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BRIEF SUMMARY: A seasoned hospitality professional with 10 years of rich experience in Front Office Operations, Process Management, Operations Management, Guest Relations Management and Team Management in reputed hotel chains Currently associated with The Lalit Golf & Spa Resort, Goa as Duty Manager Demonstrated excellence in developing and follow up of the service standards and operational policies. Competent in assessing and implementing effective CRM solutions with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business. Recognized for outstanding organizational skills, creativity, artistic display, public relations and an ability to consistently exceed guest expectation. Designed & implemented training programs for bringing additional revenue through upselling. A keen planner, strategist & implementer with expertise in establishing & managing entire operations with key focus on top line & bottom line profitability by ensuring optimal utilization of the resources. CORE COMPETENCIES Operations Management Preparing standard Operating Procedures & Manuals to facilitate smooth functioning of processes, ensuring conformance to Service Level Agreements. Ensuring strict adherence of the policies & procedures in the operating systems for greater customer delight. Interacting with the guests constantly in order to solicit feedback and ensuring prompt & efficient services to all guests by regularly monitoring their feedback. Front Office Operations Overseeing reservation of rooms for guests and greeting guests. Check-ins & Checkouts of Guests. Handling overall front office operations. Interacting & answering guests on their enquiries about hotel services, taking messages and sorting mails majorly from finance & guests, strict follow up on high balances and Pay Master accounts. Keeping a strict check on our front office store inventory and assist in maintain operational cost of the department. Process Management Implementing processes in line with the guidelines specified by management and ensuring compliance to Brand Standards and Policies & Procedures. Identifying improvement areas and suggesting measures to maximize Guest satisfaction levels and increasing Overall satisfaction scores. Participating in Process Improvements & Planning activities; identifying and implementing adequate measures to maximize Guest satisfaction level. Team Management Leading & monitoring the performance of Associates, to ensure efficiency in operations for meeting of individual & group targets. Identifying strategies for building team effectiveness by promoting a spirit of Rohit Raj 2 cooperation between team members, resolving conflicts, and implementing team motivational activities to augment contribution levels.

To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

· Enthusiastic professional with excellent guest relation skills; upbeat, friendly and genuinely care about providing satisfactory service;
· Highly organized and able to prioritize and handle multiple tasks;
· Carefully listen to guests to correctly address their needs and desires;
· Professionally handling guest complaints and reporting serious issues to superiors;
· Always maintaining positive body language.

Talented Marine Biologist experienced in both field and lab environments. Effective at highlighting ecological concerns to public through both outreach and research. Exceptional research skills with demonstrated success in study design and report writing. Well-organized and enthusiastic with excellent communication and problem-solving skills.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Disciplined Medical Practitioner committed to patient safety and satisfaction. Offering 7-years background advising on various health issues and disease control in pre-hospital and clinical settings.
Thorough knowledge of clinical medicine, techniques and procedures. Polished in coordinating patient care in compliance with safety standards, implementing healthcare programs and managing budgets.
Proficient in microsoft excel, microsoft word, Corel draw and power point

Determined, hardworking and ambitious employee with over 2 years of experience in the tourism industry. I’m anxious for a new experience and a new challenge.

Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning.

Well-organized administrative professional bringing excellent multitasking abilities developed over 6 years of tourism industry experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in excel with expertise in database management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 Polished and professional Resort Manager accomplished in meeting business targets with smooth management of all property operations. Delight guests with exceptional service at every step. Coordinate efficient team operations while overseeing administrative and accounting functions. Bring in the best talent and keeping Innovations at the top to sustain and excell in business. 

Dedicated and familiar with financial decision making, accounting and company-wide policy development. Talent for overcoming operational issues and driving proactive improvements. Offering 10 years' experience in financial leadership.

Engaged and well-organized F&B and front office associate with more than 3 years in hospitality industry and unwavering passion for delivering excellence in customer experience. Superior skills in front desk management, overseeing all-staff efficiency and acquiring professional customer feedback.Seeking to deliver excellence ,timeliness and attention to details managing an outlet.

Very responsible, motivated, Aviation enthusiast looking for an excellent opportunity to utilize my skills with a successful organization. maintaining positive relationships with staff as well as Clients. Pro-active individual with strong problem-solving skills takes charge ability and willingness to go the extra mile.

Diagnose disease causes, symptoms and likely progression based on patient histories, examinations and diagnostic testing. Diligent about addressing every need with conscientious and detail-oriented approach. passion for helping patients improve health and wellness. Respectful and articulate communicator, skillful in handling sensitive issues with patients from different backgrounds.
Through holding different leadership posts, during my school days, i am a great team leader, who led by example and achieved things beyond expectations.

Problem-solving Front Desk Manager at busy hotel experienced in upselling and marketing property amenities. Multilingual and dedicated to boosting customer loyalty. Consistently recognized by management for performance excellence. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.Highly effective in greeting guests and finding resolutions to issues. Consistently exceeds corporate goals for guest satisfaction and occupancy rates.

Passionate Teacher with more than 14 years of experience in developing and implementing curriculums covering chemistry, physics and professional development. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and educational technology use. Successful in helping students develop independent learning, self-management, science and learning skills. Participated in organizing and managing a wide-range of curricular, co-curricular and extra-curricular activities.

Enthusiastic officer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in skills needed for the job. Motivated to learn, grow and excel in policing service and to work for a Safer Community Together.

Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Eight years of progressive Work Experience.

Story-driven Journalist adept at developing articles and investigating issues with tenacious and unwavering dedication. Offering 04 years of experience TV media. Versed in viral trends and breaking news response with proven success leveraging social media platforms to increase engagement.

Diligent and dedicated Butler with 12 years of experience in hospitality management. Exemplary communication and administrative skills. Offering demonstrated 14-year history of anticipating employer needs and keeping affairs organized.

Energetic lifeguard supervisor protecting beachgoers and swimmers with diligent observation and strong emergency response skills. Well-versed in typical dangers from people, weather and ocean life. Rescuing swimmers in distress and maintaining calm in stressful situations.

Enterprising Leader & planner with a strong record of contribution in streaming Electrical engineering operations. seeking senior level assignments in Electrical engineering with an organization of high repute in consulting sector.

Versatile individual capable of adapting to different working environments and fostering lucrative relationships. Dynamic collaborator and active listener with excellent verbal and communication skills.

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