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 Determined and motivated professional with a background in Fund administrator and client services, i am driven to ascend the corporate ladder and contribute to Top Management. Recently graduated with a degree in Management Minor Finance and ACCA level one certification. I am eager to pursue my MBA to further enhance my knowledge. I bring a strong interest in Business Consulting , Investment Banking and finance, coupled with a commitment to building leadership skills and exploring topics like Corporate Law. Known for striving for excellence in every task, I infuse a touch of creativity where applicable, ensuring a unique and impactful approach to challenges. 

My name is Julie LESURVENU. As an experienced Customer Service Associate looking to grow my career, i am writing to express my interest in the amazing opportunity in your company.
Highly-motivated employee with desire to take on new challenges.
Adept at working effectively unsupervised and quickly mastering new skills. . Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

A passionate and hardworking candidate to add to your team. Always thirsty and motivated for new adventures, my various work experiences in many fields have allowed me to evolve over the years. It permitted me to broaden my fields of vision and to have innovative looks.

Accomplished Senior Account Executive with 10 years in the insurance industry. Committed with demonstrated success in sales and customer relations. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.

Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. And also detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Motivated Junior Accountant background in accounting for management company. Eager to provide top notch accounting assistance and promote affirmative experiences. Skilled reconciling bank statements, bookkeeping , preparation of financial statements and assets statements.

Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment. Upbeat, customer-focused Sales Associate with five years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.

Very creative and innovative mind, in line with latest technologies, computer literate, have excellent skills in both English and French. Very calm, responsible, ability to work under pressure and solving a problem within a time frame, punctual and reliable person.

As a seasoned professional, I bring a rich and diverse background in web services, project management, and customer relations. My proven success in key roles such as Production Manager, Project Manager, Team Leader, Web & Graphic Designer. I am goal-oriented professioal, a skilled leader with individual and team management skills, I perform coaching with leadership awareness and a consistent track record of delivering results in deadline-driven environments, I am now eager to embrace new challenges and opportunities to contribute my expertise.

Recognized as a production conductor, I am a trusted leader known for my effective oral and verbal communication. My approach involves a factual analysis mindset and a decision-making ability aligned with the company's vision and our client's demands. Customer satisfaction stands as my primary objective, and I pride myself on providing guidance and acting as a firewall on sensitive issues requiring expert input. Guided by principles of empathy and diplomacy, I apply a structured, disciplined, and methodical approach to implementing immediate actions, ensuring a commitment to quality and timely delivery.

I am a tactical team builder with strong background in team development and my leadership style is characterized by flexibility, straightforwardness, friendliness, and pragmatism. Leveraging 17 years of expertise, I empower my collaborators by transitioning from a micro to a macro vision. This approach fosters awareness and encourages better collaboration, ultimately contributing to the success of the company and the satisfaction of all involved stakeholders.

Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. I see myself as an independent problem-solver focused on customer service and product development. Working under tight deadlines is a natural matter for me. Staff oversight, head hunting, managing interviews, drafting of theory and practice test, schedule internal training sessions and assessments, weekly and bi-weekly workshops so as to maintain currency on trends and keep systems modernised and streamlined.

Work efficiently and smartly - Acquire knowledge and capacity building - to pursue a challenging career with dedication and prove my abilities

Seasoned Customer Associate with (2) years of experience dedicated to providing highest quality service for both Front and back Office plus making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. It will be a pleasure for me to join your company and deliver top notch services and help promote and value the service offered.

Established Senior Technical Design Officer with 17 years of broad expertise in illustrating plans for building, road features and engineering works. Adept in computer aided design and drafting software. Uses technical and time management skills to meet specifications.

Personable and dedicated Customer Service Representative with extensive experience in food industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Motivated by success and passionate about working and achieving results, core principle such as time management and effective communication has helped me reach to where I am. Paving the path to my future , my never-ending hunger to learn and achieve higher highs motivates me. I have the experience to start contributing from day one and the humbleness to improve where learning is required.

With over 14 years in Non-Banking Financials and 8 years in E-Commerce, I specialize in Risk Management and Underwriting. Holder of a Postgraduate Diploma in Risk Management and a Business Management degree with a Marketing specialization, my expertise extends to Anti Money Laundering and Project Management.
Currently serving as a Risk Manager at AzamPay, I lead in ensuring regulatory compliance and safeguarding assets and business operations.
Outside of my professional role, I contribute as the Member Recruitment Lead at The Board of Good, identifying and recruiting women leaders for this Mauritian initiative dedicated to empowerment.
Combining underwriting expertise, risk management, and effective communication, my commitment to professional excellence makes me a well-rounded professional, eager for new opportunities to contribute positively to the financial industry and beyond.

