent results.
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Dynamic administrative professional with proven expertise at Group Kavia, excelling in customer relations and office management. Skilled in data entry and adept at fostering positive communication, I enhanced client satisfaction and streamlined operations. Committed to maintaining confidentiality and improving organizational efficiency, I thrive in fast-paced environments.

I have a solid foundation in business operations, accounting, and marketing principles and practices. I am motivated by learning new technologies and applying them to real-world problems. I am also passionate about FinTech and the opportunities it offers to create more efficient and inclusive financial services.

I've applied my skills in Microsoft Excel, Salesforce, and Money Transfer analysis to support and optimize the performance of customers.

I created and managed Excel Macros and databases to generate monthly agent performance reports. I also used Salesforce to log and track various tasks, such as marketing requests, commissions, exchange rate incentives, money transfers, and money order analysis. I contributed to improving the agent retention rate and customer satisfaction by providing timely and accurate feedback and solutions.

I am a professional educator with a passion for teaching. I have been working with children for more than 20 years. My true desire is to help create a solid foundation for the youngest of our society and for the world my son is going to grow up in. What better way to promote a healthy education than to start with our children. I am eager for learning, and I will always strive to reach every educator that I come in contact with in order to share my passion. I look forward to being a part of your team as well as seeing how I can help you and your community.
Management professional with track record of driving organizational success and implementing strategic growth initiatives. Known for strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Proficient in strategic planning and operations management, with reliable leadership qualities. My human nature to support others goes above and beyond, especially when we put children in the center of it all, then, every effort done makes sense.

I am 38 years old and have lived in Mexicali, Baja California, Mexico, for the past eight years. I was born and raised in Monterrey, Mexico. With over twenty years of professional experience, I have had the opportunity to develop and enhance my skills. For the last fifteen years, I have worked in the IT field and consider myself an innovative Senior Engineer known for high productivity and efficient task completion. My specialized skills include complex problem-solving, advanced project management, and cutting-edge technological innovation. I excel in leadership, teamwork, and communication, ensuring seamless collaboration and project success.

Dynamic individual with hands-on experience in Auditing, Accounting and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Demonstrates adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced Work At Home Agent who is able to create an efficient work environment based on the company’s work at home guidelines. Adept at utilizing computer productivity software, maintaining high levels of customer service, and being adaptable to a given situation. Specializes in technical support, inbound/outbound phone sales, and exceeding customer expectations.

Dynamic Office Manager with a proven track record at Cg Continental Garcia Motors, LLC., excelling in customer service and organizational skills. Streamlined document processing and enhanced inventory control, significantly improving operational efficiency. Adept at maintaining confidentiality and fostering strong vendor relationships, ensuring high-quality service delivery while managing budgets effectively.

Experienced in project management, problem-solving, and collaboration with a fresh perspective. Strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions, guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Strong problem-solving abilities, willingness to learn, and excellent communication skills contribute to team success and positive results. Proficient in strategic planning and project management, utilizing leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.

Quality assurance specialist with keen eye for detail, ensuring compliance with standards and regulations. Adept at identifying areas for improvement and implementing effective solutions. Strong focus on team collaboration and achieving results, with flexible approach to changing needs. Proven skills in data analysis, process optimization, and report generation. Reliable and adaptable, consistently driving quality and efficiency in every project.

Dynamic operations leader with a proven track record at Teleperformance, excelling in team leadership and quality management. Enhanced customer satisfaction through effective complaint resolution and implemented training programs that boosted employee performance. Recognized for driving strategic growth initiatives and fostering collaboration, resulting in improved operational efficiency.

Postularme como Data Analyst Jr., aportando mis habilidades en análisis de datos, programación y soluciones tecnológicas, para impulsar decisiones basadas en datos y mejorar procesos en una empresa innovadora como Ogum.Estudiante de Ingeniería en Desarrollo de Software y Negocios Digitales, con experiencia dual como desarrollador en MayanSoft en entornos reales. Poseo formación en análisis de datos y programación, respaldada por experiencia emprendedora en gestión, ventas y marketing digital. Mi enfoque es combinar tecnología, salud y datos para generar impacto social.

Persona con una amplia experiencia en el sector, capaz de asumir responsabilidades y tomar decisiones con solvencia. Tengo buenas habilidades en comunicación y atención al cliente. Busco desarrollarme profesionalmente.

Analytical, detail-oriented professional with 11+ years of extensive experience in providing exceptional customer service, management and sales. Persuasive, friendly but professional, always finding balance between customer satisfaction and business success. Formed a firm commitment with excellence, to enhance service level, maximize satisfaction, achieve sales goals and increase business revenue.

Dynamic Equipment Engineering Technician with a proven track record at Flextronics, excelling in PLC programming and sensor technology. Recognized for enhancing productivity through effective preventative maintenance and innovative Poka-Yoke designs. Strong communicator and collaborator, adept at resolving operational challenges and ensuring compliance with quality standards.
Electronics professional with proven track record in developing and optimizing electronic systems and components. Known for delivering reliable, high-quality results through collaborative efforts and commitment to excellence. Expertise includes circuit design, troubleshooting, and system integration, with focus on adapting to dynamic project requirements.

Especialista en marketing estratégico con más de 4 años de experiencia en tecnología, telecomunicaciones, logística y seguridad. Enfocado en marketing B2B y B2G, generación de demanda, branding, automatización y eventos. Destaco por mi capacidad de liderar equipos multiculturales, desarrollar campañas integrales, coordinar con áreas clave y generar resultados medibles alineados con los objetivos del negocio.

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