Seasoned installation and repair professional familiar with a wide range of lock types, brands and systems, as well as related door hardware. Demonstrated success in providing exceptional work for routine jobs and emergency calls. Superior work ethic and excellent time management abilities. Proficient Locksmith with strong verbal and written communication skills and a detail-oriented approach. Adept at maintaining supplies, working quickly and documenting activities. Prepared to bring 25 years' experience in the field to a challenging position at my Own Company.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Technical Sales Representative with 30 years of experience providing thorough and skillful support to senior executives.

Location: Mauritius Nationality: South African Executive Summary With more than 20 years of experience in a financial environment, I have become a results-focused, quality driven individual experienced in all levels of accounting. I complete tasks quickly and skilfully, with exceptional time management ability. I am effective in interacting with diverse groups and individuals while being recognised for consistently maintaining a positive and professional attitude. With commendable management experience and expertise, I will contribute meaningfully to the achievement of company objectives and goals.

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

My goals are to gain experience and broaden my skills in order to secure a responsible career opportunity where I can fully utilize my training , human resources and managerial skills while making a substantial contribution to the success of my employee or organization. Passionate about learning new skills. Ambitious and driven computer and communication skills . Responsible and motivated , ready to apply education in the workplace . Offers excellent technical abilities with software and application , ability to handle challenging work , and excellent time management .

Joined the SILWF on 3/2/1992 as Trainee Community Development Officer
26/7/1994- Was appointed Community Development Officer. worked in community centres in Plaines Wilhems and Savanne
26/01/2007- Was promoted to SCDO.
Completing 17years as Senior Community Development Officer and proudly offering over 31 years' experience in increasing civic participation and managing multiple projects simultaneously. Offering outstanding expertise in running community meetings that address outlined objectives. Team-focused Officer interested in working for and alongside local people to empower them. Possessing the skills needed to encourage activities within the community. Looking to tackle new challenges through the post of PCDO for successful revitalization projects. Organised, proactive, dedicated and motivated employee.
25/07/2022 till date- Assigned duties of PCDO (Ag PCDO)

Accomplished O-level student, pursuing A-levels eager to apply knowledge and gain practical experience. Experienced working in team environments through Yale Young African Scholars Program (YYAS) and the Duke of Edinburgh's Award (Bronze level). Reputation for hard work, punctuality and willingness to learn new things.


  Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.



Current Job Responsibilities


  Managing customer complaints
  Training new comers
  Call quality checking and coaching
  Responding to general official email addresses published in the website


Self-motivated and hard working person with experience in the field of administrative. Able to use own initiative and work as part of a team. Have good communications and inter-personal skills, also possess educational background. Able to sustain pressure, ambitious and work, committed to excellence.

I'm a dedicated and hardworking professional with a proven ability to deliver under high pressure situations. I possess strong analytical and problem-solving skills, with the ability to make effective and efficient decisions.

Versatile Branch Manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with 8 years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals. Results-driven Branch Manager with 4 years of comprehensive experience in financial services. Polished in managing branch, promoting and marketing branch products and allocating funds. Deeply familiar with banking rules and regulations. Friendly professional dedicated to promoting and maximizing sales opportunities.

Current Work:
Zinnia Managers Limited (Since 17th July 2023 till date)
■ Compliance Analyst


Work History:

  Worked at Venture Corporate Services (Mauritius) Ltd for 2 months (May 2023 to June 2023):

■ Corporate Client Executive.


  Worked at Afri Life Insurance Ltd for 1 year and 8 months (August 2021 to April 2023):

■ Direct Sales Executive,
■ Deputy Money Laundering Reporting Officer [DMLRO] and Compliance Assistant: Apprised and promoted in February 2022.

Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of history, architecture and events.

Status: Single
Date of Birth : 13 July 2004
Responsible and motivated student ready to adapt in the workplace. Offers good ability to cope with challenging work and time management skills. I am currently awaiting for my A level results which is due on 07 February 2024.

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.

Open to work in any field. Dedicated, hardworking, and committed to becoming a dependable and valuable team member.
School Leaver seeking to embark on new experiences.

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Organized Shop Assistant with Number years of Area of expertise experience. Works well with no supervision and maintains focus on delivering top-notch assistance. Known for taking initiative and trained in Tool use and maintenance.

Highly qualified Science Teacher with 5 years of experience. Generates student enthusiasm for learning through individual connections and motivators. Empowers students through interactive learning, offering fun and educational lessons and exciting science demonstrations.

Enthusiastic, reliable and dependable student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

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